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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2699 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

158316 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

157316 Views

297 replies

22 likes

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  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11643 Views

1 replies

6 likes

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  • 6 likes

Superuser Contribution "Remove" button on discover weekly playlist not working properly

I use the windows app on my desktop on my laptop. The "remove" button specifically in my Discover Weekly playlist barely works. I have to mash the button 3-10 times before it takes the song off the playlist... The ammount of times I have to press it ...

Visitor

I use the windows app on my desktop on my laptop.   The 🚫 "remove" button specifically in my Discover Weekly playlist barely works. I have to mash the button 3-10 times before it takes t...

Jeremy

Spotify Legend

416 Views

1 replies

1 likes

  • 416 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Can't Edit Playlist

PlanFreeCountryUSADeviceDell LaptopOperating SystemWindows 10 My Question or IssueSo I created a new playlist and added a bunch of songs. The thing is, for some reason, this playlist does not let me move around songs (I can't drag and drop anything)....

Regular

Plan Free Country USA Device Dell Laptop Operating System Windows 10   My Question or Issue So I created a new playlist and added a bunch of songs. The thing is, for some reason, this ...

AlejaR

Moderator

19067 Views

12 replies

1 likes

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  • 12 replies
  • 1 likes

Superuser Contribution No me sale lo que escuchan mis amigos en spotify

Desde el 2021 no puedo ver que escuchan mis amigos, solo me salen 2, siendo que antes me salían todos, además no se actualiza lo que escuchan. Probé desinstalándolo e instalándolo varias veces, pero aún así seguía igual. No sé si será un dato de rele...

Casual Listener

Desde el 2021 no puedo ver que escuchan mis amigos, solo me salen 2, siendo que antes me salían todos, además no se actualiza lo que escuchan. Probé desinstalándolo e instalándolo varias veces, pero ...

artisvida

Gig Goer

1140 Views

4 replies

1 likes

  • 1140 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Spotify has no internet connection [error code 4]

PlanPremiumCountryGermanyDevice(Samsung Galaxy S10+, Desktop)Operating System(Windows 10) My Question or IssueMy spotify desktop app is not able to go online despite a working internet connection (error code 4). It does not work on my windows 10 pc d...

Casual Listener

Plan Premium Country Germany Device (Samsung Galaxy S10+, Desktop) Operating System (Windows 10)   My Question or Issue My spotify desktop app is not able to go online despite a workin...

MoonWalker

Visitor

22060 Views

18 replies

0 likes

Connection error
error code 4
Windows 10
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Superuser Contribution how come when my screen times out Spotify stops playing audio

PlanFamily planCountryCanadaDevice(Asus ROG G512LI )Operating System(Windows 11/Windows 10) My Question or Issuethe Subject is self-explanatory I understand windows 11 is newer then windows 10 which means it has more glitch's but both Operating Syste...

Regular

Plan Family plan Country Canada Device (Asus ROG G512LI ) Operating System (Windows 11/Windows 10)   My Question or Issue the Subject is self-explanatory I understand windows 11 i...

Alex

Spotify Legend

1248 Views

7 replies

0 likes

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Superuser Contribution Location

PlanFreeCountryAntigua and BarbudaDeviceHP Pavilion x360Operating SystemWindows 10 My Question or IssueWhen i try to log onto spotify on my computer it tells me " Your country does not match the one set in your profile. To continue use, update your p...

Newbie

Plan Free Country Antigua and Barbuda Device HP Pavilion x360 Operating System Windows 10   My Question or Issue When i try to log onto spotify on my computer it tells me " Your countr...

Alex

Spotify Legend

826 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Superuser Contribution Connect to Device never shows right devices. Only TVs in other rooms.

I have been trying for a long time to use Spotify PC client as my main music source. I have two Google Nest Audios in stereo in my office. Every time I try to stream to them (Connect to device) the devices listed are all TV and NVIDIA Shields elsewhe...

Casual Listener

I have been trying for a long time to use Spotify PC client as my main music source.   I have two Google Nest Audios in stereo in my office.   Every time I try to stream to them (...

Eni

Moderator

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Synchronising an album listening

Hello everyone.I'm new to Spotify, I've been using another streaming platform for years.I have a Spotify Family subscription and I use Spotify on my smartphone (Android) and my PC (Windows 11), obviously with the same account.The two devices are sync...

Regular

Hello everyone. I'm new to Spotify, I've been using another streaming platform for years. I have a Spotify Family subscription and I use Spotify on my smartphone (Android) and my PC (Windows 11), o...

ShortfinMarko

Regular

1018 Views

12 replies

0 likes

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Superuser Contribution Spotify Crashes if email has a plus symbol

PlanFree/PremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueIf you sign in with an account that has a "+" in it, (ex. **bleep**), Spotify will go in an error loop with no end.

Visitor

Plan Free/Premium Country United States Device PC Operating System Windows 10   My Question or Issue If you sign in with an account that has a "+" in it, (ex. **bleep**), Spotify will ...

Eni

Moderator

278 Views

1 replies

0 likes

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Superuser Contribution Most songs will not play on Windows 11 app

PlanPremiumCountryUSDevicePCOperating SystemWindows 11 My Question or IssueSpotify runs on all my android devices and on the PC's web player just fine, but almost all songs in the app don't respond at all. The only thing that indicates they even try ...

