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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2362 Views

0 replies

4 likes

  • 2362 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154604 Views

83 replies

27 likes

  • 154604 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147444 Views

295 replies

22 likes

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  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11459 Views

1 replies

6 likes

  • 11459 Views
  • 1 replies
  • 6 likes

Superuser Contribution Spotify cant play any songs at all

Operating SystemWindows 10Pro 64bit My IssueI have this problem since a few months. If i try to play any songs at all spotify sends me a message that says "Spotify can't play this right now. If you have the file on your computer you can import it.". ...

Casual Listener

Operating System Windows 10Pro 64bit   My Issue I have this problem since a few months. If i try to play any songs at all spotify sends me a message that says "Spotify can't play this right ...

PredatorV8

Newbie

912 Views

7 replies

0 likes

  • 912 Views
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Solved!!Superuser Contribution Spotify Connect doesn't work with Sonos S1

PlanPremium CountryDenmark DevicesSamsung S21, Huawei P20 ProSamsung Galaxy Tab 10Windows 10 Pro DesktopWindows 10 Pro laptops Operating SystemsAndroid 11Windows 10 Pro My Question or IssueFor some reason, I'm completely unable to connect to my Sonos...

Casual Listener

Plan Premium   Country Denmark   Devices Samsung S21, Huawei P20 Pro Samsung Galaxy Tab 10 Windows 10 Pro Desktop Windows 10 Pro laptops   Operating Systems Android 1...

Eni

Moderator

8313 Views

7 replies

0 likes

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Superuser Contribution spotify weekly not updating

PlanPremiumCountryindoneisa Devicelaptop, oppo a1Operating Systemwindows 11 My Question or Issueive tried to update my discovery weekly, UNfollow Discover Weekly if you currently have it set to Follow. Log out of Spotify. Close Spotify. Open Spotify....

Casual Listener

  Plan Premium Country indoneisa   Device laptop, oppo a1 Operating System windows 11   My Question or Issue ive tried to update my discovery weekly,    UNfollow...

Alex

Spotify Legend

756 Views

3 replies

0 likes

  • 756 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lyrics too fast due to crossfade not being accounted for

PlanPremiumCountryUKDeviceWindows 10 DesktopOperating Systemabove My Question or IssueI have noticed this on the desktop app, as the title says, but it's happening on ios as well. As the song changes, the lyrics are going too fast, I believe this is ...

Regular

Plan Premium Country UK Device Windows 10 Desktop Operating System above   My Question or Issue I have noticed this on the desktop app, as the title says, but it's happening on ios as ...

treasuredcalei

Visitor

13797 Views

27 replies

13 likes

  • 13797 Views
  • 27 replies
  • 13 likes

Superuser Contribution My songs sound different

PlanPremiumCountryPHDevice(Oppo android phone, win10 laptop)Operating System(Windows 10) I uploaded our EP through our distributor and the songs vocals sounds muffled on phone but on a pc/computer it is fine. I also checked on other streaming platfor...

Newbie

Plan Premium Country PH Device (Oppo android phone, win10 laptop) Operating System (Windows 10)   I uploaded our EP through our distributor and the songs vocals sounds muffled on phone ...

Eni

Moderator

926 Views

1 replies

0 likes

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Superuser Contribution Selecting range of songs sometimes selects up to start of playlist by accident

PlanPremiumCountryUKDevicePCOperating SystemWindows 7 My Question or IssueSteps:1. Single click a song somewhere in the middle of a playlist to select it.2. Hold shift+click to click another song near the selected song (Can be above or below, doesn't...

Music Fan

Plan Premium Country UK Device PC Operating System Windows 7   My Question or Issue Steps: 1. Single click a song somewhere in the middle of a playlist to select it. 2. Hold shift+cl...

OpusMagnum

Music Fan

962 Views

6 replies

0 likes

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  • 6 replies
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Solved!!Superuser Contribution Songs are not being added to playlists

PlanPremiumCountryUKDevicePCOperating SystemWindows 7 My Question or IssueThis is a new issue for me this past week.When I select songs in one of my playlists, and right click and add them to another of my playlists, a pop up appears at the bottom sa...

Music Fan

Plan Premium Country UK Device PC Operating System Windows 7   My Question or Issue This is a new issue for me this past week. When I select songs in one of my playlists, and right ...

Ver

Spotify Legend

3128 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Discord Listen Together completely out of Sync

PlanPremiumCountryGermanyDeviceComputerOperating SystemWindows 10 My Question or IssueHello. As said in the title the Discord Listen Together feature when someone is trying to listen to my music through discord is completely out of sync. When I chang...

Casual Listener

Plan Premium Country Germany Device Computer Operating System Windows 10   My Question or Issue Hello. As said in the title the Discord Listen Together feature when someone is trying t...

1069 Views

0 replies

1 likes

  • 1069 Views
  • 0 replies
  • 1 likes

Superuser Contribution Black screen still not fixed

PlanPremiumCountryTaiwanDevicePCOperating SystemWindows 10, 64 bitMy Question or IssueBlack screen, I've tried every solution there is that I can find, that includes restarting the app, uninstalling and reinstalling the app, insatalling the microsoft...

Newbie

Plan Premium Country Taiwan Device PC Operating System Windows 10, 64 bit My Question or Issue Black screen, I've tried every solution there is that I can find, that includes restarting the ...

Elena

Moderator

368 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Memory usage, performance problems and UI refreshes, result of memory leak?

PlanPremiumCountryBelgiumDeviceRyzen 5 5600X16GB RAMGTX 1070Hardware Acceleration enabledOperating SystemWindows 10 Build 19042.1348 My Question or IssueEver since switching over to React for the desktop UI, I've noticed that when in normal use (goin...

Newbie

Plan Premium Country Belgium Device Ryzen 5 5600X 16GB RAM GTX 1070 Hardware Acceleration enabled Operating System Windows 10 Build 19042.1348   My Question or Issue Ever since swit...

Alex

Spotify Legend

1104 Views

3 replies

1 likes

memory leak
React
ui refresh
  • 1104 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify can't play this right now

PlanPremium 5+ yearsCountryUSDevicePC with Focusrite 2i4 and Rokit 8 monitorsOperating SystemWin 11, updated as of 12/10/2021gigabit internetall audio components verified as working (cables, monitors, system settings, audio interface) My Question or ...

Casual Listener

Plan Premium 5+ years Country US Device PC with Focusrite 2i4 and Rokit 8 monitors Operating System Win 11, updated as of 12/10/2021 gigabit internet all audio components verified as working...

Mario

Spotify Legend

1602 Views

3 replies

0 likes

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  • 3 replies
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Solved!!Superuser Contribution Not playing a song

My app on windows 10 is not playing any songs. It shows them in the now playing spot for a split second and moves to the next repeatedly. it also throws up a message which i will attach. I have done multiple clean installs and it works in the web bro...

Casual Listener

My app on windows 10 is not playing any songs. It shows them in the now playing spot for a split second and moves to the next repeatedly. it also throws up a message which i will attach. I have done ...

MafeG

Spotify Legend

893 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution Random interruptions from Spotify wrapped artists with a video

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10My Question or IssueHello, I've been listening to my private playlist and out of nowhere I get this video shown where a artist thanks me for listening the past year. All fun and all, but ...

Newbie

Plan Premium Country Netherlands Device PC Operating System Windows 10 My Question or Issue Hello,   I've been listening to my private playlist and out of nowhere I get this video sho...

Mihail

Spotify Legend

1728 Views

5 replies

5 likes

  • 1728 Views
  • 5 replies
  • 5 likes

Solved!!Superuser Contribution Liked playlist limited

PlanPremiumCountryRussiaOperating SystemWindows 10My Question or IssueHello I have 700+ song in "liked songs playlist". But then I start play, only ~40 songs placed in queue and they are cycled. I want to play all my liked songs in random or in order...

