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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84021 Views

40 replies

68 likes

  • 84021 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796641 Views

505 replies

64 likes

  • 796641 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24175 Views

25 replies

7 likes

  • 24175 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3072 Views

0 replies

4 likes

  • 3072 Views
  • 0 replies
  • 4 likes

Pixel Gap on Windows 11

As other posts on this forum have stated there exists a pixel wide gap, while using the Spotify app on Windows 11. It appears in fullscreen mode or if the app is next to the taskbar. I know you acknowledged this issue but about 5 months have passed s...

Newbie

As other posts on this forum have stated there exists a pixel wide gap, while using the Spotify app on Windows 11. It appears in fullscreen mode or if the app is next to the taskbar. I know you ackno...

nikowuesti

Newbie

830 Views

2 replies

7 likes

App & Features
  • 830 Views
  • 2 replies
  • 7 likes

Superuser Contribution My Spotify app on PC is stuttering every one to three seconds.

Music stutters constantly. I have tested on other speakers, audio from my gpu and motherboard and also on my bluetooth headset, and the stutter still happens. It only happens from the app. I've tried windows media player and the web player and those ...

Visitor

Music stutters constantly. I have tested on other speakers, audio from my gpu and motherboard and also on my bluetooth headset, and the stutter still happens. It only happens from the app. I've tri...

Lyubka

Moderator

666 Views

3 replies

1 likes

  • 666 Views
  • 3 replies
  • 1 likes

Superuser Contribution artist info

Is there a way either on the PC Desktop app or the iPhone app to see more information about an artist?

Newbie

Is there a way either on the PC Desktop app or the iPhone app to see more information about an artist?

Lyubka

Moderator

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop client jumping focus view after clicking on a track in a playlist

Sometimes when clicking on a track in a playlist, the view will jump into focus on that track and change the scrolling position. This also means the track under the mouse cursor changes.This is a problem because double-clicking would then start the w...

Regular

Sometimes when clicking on a track in a playlist, the view will jump into focus on that track and change the scrolling position. This also means the track under the mouse cursor changes. This is a...

Lyubka

Moderator

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stop the music and crash when i launch Chrome or Opera

PlanPremiumCountryFranceDevicePCOperating SystemWindows 11 My Question or IssueHello , when i play a track and i launch Chrome after the sound stop 5 sec after and i can't push play or pause the time continue but not with the sound sometimes my Spoti...

Casual Listener

Plan Premium Country France Device PC Operating System Windows 11   My Question or Issue Hello , when i play a track and i launch Chrome after the sound stop 5 sec after and i can't pu...

Meironnus

Newbie

2551 Views

4 replies

0 likes

  • 2551 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to open Spotify.

A pop-up just says "Unable to Open Spotify." When I tried to delete and restart Spotify, it just does it to me again.

Casual Listener

A pop-up just says "Unable to Open Spotify." When I tried to delete and restart Spotify, it just does it to me again.

OscarDC

Moderator

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Windows] Local Files won't refresh/load

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or Issue Like the title says, after last update the Local Files will not update or even show up anymore. I have tried deleting "index.dat", "local-files.bnk" and clearing cache....

Casual Listener

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue   Like the title says, after last update the Local Files will not update or even show u...

denxyz

Casual Listener

357 Views

2 replies

1 likes

  • 357 Views
  • 2 replies
  • 1 likes

Superuser Contribution Change Titel Bar Buttons UI

When the UI for watching what friends is minimized, and all you see is their picture, the Title Bar Buttons Overlap with your drop-down Profile button. The idea is to make a change to the UI-layout in this specific case.

Visitor

When the UI for watching what friends is minimized, and all you see is their picture, the Title Bar Buttons Overlap with your drop-down Profile button. The idea is to make a change to the UI-layout i...

Lyubka

Moderator

577 Views

1 replies

0 likes

Desktop
Other
  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa Drop Outs & Robotic Sound

PlanPremiumUK DeviceEcho 3rd Generation X 4Operating System(Windows 10) My Question or IssueWhen I play music on all my 4 devices together, each one will randomly dropout sound crackly or hiss with a sometimes robotic sound. This is random and on any...

Casual Listener

Plan Premium UK   Device Echo 3rd Generation X 4 Operating System (Windows 10)         My Question or Issue When I play music on all my 4 devices together, each ...

