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how do I fix music not playing when I click the play button in a playlist?

how do I fix music not playing when I click the play button in a playlist?

While listening to a song in the firefox webplayer, some songs refuse to play when clicking the play button next to a different song. It sometimes works and sometimes fails, all without any noticable cause.
I have no connection issues, sound quality and everything is fine, only the track selection seems to bug arround a lot.
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1 Reply

Hey there,

 

Thanks for posting in the Community.

 

Are you able to reproduce the same behavior with a different browser?

 

Have you tried clearing the cache and cookies of the browser or reloading the web player with CTRL+F5?

 

Have you tried checking if the desktop app behaves the same way on your device?

 

Could you try a different internet connection as well, e.g. a hot spot from your phone? If you have a VPN, turn it off.

 

Keep us posted,

 

Cheers!

DianModerator
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