Casual Listener

Plan Premium Country Russia Operating System Windows 10 My Question or Issue Hello I have 700+ song in "liked songs playlist". But then I start play, only ~40 songs placed in queue and they ar...

Kiril

Moderator

906 Views

3 replies

0 likes

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Superuser Contribution "Sponsored by" view shows example buttons "test button message 0" "test tagline 0"

PlanPremiumCountryGermanyDeviceLaptop (Spotify for Windows 1.1.73.517.gbef50fdb)Operating SystemWindows 10 Pro (Version 1909) My Question or IssueHey,I navigated to the "Sponsored by" view and found out that this view does not seem to be ready to sho...

Casual Listener

Plan Premium Country Germany Device Laptop (Spotify for Windows 1.1.73.517.gbef50fdb) Operating System Windows 10 Pro (Version 1909)   My Question or Issue Hey, I navigated to the "Sp...

Ver

Spotify Legend

2002 Views

12 replies

2 likes

  • 2002 Views
  • 12 replies
  • 2 likes

I don't want to see appalling politics and propaganda at my Spotify Home Screen

PlanPremiumCountryUSAOperating SystemWindows 10, Android AutoMy Question or IssueHello,I pay for Premium Spotify service because it is music service. Not political and not educational! I pay for Premium also not to see and not to listen ADs.Why do I ...

Gig Goer

  Plan Premium Country USA Operating System Windows 10, Android Auto My Question or Issue Hello, I pay for Premium Spotify service because it is music service. Not political and not edu...

1151 Views

0 replies

1 likes

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Solved!!Superuser Contribution Home Alone, issues in desktop Windows 10

I have been using the paid version for many years and for a couple of years I have been having several problems with the beloved application, I have made many possible solutions within my reach and sometimes I have preferred to give up, but now I am ...

Casual Listener

I have been using the paid version for many years and for a couple of years I have been having several problems with the beloved application, I have made many possible solutions within my reach and s...

TonnyCks

Casual Listener

807 Views

4 replies

0 likes

Desktop (Windows)
Home
Home Alone
iusses
multimedia
Windows
Windows 10
  • 807 Views
  • 4 replies
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Solved!! Audio quality issues when streaming in web player or windows app when opening web pages

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueStreamed audio quality will become distorted/garbled whenever I am opening a new web page in Google Chrome or (blech) Edge.The issue persists when using the web player vs the...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Streamed audio quality will become distorted/garbled whenever I am opening a new web page in Googl...

Arlo_0

Casual Listener

2212 Views

2 replies

0 likes

audio quality
PC
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Superuser Contribution Removing unwanted categories from desktop app

PlanPremium CountryFrance DeviceAll apps My Question or IssueHelloActually my Spotify desktop app is polluted by some categories I don't want to see, I will never listen to.It seems there is no way to remove them.Worst I have to scroll to see the pla...

Casual Listener

Plan Premium   Country France   Device All apps   My Question or Issue Hello Actually my Spotify desktop app is polluted by some categories I don't want to see, I will never...

ftyteca

Casual Listener

1233 Views

2 replies

3 likes

  • 1233 Views
  • 2 replies
  • 3 likes

Superuser Contribution "Please turn off offline mode and try again" error message

Plan Free/Premium Country England Device Sony Xperia 1 II and PC Operating System Android, Windows 10 My Question or Issue I have hit a problem where Spotify says I must turn off offline mode before playing a song. However I can't find where to turn ...

Casual Listener

Plan Free/Premium Country England Device Sony Xperia 1 II and PC Operating System Android, Windows 10   My Question or Issue I have hit a problem where Spotify says I must tu...

benjamice

Newbie

57868 Views

21 replies

1 likes

Help
offline mode
problem
  • 57868 Views
  • 21 replies
  • 1 likes