Lyubka

Moderator

1142 Views

7 replies

0 likes

  • 1142 Views
  • 7 replies
  • 0 likes

Superuser Contribution desktop takes over playback

When I have the desktop program open and am playing on my phone, the desktop will randomly take over playback. It could be a few minutes, it could be a few seconds.

Visitor

When I have the desktop program open and am playing on my phone, the desktop will randomly take over playback. It could be a few minutes, it could be a few seconds.

Dian

Spotify Legend

3918 Views

1 replies

0 likes

  • 3918 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Audio peaking and distorting on only Spotify Desktop

PlanPremiumCountryUKDeviceWindows Lenovo laptopOperating SystemWindows 10 My Question or IssueI use Spotify Desktop, the installed software, not the Windows Stores one. All music would peak and distort if it's louder, and I already have the audio qua...

Casual Listener

Plan Premium Country UK Device Windows Lenovo laptop Operating System Windows 10   My Question or Issue I use Spotify Desktop, the installed software, not the Windows Stores one. All m...

OscarDC

Moderator

1064 Views

2 replies

0 likes

  • 1064 Views
  • 2 replies
  • 0 likes

Superuser Contribution Windows app didn't respondig sometime randomly

Hi, i'm use spotify on pc for a long time. I've never had a problem with it, but lately it's been freezing. I have a good computer, I don't think that's the problem. It has an i7-8700 in it, in good condition. It has been exposed again, is there anyt...

Newbie

Hi, i'm use spotify on pc for a long time. I've never had a problem with it, but lately it's been freezing. I have a good computer, I don't think that's the problem. It has an i7-8700 in it, in good ...

OscarDC

Moderator

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs found through search function won't play on pc app

Songs in my library play just fine but songs found through search function doesn't react. There's no error message or loading, just unresponsive.

Casual Listener

Songs in my library play just fine but songs found through search function doesn't react. There's no error message or loading, just unresponsive.

Lyubka

Moderator

286 Views

1 replies

1 likes

  • 286 Views
  • 1 replies
  • 1 likes

Superuser Contribution Connect on Windows Desktop Requiring Premium to play on Echo Dot

Connect on Windows Desktop Requiring Premium to play on Echo Dot PlanFreeCountryUSADevice(Windows Laptop running Desktop App)Operating System(Windows 10) My Question or IssueFor the past three days (October 18, 2022), the Spotify Connect feature on t...

Regular

Connect on Windows Desktop Requiring Premium to play on Echo Dot   Plan Free Country USA Device (Windows Laptop running Desktop App) Operating System (Windows 10)   My Question o...

kuchta

Casual Listener

3654 Views

9 replies

1 likes

1.196.785.0
Connect
Echo
Echo Dot
Windows 10 Desktop App
  • 3654 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution Media playback keyboard controls no longer work in desktop app

On both my work and personal laptops, the media playback controls on the keyboard (the alternative Function keys that trigger 'Previous Track', 'Next Track', 'Pause/Play', and 'Stop') no longer work in the Windows Desktop app... I believe this starte...

Casual Listener

On both my work and personal laptops, the media playback controls on the keyboard (the alternative Function keys that trigger 'Previous Track', 'Next Track', 'Pause/Play', and 'Stop') no longer work ...

Eni

Moderator

2554 Views

3 replies

0 likes

  • 2554 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Something went wrong" when the world icon shows in the taskbar.

Hey! Spotify Premium useless on my PC with Windows 10. I think it's the Windows Update thing. PC thinks there's no internet, but Chrome works fine. YouTube plays fine. What should I do? Thanks.

Casual Listener

Hey! Spotify Premium useless on my PC with Windows 10. I think it's the Windows Update thing. PC thinks there's no internet, but Chrome works fine. YouTube plays fine. What should I do? Thanks.

angerose11

Newbie

567 Views

4 replies

0 likes

  • 567 Views
  • 4 replies
  • 0 likes

Superuser Contribution プレイリストが更新されない

トップ50-日本という公開プレイリストを見ると毎日更新と書いてあるのに更新されていない。

Visitor

トップ50-日本という公開プレイリストを見ると毎日更新と書いてあるのに更新されていない。

Yordan

Moderator

1389 Views

1 replies

0 likes

  • 1389 Views
  • 1 replies
  • 0 likes