Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80221 Views

40 replies

68 likes

  • 80221 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

769607 Views

503 replies

64 likes

  • 769607 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16491 Views

17 replies

5 likes

  • 16491 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

  • 2712 Views
  • 0 replies
  • 4 likes

Superuser Contribution Alexa Drop Outs & Robotic Sound

PlanPremiumUK DeviceEcho 3rd Generation X 4Operating System(Windows 10) My Question or IssueWhen I play music on all my 4 devices together, each one will randomly dropout sound crackly or hiss with a sometimes robotic sound. This is random and on any...

Casual Listener

Plan Premium UK   Device Echo 3rd Generation X 4 Operating System (Windows 10)         My Question or Issue When I play music on all my 4 devices together, each ...

Lyubka

Moderator

1085 Views

7 replies

0 likes

  • 1085 Views
  • 7 replies
  • 0 likes

Superuser Contribution desktop takes over playback

When I have the desktop program open and am playing on my phone, the desktop will randomly take over playback. It could be a few minutes, it could be a few seconds.

Visitor

When I have the desktop program open and am playing on my phone, the desktop will randomly take over playback. It could be a few minutes, it could be a few seconds.

Dian

Spotify Legend

3890 Views

1 replies

0 likes

  • 3890 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Audio peaking and distorting on only Spotify Desktop

PlanPremiumCountryUKDeviceWindows Lenovo laptopOperating SystemWindows 10 My Question or IssueI use Spotify Desktop, the installed software, not the Windows Stores one. All music would peak and distort if it's louder, and I already have the audio qua...

Casual Listener

Plan Premium Country UK Device Windows Lenovo laptop Operating System Windows 10   My Question or Issue I use Spotify Desktop, the installed software, not the Windows Stores one. All m...

OscarDC

Moderator

1020 Views

2 replies

0 likes

  • 1020 Views
  • 2 replies
  • 0 likes

Superuser Contribution Windows app didn't respondig sometime randomly

Hi, i'm use spotify on pc for a long time. I've never had a problem with it, but lately it's been freezing. I have a good computer, I don't think that's the problem. It has an i7-8700 in it, in good condition. It has been exposed again, is there anyt...

Newbie

Hi, i'm use spotify on pc for a long time. I've never had a problem with it, but lately it's been freezing. I have a good computer, I don't think that's the problem. It has an i7-8700 in it, in good ...

OscarDC

Moderator

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs found through search function won't play on pc app

Songs in my library play just fine but songs found through search function doesn't react. There's no error message or loading, just unresponsive.

Casual Listener

Songs in my library play just fine but songs found through search function doesn't react. There's no error message or loading, just unresponsive.

Lyubka

Moderator

281 Views

1 replies

1 likes

  • 281 Views
  • 1 replies
  • 1 likes

Superuser Contribution Connect on Windows Desktop Requiring Premium to play on Echo Dot

Connect on Windows Desktop Requiring Premium to play on Echo Dot PlanFreeCountryUSADevice(Windows Laptop running Desktop App)Operating System(Windows 10) My Question or IssueFor the past three days (October 18, 2022), the Spotify Connect feature on t...

Regular

Connect on Windows Desktop Requiring Premium to play on Echo Dot   Plan Free Country USA Device (Windows Laptop running Desktop App) Operating System (Windows 10)   My Question o...

kuchta

Casual Listener

3536 Views

9 replies

1 likes

1.196.785.0
Connect
Echo
Echo Dot
Windows 10 Desktop App
  • 3536 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution Media playback keyboard controls no longer work in desktop app

On both my work and personal laptops, the media playback controls on the keyboard (the alternative Function keys that trigger 'Previous Track', 'Next Track', 'Pause/Play', and 'Stop') no longer work in the Windows Desktop app... I believe this starte...

Casual Listener

On both my work and personal laptops, the media playback controls on the keyboard (the alternative Function keys that trigger 'Previous Track', 'Next Track', 'Pause/Play', and 'Stop') no longer work ...

Eni

Moderator

2411 Views

3 replies

0 likes

  • 2411 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Something went wrong" when the world icon shows in the taskbar.

Hey! Spotify Premium useless on my PC with Windows 10. I think it's the Windows Update thing. PC thinks there's no internet, but Chrome works fine. YouTube plays fine. What should I do? Thanks.