Visitor

Plan Premium Country US Device PC Operating System Windows 11   My Question or Issue Spotify runs on all my android devices and on the PC's web player just fine, but almost all songs i...

Novy

Moderator

345 Views

1 replies

0 likes

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  • 0 likes

spotify can't login on windows11

iPlanPremiumCountry DeviceThinkbookOperating SystemWindows 11 My Question or Issuethe setup exe I download from the website is not working. Everytime i try to install, the installation window half disappears suddenly.So I try to download it through m...

Casual Listener

iPlan Premium Country   Device Thinkbook Operating System Windows 11   My Question or Issue the setup exe I download from the website is not working. Everytime i try to install, t...

BA70

Casual Listener

747 Views

2 replies

0 likes

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Solved!!Superuser Contribution [Your Library] Unplayable songs

The people like me that like to have our music organised and don't want to miss one music in our library would like to know what are the unplayable songs, this problem has been keeping me away to subscribe to spotify because of this small but for som...

Regular

The people like me that like to have our music organised and don't  want to miss one music in our library would like to know what are the unplayable songs, this problem has been keeping me away ...

Alex

Spotify Legend

3047 Views

6 replies

2 likes

Your Library
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Solved!!Superuser Contribution Help is this normal !!!!

I can't find where to post this and my issue with web site player not desktop app but there no category for that to post any issues. My Question or Issue Why this happening what are these things with kanji for advertising 広告 they cant be deleted from...

Regular

I can't find where to post this and my issue with web site player not desktop app but there no category for that to post any issues.   My Question or Issue   Why this happening what are...

uxYUYux

Regular

966 Views

5 replies

0 likes

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Superuser Contribution Troubleshooting Several Issues

PlanFree/PremiumUSA DeviceWindows 10 My Question or IssueExperiencing several ongoing issues with the website:1. It is constantly attempting to rescale the screen resolution, blacking out the screen and interrupting all my work.2. It is constantly at...

Newbie

Plan Free/Premium USA   Device Windows 10   My Question or Issue Experiencing several ongoing issues with the website: 1. It is constantly attempting to rescale the screen resoluti...

Eni

Moderator

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
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Superuser Contribution All Local Files have the same album art

All of my local files on the desktop verison of spotify all have the same picture. They all have album art on my computer and in other applications but they all have the same album art in spotify. All of them have the same "album name" which is proba...

Regular

All of my local files on the desktop verison of spotify all have the same picture. They all have album art on my computer and in other applications but they all have the same album art in spotify. Al...

Sandwichb6

Visitor

6792 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Solved!! [Web Player] No Song Cover showing if we go on artist's profile

PlanPremiumCountryIndiaDeviceChrome (Desktop)Operating System My Question or IssueIf we open any artist's profile on spotify web player, the song cover is not showing

Casual Listener

Plan Premium Country India Device Chrome (Desktop) Operating System   My Question or Issue If we open any artist's profile on spotify web player, the song cover is not showing 

Taylith

Community Legend

1093 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Superuser Contribution Windows desktop program auto plays/resumes unexpectedly

Plan: Premium, Country: USA, Device: PC Desktop, Operating System: Windows 10 My Question or IssueI have a pair of headphones I connect to both my PC and my cell phone at the same time. If I have Spotify open on my desktop but NOT playing AND I make ...

Casual Listener

Plan: Premium, Country: USA, Device: PC Desktop, Operating System: Windows 10   My Question or Issue I have a pair of headphones I connect to both my PC and my c...

Eni

Moderator

3298 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution Fix Local Files after Switching Computer?

So I just got a new laptop and now all of the Local Files that I had saved in playlists and Liked Songs are greyed out, and clicking on them to play them gives the message "This content is not available". Is there any way I can get them to play again...

Casual Listener

So I just got a new laptop and now all of the Local Files that I had saved in playlists and Liked Songs are greyed out, and clicking on them to play them gives the message "This content is not availa...

OscarDC

Moderator

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dislike option is missing in Discover Weekly, Daily Mix, Release Radar

Plan: FreeCountry: USDevice: Windows Chrome Browser The dislike option is missing. See image below. Probably similar to this problem that was supposedly fixed, but isn't for me:https://community.spotify.com/t5/Ongoing-Issues/Desktop-Remove-Dislike-so...

Regular

Plan: Free Country: US Device: Windows Chrome Browser   The dislike option is missing. See image below.   Probably similar to this problem that was supposedly fixed, but isn't for...

OscarDC

Moderator

537 Views

3 replies

1 likes

  • 537 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't rewind/forward songs if Low streaming quality is set

PlanFreeOperating SystemWindows 11 My Question or IssueI believe that this is a bug, I can easily reproduce it.If the Low streaming quality is set, then I can't rewind or forward in songs. If I do, it just pauses for a second, then switches to the ne...

Newbie

Plan Free Operating System Windows 11   My Question or Issue I believe that this is a bug, I can easily reproduce it. If the Low streaming quality is set, then I can't rewind or forward i...

Vasil

Moderator

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes