Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
84151 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
798275 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
24516 Views
26 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryIsraelDeviceDesktop (Windows)Operating SystemWindows My Question or IssueLately, my desktop app has been acting weird. My Spotify won't connect and show on multiple apps and websites like Discord, Last.FM and Musixmatch. Even though...
Plan Premium Country Israel Device Desktop (Windows) Operating System Windows My Question or Issue Lately, my desktop app has been acting weird. My Spotify won't connect and show on ...
Spotify Legend
747 Views
7 replies
5 likes
PlanPremiumCountry-DeviceAcer laptopOperating SystemWindows 11 My Question or IssueI'm having issues with the Spotify web app (being used on a Google Chrome browser, everything has been updated). The desktop app is currently completely non-functionin...
Plan Premium Country - Device Acer laptop Operating System Windows 11 My Question or Issue I'm having issues with the Spotify web app (being used on a Google Chrome browser, everythi...
Spotify Legend
404 Views
1 replies
1 likes
Spotify has been having an issue. on my desktop (windows) AND NOW ALL MY OTHER DEVICES it has been constantly pausing and I've been trying to troubleshoot it. I've logged out of every device, changed my password, I've cleared my cache, uninstalled re...
Spotify has been having an issue. on my desktop (windows) AND NOW ALL MY OTHER DEVICES it has been constantly pausing and I've been trying to troubleshoot it. I've logged out of every device, changed...
Moderator
326 Views
1 replies
0 likes
When playing music and leaving it for a few minutes or so, the app just crashes itself and turns off. Sometimes it will finish a song or 2 before crashing, other times it will crash in the middle of 1 song. Either way, it has been getting really trou...
When playing music and leaving it for a few minutes or so, the app just crashes itself and turns off. Sometimes it will finish a song or 2 before crashing, other times it will crash in the middle of ...
Newbie
12675 Views
8 replies
0 likes
PlanFreeCountryHong Kong Sar, ChinaDeviceLenovo ThinkPad E15 Gen 2Operating SystemWindows 10 My Question or IssueAs seen in the attached screenshot, the back and forward navigation buttons don't show up when I view the lyrics of a song. Therefore I c...
Plan Free Country Hong Kong Sar, China Device Lenovo ThinkPad E15 Gen 2 Operating System Windows 10 My Question or Issue As seen in the attached screenshot, the back and forward navi...
Moderator
1241 Views
4 replies
1 likes
PlanFamily Premium CountryCanada DevicePC/Razer Phone 2 Operating SystemWindows 10/Android 9 My Question or IssueSpotify "connect to a device" isn't working at all. When I'm on my PC and try to switch the audio to my phone the phone will display for ...
Plan Family Premium Country Canada Device PC/Razer Phone 2 Operating System Windows 10/Android 9 My Question or Issue Spotify "connect to a device" isn't work...
Moderator
1078 Views
3 replies
0 likes
The error imageHi, I just get my new laptop with windows 10, It runs once after the spotify free installation and after a windows 10 update I can't use it. I can't uninstall it since there is no option of spotify at the control panel. solution will b...
The error image Hi, I just get my new laptop with windows 10, It runs once after the spotify free installation and after a windows 10 update I can't use it. I can't uninstall it since there is no op...
Casual Listener
11764 Views
2 replies
0 likes
PlanPremiumCountryItalyDevicePCOperating SystemWindows 11 My Question or IssueHi, for some reason I can't reproduce albums or single songs, only playlists from my windows app that worked fine for years. Clicking on play nothing happened. Before that,...
Plan Premium Country Italy Device PC Operating System Windows 11 My Question or Issue Hi, for some reason I can't reproduce albums or single songs, only playlists from my windows app...
Spotify Legend
509 Views
3 replies
0 likes
PlanPremiumCountryUKDeviceDesktop (with Ethernet, Windows 10) Operating SystemWindows 10My Question or IssueMy desktop app for spotify doesnt let me listen along with friends on discord & it also doesnt show my activity on spotify, However when i loa...
Plan Premium Country UK Device Desktop (with Ethernet, Windows 10) Operating System Windows 10 My Question or Issue My desktop app for spotify doesnt let me listen along with friends o...
Spotify Legend
1595 Views
5 replies
0 likes
PlanPremiumCountryUS DeviceDesktop & MobileOperating SystemWindows 10, Android 9 My Question or IssueSpotify stopped showing as status in Discord. I've tried the following:Disconnecting Discord and Spotify accounts and reconnectingDisconnecting accou...
Plan Premium Country US Device Desktop & Mobile Operating System Windows 10, Android 9 My Question or Issue Spotify stopped showing as status in Discord. I...
Spotify Legend
26491 Views
13 replies
0 likes
PlanPremiumOperating SystemWindows 10 My Question or IssueHi, I have a lot of artists added to my library and I can't see a way to play songs from all artists randomly. If I create a playlist, I have to select the songs myself and I can't add them al...
Plan Premium Operating System Windows 10 My Question or Issue Hi, I have a lot of artists added to my library and I can't see a way to play songs from all artists randomly. If I create a...
Regular
778 Views
2 replies
1 likes
PlanPremiumDeviceLenovo ideapad3iOperating SystemWindows 11 My Question or Issue Spotify on Windows doesn't take up the whole screen when expanded, it only happens with Spotify.
Plan Premium Device Lenovo ideapad3i Operating System Windows 11 My Question or Issue Spotify on Windows doesn't take up the whole screen when expanded, it only happens with ...
Spotify Star
388 Views
1 replies
0 likes
So after the update which has revamped the UI quite a bit, the Ctrl + L shortcut to put the search box into focus and type queries is broken. Steps to reproduce:1. Go to "Home" by clicking on the Home icon that is next to the search bar.2. Press Ctrl...
So after the update which has revamped the UI quite a bit, the Ctrl + L shortcut to put the search box into focus and type queries is broken. Steps to reproduce: 1. Go to "Home" by clicking...
Spotify Legend
489 Views
1 replies
1 likes
I have Spotify on my phone and now I'd like to put the app on my laptop, Spotify want me to sign up again
I have Spotify on my phone and now I'd like to put the app on my laptop, Spotify want me to sign up again
Moderator
434 Views
1 replies
0 likes
For some time now, the Spotify web player has been presenting itself in English only. (Firefox). When I open the web player in SRWare Iron it is in Dutch, but it does not work in SRWare Iron. (Every song stops after 3 seconds). In Firefox I can open ...
For some time now, the Spotify web player has been presenting itself in English only. (Firefox). When I open the web player in SRWare Iron it is in Dutch, but it does not work in SRWare Iron...
Not applicable
1032 Views
8 replies
0 likes
PlanFreeCountryMainland ChinaDeviceMacbook Pro mid 2015Operating SystemWindows 10Spotify Version1.1.93.896.g3ae3b4f3 My Question or IssueThe app automatically closes when I try to play music.I've tried clean reinstall and restarting my laptop but non...
Plan Free Country Mainland China Device Macbook Pro mid 2015 Operating System Windows 10 Spotify Version 1.1.93.896.g3ae3b4f3 My Question or Issue The app automatically closes when...
Spotify Legend
392 Views
1 replies
0 likes
Plan: PremiumCountry: US DeviceiPhone 11, iPhone 9, Samsung Galaxy S21, Dell LaptopOperating SystemiOS, android, Windows 10 My Question or IssueI keep having a problem(s) with the queue, the most frequent of which is that when I queue a second song o...
Plan: Premium Country: US Device iPhone 11, iPhone 9, Samsung Galaxy S21, Dell Laptop Operating System iOS, android, Windows 10 My Question or Issue I keep having a problem(s...
Spotify Legend
337 Views
1 replies
0 likes
PlanPremiumCountryPolandDevicePC (Both desktop app and Website)Operating SystemWindows 10 My Question or IssueAll of the album covers, podcast covers, artist profile pictures do not show up. I've tried turning hardware acceleration on and off, restar...
Plan Premium Country Poland Device PC (Both desktop app and Website) Operating System Windows 10 My Question or Issue All of the album covers, podcast covers, artist profile pictures...
Spotify Legend
662 Views
5 replies
0 likes
PlanPremium Operating SystemWindows 10 Desktop Player Spotify for Windows1.1.91.824.g07f1e963 IssueIssue is only on this device, when I play any playlist, Spotify will play a single song and then stop. On further review, it looks like playlist are on...
Plan Premium Operating System Windows 10 Desktop Player Spotify for Windows 1.1.91.824.g07f1e963 Issue Issue is only on this device, when I play any playlist, Spotify w...
Spotify Legend
865 Views
3 replies
1 likes
PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueEvery time I Try to launch Spotify it immediately closes without launching.I have tried a variety of things including:-Restarting PC-Reinstalling Spotify-Updating Drivers-Updati...
Plan Free Country USA Device PC Operating System Windows 10 My Question or Issue Every time I Try to launch Spotify it immediately closes without launching. I have tried a variety o...
Moderator
545 Views
1 replies
0 likes
