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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Superuser Contribution Show desktop overlay setting doesn't appear

PlanPremiumCountryColombiaDeviceDesktop PCOperating SystemWindows 10 Pro My Question or IssueThe option "Show desktop overlay when using media keys" doesn't show in the settings. I want to configure Spotify to don't show the multimedia overlay.

  • Casual Listener
  • Plan Premium Country Colombia Device Desktop PC Operating System Windows 10 Pro   My Question or Issue The option "Show desktop overlay when using media keys" doesn't show in the setti...
  • DAdamelli
  • Newbie
  • 1406 Views
  • 7 replies
  • 1 likes
  • 1406 Views
  • 7 replies
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Solved!!Superuser Contribution Can't share songs on any social media

PlanPremiumCountrySpainDeviceDesktop Operating SystemWindows 10 My Question or IssueHey! I spotted yesterday that, when trying to share a song on Spotify, all the social media options have disappeared and now I can only copy the song link or the embe...

  • Casual Listener
  • Plan Premium Country Spain Device Desktop  Operating System Windows 10   My Question or Issue Hey! I spotted yesterday that, when trying to share a song on Spotify, all the social...
  • CarlosE
  • Moderator
  • 1297 Views
  • 3 replies
  • 0 likes
  • share
    Social Media
  • 1297 Views
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Superuser Contribution Sort lists of playlist

PlanPremiumCountryGermanyDevice(Samsung Galaxy 9)Operating SystemWindows 10 My Question or IssueOn the Spotify desktop application (Windows 10) I would like to sort my playlists, e.g. alphabetically.Not the tracks within a playlist, but the playlists...

  • Visitor
  • Plan Premium Country Germany Device (Samsung Galaxy 9) Operating System Windows 10   My Question or Issue On the Spotify desktop application (Windows 10) I would like to sort my playli...
  • Ver
  • Spotify Legend
  • 170 Views
  • 1 replies
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  • 170 Views
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Possibility to start up Spotify as a tray icon in windows

I think it would be great to have the possibility to make Spotify start up as a tray icon in windows, like any other software does.Right now there is the possibility to start it up minimized, but each time I start up my PC I have to close it and redu...

  • Newbie
  • I think it would be great to have the possibility to make Spotify start up as a tray icon in windows, like any other software does. Right now there is the possibility to start it up minimized, but e...
  • Bittencourt
  • Spotify Star
  • 1902 Views
  • 3 replies
  • 8 likes
  • Windows
  • 1902 Views
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Superuser Contribution [Windows 10] cannot make other accounts' playlists secret or public

PlanPremiumCountryTurkeyOperating SystemWindows 10 My Question or IssueAfter the latest big update I cannot make other accounts' playlists secret or public for my account via desktop. It works on Android but I couldn't find any way to do that on Wind...

  • Casual Listener
  • Plan Premium Country Turkey Operating System Windows 10   My Question or Issue After the latest big update I cannot make other accounts' playlists secret or public for my account via des...
  • Jeremy
  • Spotify
  • 262 Views
  • 1 replies
  • 0 likes
  • Playlist
    Public
    Windows
  • 262 Views
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Solved!!Superuser Contribution Who added a song on a collaborative playlist

PlanFreeCountryPhilippinesDeviceLenovo IdeapadOperating SystemWindows 10 My Question or IssueI can no longer see who added a song on a collaborative playlist. Is the feature hidden somewhere or was it removed on the new interface?

  • Casual Listener
  • Plan Free Country Philippines Device Lenovo Ideapad Operating System Windows 10   My Question or Issue I can no longer see who added a song on a collaborative playlist. Is the feature ...
  • kylamarcelo
  • Casual Listener
  • 450 Views
  • 4 replies
  • 2 likes
  • collaborative playlist
    Desktop
  • 450 Views
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Superuser Contribution Spotify hangs/stops/freezes on Windows 10 after playing for a few minutes

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueAfter after playing for a few minutes, Spotify becomes unresponsive - ie. I cannot forward/stop/search. The current track playing continues but then stops. I have to ki...

  • Regular
  • Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue After after playing for a few minutes, Spotify becomes unresponsive - ie. I cannot forward/s...
  • Alex
  • Moderator
  • 2418 Views
  • 7 replies
  • 2 likes
  • 2418 Views
  • 7 replies
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Superuser Contribution Calendar button to sort songs by recently added (missing sort function)

PlanFree/PremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueThe calendar button that allows me to sort my playlist by "recently added" is missing and it's really annoying me because this is how I listen to my music...

  • Regular
  • Plan Free/Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue The calendar button that allows me to sort my playlist by "recently added" is ...
  • Alex
  • Moderator
  • 782 Views
  • 11 replies
  • 0 likes
  • Desktop (Windows)
    Missing Button
    Missing Sort function
    recently added
  • 782 Views
  • 11 replies
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Superuser Contribution Jumps back to top of page after clicking back button

PlanPremiumCountryCanadaOperating System(Windows 10) My Question or IssueSince the latest update, using either the Windows desktop app or the web player in Chrome, every time I click the back button to go to the previous page I was on it jumps back t...

  • Newbie
  • Plan Premium Country Canada Operating System (Windows 10)   My Question or Issue Since the latest update, using either the Windows desktop app or the web player in Chrome, every time I c...
  • AeroZ
  • Composer
  • 491 Views
  • 2 replies
  • 0 likes
  • 491 Views
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Local Files tab will not show in new version of Desktop Application

Whenever I enable local tracks nothing changes in the sidebar, I really wish I had not/had the choice to update. Now I will not be able to listen to music I had ready to go before I opened Spotify. I have seen a few other members report this but I wa...

  • Casual Listener
  • Whenever I enable local tracks nothing changes in the sidebar, I really wish I had not/had the choice to update.  Now I will not be able to listen to music I had ready to go before I opened Spot...
  • AeroZ
  • Composer
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files folder ceases to exist

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueEvery once in a while, my local files folder simply disappears and I have no choice other than to reinstall the entire app. I have tried on numerous occasions to reselect...

  • Casual Listener
  • Plan Premium Country US Device Desktop Operating System Windows 10   My Question or Issue Every once in a while, my local files folder simply disappears and I have no choice other than...
  • Eni
  • Moderator
  • 390 Views
  • 8 replies
  • 1 likes
  • Desktop
    local file
    local files folder gone
    Local files on Windows 10
  • 390 Views
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Superuser Contribution Can't submit an idea on Spotify Community

PlanPremiumCountryGermanyDevice(LaptopOperating Windows 10 My Question or IssueWhen trying to post a suggestion, I get blocked because my content "was last auto-saved at xx.xx PM", the represented time being completely out of place. When trying to po...

  • Regular
  • PlanPremium Country Germany Device (Laptop Operating Windows 10   My Question or Issue When trying to post a suggestion, I get blocked because my content "was last auto-saved at xx.xx PM...
  • Alex
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
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What happened to Radio Stations?

Every artist's 'radio' (in the Windows 10 App) is now a simple playlist that a couple of people subscribed to - so it's not even personalised anymore...and no: I don't want to use/switch on-off the 'Autoplay'-option every time I like to keep the musi...

  • Newbie
  • Every artist's 'radio' (in the Windows 10 App) is now a simple playlist that a couple of people subscribed to - so it's not even personalised anymore...and no: I don't want to use/switch on-off the '...
  • Mrihar
  • Visitor
  • 29504 Views
  • 35 replies
  • 50 likes
  • 29504 Views
  • 35 replies
  • 50 likes

Blank Local files locations on Windows 10

I'm on the latest version of Spotify on Windows 10 and I've been having problems with the local files option. In Spotify settings under Local Files, the location that all of my music is in has no name. I know what the file is, but I don't know why th...

