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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1846 Views

0 replies

2 likes

  • 1846 Views
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  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

147616 Views

83 replies

27 likes

  • 147616 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

132767 Views

294 replies

22 likes

  • 132767 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11119 Views

1 replies

6 likes

  • 11119 Views
  • 1 replies
  • 6 likes

Solved!!Superuser Contribution [Desktop][Playlists] Playlist “Add to playlist” option for other playlists

this is something I’ve wished for for years and maybe it’s a sign that I have too many playlists lol. but I would love a feature where you can click the ellipse (…) on a playlist and have the option to “add to playlist”, just like how you can with an...

Casual Listener

this is something I’ve wished for for years and maybe it’s a sign that I have too many playlists lol. but I would love a feature where you can click the ellipse (…) on a playlist and have the option ...

Eni

Moderator

922 Views

1 replies

1 likes

Desktop
Playlists
  • 922 Views
  • 1 replies
  • 1 likes

Superuser Contribution Desktop visual bug

PlanPremiumCountryPolandDevicePCOperating SystemW10 Hello,It's already been like several months since I've encountered this visual bug(or however you'd like to call it) but now I'm getting more more annoyed because of that. Basically the top right ic...

Newbie

Plan Premium Country Poland Device PC Operating System W10   Hello, It's already been like several months since I've encountered this visual bug(or however you'd like to call it) but n...

CarlosE

Spotify Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problems with Desktop reappeared

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI have a problem with My Spotify for Win...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

Jeremy

Spotify Legend

608 Views

3 replies

0 likes

  • 608 Views
  • 3 replies
  • 0 likes

Solved!! Super high CPU usage

PlanPremiumCountryUKDeviceCompaq LaptopOperating SystemWindows 8.1 My Question or IssueHello. For some reason since i last updated my spotify, the cpu usage has been way too high. Even when the app is minimised to my taskbar. Im not sure why this has...

Casual Listener

Plan Premium Country UK Device Compaq Laptop Operating System Windows 8.1   My Question or Issue Hello. For some reason since i last updated my spotify, the cpu usage has been way too ...

Daniel231294

Casual Listener

6435 Views

7 replies

6 likes

  • 6435 Views
  • 7 replies
  • 6 likes

Solved!! Spotify keeps Crashing on Iphone

Hey, Spotify keeps crashing on my iPhone 12 for some unknown reason!? I've tried everything to fix it and nothing works! I've reset the app, update the app, reset my phone, and even reset settings but nothing works. I thought it was because I was con...

Newbie

Hey, Spotify keeps crashing on my iPhone 12 for some unknown reason!? I've tried everything to fix it and nothing works! I've reset the app, update the app, reset my phone, and even reset settings bu...

AdamDamon

Spotify Star

2431 Views

4 replies

4 likes

  • 2431 Views
  • 4 replies
  • 4 likes

Superuser Contribution [Desktop][Developer] Improve the ads from your sponsors

I understand the need for Advertisements, and I have no problem with them, except when they don't work and interrupt the listening experience on Spotify. You are currently running ads for one of you sponsors, Big Lots. Each time the ad comes on, the ...

Visitor

I understand the need for Advertisements, and I have no problem with them, except when they don't work and interrupt the listening experience on Spotify. You are currently running ads for one of you ...

CarlosE

Spotify Legend

444 Views

1 replies

0 likes

Desktop
Developer
  • 444 Views
  • 1 replies
  • 0 likes

Spotify is muted in sound mixer, and cant unmute.

PlanPremium DeviceLenovo Ideapad S340 Operating SystemWindows 11 My Question or IssueThe spotify app mutes after sometime. The song continues to play, but nothing is heard. Other apps can be heard with no issues. In the volume mixer, spotify is muted...

Newbie

Plan Premium   Device Lenovo Ideapad S340   Operating System Windows 11   My Question or Issue The spotify app mutes after sometime. The song continues to play, but nothing i...

Sebasty

Community Legend

1875 Views

1 replies

0 likes

audio
mute
not working on pc
Spotify
  • 1875 Views
  • 1 replies
  • 0 likes

Forced offline mode if Windows Network Connectivity Status Indicator reports false "No internet"

I would like to report a bug with Spotify Windows application that affects Windows users with disabled telemetry or advanced networking settings. If the Windows Network Connectivity Status Indicator (NCSI) falsely marks main network interface as havi...

Casual Listener

I would like to report a bug with Spotify Windows application that affects Windows users with disabled telemetry or advanced networking settings.   If the Windows Network Connectivity Status I...

axaxaxaxa

Newbie

2629 Views

7 replies

8 likes

  • 2629 Views
  • 7 replies
  • 8 likes

Superuser Contribution Home Page stuck

PlanPremiumCountryCroatiaDeviceWindows 10 PC, Samsung Galaxy 21+ (Android)Operating SystemAndroid 11, Windows 10 My Question or IssueGood Afternoon section of Home Page on my profile does not update. This is the same on PC and mobile phone (see scree...

Regular

Plan Premium Country Croatia Device Windows 10 PC, Samsung Galaxy 21+ (Android) Operating System Android 11, Windows 10   My Question or Issue Good Afternoon section of Home Page ...

rafaelz-us

Newbie

2064 Views

11 replies

1 likes

  • 2064 Views
  • 11 replies
  • 1 likes

Superuser Contribution Spotify plays other songs when i didnt tell it to

PlanPremiumCountryMalaysiaDeviceChrome Version 95.0.4638.**bleep** (Official Build) (64-bit)Operating SystemWindows 10 Thinkpad P51 My Question or IssueWhen i play an album and i dont set it to repeat i only want to listen to it once. BUT lately,i) S...

