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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1771 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146730 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131747 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11037 Views

1 replies

6 likes

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Superuser Contribution New discography layout playback broken in web player

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows, Chrome My Question or IssueThe way artist discography is viewed was updated recently to where all albums are in order from newest release at the top of a page instead it loading thumbnails for...

Casual Listener

Plan Premium Country US Device Desktop Operating System Windows, Chrome   My Question or Issue The way artist discography is viewed was updated recently to where all albums are in orde...

Eni

Moderator

905 Views

5 replies

1 likes

  • 905 Views
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Solved!!Superuser Contribution Friends feed not showing friends

PlanPremiumCountryFinlandDevicePCOperating SystemWindowsMy Question or IssueMy "Friends activity" feed on Spotify only shows 1 person. I have my Spotify connected to Facebook and know several people who should be showing up but I only see the 1 frien...

Casual Listener

Plan Premium Country Finland Device PC Operating System Windows My Question or Issue My "Friends activity" feed on Spotify only shows 1 person. I have my Spotify connected to Facebook and kn...

CarlosE

Spotify Legend

1137 Views

1 replies

0 likes

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Solved!!Superuser Contribution Downloaded local files which are not on spotify do not play on other devices

I followed the instructions for making local files (which are NOT available on Spotify) available on mobile devices (article) as provided by Moderator Mario which worked fine. Now the files are downloaded to both desktop and iphone xr. I can play the...

Music Fan

I followed the instructions for making local files (which are NOT available on Spotify) available on mobile devices (article) as provided by Moderator Mario which worked fine.   Now the files ...

Eni

Moderator

603 Views

1 replies

0 likes

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Superuser Contribution Spotify changes the playing album

PlanPremiumCountryFIDeviceComputerOperating SystemWindows 10 My Question or IssueSpotify changes the album when track choosed to que / playing. Also the artist (may change), album cover etc. Why is that happening ? I would like to see/play the origin...

Roadie

  Plan Premium Country FI Device Computer Operating System Windows 10   My Question or Issue Spotify changes the album when track choosed to que / playing. Also the artist (may c...

MafeG

Spotify Legend

1013 Views

3 replies

0 likes

album
Album Cover
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Solved!!Superuser Contribution [Desktop][Your Library] Right-click menu on songname in lower left corner

Right-clicking on the song - name in lower left corner used to open a menu. I used this a lot of add or remove the current playing song from my playlists, as I have been adding songs in bulk via other playlists, but need to weed them out.For example,...

Casual Listener

Right-clicking on the song - name in lower left corner used to open a menu. I used this a lot of add or remove the current playing song from my playlists, as I have been adding songs in bulk via othe...

CassiopeiaGames

Casual Listener

1180 Views

2 replies

0 likes

Desktop
Your Library
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Solved!!Superuser Contribution Number of song sin Playlist of songs I liked are not correct

DeviceWindows PCOperating SystemWindows 11Spotify version1.1.65.643.g2d707698-aMy Question or IssueI liked 1.355 songs in my playlist, but i my windows applications i can only see 353 songs. What can be the problem and how can I solve this? Online an...

Casual Listener

Device Windows PC Operating System Windows 11 Spotify version 1.1.65.643.g2d707698-a My Question or Issue I liked 1.355 songs in my playlist, but i my windows applications i can only see 353 s...

CarlosE

Spotify Legend

895 Views

5 replies

0 likes

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Superuser Contribution [Desktop] Left-clicking on currently-playing song cover does not jump to song in "Liked Songs"

PlanPremiumDevicePCOperating SystemWindows 10Spotify client version1.1.65.643 (according to exe file properties) My Question or IssueIt was pleasant to have it finally working after the big update, but maybe the client got updated in the last few day...

Casual Listener

Plan Premium Device PC Operating System Windows 10 Spotify client version 1.1.65.643 (according to exe file properties)   My Question or Issue It was pleasant to have it finally workin...

Novy

Moderator

917 Views

5 replies

1 likes

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Superuser Contribution Can't login to account

PlanPremiumCountryMexicoDeviceInspiron 7460Operating SystemWindows 10My Question or IssueI accidentally logged out of my account on the desktop app, and I've been trying to log back in, but the app won't let me. When I try to log in, it throws the "A...

Casual Listener

Plan Premium Country Mexico Device Inspiron 7460 Operating System Windows 10 My Question or Issue I accidentally logged out of my account on the desktop app, and I've been trying to log back...

Jeremy

Spotify Legend

1108 Views

5 replies

0 likes

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Solved!! Can't right click a song.

PlanPremiumCountryChileDeviceHP PavilionOperating SystemWindows 10 My Question or IssueI'm really used to right clicking the song that appears on the bar below[See in the image what I mean] to add it to a playlist or anything. Since the last update w...

Regular

Plan Premium Country Chile Device HP Pavilion Operating System Windows 10   My Question or Issue I'm really used to right clicking the song that appears on the bar below[See in the ima...

wm17

Casual Listener

1427 Views

3 replies

5 likes

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Superuser Contribution I can't play music through Echo Dot (3rd G), even though I've linked my Spotify to my Alexa account

PlanPremiumCountryMalaysiaDeviceDell Inspiron 7586Operating SystemWindows 10 It's complicated. I'm not sure how should I explain this. In order for me to play the music through Echo Dot, I need to enable it through Spotify browser. At the same time a...

Casual Listener

Plan Premium Country Malaysia Device Dell Inspiron 7586 Operating System Windows 10   It's complicated. I'm not sure how should I explain this. In order for me to play the music through...

CarlosE

Spotify Legend

802 Views

7 replies

0 likes

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Superuser Contribution Album Cover Art super blurry/low quality

This has been an issue for a while and it seems many others are having the same issue, yet it isn't being fixed. This happens when you large out the album cover on Spotify Windows. This happens with *every* album art, not just some. Internet connecti...

Casual Listener

This has been an issue for a while and it seems many others are having the same issue, yet it isn't being fixed. This happens when you large out the album cover on Spotify Windows. This happens with ...

Scaredofwomen

Visitor

7289 Views

5 replies

7 likes

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Superuser Contribution Spotify can't play this right now.

PlanPremiumCountryUnited StatesDeviceMackie Artist 1x2 (24b/196kHz)Operating SystemWin10 My Question or Issue"Spotify can't play this right now. If you have the file on your computer you can import it" Displays every time I try to play any song from ...

Casual Listener

Plan Premium Country United States Device Mackie Artist 1x2 (24b/196kHz) Operating System Win10   My Question or Issue "Spotify can't play this right now. If you have the file on your ...

Eni

Moderator

2075 Views

9 replies

1 likes

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Solved!!Superuser Contribution Bug: Sort order not honored

Application: Spotify Windows 1.1.65.643.g2d707698-a Issue: When you set a sort order for a podcast (say oldest to newest rather than the default newest to oldest), it sorts as expected. When you exit the application and relaunch it, going to that pod...

Casual Listener

Application:  Spotify Windows 1.1.65.643.g2d707698-a   Issue:  When you set a sort order for a podcast (say oldest to newest rather than the default newest to oldest), it sorts as ex...

Alex

Spotify Legend

1045 Views

4 replies

1 likes

App & Features
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Uploading music using delivery systems

PlanPremiumCountryNorwayDevice(Windows)Operating System(Windows 10.) My Question or IssueI run a recordlabel that are putting more and more releases on Spotify, and using an aggregator is starting to take too long and being too expencive. So I am loo...

Newbie

Plan Premium Country Norway Device (Windows) Operating System (Windows 10.)   My Question or Issue I run a recordlabel that are putting more and more releases on Spotify, and using an ...

Maxim

Spotify Star

592 Views

1 replies

0 likes

Whispering Voice Records
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no more context menu at right click

PlanPremiumCountryGermanyDevicelaptopOperating SystemWindows 10 My Question or Issuethere is no more context menu when your right click the song currently playing in the lower left corner. I used to add a song to my playlist that way

Roadie

  Plan Premium Country Germany Device laptop Operating System Windows 10   My Question or Issue there is no more context menu when your right click the song currently playing in ...

AdamDamon

Spotify Star

1153 Views

1 replies

2 likes

menu
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  • 1 replies
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Superuser Contribution This content is not available

PlanPremiumCountryUSDeviceIphoneOperating SystemWindows My Question or IssueCan't see or play this song on my desktop but can play it from mobile. Also if I start the song from mobile it will play on desktop or Sonos Connect. See the attached screen ...

Music Fan

Plan Premium Country US Device Iphone Operating System Windows   My Question or Issue Can't see or play this song on my desktop but can play it from mobile. Also if I start the song fr...

Alex

Spotify Legend

626 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't play through external speakers

PlanPremiumCountryUSADeviceLenovo ThinkPad T480s / Focusrite Scarlett 18i8Operating SystemWindows 10 My Question or IssueWhen I try and play any song on Spotify through my default audio playback device (Scarlett 18i8 USB) I get the "Spotify can not p...

Casual Listener

Plan Premium Country USA Device Lenovo ThinkPad T480s / Focusrite Scarlett 18i8 Operating System Windows 10   My Question or Issue When I try and play any song on Spotify through my de...

Xenia

Moderator

946 Views

3 replies

0 likes

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Solved!! [Playlists] Display active playlist

As a user, I expect a way to easily navigate back to the active playlist as I browse other music. The only current way is via the sidebar; however, this only works for saved playlists and can become overwhelming to look at when there is a large amoun...

Regular

As a user, I expect a way to easily navigate back to the active playlist as I browse other music. The only current way is via the sidebar; however, this only works for saved playlists and can become ...

AdamDamon

Spotify Star

1118 Views

1 replies

0 likes

Playlists
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  • 1 replies
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Superuser Contribution Too many ads (even after the previous time)

There was a previous discussion about how there were about 3 - 5 ads after almost every single track as well as overlapping ads, which was addressed and said to be fixed. However, on my Windows 10 PC, I still get around 3 - 5 ads every song or two, a...

Newbie

There was a previous discussion about how there were about 3 - 5 ads after almost every single track as well as overlapping ads, which was addressed and said to be fixed. However, on my Windows 10 PC...

Alex

Spotify Legend

562 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

[Desktop][Other] Don't fall back to laptop audio when external active paired device is turned off.

Hello, At work, I have a bluetooth capable Yamaha receiver (R-S202). When I'm playing music through Spotify and I turn off the receiver, Spotify instantly falls back to laptop audio and continues where it left off. This is an undesirable experience 1...

Newbie

Hello,   At work, I have a bluetooth capable Yamaha receiver (R-S202). When I'm playing music through Spotify and I turn off the receiver, Spotify instantly falls back to laptop audio and cont...

226 Views

0 replies

0 likes

Desktop
Other
  • 226 Views
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