Casual Listener

Hey! Spotify Premium useless on my PC with Windows 10. I think it's the Windows Update thing. PC thinks there's no internet, but Chrome works fine. YouTube plays fine. What should I do? Thanks.

angerose11

Newbie

556 Views

4 replies

0 likes

  • 556 Views
  • 4 replies
  • 0 likes

Superuser Contribution プレイリストが更新されない

トップ50-日本という公開プレイリストを見ると毎日更新と書いてあるのに更新されていない。

Visitor

トップ50-日本という公開プレイリストを見ると毎日更新と書いてあるのに更新されていない。

Yordan

Moderator

1352 Views

1 replies

0 likes

  • 1352 Views
  • 1 replies
  • 0 likes

Congrats to the Spotify team! My Spotify worked for 2 weeks without any issues...

...and I didn't expect that crappy piece of software to work that long, honestly. But now I have another error:I cannot play any songs. The ones from my playlists are grayed out and if I double-click them, a message appears "This content is not avail...

Gig Goer

...and I didn't expect that crappy piece of software to work that long, honestly.   But now I have another error: I cannot play any songs. The ones from my playlists are grayed out and if I d...

matzel

Gig Goer

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics no scrolling.

PlanFree/PremiumCountryIndiaDevicePredator Helius 300 2019 Gaming LaptopOperating SystemWindow 11 My Question or IssueWhen i start lyrics in spotify app it scroll good till when the single line of song go to 2nd row then the scrolling stops. Happen w...

Visitor

  Plan Free/Premium Country India Device Predator Helius 300 2019 Gaming Laptop Operating System Window 11   My Question or Issue When i start lyrics in spotify app it scroll goo...

Not applicable

1208 Views

2 replies

0 likes

  • 1208 Views
  • 2 replies
  • 0 likes

I can't find discover weekly in the web player.

I logged into my spotify account at work like I always do via the web player and discover weekly appears to be missing.

Visitor

I logged into my spotify account at work like I always do via the web player and discover weekly appears to be missing.

Bittencourt

Spotify Star

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

Showing unplayable songs

Why the option to show unplayable songs is missing in the settings? I can't search them in the app now. I can search them only when I use Google!

Visitor

Why the option to show unplayable songs is missing in the settings? I can't search them in the app now. I can search them only when I use Google!

dinomight

Spotify Star

1015 Views

1 replies

0 likes

  • 1015 Views
  • 1 replies
  • 0 likes

liked list showing up just bugged out (i dunno)

PlanFree/PremiumCountryU.S.ADeviceASUS Operating SystemWindows 10 My Question or IssueFor some reason my liked list and library won't appear, and I've tried everything I can think of. Please help.

Visitor

Plan Free/Premium Country U.S.A Device ASUS  Operating System Windows 10   My Question or Issue For some reason my liked list and library won't appear, and I've tried everything I...

dinomight

Spotify Star

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution For some reason a bunch of my songs sound higher in pitch and sound like they have more of an echo??

PlanPremiumCountryUnited StatesDeviceAndroid AND Windows Desktop My Question or IssueFor some reason, a bunch of my songs (I can hear both these things the most in Remorse by Scattle) Sound a little higher pitched and it's really messing with me. if ...

Visitor

  Plan Premium Country United States Device Android AND Windows Desktop  My Question or Issue For some reason, a bunch of my songs (I can hear both these things the most in Remorse ...

Yordan

Moderator

2194 Views

1 replies

0 likes

  • 2194 Views
  • 1 replies
  • 0 likes

Complaint

PlanPremiumCountryIndonesian DeviceLaptop (HP)Operating System(Windows 11) My Question or Issuedifferent profile photo on desktop apps with mobile apps

Visitor

Plan Premium Country Indonesian   Device Laptop (HP) Operating System (Windows 11)   My Question or Issue different profile photo on desktop apps with mobile apps  

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Not all playlists showing for users with MANY playlists

PlanPremiumCountry USDevice PCOperating SystemWindows 10 My Question or IssueI'm listening to a playlist by "user" Particle Detector (or Sounds of Spotify). They have LOTS of playlists. On the desktop and the web UI, it's not listing all of their pla...

Visitor

Plan Premium Country  US Device  PC Operating System Windows 10   My Question or Issue I'm listening to a playlist by "user" Particle Detector (or Sounds of Spotify). They...

dinomight

Spotify Star

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes