Windows 10 taskbar marginally covers the play bar on web player

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Windows 10 taskbar marginally covers the play bar on web player

doigy1991
Visitor

Pretty much what it says in the title. Attached screenshot to show problem. Any ideas how to fix it?

spotify.PNG
17 Replies

Xenia
Moderator
Moderator

Hey there @doigy1991,

 

Welcome to the Community!
 

Thanks for bringing this up and sharing that screenshot. 

 

We recommend that you check Zoom option on your Chrome browser and make sure it's set to 100 %. Also make sure that you remove any customization done to the Taskbar on your PC. You can access these by Right-clicking on the Taskbar and selecting Taskbar Settings.

 

You could also try using the player in the application mode of the Google Chrome browser to see if that makes a difference. Here's how:

  1. Open our web player.
  2. Click on the menu button (the three vertical dots) on the top right portion of the window of your browser.
  3. Click on More Tools > Create shortcut.
  4. Set a name for the application and check the option Open as Window then click on Create.

Let us know if this helps. We'll be looking out for your reply. 
 
Have an awesome day! 

XeniaModerator
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"Where words fail, music speaks." - Hans Christian Andersen

artling432
Visitor

Same problem

CarlosE
Moderator
Moderator

Hey there @artling432,

 

Thanks for reaching out to the Community and welcome!

 

Just to confirm, did you already try the suggestions @Xenia mentioned above?

 

Let us know what you've tried so far and send us a screenshot of how it looks like on your end so we can have a better look and start from there.

 

We'll keep an eye out for your reply.

 

Cheers.

CarlosEModerator
 
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Nevermore_
Regular

I use the desktop app and I'm facing the same problem

 

Ver
Moderator
Moderator

Hey @Nevermore_,

 

Thanks for posting here 🙂

 

It's a good idea to give the steps @Xenia mentioned a go to check if anything changes.

 

In case you're tried these steps or some additional troubleshooting steps, let us know. That way we'll be able to avoid any repeating steps.

 

Keep us in the loop. 

VerModerator
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Nevermore_
Regular

hey!

Thank you for the response. 

I read the steps mentioned by @Xenia but they arent for the desktop app. I reinstalled spotify but the issue still prevails. 

Ver
Moderator
Moderator

Hey @Nevermore_,

 

Thanks for getting back to us 🙂

 

Sorry for the misunderstanding. In case you're using the app from our website, you can try downloading it from the Microsoft store to see if that makes a difference.

 

If nothing changes, you can also send us a screenshot of what you're seeing. We'll look into this further.

 

Keep us posted.

 

 

VerModerator
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Nevermore_
Regular

Thank you for getting back to me. 

I installed spotify from the microsoft store but nothings's changed. 

82.png

Ver
Moderator
Moderator

Hey @Nevermore_,

 

Thanks for keeping us posted 🙂

 

Could you try changing the screen resolution to check if that makes a difference? 

 

Let us know how it goes.

VerModerator
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Nevermore_
Regular

hey! 

I tried changing the resolutions but the problem still avails...

I really appreciate your patience and cooperation on this issue 😊

Ver
Moderator
Moderator

Hey @Nevermore_,

 

Thanks for keeping us in the loop 🙂

 

No worries. We're here to help. 

 

Could you share with us which screen resolution you're using?

 

You can also try for example with a screen resolution 1600x900 to see if that changes anything.

 

Keep us posted. 

VerModerator
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Nevermore_
Regular

Sure! The display resolution I'm currently using is 1366x768 

The resolution you mentioned is not compatible with my pc...So I'm guessing the problem is with my pc and not spotify? 

Ver
Moderator
Moderator

Hey @Nevermore_,

 

Thanks for the info 🙂

 

It's a good idea to check if the automatically hide taskbar option is switched on. If it is, you can turn it off to see if that makes a difference.

 

Keep us in the loop.

VerModerator
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Nevermore_
Regular

Hello! 

Turns out the problem was with the resolutions and I got it fixed. Thanks a lot for your help and prompt replies, I really appreciate it 😊

Ver
Moderator
Moderator

Hey @Nevermore_,

 

Thanks for keeping us posted 🙂

 

Glad to hear that it worked out and whole Now Playing bar is visible again.

 

If you need anything else, the Community is here for you.

 

Cheers!

VerModerator
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GabbyB56
Visitor

I'm having the same problem, the play button is behind the taskbar and covers all the other buttons there unless I set the taskbar to hide automatically. we also cannot resize the app vertically, I did some troubleshooting like changing my screen resolution but nothing happens.  still waiting for an update to fix all these problems.

spotify bug.jpg

Ver
Moderator
Moderator

Hey @GabbyB56,

 

Thanks for posting here 🙂

 

Could you share with us the following? We'll look into this further.

  • Device + OS version
  • Exact Spotify version
  • The screen resolution that you're using.

Regarding the vertical position of the app- could you try switching the size to not being maximized to see if that changes anything?

 

Keep us posted.

VerModerator
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