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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136268 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 136268 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 52657 Views
  • 0 replies
  • 33 likes
  • Windows
  • 52657 Views
  • 0 replies
  • 33 likes

Solved!!Superuser Contribution Spotify does not mute

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify windows 10 desktop app does not get muted when I play a youtube video on chrome. How can I activate this feature? Attached are some Sound Settings I use. Tha...

  • Casual Listener
  • Plan Premium Country Germany Device Desktop Operating System Windows 10   My Question or Issue Spotify windows 10 desktop app does not get muted when I play a youtube video on chrome. ...
  • sakospot
  • Casual Listener
  • 366 Views
  • 2 replies
  • 0 likes
  • 366 Views
  • 2 replies
  • 0 likes

Superuser Contribution Multimedia keys unresponsive in Windows 10

This is more of a bug report I guess, but on Windows 10 (1.1.48.625.g1c87c7f7) until I cycle the "show desktop overlay when using media keys" setting the global keyboard hook (or however they're being handled) isn't working... even with the applicati...

  • Visitor
  • This is more of a bug report I guess, but on Windows 10 (1.1.48.625.g1c87c7f7) until I cycle the "show desktop overlay when using media keys" setting the global keyboard hook (or however they're bein...
  • Ivan
  • Spotify Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 172 Views
  • 1 replies
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Superuser Contribution Can't change downloads folder in Spotify new UI

PlanPremiumOperating SystemWindows 10 My Question or IssueThe previous version let me change the path to my HDD, now that I can't find the setting in the new UI, by default it goes the SSD, which would greatly decrease the life expectancy since I am ...

  • Newbie
  • Plan Premium Operating System Windows 10   My Question or Issue The previous version let me change the path to my HDD, now that I can't find the setting in the new UI, by default it goes...
  • CarlosE
  • Moderator
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop app vs Web player with Alexa

PlanPremiumCountryIrelandDeviceVariousOperating SystemVarious My Question or IssueHave 2 Android Echo Dot with linked Spotify premium accounts connected. When I want to change the playback device in the desktop app one of the dots seems unavailable. ...

  • Gig Goer
  • Plan Premium Country Ireland Device Various Operating System Various   My Question or Issue Have 2 Android Echo Dot with linked Spotify premium accounts connected. When I want to chang...
  • waces
  • Gig Goer
  • 219 Views
  • 6 replies
  • 0 likes
  • 219 Views
  • 6 replies
  • 0 likes

Superuser Contribution Another Joe Rogan question

PlanPremiumCountryAustraliaDeviceDesktopOperating SystemWindows My Question or IssueHi just signed up for Premium Duo so I could continue listening to JRE. I use an Ipod Classic to listen to my music and podcasts. I have never owned a smart phone nor...

  • Casual Listener
  • Plan Premium Country Australia Device Desktop Operating System Windows   My Question or Issue Hi just signed up for Premium Duo so I could continue listening to JRE. I use an Ipod Clas...
  • Jeremy
  • Spotify
  • 365 Views
  • 4 replies
  • 1 likes
  • 365 Views
  • 4 replies
  • 1 likes

Superuser Contribution After desktop update, can't sort podcast episodes

Recently my desktop spotify got a fresh new look! I love it, accept I cannot for the life of me find where to sort the podcasts from old eps to new eps (rather than having new ones at the top of the feed because I have some backlog listening I'm doin...

  • Newbie
  • Recently my desktop spotify got a fresh new look! I love it, accept I cannot for the life of me find where to sort the podcasts from old eps to new eps (rather than having new ones at the top of the ...
  • CarlosE
  • Moderator
  • 1951 Views
  • 5 replies
  • 4 likes
  • podcast
    Update
  • 1951 Views
  • 5 replies
  • 4 likes

Song length is different in control bar than in playlist

Operating SystemWindows 10 For example this song: https://open.spotify.com/track/3YwOh5FSxwhRnvO1yGduEi?si=K5P3ueiISRKYJ_Tt71cX_Q is 2:26 long when viewed from a playlist and when you actually play it, it shows up as 2:25. Maybe the playlist view and...

  • Music Fan
  • Operating System Windows 10   For example this song: https://open.spotify.com/track/3YwOh5FSxwhRnvO1yGduEi?si=K5P3ueiISRKYJ_Tt71cX_Q   is 2:26 long when viewed from a playlist and...
  • u_a7elx-ydlbq
  • Casual Listener
  • 437 Views
  • 3 replies
  • 1 likes
  • 437 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Pauses Music on Play

PlanPremiumCountryUSDeviceDesktop PCOperating SystemWindows 10 My Question or IssueAnytime I click on the play button the song doesn't start and Spotify attempts to play the next song in the playlist, then fails and pauses at 0:00 with an error messa...

  • Visitor
  • Plan Premium Country US Device Desktop PC Operating System Windows 10   My Question or Issue Anytime I click on the play button the song doesn't start and Spotify attempts to play the ...
  • Eni
  • Moderator
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Sliding forward is impossible

PlanFreeCountry DeviceDesktopOperating System(Windows 10) My Question or IssueSlide forward button (">") slides back and slide back button ("<") slides back in any Artist's Image Gallery

  • Casual Listener
  • Plan Free Country   Device Desktop Operating System (Windows 10)   My Question or Issue Slide forward button (">") slides back and slide back button ("<") slides back in any...
  • Mihail
  • Spotify Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with local files.. again... and again

PlanPremium (but not for long at this rate)CountryFranceDeviceDesktop PCOperating SystemWindows 10 (version 20H2) My Question or IssueI've a problem with local files (again). So a few weeks ago local files couldn't be detected, now I update the app t...

spotify.png
  • Gig Goer
  • Plan Premium (but not for long at this rate) Country France Device Desktop PC Operating System Windows 10 (version 20H2)   My Question or Issue I've a problem with local files (again)....
  • Mihail
  • Spotify Legend
  • 542 Views
  • 3 replies
  • 2 likes
  • 542 Views
  • 3 replies
  • 2 likes

Superuser Contribution artist biography bug

PlanPremiumCountryNorway DeviceWorkstationOperating SystemWindows 10My Question or IssueWhen you are in the bio too the artist and clik on the pictures to open the gallery, the navigating arrow witch is suppose to send you to the next picture is link...

  • Visitor
  • Plan Premium Country Norway   Device Workstation Operating System Windows 10 My Question or Issue When you are in the bio too the artist and clik on the pictures to open the gallery, t...
  • Ivan
  • Spotify Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • Possible Bug
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Keeps playing the last playlist instead of the selected album

PlanFreeCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueOnce I start playing any playlist "P", that's all I can play. If I go to an album "A" and click Play, "P" continues. If I click on the first (or any) song in "A" and click Pla...

  • Music Fan
  • Plan Free Country Spain Device PC Operating System Windows 10   My Question or Issue Once I start playing any playlist "P", that's all I can play. If I go to an album "A" and click Pla...
  • Jeremy
  • Spotify
  • 671 Views
  • 6 replies
  • 0 likes
  • 671 Views
  • 6 replies
  • 0 likes

Superuser Contribution Very slow to load

PlanPremiumCountrySpain DevicePC CPU I3 3.30GHz- 8 gbOperating SystemWindows 10 64 bits My Question or IssueHi, Spotify takes a long time to load (about 20mn) when I start windows, the other programs respond correctly. I have uninstalled spotify and ...

  • Casual Listener
  • Plan Premium Country Spain   Device PC CPU I3  3.30GHz- 8 gb Operating System Windows 10 64 bits   My Question or Issue Hi, Spotify takes a long time to load (about 20mn) wh...
  • Ivan
  • Spotify Legend
  • 215 Views
  • 3 replies
  • 0 likes
  • 215 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problems with Cyrillic

PlanFree Operating SystemWindows 10 My Question or IssueIn Favorite songs I have some songs which have names in Cyrillic (Russian, Ukrainian). For example, the song is called Облака. If I type in Filter exactly Облака, I can find it, but when I type ...

  • Newbie
  • Plan Free   Operating System Windows 10   My Question or Issue In Favorite songs I have some songs which have names in Cyrillic (Russian, Ukrainian). For example, the song is called ...
  • gedonis
  • Music Fan
  • 503 Views
  • 7 replies
  • 1 likes
  • 503 Views
  • 7 replies
  • 1 likes

Superuser Contribution How can I save playlists like My Top Songs 2020 to a file? Windows 10 laptop user.

How can I save playlists like My Top Songs 2020 etc to a readable file?I tried "request personal data" and read all the json files but these lists weren't there.I tried to select playlist of entries on it, control/A, copy/paste to word processor but ...

  • Visitor
  • How can I save playlists like My Top Songs 2020 etc to a readable file? I tried "request personal data" and read all the json files but these lists weren't there. I tried to select playlist of...
  • Alex
  • Moderator
  • 614 Views
  • 1 replies
  • 0 likes
  • 614 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing Characters in Daily Mix Playlist Covers

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueNow that daily mixes are named after artists and not just numbers, any playlist named after a japanese artist (maybe other languages too, not sure) has missing characters in...

  • Newbie
  • Plan Premium Country USA   Device PC Operating System Windows 10   My Question or Issue Now that daily mixes are named after artists and not just numbers, any playlist named afte...
  • Ver
  • Spotify Legend
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Superuser Contribution No more shuffle play

PlanPremiumCountryBelguimDevicePCOperating SystemLatest version of Windows My Question or IssueSo I've been using spotify for some time now, and I've never really had issues with it, until now.For some reason, the big green shuffle play button is jus...

  • Visitor
  • Plan Premium Country Belguim Device PC Operating System Latest version of Windows   My Question or Issue So I've been using spotify for some time now, and I've never really had issues ...
  • Alex
  • Moderator
  • 454 Views
  • 2 replies
  • 0 likes
  • 454 Views
  • 2 replies
  • 0 likes

Superuser Contribution Personalized playlist covers do not appear on other users

Hello Spotify Community, i have created covers for all my public playlists myself. Nevertheless, I regularly get screenshots sent to me by friends and other artists where the personalized cover does not show up, but only the first four album covers. ...

  • Music Fan
  • Hello Spotify Community,   i have created covers for all my public playlists myself.  Nevertheless, I regularly get screenshots sent to me by friends and other artists where the pers...
  • Ver
  • Spotify Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Solved!! Can't open Spotify App on Windows 10

PlanPremiumCountryHong KongDevicePCOperating SystemWindows 10 My Question or IssueOn startup Spotify shows an error like this. I have tried reinstalling and it worked for 5 minutes. Then it went back to this error when i quit and reopened Spotify.

  • Casual Listener
  • Plan Premium Country Hong Kong Device PC Operating System Windows 10   My Question or Issue On startup Spotify shows an error like this. I have tried reinstalling and it worked for 5 m...
  • OneByBoo
  • Community Legend
  • 287 Views
  • 5 replies
  • 1 likes
  • 287 Views
  • 5 replies
  • 1 likes