Why cant I install spotify, when I dont have it?

[FlunderKlufn]

I just deleted spotify on my PC, I cant find any left behind files from it - Now when I go to install it again, it says that it is already installed - What can I do to fix this?

[kaworu_bloodpaw]

Interesting. Can you send a screenshot of what you're seeing?

Also, are you using the x64 (website download) version or the UWP (MS Store) version?

[FlunderKlufn]

I am using the x64 Windows version, Havent touched the MS Store one.

[Eni]

Hey @FlunderKlufn, 

Thanks for getting back to us. 

Could you let us know what happens if you click on "Yes"? Does it open normally or nothing happens?

If nothing happens, on the Start search bar, type %AppData% and hit enter. This should open up AppData\Roaming > In the new window that opens up make sure there's no Spotify folder showing up. If there is, you can delete it.

Also, make sure that there is no Spotify folder left in AppData\Local  (or C:\Users\*USERNAME*\AppData\Local\Spotify\Storage) as well.

Afterwards, you can restart your device and try reinstalling the app from the Microsoft Store to see if that makes the difference. 

Let us know how it goes.

[FlunderKlufn]

Yes nothing happens,
Each of those folders also have no Spotify folder in them,
I tried a PC scan and couldn't find anything either

[Lyubka]

Hey @FlunderKlufn,

Thanks for getting back to us. 

Did you try to install the MS Store version of the App as @Eni suggested earlier? If so, did you get the same error? 

We'll be on the lookout for your update.