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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83871 Views

40 replies

68 likes

  • 83871 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795419 Views

505 replies

64 likes

  • 795419 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23867 Views

25 replies

7 likes

  • 23867 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3059 Views

0 replies

4 likes

  • 3059 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution [Your Library] Unplayable songs

The people like me that like to have our music organised and don't want to miss one music in our library would like to know what are the unplayable songs, this problem has been keeping me away to subscribe to spotify because of this small but for som...

Regular

The people like me that like to have our music organised and don't  want to miss one music in our library would like to know what are the unplayable songs, this problem has been keeping me away ...

Alex

Spotify Legend

3275 Views

6 replies

2 likes

Your Library
  • 3275 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution Help is this normal !!!!

I can't find where to post this and my issue with web site player not desktop app but there no category for that to post any issues. My Question or Issue Why this happening what are these things with kanji for advertising 広告 they cant be deleted from...

Regular

I can't find where to post this and my issue with web site player not desktop app but there no category for that to post any issues.   My Question or Issue   Why this happening what are...

uxYUYux

Regular

1025 Views

5 replies

0 likes

  • 1025 Views
  • 5 replies
  • 0 likes

Superuser Contribution Troubleshooting Several Issues

PlanFree/PremiumUSA DeviceWindows 10 My Question or IssueExperiencing several ongoing issues with the website:1. It is constantly attempting to rescale the screen resolution, blacking out the screen and interrupting all my work.2. It is constantly at...

Newbie

Plan Free/Premium USA   Device Windows 10   My Question or Issue Experiencing several ongoing issues with the website: 1. It is constantly attempting to rescale the screen resoluti...

Eni

Moderator

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution All Local Files have the same album art

All of my local files on the desktop verison of spotify all have the same picture. They all have album art on my computer and in other applications but they all have the same album art in spotify. All of them have the same "album name" which is proba...

Regular

All of my local files on the desktop verison of spotify all have the same picture. They all have album art on my computer and in other applications but they all have the same album art in spotify. Al...

Sandwichb6

Visitor

6843 Views

2 replies

2 likes

  • 6843 Views
  • 2 replies
  • 2 likes

Solved!! [Web Player] No Song Cover showing if we go on artist's profile

PlanPremiumCountryIndiaDeviceChrome (Desktop)Operating System My Question or IssueIf we open any artist's profile on spotify web player, the song cover is not showing

Casual Listener

Plan Premium Country India Device Chrome (Desktop) Operating System   My Question or Issue If we open any artist's profile on spotify web player, the song cover is not showing 

Taylith

Community Legend

1117 Views

4 replies

1 likes

  • 1117 Views
  • 4 replies
  • 1 likes

Superuser Contribution Windows desktop program auto plays/resumes unexpectedly

Plan: Premium, Country: USA, Device: PC Desktop, Operating System: Windows 10 My Question or IssueI have a pair of headphones I connect to both my PC and my cell phone at the same time. If I have Spotify open on my desktop but NOT playing AND I make ...

Casual Listener

Plan: Premium, Country: USA, Device: PC Desktop, Operating System: Windows 10   My Question or Issue I have a pair of headphones I connect to both my PC and my c...

Eni

Moderator

3369 Views

7 replies

0 likes

  • 3369 Views
  • 7 replies
  • 0 likes

Superuser Contribution Fix Local Files after Switching Computer?

So I just got a new laptop and now all of the Local Files that I had saved in playlists and Liked Songs are greyed out, and clicking on them to play them gives the message "This content is not available". Is there any way I can get them to play again...

Casual Listener

So I just got a new laptop and now all of the Local Files that I had saved in playlists and Liked Songs are greyed out, and clicking on them to play them gives the message "This content is not availa...

OscarDC

Moderator

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dislike option is missing in Discover Weekly, Daily Mix, Release Radar

Plan: FreeCountry: USDevice: Windows Chrome Browser The dislike option is missing. See image below. Probably similar to this problem that was supposedly fixed, but isn't for me:https://community.spotify.com/t5/Ongoing-Issues/Desktop-Remove-Dislike-so...

Regular

Plan: Free Country: US Device: Windows Chrome Browser   The dislike option is missing. See image below.   Probably similar to this problem that was supposedly fixed, but isn't for...

OscarDC

Moderator

559 Views

3 replies

1 likes

  • 559 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't rewind/forward songs if Low streaming quality is set

PlanFreeOperating SystemWindows 11 My Question or IssueI believe that this is a bug, I can easily reproduce it.If the Low streaming quality is set, then I can't rewind or forward in songs. If I do, it just pauses for a second, then switches to the ne...

Newbie

Plan Free Operating System Windows 11   My Question or Issue I believe that this is a bug, I can easily reproduce it. If the Low streaming quality is set, then I can't rewind or forward i...

Vasil

Moderator

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution peloponezian

Wont play selected track unless i add it to my library then it will playWindows 10 Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Wont play selected track unless i add it to my library then it will play Windows 10     Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Opera...

Vasil

Moderator

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pauses every 30 sec

PlanFree CountrySpain Device Operating SystemWindows 10 My Question or Issue Spotify pauses every 30 seconds. I have uninstalled the program, deleted cookies, installed again, and nothing works. This is the second time it happens. First time I solved...

Casual Listener

  Plan Free   Country Spain   Device   Operating System Windows 10   My Question or Issue   Spotify pauses every 30 seconds. I have uninstalled the program...

Takati

Casual Listener

784 Views

4 replies

0 likes

  • 784 Views
  • 4 replies
  • 0 likes

Last.fm Scrobbling

Operating System Windows 10 My Question or IssueHello. I'm old Last.FM user and I loved the scrobbling option and the connection between Spotify and Last.fm. My issue is that when I'm listening to songs in Desktop app it just doesn't scrobble songs t...

Casual Listener

Operating System Windows 10   My Question or Issue Hello. I'm old Last.FM user and I loved the scrobbling option and the connection between Spotify and Last.fm. My issue is that when I'm list...

hans-jürgen

Roadie

2290 Views

10 replies

4 likes

  • 2290 Views
  • 10 replies
  • 4 likes

App won't download, Windows 10 Home

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Taylith

Community Legend

354 Views

1 replies

1 likes

  • 354 Views
  • 1 replies
  • 1 likes

Queue List and 'Add to Queue' disappears when ad crashes

PlanFreeCountryHawaii, USADeviceLenovo Legion S7 15ACH6Operating SystemWindows 10 My Question or IssueSometimes an ad would freeze and I'm forced to close the app. When I re-open Spotify, my queue list and the 'Add to queue' option disappears. I'm fo...

Newbie

Plan Free Country Hawaii, USA Device Lenovo Legion S7 15ACH6 Operating System Windows 10   My Question or Issue Sometimes an ad would freeze and I'm forced to close the app. When I re-...

Loxer

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

[Windows] Unable to play song when resume from hiberanation

PlanPremiumCountrySingaporeDeviceAMD Ryzen 7 Asus X570 desktopOperating SystemWindows 11 22H2 Build 22621.160 My Question or IssueI hibernate my computer for the end of the day.When I resume the desktop the next day, and click the Play button on Spot...

Casual Listener

Plan Premium Country Singapore Device AMD Ryzen 7 Asus X570 desktop Operating System Windows 11 22H2 Build 22621.160   My Question or Issue I hibernate my computer for the end of the d...

MauriceMV

Spotify Star

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

"New releases" in the "Blues" section is missing?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

MauriceMV

Spotify Star

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps playing on its own

PlanPremiumCountryUSADeviceSamsung Galaxy 22, PC Windows 11Operating SystemAndroid, Windows 11i read the other threads, i understand other people have the same issue, did everything that was advised, nothing worked except for when i clicked "sign out...

Visitor

  Plan Premium Country USA Device Samsung Galaxy 22, PC Windows 11 Operating System Android, Windows 11 i read the other threads, i understand other people have the same issue, di...

Jeremy

Spotify Legend

361 Views

1 replies

1 likes

  • 361 Views
  • 1 replies
  • 1 likes

[Windows 10] Can't select large amounts of tracks in Liked Songs

I have an issue where I can't select all the tracks in my Liked Songs. I don't know if it's relevant, but I have about 3.6k songs in my Library, so that's more than 6k away from max song amount for the Liked Songs list. Selecting using Ctrl + A selec...

Casual Listener

I have an issue where I can't select all the tracks in my Liked Songs. I don't know if it's relevant, but I have about 3.6k songs in my Library, so that's more than 6k away from max song amount for t...

Shivinate

Newbie

3041 Views

5 replies

19 likes

  • 3041 Views
  • 5 replies
  • 19 likes

Superuser Contribution [web app] when queue reaches 100 songs, songs added start removing songs from bottom of queue

PlanPremiumCountryPolandDeviceacer aspire v nitro Operating SystemWindows 10 My Question or Issuewhen the queue reaches 100 songs, songs added start to remove the songs from the bottom of the queue I made a video showing how it works, but it's too bi...

Casual Listener

  Plan Premium Country Poland Device acer aspire v nitro  Operating System Windows 10   My Question or Issue when the queue reaches 100 songs, songs added start to remove th...

Vasil

Moderator

672 Views

3 replies

0 likes

  • 672 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music doesn't play

When I click on 'play' an error message appear and it says that 'spotify can't play this right now and that if I have the file on my computer I can import it'.. how can I fix this?

Visitor

When I click on 'play' an error message appear and it says that 'spotify can't play this right now and that if I have the file on my computer I can import it'.. how can I fix this?  

Eni

Moderator

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes