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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1720 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146043 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131005 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10997 Views

1 replies

6 likes

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  • 6 likes

Superuser Contribution Media Keys on keyboard and mouse don't work when Show desktop overlay is on

PlanFree/PremiumCountrySouth AfricaDeviceLaptopOperating SystemWindows 10 My Question or IssueWhen Desktop overlay when using media keys is enabled, the media keys are not able to play/pause skip a song when the spotify app is not selected/ primary w...

Newbie

Plan Free/Premium Country South Africa Device Laptop Operating System Windows 10   My Question or Issue When Desktop overlay when using media keys is enabled, the media keys are not ab...

MafeG

Spotify Legend

653 Views

1 replies

0 likes

Desktop
media keys
Spotify app for desktop
Windows 10
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Superuser Contribution Something went wrong .... yet another addition to the myriad of errors with the win 10 desktop app

Everything is up to date. Win 10 desktop. When opening the spotify app a window with the message 'something went wrong, try reloading' comes up. Reloading doesn't work. Using the task manager doesn't work either as one instance of the process with th...

Regular

Everything is up to date. Win 10 desktop.   When opening the spotify app a window with the message 'something went wrong, try reloading' comes up. Reloading doesn't work. Using the task manage...

Ver

Spotify Legend

966 Views

6 replies

2 likes

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  • 6 replies
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Feature Request: HTTPS only mode for VPN

PlanPremiumCountryCanadaDeviceLaptopOperating SystemWindows 10 My Question or IssueIt is well known that Spotify doesn't like VPNs, more so since the new UI for desktop apparently. My guess is that Spotify uses tcp connections on specific ports that ...

Newbie

Plan Premium Country Canada Device Laptop Operating System Windows 10   My Question or Issue It is well known that Spotify doesn't like VPNs, more so since the new UI for desktop ...

568 Views

0 replies

0 likes

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Superuser Contribution LIKED Song List Won't Play

Plan Premium Country USA Device PC Operating System Windows 10 My song in my LIKED SONGS won't play, neither by hitting the big Play button, nor any of the individual songs in That list. Won't play through my Alexa speaker either. Can add and remove ...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My song in my LIKED SONGS won't play, neither by hitting the big Play button, nor any of the individual songs i...

Jeremy

Spotify Legend

1107 Views

5 replies

0 likes

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Superuser Contribution Songs keep pausing after 30 seconds

Hello Comunity, Whenever i play a song on spotify they keep pausing after 30 seconds,i tried reinstalling it on my computer and on my phone but it doesent work, i also tried logging out on every device but that also did nothing. my PC has the newest ...

Casual Listener

Hello Comunity,   Whenever i play a song on spotify they keep pausing after 30 seconds, i tried reinstalling it on my computer and on my phone but it doesent work, i also tried logging out on...

MafeG

Spotify Legend

591 Views

3 replies

0 likes

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Solved!!Superuser Contribution Recent Searches do not show songs anymore.

PlanFreeCountryIndia DevicePCOperating SystemWindows 10 My Question or Issue1 month ago I updated my Spotify on my pc and my android phone and recent searches do not show songs anymore. I can search and play the songs but it is not stored in the rece...

Casual Listener

Plan Free Country India   Device PC Operating System Windows 10   My Question or Issue 1 month ago I updated my Spotify on my pc and my android phone and recent searches do not s...

aptrick2009

Newbie

3547 Views

3 replies

1 likes

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Solved!!Superuser Contribution Discovered in listing

PlanPremiumCountryGermanyDeviceNotebookOperating SystemWindows 8.1 My Question or IssueHey, when you open an artist's page, at the very bottom you will find the information "Discovered in", where you can view playlists that contain music by the curre...

Gig Goer

Plan Premium Country Germany Device Notebook Operating System Windows 8.1   My Question or Issue Hey,   when you open an artist's page, at the very bottom you will find the info...

MafeG

Spotify Legend

907 Views

3 replies

1 likes

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Superuser Contribution No access to history

PlanFreeCountryArgentina DeviceMoto C / DesktopOperating System(Android 7, Windows 10) No access to history.Hello, I recently updated the desktop (three days ago, upon the app's request) and mobile app (with some delay) . I use Spotify Lite and deskt...

Music Fan

Plan Free Country Argentina   Device Moto C / Desktop Operating System (Android 7, Windows 10)   No access to history. Hello, I recently updated the desktop (three days ago, up...

CarlosE

Spotify Legend

725 Views

1 replies

0 likes

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Superuser Contribution Networking and Spotify Connect

PlanPremiumCountryEurope DeviceDesktop PC Operating SystemWindows 10 My Question or IssueSo I have one modem/router, and then a Google Wifi system. Now with phones and tablets Spotify Connect is no problem. But with my PC using cable to the modem/rou...

Music Fan

Plan Premium Country Europe   Device Desktop PC   Operating System Windows 10   My Question or Issue So I have one modem/router, and then a Google Wifi system. Now with pho...

stefanw1337

Music Fan

2807 Views

8 replies

0 likes

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Superuser Contribution Spotify still closes without warning

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify Premium, USA, Acer laptop, Windows 10, 6 GB memory, Intel Core i3 cpu. Like others, I...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...

CarlosE

Spotify Legend

848 Views

3 replies

0 likes

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Solved!!Superuser Contribution Problem with searching

Note: This thing is not only on desktop.When I type "Yodeling" to search engine, nothing happened. I would like to find playlists with this name, but there is nothing viewed. Same problem is also in Web version of Spotify, not only on Windows Desktop...

Roadie

Note: This thing is not only on desktop. When I type "Yodeling" to search engine, nothing happened. I would like to find playlists with this name, but there is nothing viewed. Same problem is also i...

MafeG

Spotify Legend

1293 Views

3 replies

0 likes

Web Player
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Superuser Contribution Problem with queue of playlist

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10My Question or IssueHello! I have a problem. The slider of the first track of the playlist (after the last track played) is not at 0:00

Visitor

Plan Premium Country Russia Device PC Operating System Windows 10 My Question or Issue Hello! I have a problem. The slider of the first track of the playlist (after the last track played) is...

Eni

Moderator

1149 Views

4 replies

0 likes

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Solved!!Superuser Contribution Fullscreen album cover/media control fade away after a few seconds

PlanPremium FamilyCountryAustraliaDeviceDesktopOperating SystemWindows 10 My Question or IssueSo I've only just discovered the fullscreen option recently and this has become how I like to listen to Spotify now as I was able to throw it up on my secon...

Casual Listener

Plan Premium Family Country Australia Device Desktop Operating System Windows 10   My Question or Issue So I've only just discovered the fullscreen option recently and this has become ...

Elena

Moderator

41576 Views

53 replies

31 likes

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Superuser Contribution Search for a Song and show playlist its in.

I have hundreds of playlists as I cant filter by anything meaningful I also cant search for songs within the playlists so I have duplicate tracks in unused playlists can you advise on the following and not give some generic answer, please. 1. Can you...

Regular

I have hundreds of playlists as I cant filter by anything meaningful I also cant search for songs within the playlists so I have duplicate tracks in unused playlists can you advise on the following a...

Elena

Moderator

1919 Views

1 replies

1 likes

Search
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Superuser Contribution Fullscreen Application Sized Wrongly

PlanPremiumCountryIrelandDeviceHP PavillionOperating SystemWindows 11 My Question or IssueThe window is improperly sized when uin fullscreen. As you can see there are a few pixels at the bottom of the application above the taskbar that aren't filled ...

Newbie

Plan Premium Country Ireland Device HP Pavillion Operating System Windows 11   My Question or Issue The window is improperly sized when uin fullscreen. As you can see there are a few p...

MafeG

Spotify Legend

509 Views

1 replies

0 likes

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Superuser Contribution Error when editing playlist

I am basically reinvigorating an error report that was closed as fixed without the problem actually being resolved, at least not for me. https://community.spotify.com/t5/Ongoing-Issues/Web-Player-Error-when-editing-playlist/idc-p/5249758 The post was...

Regular

I am basically reinvigorating an error report that was closed as fixed without the problem actually being resolved, at least not for me.   https://community.spotify.com/t5/Ongoing-Issues/Web-P...

planetneutral

Regular

579 Views

5 replies

0 likes

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Solved!!Superuser Contribution Please add new languages to Spotify for Windows

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.I have noticed, that new languages...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

MafeG

Spotify Legend

507 Views

1 replies

0 likes

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Superuser Contribution New discography layout playback broken in web player

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows, Chrome My Question or IssueThe way artist discography is viewed was updated recently to where all albums are in order from newest release at the top of a page instead it loading thumbnails for...

Casual Listener

Plan Premium Country US Device Desktop Operating System Windows, Chrome   My Question or Issue The way artist discography is viewed was updated recently to where all albums are in orde...

Eni

Moderator

904 Views

5 replies

1 likes

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Solved!!Superuser Contribution Friends feed not showing friends

PlanPremiumCountryFinlandDevicePCOperating SystemWindowsMy Question or IssueMy "Friends activity" feed on Spotify only shows 1 person. I have my Spotify connected to Facebook and know several people who should be showing up but I only see the 1 frien...

Casual Listener

Plan Premium Country Finland Device PC Operating System Windows My Question or Issue My "Friends activity" feed on Spotify only shows 1 person. I have my Spotify connected to Facebook and kn...

CarlosE

Spotify Legend

1136 Views

1 replies

0 likes

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Solved!!Superuser Contribution Downloaded local files which are not on spotify do not play on other devices

I followed the instructions for making local files (which are NOT available on Spotify) available on mobile devices (article) as provided by Moderator Mario which worked fine. Now the files are downloaded to both desktop and iphone xr. I can play the...

Music Fan

I followed the instructions for making local files (which are NOT available on Spotify) available on mobile devices (article) as provided by Moderator Mario which worked fine.   Now the files ...

Eni

Moderator

601 Views

1 replies

0 likes

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