Help Wizard
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Help categories
Account & Payment
Using Spotify
Listen Everywhere
This behavior seems strange, especially for the web player. Let's see what can be done about this.
1. Make sure you're on the newest version of Chrome. Click on the hamburger menu and go to Help > About Chrome. Chrome will auto-update if there is one available.
2. Clear your browser's cache and cookies. On the sidebar, on the same update page, click on Privacy and security, and Clear browsing data. Click on the advanced tab, and select Cookies, Cache, and Hosted app data with the time range set to all time.
3. Restart Chrome by clicking on the hamburger menu and clicking Exit.
Now try the web player again.
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