Plan
Free
Country
USA
Device
PC
Operating System
Windows 10 Home
My Question or Issue
I started getting Error Code: Auth16 for no reason, about 3 weeks ago. I have no idea why. I've tried uninstalling/reinstalling, disabling firewall, and I don't use a proxy nor a VPN. Are there are other fixes?
(credentials intentionally removed from boxes)
Hi there @midniqht,
Welcome to the Community!
Sorry to hear you started getting this error message.
First of all, I'd recommend checking your hosts file and clearing any entry containing Spotify from there. You can follow the instructions in this FAQ. These entries can cause issues when the PC app or web player try to reach the servers.
If that doesn't help, try to update the proxy settings:
Let us know how you get on.
I don't see anything in the hosts file...
Also, though my proxy settings "No Proxy," I still can't' log in.
Hey @midniqht,
Thanks for getting back to us.
Would it be possible to try running your PC in Safe Mode?
Let us know if that resolves the issue.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…