I have spotify premium and i use it on 3 devices: on my desktop, on my laptop and on my Android phone and also in the web player. Since one month i can't listen any song on spotify but only in my desktop version. I can search anything but the songs won't start and the playlists look empty (also the spotify playlist).
I tried to reinstall spotify from the microsoft store and from spotify site but it still doens't work. I checked the firewall and it's ok and I checked my account and my email addres.
I don't know what I have to do now
Here is an example. This is a spotify playlist and on the bottom I tried to start a song but nothing happens
Thank you for your time
Solved! Go to Solution.
Hey @emilio_cr, help's arrived.
Try these steps and see if anything changes:
If that doesn't work, try another reinstall with these steps, and let us know how it goes.