Newbie

Plan Premium Country Malaysia Device Chrome Version 95.0.4638.**bleep** (Official Build) (64-bit) Operating System Windows 10 Thinkpad P51    My Question or Issue When i...

Yordan

Moderator

604 Views

3 replies

0 likes

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Solved!!Superuser Contribution Restarting windows explorer makes spotify disappear from system tray

Operating SystemWindows 10 21H1 Client versionSpotify for Windows1.1.72.439.gc253025e My Question or IssueDuplicate of this issue. Spotify disappears from system tray after windows explorer (explorer.exe) restart. Doesn't matter if the app is in fore...

Regular

Operating System Windows 10 21H1   Client version Spotify for Windows 1.1.72.439.gc253025e   My Question or Issue Duplicate of this issue. Spotify disappears from system tray after ...

xkx

Gig Goer

3625 Views

14 replies

0 likes

  • 3625 Views
  • 14 replies
  • 0 likes

Superuser Contribution Play [Song] tooltip appears when not hovering over song

PlanPremiumCountryUnited StatesDeviceMultiple PCsOperating SystemWindows 10Spotify Version1.1.72.439 If I double-click a song to play it, the song begins to play, but the as long as that track is selected (even without my cursor over the track), a to...

Newbie

Plan Premium Country United States Device Multiple PCs Operating System Windows 10 Spotify Version 1.1.72.439   If I double-click a song to play it, the song begins to play, but the a...

MafeG

Spotify Legend

699 Views

1 replies

2 likes

  • 699 Views
  • 1 replies
  • 2 likes

Superuser Contribution Full screen

Full screen mode is great, and was working fine until this morning. Now, I have two windows with the full screen/exit toggle, and neither do anything. Not sure what happened ?

Music Fan

Full screen mode is great, and was working fine until this morning.  Now, I have two windows with the full screen/exit toggle, and neither do anything.  Not sure what happened ?

bmtrygar

Music Fan

505 Views

2 replies

0 likes

full screen
  • 505 Views
  • 2 replies
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Spotify wont play on my laptop

Spotify has stopped playing on my laptop. The elapsed time shows its moving through the song but remaining time doesnt change. No sound comes out of speakers yet Windows Media Player functions perfectly as do Teams meetings etc. Spotify will work on ...

Newbie

Spotify has stopped playing on my laptop.  The elapsed time shows its moving through the song but remaining time doesnt change.  No sound comes out of speakers yet Windows Media Player func...

259 Views

0 replies

0 likes

  • 259 Views
  • 0 replies
  • 0 likes

Superuser Contribution Desktop local files not showing up on mobile playlists

I add songs from PC local files to a playlist that's downloaded on both platforms but it doesn't show up on mobile, I was told to go to settings > local files and turn on sync to desktop but there is no such option there.

Roadie

I add songs from PC local files to a playlist that's downloaded on both platforms but it doesn't show up on mobile, I was told to go to settings > local files and turn on sync to desktop but there...

Jeremy

Spotify Legend

622 Views

2 replies

1 likes

Issues
  • 622 Views
  • 2 replies
  • 1 likes

Spotify window management some time not work correctly on Windows 11

I had a problem that might long time ago since Windows 10 until now, it not resolved yet. Such as: minimize, maximize, or close. Some time, window management not work correctly, it little bit annoying. I try enabled or disable hardware acceleration, ...

Newbie

I had a problem that might long time ago since Windows 10 until now, it not resolved yet.  Such as: minimize, maximize, or close.  Some time, window management not work correctly, it littl...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Superuser Contribution BROKEN: Cannot sync playlists across devices [Premium]

I have Spotify on several devices, including Windows 10 laptop and iOS iPhone.. both are on the latest updates. Sometime in the last few days, sync across these devices has broken: Playlists I update (add songs, rename, etc.) on one device don't alwa...

Roadie

I have Spotify on several devices, including Windows 10 laptop and iOS iPhone.. both are on the latest updates.   Sometime in the last few days, sync across these devices has broken:   ...

MafeG

Spotify Legend

961 Views

3 replies

2 likes

  • 961 Views
  • 3 replies
  • 2 likes

Superuser Contribution [Desktop][Discover] Album preview & album view should be consistent

Why are my album recommendations on the home screen different from the album screen? That makes no sense. Please make this consistent.

Regular

Why are my album recommendations on the home screen different from the album screen? That makes no sense. Please make this consistent.    

Eni

Moderator

474 Views

1 replies

0 likes

Desktop
  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play Taylor Swift's music

PlanPremiumCountryEcuadorDeviceiPhone 7+ and Hp PavilionOperating System(iOS 17.7.1 and Windows 10 My Question or IssueHi, I can't play any Taylor Swift's songs. They are there but I can't play them. When I touch them nothing happens. I tried creatin...

Casual Listener

Plan Premium Country Ecuador Device iPhone 7+ and Hp Pavilion Operating System (iOS 17.7.1 and Windows 10   My Question or Issue Hi, I can't play any Taylor Swift's songs. They are the...

HopGuy25

Visitor

4971 Views

14 replies

1 likes

Fix
Music
problems
  • 4971 Views
  • 14 replies
  • 1 likes

Superuser Contribution Podcast titles with '/& showing html numeric codes (i.e. &) when embedded

PlanFreeCountryUSA DeviceSurface Pro TabletOperating SystemWindows 10 My Question or IssueI embed my podcast episodes from Spotify on my WordPress blog and I'm noticing that apostrophes and ampersands are showing up as HTML codes in the titles. It's ...

Regular

Plan Free Country USA   Device Surface Pro Tablet Operating System Windows 10   My Question or Issue I embed my podcast episodes from Spotify on my WordPress blog and I'm noticin...

Alex

Spotify Legend

650 Views

2 replies

0 likes

  • 650 Views
  • 2 replies
  • 0 likes