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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Superuser Contribution cant play spotify while not using premium plan.

PlanFreeCountrysouthkorea Devicelg gram 15 maybe 2018 versionOperating Systemwin 10 My Question or IssueJust few days ago, I could listen to spotify with free plan. But, when I log in today, I could not play any song. Just after I log in, spotify sho...

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  • Visitor
  • Plan Free Country southkorea  Device lg gram 15 maybe 2018 version Operating System win 10   My Question or Issue Just few days ago, I could listen to spotify with free plan....
  • CarlosE
  • Moderator
  • 161 Views
  • 3 replies
  • 1 likes
  • 161 Views
  • 3 replies
  • 1 likes

Superuser Contribution Unlink songs!!

I've had 30,000 songs from my local library added to my home Win 10 desktop Spotify for ages.. Sometimes I use this library for select songs that I sync to my Android phone over the same wireless network. Today at work, on the web client and where I ...

  • Casual Listener
  • I've had 30,000 songs from my local library added to my home Win 10 desktop Spotify for ages.. Sometimes I use this library for select songs that I sync to my Android phone over the same wireless net...
  • Khuntza
  • Casual Listener
  • 194 Views
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  • 194 Views
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Superuser Contribution My Spotify Client always wants to remember password

PlanPremiumCountrySwitzerlandDeviceWindows PCOperating SystemWindows 10 My Question or IssueI newly have a Password manager and for security reasons i want to have to enter my password everytime i open spotify (In other words close it and open it aga...

  • Newbie
  • Plan Premium Country Switzerland Device Windows PC Operating System Windows 10   My Question or Issue I newly have a Password manager and for security reasons i want to have to enter m...
  • Ivan
  • Spotify Legend
  • 222 Views
  • 1 replies
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  • 222 Views
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[Desktop] Go to top of page when you search with filter (Ctrl+F)

If the scroll bar isn't already on the top of the list when you search for something in a playlist using Ctrl+F, you can't see the results unless you scroll back up. Just add a "home" function before the search activates so you can actually see resul...

  • Gig Goer
  • If the scroll bar isn't already on the top of the list when you search for something in a playlist using Ctrl+F, you can't see the results unless you scroll back up. Just add a "home" function before...
  • 77 Views
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  • Desktop
  • 77 Views
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Superuser Contribution Certain Podcasts will not play on Desktop, no issue on phone.

PlanPremiumCountryUSDevice(iPhone 8 works without issue, Dell Laptop with google chrome only plays select) Operating SystemWindows 10 My Question or Issue A handful of Podcasts are not playing on desktop, despite having no issues playing from a phone...

  • Casual Listener
  • Plan Premium Country US Device (iPhone 8 works without issue, Dell Laptop with google chrome only plays select)  Operating System Windows 10   My Question or Issue   A handf...
  • Eni
  • Moderator
  • 218 Views
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  • Podcasts
  • 218 Views
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Superuser Contribution Clicking album art to reveal song in playlist focuses on wrong song

If you have the album art view expanded up to the larger size on the lower left of the app, when you click on the image, it will bring the currently playing song into view in the playlist (or if not in a playlist, maybe on the artist's page). However...

  • Regular
  • If you have the album art view expanded up to the larger size on the lower left of the app, when you click on the image, it will bring the currently playing song into view in the playlist (or if not ...
  • Eni
  • Moderator
  • 1349 Views
  • 7 replies
  • 5 likes
  • bugs
    Playlists
    viewscroll
  • 1349 Views
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Superuser Contribution Podcast play order

When I listen to podcasts I listen to the oldest unplayed episode.When I'm done Spotify comes up with this brilliant idea, "How about i play and older episode that he has already heard, instead of the next episode of the podcast" Can someone explain ...

  • Newbie
  • When I listen to podcasts I listen to the oldest unplayed episode. When I'm done Spotify comes up with this brilliant idea, "How about i play and older episode that he has already heard, instead of ...
  • Novy
  • Moderator
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  • 591 Views
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Superuser Contribution Release radar not updating

My release radar hasnt updated since jan 15th 2021. i have tried to do a clean install as recommended but it didnt help. i use spotify regular, i add new bands and new songs regular and i use my release radar weekly, or at least i did until 15th jan ...

  • Visitor
  • My release radar hasnt updated since jan 15th 2021. i have tried to do a clean install as recommended but it didnt help. i use spotify regular, i add new bands and new songs regular and i use my rele...
  • Novy
  • Moderator
  • 158 Views
  • 1 replies
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  • 158 Views
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Superuser Contribution My windows application goes black

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueMy windows application GUI is black.I am able to start to play music by clicking play on the spotify icon in the task bar. Then I can control this spotify session through ...

  • Regular
  • Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue My windows application GUI is black. I am able to start to play music by clicking play on the ...
  • Eni
  • Moderator
  • 203 Views
  • 2 replies
  • 1 likes
  • Other
  • 203 Views
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Superuser Contribution Spotify stops responding and requires force quit

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 Pro 20H2 My Question or IssueHi - I have been getting errors in spotify where the program responds, but nothing actually works. Search shows no results, play button does not work, cannot...

  • Casual Listener
  •   Plan Premium Country USA Device Desktop PC Operating System Windows 10 Pro 20H2   My Question or Issue Hi - I have been getting errors in spotify where the program responds, bu...
  • Novy
  • Moderator
  • 420 Views
  • 2 replies
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  • 420 Views
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Superuser Contribution Why some songs are not visible or hidden in Spotify app and web both ??

Why some songs are not visible or hidden in Spotify app and web both ?? even many are from Indian artist still its not showing? example like this and many are like i used to listen before then it went hidden laterFrom indiausing Premium Yearly member...

