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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1829 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

147252 Views

83 replies

27 likes

  • 147252 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

132509 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11092 Views

1 replies

6 likes

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  • 6 likes

Superuser Contribution Random interruptions from Spotify wrapped artists with a video

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10My Question or IssueHello, I've been listening to my private playlist and out of nowhere I get this video shown where a artist thanks me for listening the past year. All fun and all, but ...

Newbie

Plan Premium Country Netherlands Device PC Operating System Windows 10 My Question or Issue Hello,   I've been listening to my private playlist and out of nowhere I get this video sho...

Mihail

Spotify Legend

1674 Views

5 replies

5 likes

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Solved!!Superuser Contribution Liked playlist limited

PlanPremiumCountryRussiaOperating SystemWindows 10My Question or IssueHello I have 700+ song in "liked songs playlist". But then I start play, only ~40 songs placed in queue and they are cycled. I want to play all my liked songs in random or in order...

Casual Listener

Plan Premium Country Russia Operating System Windows 10 My Question or Issue Hello I have 700+ song in "liked songs playlist". But then I start play, only ~40 songs placed in queue and they ar...

Kiril

Moderator

860 Views

3 replies

0 likes

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Superuser Contribution "Sponsored by" view shows example buttons "test button message 0" "test tagline 0"

PlanPremiumCountryGermanyDeviceLaptop (Spotify for Windows 1.1.73.517.gbef50fdb)Operating SystemWindows 10 Pro (Version 1909) My Question or IssueHey,I navigated to the "Sponsored by" view and found out that this view does not seem to be ready to sho...

Casual Listener

Plan Premium Country Germany Device Laptop (Spotify for Windows 1.1.73.517.gbef50fdb) Operating System Windows 10 Pro (Version 1909)   My Question or Issue Hey, I navigated to the "Sp...

Ver

Spotify Legend

1918 Views

12 replies

2 likes

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I don't want to see appalling politics and propaganda at my Spotify Home Screen

PlanPremiumCountryUSAOperating SystemWindows 10, Android AutoMy Question or IssueHello,I pay for Premium Spotify service because it is music service. Not political and not educational! I pay for Premium also not to see and not to listen ADs.Why do I ...

Gig Goer

  Plan Premium Country USA Operating System Windows 10, Android Auto My Question or Issue Hello, I pay for Premium Spotify service because it is music service. Not political and not edu...

1134 Views

0 replies

1 likes

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Solved!!Superuser Contribution Home Alone, issues in desktop Windows 10

I have been using the paid version for many years and for a couple of years I have been having several problems with the beloved application, I have made many possible solutions within my reach and sometimes I have preferred to give up, but now I am ...

Casual Listener

I have been using the paid version for many years and for a couple of years I have been having several problems with the beloved application, I have made many possible solutions within my reach and s...

TonnyCks

Casual Listener

787 Views

4 replies

0 likes

Desktop (Windows)
Home
Home Alone
iusses
multimedia
Windows
Windows 10
  • 787 Views
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Solved!! Audio quality issues when streaming in web player or windows app when opening web pages

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueStreamed audio quality will become distorted/garbled whenever I am opening a new web page in Google Chrome or (blech) Edge.The issue persists when using the web player vs the...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Streamed audio quality will become distorted/garbled whenever I am opening a new web page in Googl...

Arlo_0

Casual Listener

2117 Views

2 replies

0 likes

audio quality
PC
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Superuser Contribution Removing unwanted categories from desktop app

PlanPremium CountryFrance DeviceAll apps My Question or IssueHelloActually my Spotify desktop app is polluted by some categories I don't want to see, I will never listen to.It seems there is no way to remove them.Worst I have to scroll to see the pla...

Casual Listener

Plan Premium   Country France   Device All apps   My Question or Issue Hello Actually my Spotify desktop app is polluted by some categories I don't want to see, I will never...

ftyteca

Casual Listener

1197 Views

2 replies

3 likes

  • 1197 Views
  • 2 replies
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Superuser Contribution "Please turn off offline mode and try again" error message

Plan Free/Premium Country England Device Sony Xperia 1 II and PC Operating System Android, Windows 10 My Question or Issue I have hit a problem where Spotify says I must turn off offline mode before playing a song. However I can't find where to turn ...

Casual Listener

Plan Free/Premium Country England Device Sony Xperia 1 II and PC Operating System Android, Windows 10   My Question or Issue I have hit a problem where Spotify says I must tu...

benjamice

Newbie

55628 Views

21 replies

1 likes

Help
offline mode
problem
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Superuser Contribution [Desktop][Playlists] Public Playlists that Multiple People can add Songs to

So I came up with the idea of a public playlist when I was trying to figure out how my friends and I can share a playlist. I soon realized that this isn't an option for playlists, and I believe it is a good idea. Here's how it would work. 1 person wo...

Regular

So I came up with the idea of a public playlist when I was trying to figure out how my friends and I can share a playlist. I soon realized that this isn't an option for playlists, and I believe it is...

CarlosE

Spotify Legend

865 Views

3 replies

0 likes

Desktop
Playlists
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Superuser Contribution Not working under windows 11

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 11 My Question or IssueNothing is working right now.I did a clean unistall, rebooted 3 times, updated my windows too.

Newbie

Plan Premium Country Canada Device PC Operating System Windows 11   My Question or Issue Nothing is working right now. I did a clean unistall, rebooted 3 times, updated my windows too.

Alex

Spotify Legend

545 Views

1 replies

0 likes

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Superuser Contribution Music now playling not synced on my all devices

PlanPremiumCountryFranceDeviceMSIOperating SystemWindows 10My Question or IssueFor some reason that escapes me, the Pc App no longer syncs the songs that are being played.Let me explain: when I play a song on my cell phone, normally I have to have th...

Regular

Plan Premium Country France Device MSI Operating System Windows 10 My Question or Issue For some reason that escapes me, the Pc App no longer syncs the songs that are being played. Let me e...

Alex

Spotify Legend

365 Views

1 replies

0 likes

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Superuser Contribution Spotify runs slow and randomly crashes windows 10

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium(student bundle) Country DeviceCustom build amd 5950x 3090 Fe 1 tb ssd nvme on mobob550 f gaming WiFi board I believe 4 s...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium(student bundle)  Country   Device Custom build&nbs...

Jeremy

Spotify Legend

463 Views

1 replies

0 likes

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Superuser Contribution Some songs from My Library won't play properly

I have a lot of songs that are from my library since Spotify doesn't have them, and some of them are grey-ed. If I click them, they will play it; but when they are on the playlist and when it's the next song Spotify skips the song and play a one next...

Newbie

  I have a lot of songs that are from my library since Spotify doesn't have them, and some of them are grey-ed. If I click them, they will play it; but when they are on the playlist and when it...

Alex

Spotify Legend

391 Views

1 replies

0 likes

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This should be in "Ideas"

But after the danged thing refused to let me submit it 15 times in a roll I decided to chuck it here.May we please get an option to copy an artists name? Sometimes they're in foreign languages that I can't spell out to find them in google and learn m...

Newbie

But after the danged thing refused to let me submit it 15 times in a roll I decided to chuck it here. May we please get an option to copy an artists name? Sometimes they're in foreign languages th...

Arikabeth

Roadie

339 Views

1 replies

1 likes

  • 339 Views
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  • 1 likes

Superuser Contribution How to drag playlist over to excel and get [playlist name + playlist creator name] as output?

PlanPremiumCountryNODeviceLaptopOperating SystemWindows 10 My Question or IssuePreviously, when I dragged a playlist over to a cell in excel, it would result in the the following text: "[Playlist Name] - [playlist creator]" with a hyperlink to the pl...

Roadie

Plan Premium Country NO Device Laptop Operating System Windows 10   My Question or Issue Previously, when I dragged a playlist over to a cell in excel, it would result in the the follo...

IVANRHUA

Visitor

2555 Views

3 replies

0 likes

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Solved!!Superuser Contribution The font used for lyrics displays foreign characters incorrectly.

PlanPremiumCountrySingapore DeviceA LenovoOperating SystemWindows 11 Insider Preview My Question or IssueThe font used for lyrics does not display certain characters correctly. Note that this isn't an issue with iOS and Android Spotify. It seems like...

Casual Listener

Plan Premium Country Singapore   Device A Lenovo Operating System Windows 11 Insider Preview   My Question or Issue The font used for lyrics does not display certain characters c...

Alex

Spotify Legend

1532 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Severe RAM Usage

Spotify uses extreme amounts of Ram, and it gets worse the more I use it. I'm thinking some of the reason is because I'm running a 32bit app on a 64bit device, Changing Hardware Acceleration, restarting my laptop, reinstalling spotify, logging out an...

Music Fan

Spotify uses extreme amounts of Ram, and it gets worse the more I use it. I'm thinking some of the reason is because I'm running a 32bit app on a 64bit device,   Changing Hardware Acceleration...

277 Views

0 replies

1 likes

  • 277 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Window 10 Black Screen

Window 10 Black ScreenI need help with itPlanFreeCountryUKDeviceLaptopOperating SystemWindow 10 I am using Microsoft store that Spotify App and there have a black screen when I opened it and I tried lots of ways but still cannot solve it (like Window...

Newbie

Window 10 Black Screen I need help with it Plan Free Country UK Device Laptop Operating System Window 10   I am using Microsoft store that Spotify App and there have a black screen wh...

Alex

Spotify Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
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Superuser Contribution Connecting to other device

I have problem with PC application on Windows 10. We are using Family plan. The problem start when another use from family plan (my wife) connect her mobile to android auto my PC application start to play on her phone. I have only this problem on PC ...

Newbie

    I have problem with PC application on Windows 10. We are using Family plan. The problem start when another use from family plan (my wife) connect her mobile to android auto my PC appl...

CarlosE

Spotify Legend

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution All album art is missing

PlanPremiumCountryNLDevice Operating SystemWindows 10 My Question or IssueSince a couple of weeks all album art has disappeared in the windows 10 spotify desktop app. See below for an example.Have tried all the regular stuff, like:- re-install- clean...

Casual Listener

Plan Premium Country NL Device   Operating System Windows 10   My Question or Issue Since a couple of weeks all album art has disappeared in the windows 10 spotify desktop app. Se...

Brian687

Newbie

3296 Views

6 replies

0 likes

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  • 6 replies
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