Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
pastasås
Casual Listener
21956 Views
66 replies
23 likes

21956 Views
66 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
15 hours ago
tunaman_jim
Gig Goer
57423 Views
249 replies
21 likes

57423 Views
249 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3631 Views
1 replies
6 likes

3631 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143342 Views
0 replies
26 likes
Mac
Windows

143342 Views
0 replies
26 likes

Superuser Contribution Spotify PC stops when selecting song from "Liked songs" playlist on Android

Hello guys, I tried my best to find a similiar problem to mine, but couldn't find anything remotely related. Quite a strange problem: Whenever I play music via Spotify on PC, if I try to change the song through my phone by selecting manually from my ...

S1lentA
Casual Listener
Hello guys, I tried my best to find a similiar problem to mine, but couldn't find anything remotely related. Quite a strange problem: Whenever I play music via Spotify on PC, if I t...
2021-11-10 4:03:48 PM
2021-11-23 3:25:22 PM
Alex
Spotify Legend
322 Views
3 replies
0 likes
manual select
no playback
Spotify Android
Spotify Windows

322 Views
3 replies
0 likes

Solved!! Unable to use desktop app on Windows 11 Pro 64-bit - only shows black screen

PlanPremium CountryDeviceOperating SystemWindows 11 Pro 64-bitMy Question or IssueI am unable to use the Spotify desktop app after I login.When I first install the app the login screen does open, but after logging in the screen goes black.This can be...

user-removed
Visitor
Plan Premium Country Device Operating System Windows 11 Pro 64-bit My Question or Issue I am unable to use the Spotify desktop app after I login. When I first install th...
2021-11-22 11:52:24 PM
2021-11-23 2:12:20 PM
user-removed
Not applicable
943 Views
1 replies
0 likes
black-screen
windows 11

943 Views
1 replies
0 likes

Superuser Contribution Error Code accesspoint 39

PlanPremiumCountryVietnam DevicePCOperating SystemWindows 10 My Question or IssueI have just set up my new desktop PC, however, Spotify keeps having the error code accesspoint:39. If I try to log out and log back in again, it sends the error, prevent...

Meowjoker
Newbie
Plan Premium Country Vietnam Device PC Operating System Windows 10 My Question or Issue I have just set up my new desktop PC, however, Spotify keeps having the error code acc...
2021-11-22 3:14:12 AM
2021-11-23 10:18:23 AM
Alex
Spotify Legend
1019 Views
1 replies
0 likes

1019 Views
1 replies
0 likes

Superuser Contribution can't shut the music and can't delete the program

My Question or IssueRight now, i can't use the sound on my computer because Spotify is lagging... In the past, I downloaded and deleted the spotify program on my computer several times because after a while using the program, it would stop working, i...

dadaphou
Newbie
My Question or Issue Right now, i can't use the sound on my computer because Spotify is lagging... In the past, I downloaded and deleted the spotify program on my computer several times bec...
2021-11-21 11:34:44 PM
2021-11-22 12:55:57 AM
MafeG
Spotify Legend
675 Views
1 replies
0 likes
Bug Windows
Lagging
Music Doesn't Stop
program
Spotify app for desktop
Spotify Doesn't Work
Windows 10

675 Views
1 replies
0 likes

Solved!!Superuser Contribution Lyrics misalignment

PlanPremiumCountryCanadaDevice2015 Lenovo Y50-70 (resolution 1920x1080@125% scaling)Operating SystemWindows 10 My Question or IssueWhen I'm using the lyrics feature... the lyrics shifts on and off center based on lyrics length, is it possible to set ...

sam9116
Casual Listener
Plan Premium Country Canada Device 2015 Lenovo Y50-70 (resolution 1920x1080@125% scaling) Operating System Windows 10 My Question or Issue When I'm using the lyrics feature... t...
2021-11-21 9:47:27 PM
2021-11-22 11:00:16 PM
MafeG
Spotify Legend
681 Views
1 replies
0 likes

681 Views
1 replies
0 likes

Solved!!Superuser Contribution [Desktop][Playlists] Playlist “Add to playlist” option for other playlists

this is something I’ve wished for for years and maybe it’s a sign that I have too many playlists lol. but I would love a feature where you can click the ellipse (…) on a playlist and have the option to “add to playlist”, just like how you can with an...

muncyanna
Casual Listener
this is something I’ve wished for for years and maybe it’s a sign that I have too many playlists lol. but I would love a feature where you can click the ellipse (…) on a playlist and have the option ...
2021-11-20 5:52:41 AM
2021-11-22 3:21:50 PM
Eni
Moderator
308 Views
1 replies
1 likes
Desktop
Playlists

308 Views
1 replies
1 likes

Superuser Contribution Spotify Webplayer generates playlist in queue

PlanFreeCountryGermanyDeviceOffice PCOperating SystemWindows 10 My Question or IssuePretty much the title. I'm using the web player to play music, but even when i play single songs, Spotify generates an entire playlist in the queue. If i try to remov...

HolyPastrami
Newbie
Plan Free Country Germany Device Office PC Operating System Windows 10 My Question or Issue Pretty much the title. I'm using the web player to play music, but even when i play single...
2021-11-10 7:22:46 AM
2021-11-22 3:14:45 PM
JalapenoMunich
Roadie
1364 Views
13 replies
6 likes

1364 Views
13 replies
6 likes

Sound reduced because by google chrome

PlanPremiumCountryBelgiumDeviceDesktopOperating SystemWindows 10 My Question or IssueHello, I have this annoying issue that my spotify sound is reduced by sounds of my browser. For example when I get a message on facebook, the little sound will reduc...

chillic_
Casual Listener
Plan Premium Country Belgium Device Desktop Operating System Windows 10 My Question or Issue Hello, I have this annoying issue that my spotify sound is reduced by sounds of ...
2019-03-20 4:53:07 PM
2021-11-22 2:49:07 PM
chillic_
Casual Listener
3776 Views
4 replies
1 likes

3776 Views
4 replies
1 likes

Superuser Contribution My devices are not synced when following a new playlist or adding new song

PlanPremiumCountryDenmark DeviceMacbook pro Operating SystemMacOs MontereyMy Question or Issue Hey, I just followed a new playlist on my phone and I can see that it doesn't appear on my PC. This is something that happed more than once.

spreceriany
Regular
Plan Premium Country Denmark Device Macbook pro Operating System MacOs Monterey My Question or Issue Hey, I just followed a new playlist on my phone and I can see tha...
2021-11-13 8:42:01 PM
2021-11-22 12:29:55 PM
Alex
Spotify Legend
225 Views
3 replies
0 likes

225 Views
3 replies
0 likes

Superuser Contribution Can't play or download episodes of podcast "Fest & Flauschig" in Spotify Android app

Hey, since about 2 weeks I'm not able to play any episode of the podcast "Fest & Flauschig" on my Android Spotify app. If I try to download an episode, it just gets stuck at 0% without any progress, doesn't matter how long I wait. I have no problems ...

Djang0
Regular
Hey, since about 2 weeks I'm not able to play any episode of the podcast "Fest & Flauschig" on my Android Spotify app. If I try to download an episode, it just gets stuck at 0% without any progre...
2021-11-10 6:30:52 PM
2021-11-21 12:26:08 AM
Eni
Moderator
877 Views
13 replies
1 likes

877 Views
13 replies
1 likes

Quick question, what does this symbol mean?

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueI'd like to know what does this symbol mean, is it that the person shared it with me? Because I can also edit the playlist, by removing songs or adding

Diego57709
Newbie
Plan Premium Country Spain Device PC Operating System Windows 10 My Question or Issue I'd like to know what does this symbol mean, is it that the person shared it with me? Because I ...
2021-11-21 11:28:05 PM
2021-11-21 11:48:37 PM
AdamDam
Spotify Star
2567 Views
1 replies
0 likes

2567 Views
1 replies
0 likes

Superuser Contribution Error code: Desktop_login_accounts5

PlanPremiumCountryEstoniaDevicePCOperating SystemWindows 10 My Question or IssueI have problem for login in on my PC app. It works as a web player and on my Mac and iPhone. I tried every possible solution found on the internet, restarted, reinstalled...

TTSal
Newbie
Plan Premium Country Estonia Device PC Operating System Windows 10 My Question or Issue I have problem for login in on my PC app. It works as a web player and on my Mac and i...
2021-11-20 5:35:27 PM
2021-11-21 7:09:22 PM
Eni
Moderator
307 Views
1 replies
0 likes

307 Views
1 replies
0 likes

Solved!!Superuser Contribution New design doesn't size properly

DeviceASUS Transformer T101Operating SystemWindows 10 My Question or IssueMy laptop has a pretty small screen (10.1 inch , 1280x800 resolution) and the new update made it so that it cannot even fullscreen properly (see picture, lower half). There is ...

kaplis
Casual Listener
Device ASUS Transformer T101 Operating System Windows 10 My Question or Issue My laptop has a pretty small screen (10.1 inch , 1280x800 resolution) and the new update made it so that it ...
2021-05-17 8:15:05 PM
2021-11-21 5:57:05 PM
CarlosE
Moderator
503 Views
5 replies
0 likes

503 Views
5 replies
0 likes

Daily Mix is completely ruined

Hey! I wonder if anyone experienced the same problem and maybe has a solution for it (browsing the forums nobody posted about it recently); I had 6 great Daily Mixes from 6 different genres, containing the right amount of both new and already known m...

mtibi3
Visitor
Hey! I wonder if anyone experienced the same problem and maybe has a solution for it (browsing the forums nobody posted about it recently); I had 6 great Daily Mixes from 6 ...
2019-12-09 4:29:31 PM
2021-11-21 10:07:12 AM
dark_banana
Newbie
1444 Views
5 replies
6 likes

1444 Views
5 replies
6 likes

Superuser Contribution Desktop visual bug

PlanPremiumCountryPolandDevicePCOperating SystemW10 Hello,It's already been like several months since I've encountered this visual bug(or however you'd like to call it) but now I'm getting more more annoyed because of that. Basically the top right ic...

Goldien
Newbie
Plan Premium Country Poland Device PC Operating System W10 Hello, It's already been like several months since I've encountered this visual bug(or however you'd like to call it) but n...
2021-11-19 10:20:53 PM
2021-11-20 12:49:00 AM
CarlosE
Moderator
225 Views
1 replies
0 likes

225 Views
1 replies
0 likes

Superuser Contribution Remove from recently played

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince the recent update, it seems the option to remove items from the 'recently played' list ...

powerwolve
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Since t...
2021-04-14 8:20:39 PM
2021-11-20 9:59:38 PM
gklucas
Casual Listener
4486 Views
8 replies
9 likes

4486 Views
8 replies
9 likes

[Desktop] Reinstate Artists Bio

Gone, ceased to be, expired and gone to see his maker like a dead parrot!!Seriously?If this IDEA SUBMISSION sounds like a rant is because, well, it is.I cannot start to think who and why would even consider doing that.Updates are often annoying, you ...

GianlucaBianchi
Casual Listener
Gone, ceased to be, expired and gone to see his maker like a dead parrot!! Seriously? If this IDEA SUBMISSION sounds like a rant is because, well, it is. I cannot start to think who and why would ...
2021-04-04 4:46:30 PM
2021-11-20 7:12:26 AM
rockstarcadavers
Newbie
2272 Views
10 replies
31 likes
Desktop

2272 Views
10 replies
31 likes

Solved!!Superuser Contribution Downloaded songs to pc are scrambled

Hello;I have a premium plan in the US. I'm using Windows 10.Problem: I downloaded 60 songs to my desktop. What was downloaded were meaningless numbers and letters. How can I download MP4 files to listen to them off line? Below is an example.

dutchjim
Casual Listener
Hello; I have a premium plan in the US. I'm using Windows 10. Problem: I downloaded 60 songs to my desktop. What was downloaded were meaningless numbers and letters. How can I download MP4 files to...
2021-11-10 12:21:48 AM
2021-11-19 10:22:33 PM
CarlosE
Moderator
430 Views
3 replies
0 likes

430 Views
3 replies
0 likes

Superuser Contribution [Desktop][Developer] Improve the ads from your sponsors

I understand the need for Advertisements, and I have no problem with them, except when they don't work and interrupt the listening experience on Spotify. You are currently running ads for one of you sponsors, Big Lots. Each time the ad comes on, the ...

Karl_Klassic
Visitor
I understand the need for Advertisements, and I have no problem with them, except when they don't work and interrupt the listening experience on Spotify. You are currently running ads for one of you ...
2021-11-18 5:43:16 AM
2021-11-19 5:14:47 PM
CarlosE
Moderator
259 Views
1 replies
0 likes
Desktop
Developer

259 Views
1 replies
0 likes

Solved!! Super high CPU usage

PlanPremiumCountryUKDeviceCompaq LaptopOperating SystemWindows 8.1 My Question or IssueHello. For some reason since i last updated my spotify, the cpu usage has been way too high. Even when the app is minimised to my taskbar. Im not sure why this has...

alfie420
Casual Listener
Plan Premium Country UK Device Compaq Laptop Operating System Windows 8.1 My Question or Issue Hello. For some reason since i last updated my spotify, the cpu usage has been way too ...
2021-11-18 7:43:38 PM
2021-11-19 3:02:49 PM
Daniel231294
Casual Listener
3342 Views
7 replies
6 likes

3342 Views
7 replies
6 likes

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Desktop (Windows)

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