  • Casual Listener
  • I'm on the latest version of Spotify on Windows 10 and I've been having problems with the local files option. In Spotify settings under Local Files, the location that all of my music is in has no nam...
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  • 152 Views
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Solved!!Superuser Contribution Recommended songs at the bottom of a playlist

Everytime I try to use the recommended songs at the bottom of playlists to try to find new songs, it just shows songs that are already on my playlist. I want to find new songs to listen to, not listen to the songs I already have on there.

  • Casual Listener
  • Everytime I try to use the recommended songs at the bottom of playlists to try to find new songs, it just shows songs that are already on my playlist. I want to find new songs to listen to, not liste...
  • Ivan
  • Spotify Legend
  • 184 Views
  • 3 replies
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  • 184 Views
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Solved!! Download an albume

hi guys, I wonder that can we download an albume on windows desktop to listen offline? I can download just playlists. Thanks for help

  • Casual Listener
  • hi guys, I wonder that can we download an albume on windows desktop to listen offline? I can download just playlists. Thanks  for help
  • MattSuda
  • Spotify Star
  • 318 Views
  • 2 replies
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  • 318 Views
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Superuser Contribution [Desktop] Edits to playlists not registering properly since update

Operating SystemWindows 10 Ever since the recent update on the Desktop App there's been this constant bug where changes made to playlists across different platforms will not register properly on the Desktop App. For example I will re-order a bunch of...

SpotifyDesktopAppBug.gif
  • Regular
  • Operating System Windows 10   Ever since the recent update on the Desktop App there's been this constant bug where changes made to playlists across different platforms will not register prope...
  • jezzabells
  • Regular
  • 420 Views
  • 2 replies
  • 6 likes
  • bug report
    Bug Windows
    Cross-Platform Issue
    Desktop
    Desktop (Windows)
    Playlist
    Playlist issues
    update bug
  • 420 Views
  • 2 replies
  • 6 likes

Superuser Contribution Permanent fix to "the spotify application is not responding"?

I've been having the same problem outlined in this post. https://community.spotify.com/t5/Desktop-Windows/the-Spotify-application-is-not-responding/td-p/1051125#:~:text=Re%3A%20the%20Spotify%20application%20is%20not%20responding,-Mark%20as%20New&text...

  • Casual Listener
  • I've been having the same problem outlined in this post.    https://community.spotify.com/t5/Desktop-Windows/the-Spotify-application-is-not-responding/td-p/1051125#:~:text=Re%3A%20the%20S...
  • Novy
  • Moderator
  • 1662 Views
  • 4 replies
  • 1 likes
  • 1662 Views
  • 4 replies
  • 1 likes

Superuser Contribution Keyboard search

PlanPremiumCountrySwedenDeviceAll PC's, laptops & Macs.Operating SystemWindows Vista/7/8/10. MacOS My Question or IssueSo, the reason I use spotify instead of Soundcloud or Youtube or any other application like that is the accessibility, functionalit...

  • Newbie
  • Plan Premium Country Sweden Device All PC's, laptops & Macs. Operating System Windows Vista/7/8/10. MacOS   My Question or Issue So, the reason I use spotify instead of Soundcloud ...
  • CarlosE
  • Moderator
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
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Superuser Contribution Yes! Today's update returned old client! (v1.1.57.443)

As of yesterday, both my computers received a new Spotify update to v1.1.57.443 - and the old client is BACK! I'm haven't seen Spotify officially acknowledging this anywhere. Is the change for good? Or is maybe just a delay till the new client has re...

  • Regular
  • As of yesterday, both my computers received a new Spotify update to v1.1.57.443 - and the old client is BACK!   I'm haven't seen Spotify officially acknowledging this anywhere. Is the change f...
  • Novy
  • Moderator
  • 648 Views
  • 1 replies
  • 0 likes
  • Desktop Windows
    rollback
  • 648 Views
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