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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139278 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139278 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54974 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54974 Views
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Superuser Contribution Search function gone haywire

PlanPremiumCountryUKDevicePC and AndroidOperating System My Question or IssueFor the last 18 hours or so the search engine has become markedly less useful. It throws up all kinds of content I didn't ask for and that doesn't fit with my search terms.E...

  • Casual Listener
  • Plan Premium Country UK Device PC and Android Operating System     My Question or Issue For the last 18 hours or so the search engine has become markedly less useful. It throws up...
  • Alex
  • Moderator
  • 278 Views
  • 2 replies
  • 0 likes
  • 278 Views
  • 2 replies
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Superuser Contribution New design

Hi,The new Spotify design popped up yesterday with no warning whatsoever. 'Suppose it has to OK. That said, navigating is now very shaky and slow, and quite frustrating to be honest. Really hope it is being addressed and fixed.

  • Regular
  • Hi, The new Spotify design popped up yesterday with no warning whatsoever. 'Suppose it has to OK. That said, navigating is now very shaky and slow, and quite frustrating to be honest. Really hope it...
  • Alex
  • Moderator
  • 238 Views
  • 1 replies
  • 1 likes
  • 238 Views
  • 1 replies
  • 1 likes

Search Bar is no longer visible at top

PlanPremiumCountry DevicePC 2560x1440Operating SystemWindows 10 My Question or Issue I can no longer see the search bar at the top of the screen. Instead, I have to click search to display it. Surely this isn't intentional? That would seriously degra...

  • Casual Listener
  • Plan Premium Country   Device PC 2560x1440 Operating System Windows 10   My Question or Issue   I can no longer see the search bar at the top of the screen. Instead, I have ...
  • Hurricaneport
  • Visitor
  • 190 Views
  • 2 replies
  • 4 likes
  • 190 Views
  • 2 replies
  • 4 likes

Solved!!Superuser Contribution Windows Uygulamasında Eski Arayüze Geçmek İstiyorum

Merhabalar,Arkadaşlarım Windows'ta eski arayüzü kullanırken benim hesabım ise yeni arayüze geçti. Ayrıca şunu farkettim; arkadaşımın hesabına kendi bilgisayarımdan girince eski arayüzle karşılaşıyorum fakat kendi hesabımda yeni arayüzü görmekteyim. L...

  • Newbie
  • Merhabalar, Arkadaşlarım Windows'ta eski arayüzü kullanırken benim hesabım ise yeni arayüze geçti. Ayrıca şunu farkettim; arkadaşımın hesabına kendi bilgisayarımdan girince eski arayüzle karşılaşıyo...
  • Mihail
  • Spotify Legend
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Names are Hashses?

PlanPremiumCountryUSADeviceSurface Book 2Operating SystemWindows 10 My Question or IssueIf you look in the above picture, some of my friends (who have real names) are being displayed as what appears to be their unique identifiers on the backend.

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  • Visitor
  • Plan Premium Country USA Device Surface Book 2 Operating System Windows 10     My Question or Issue If you look in the above picture, some of my friends (who have real names)...
  • Eni
  • Moderator
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist order changing at random

PlanPremiumCountryUK DeviceDesktop PCOperating SystemWindows 10 My Question or IssueMy personal playlists are changing at random when I alter them. If I move songs I have recently added to playlists, or I delete a song (or songs), some songs will mov...

  • Casual Listener
  •   Plan Premium Country UK   Device Desktop PC Operating System Windows 10   My Question or Issue My personal playlists are changing at random when I alter them.   If...
  • CarlosE
  • Moderator
  • 547 Views
  • 2 replies
  • 1 likes
  • 547 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Searching for a song within a playlist locks queue to search results

PlanPremiumCountryRomaniaDeviceDesktopOperating SystemWindows 10 ProMy Question or IssueAfter the new interface update, I noticed that when I search for a song within a playlist and play it, subsequent songs are only played from within those search r...

  • Visitor
  • Plan Premium Country Romania Device Desktop Operating System Windows 10 Pro My Question or Issue After the new interface update, I noticed that when I search for a song within a playlist a...
  • CarlosE
  • Moderator
  • 359 Views
  • 1 replies
  • 1 likes
  • Desktop (Windows)
    Search Playlist
  • 359 Views
  • 1 replies
  • 1 likes

where is the local files?

My desktop Spotify has just got an update. And I'm having trouble locating my local files in the new look.

  • Regular
  • My desktop Spotify has just got an update. And I'm having trouble locating my local files in the new look.
  • h13nl3
  • Regular
  • 299 Views
  • 3 replies
  • 0 likes
  • 299 Views
  • 3 replies
  • 0 likes

Spotify keeps pausing and says "Can't play current song"

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 64 Bit My Question or IssueI recently re-installed Windows 10, and ever since then, Spotify will randomly pause, and sometimes resume when playing music back. All of my devices have t...

  • Regular
  • Plan Premium Country United Kingdom Device PC Operating System Windows 10 64 Bit   My Question or Issue I recently re-installed Windows 10, and ever since then, Spotify will randomly p...
  • Sebasty
  • Spotify Star
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Blank screen on Windows App

Hi I'm getting a blank screen when I try to launch Spotify on Windows. I've tried installing it from the website and from the Microsoft Store. I've tried turning Hardware Acceleration off and back on. I also tried launching from Run using the followi...

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  • Casual Listener
  • Hi I'm getting a blank screen when I try to launch Spotify on Windows. I've tried installing it from the website and from the Microsoft Store. I've tried turning Hardware Acceleration off and back on...
  • 120 Views
  • 0 replies
  • 0 likes
  • 120 Views
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Superuser Contribution Troubleshooting Windows App

PlanPremiumCountryGermanyDeviceiPhone 12 , PCOperating SystemiOS 14.4.2 and Win 10 Pro My Question or IssueI've had these problems for several months, but ignored them becauseI normally only listen to music on my mobile phone, I've also triedseveral ...

  • Visitor
  • Plan Premium Country Germany Device iPhone 12 , PC Operating System iOS 14.4.2 and Win 10 Pro   My Question or Issue I've had these problems for several months, but ignored them becaus...
  • Mihail
  • Spotify Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify desktop doesn't indicate current song in list while clicking playlist from account library

PlanPremiumCountryTurkeyDeviceMonster Tulpar T7Operating SystemWindows 10 My Question or IssueHello, Spotify communityIt is a very small issue but while discovering new playlists, such as double click new playlist which is saved my account, the playe...

  • Newbie
  • Plan Premium Country Turkey Device Monster Tulpar T7 Operating System Windows 10   My Question or Issue Hello, Spotify community It is a very small issue but while discovering new pla...
  • CarlosE
  • Moderator
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify fails to respond to media buttons while out of focus after moderate runtime.

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSpotify seems to be having this bug for me where if I press a media button on my keyboard while Spotify is not in focus, it doesn't respond and then something else goes awry ...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Spotify seems to be having this bug for me where if I press a media button on my keyboard while Sp...
  • CarlosE
  • Moderator
  • 1307 Views
  • 7 replies
  • 2 likes
  • 1307 Views
  • 7 replies
  • 2 likes

Superuser Contribution Spotify Connect does not work on Desktop

The desktop version will not connect to any other device; either of my two Samsung phones, Stream Deck, anything. I'd uninstalled & reinstalled everything, I'd restarted everything. Nothing is working. Please help. PlanPremiumCountryUSADeviceSamsung ...

  • Visitor
  • The desktop version will not connect to any other device; either of my two Samsung phones, Stream Deck, anything. I'd uninstalled & reinstalled everything, I'd restarted everything. Nothing is wo...
  • Novy
  • Moderator
  • 781 Views
  • 1 replies
  • 0 likes
  • 781 Views
  • 1 replies
  • 0 likes

‘Discovered On’ Tab Revomed

PlanPremiumCountryUnited States of America DeviceHPOperating SystemWindows 10 My Question or IssueWith the newest update I noticed the ‘Discover On’ tab within an artists profile has been removed. Is there a way to still view this

  • Newbie
  • Plan Premium Country United States of America  Device HP Operating System Windows 10   My Question or Issue With the newest update I noticed the ‘Discover On’ tab within an artist...
  • parleek
  • Newbie
  • 222 Views
  • 2 replies
  • 3 likes
  • 222 Views
  • 2 replies
  • 3 likes

Superuser Contribution App takes a long time to start or even does not start at all.

PlanPremium Duo Operating SystemWin 10 Most of the time when I launch the app, I see something like this: and I have to wait (today like 10 minutes) before the app starts. If I close it and then try to re-open I get this message: Then I have to manua...

spotify2 spotify1
  • Casual Listener
  • Plan Premium Duo   Operating System Win 10   Most of the time when I launch the app, I see something like this:   and I have to wait (today like 10 minutes) before the app ...
  • Alex
  • Moderator
  • 195 Views
  • 3 replies
  • 0 likes
  • 195 Views
  • 3 replies
  • 0 likes

Where are my Local Files?

PlanFree/PremiumCountryUSADevice(Desktop)Operating System(Windows 10)My Question or IssueI cannot find my Local Files. I have Local Files turned on, and a source selected. The Local Files tab does not show up on the side bar. Is there a new location ...

  • Casual Listener
  • Plan Free/Premium Country USA Device (Desktop) Operating System (Windows 10) My Question or Issue I cannot find my Local Files. I have Local Files turned on, and a source selected. The Local...
  • AeroZ
  • Composer
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fullscreen no longer supported?

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueThe full-screen icon is no longer visible. This is prevalent on both downloaded exe and Windows Store application. Restarting, reinstalling and repairing registry has not resolved this...

  • Newbie
  • Plan Premium Device PC Operating System Windows 10   My Question or Issue The full-screen icon is no longer visible.  This is prevalent on both downloaded exe and Windows Store appl...
  • Jeremy
  • Spotify
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Windows App not possible to read any songs

PlanPremiumCountryFranceDeviceLaptop/Desktop computer/Realme X50 ProOperating SystemWindows 7 Pro 64 bits / Windows 10 Pro 64 bits / Android 11 My Question or IssueThe windows app is a pure nightmare, i regurlarly have troubles when using it.At the m...

  • Visitor
  • Plan Premium Country France Device Laptop/Desktop computer/Realme X50 Pro Operating System Windows 7 Pro 64 bits / Windows 10 Pro 64 bits / Android 11   My Question or Issue The window...
  • user-removed
  • Not applicable
  • 528 Views
  • 1 replies
  • 0 likes
  • 528 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Monstrously annoying problem with Spotify

My Question or IssueFor many, many months (if not years) I have had a problem that mainly concerns the performance of the desktop application. It takes ages to get started. Literally, while it is running, I can easily make myself breakfast and coffee...

  • Casual Listener
  •   My Question or Issue For many, many months (if not years) I have had a problem that mainly concerns the performance of the desktop application.   It takes ages to get started. Literal...
  • CarlosE
  • Moderator
  • 536 Views
  • 4 replies
  • 2 likes
  • 536 Views
  • 4 replies
  • 2 likes