  • Regular
  • Why some songs are not visible or hidden in Spotify app and web both ?? even many are from Indian artist still its not showing? example like this and many are like i used to listen before then it wen...
  • CarlosE
  • Moderator
  • 377 Views
  • 1 replies
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  • 377 Views
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Solved!!Superuser Contribution All spotify features no longer work

PlanFreeCountry BrazilDeviceNotebook ASUSOperating SystemWindows 10 My Question or IssueAll of my features in spotify simply stop working, I can not search for songs or even listen to the radio, my friends feed does not load, all other options (artis...

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  • Casual Listener
  • Plan Free Country  Brazil Device Notebook ASUS Operating System Windows 10   My Question or Issue All of my features in spotify simply stop working, I can not search for songs or ...
  • Mihail
  • Spotify Legend
  • 7138 Views
  • 4 replies
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  • 7138 Views
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[Desktop][Playlists] Playlist Organization

Hey all, maybe there should be a way to organize playlists by topics like folders, so you can keep your workout playlists in one area and then other playlists in other areas so it's not just one big list on the side.

  • Visitor
  • Hey all, maybe there should be a way to organize playlists by topics like folders, so you can keep your workout playlists in one area and then other playlists in other areas so it's not just one big ...
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  • Desktop
    Playlists
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Superuser Contribution History Crashing

PlanPremiumCountryItalyDeviceASUS N552VWOperating SystemWindows 10 My Question or IssueHello, when opening Spotify history on desktop, it crashes, and goes back to home. Other issue I have is that history does not sync between mobile and desktop.Than...

  • Visitor
  • Plan Premium Country Italy Device ASUS N552VW Operating System Windows 10   My Question or Issue Hello, when opening Spotify history on desktop, it crashes, and goes back to home. &nb...
  • Alex
  • Moderator
  • 203 Views
  • 1 replies
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  • 203 Views
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Solved!!Superuser Contribution No sound from Spotify app in Win7 but all else works well?

PlanPremiumCountryUKDeviceHP LaptopOperating SystemWindows 7 A few days ago the Win7 Spotify app ceased producing any sound from the auxiliary jack on my laptop. I can still play Spotify using the web app, but I lose all keyboard functionality by doi...

  • Casual Listener
  • Plan Premium Country UK Device HP Laptop Operating System Windows 7   A few days ago the Win7 Spotify app ceased producing any sound from the auxiliary jack on my laptop. I can still pl...
  • Blingblaow
  • Composer
  • 313 Views
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  • 313 Views
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Superuser Contribution Rare bug - no audio playing despite unmuted volume bar

PlanPremiumCountryCanadaDeviceWindows 10Operating SystemWindows 10 My Question or IssueI discovered a small bug in the WIndows 10 Spotify app. Steps to reproduce: 1. Pause a track2. Set volume to max3. Hover mouse cursor over mute icon4. Very quickly...

  • Regular
  • Plan Premium Country Canada Device Windows 10 Operating System Windows 10   My Question or Issue I discovered a small bug in the WIndows 10 Spotify app.   Steps to reproduce: &...
  • Blingblaow
  • Composer
  • 302 Views
  • 4 replies
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  • 302 Views
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Superuser Contribution Spotify taking up alot of space.

My Question or IssueI need some help. spotify is for some reason taking up 46 gbs on my ssd which to me seems like a lot? mercury files are taking up 27 gbs, data is taking up 9.1 gbs and then browser is taking up 8.8. Then there are other smaller fi...

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  • Newbie
  •   My Question or Issue I need some help. spotify is for some reason taking up 46 gbs on my ssd which to me seems like a lot? mercury files are taking up 27 gbs, data is taking up 9.1 gbs and t...
  • Ivan
  • Spotify Legend
  • 479 Views
  • 1 replies
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  • PC
    problem
    space
    Spotify
    SSD
    storage
    Windows 10
  • 479 Views
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Superuser Contribution Playback keeps pausing randomly and frequently on PC and Android

PlanPremiumCountryCanada DeviceSamsung S10e & PCOperating SystemAndroid 10 / Window 7Spotify version on PC: 1.1.51.382.g8e3b11edSpotify version on Android: 8.5.96.936 My Question or IssueI recently signed up for premium family and my audio keep pausi...

  • Newbie
  • Plan Premium Country Canada  Device Samsung S10e & PC Operating System Android 10 / Window 7 Spotify version on PC: 1.1.51.382.g8e3b11ed Spotify version on Android: 8.5.96.936 ...
  • Alex
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
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Superuser Contribution Spotify skipping songs, then pausing, immediately after I press play.

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or IssueAs soon as I play any songs on PC, Spotify instantly pauses, if I press play again it just skips to the next song and pauses again. No sound is played at all during this.I've...

  • Casual Listener
  • Plan Premium Country UK  Device PC Operating System Windows 10   My Question or Issue As soon as I play any songs on PC, Spotify instantly pauses, if I press play again it just sk...
  • Mihail
  • Spotify Legend
  • 206 Views
  • 3 replies
  • 0 likes
  • 206 Views
  • 3 replies
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Superuser Contribution Duo Select a Device not working with desktop?

PlanPremiumCountryUSDeviceDesktop / iPhoneOperating SystemWindows 10, iOSMy Question or IssueMy wife and I use Spotify Duo. We have the speakers hooked up to a computer, windows 10, with spotify desktop. We play music from our phones using the Spotif...

  • Casual Listener
  • Plan Premium Country US Device Desktop / iPhone Operating System Windows 10, iOS My Question or Issue My wife and I use Spotify Duo. We have the speakers hooked up to a computer, windows 10,...
  • Ivan
  • Spotify Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes