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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84489 Views

40 replies

68 likes

  • 84489 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

800493 Views

505 replies

64 likes

  • 800493 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

25055 Views

26 replies

7 likes

  • 25055 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3127 Views

0 replies

4 likes

  • 3127 Views
  • 0 replies
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Superuser Contribution Spotify unable to play anything, with dreaded "Spotify can't play this right now. ..."

PlanPremium (Family Plan)CountryCanada DeviceAsus PC (custom build) Operating SystemWindows 10 Pro My Question or Issue Spotify refuses to play anything, greeting me with the obnoxious "Spotify can't play this right now. If you have the file on your ...

Newbie

Plan Premium (Family Plan) Country Canada   Device Asus PC (custom build)  Operating System Windows 10 Pro   My Question or Issue   Spotify refuses to play anything, g...

Eni

Moderator

1139 Views

6 replies

5 likes

  • 1139 Views
  • 6 replies
  • 5 likes

Superuser Contribution Desktop app crashing

My spotify desktop app continue to crash even if I already follow tips and procedures to fix it. I installed my app from Microsoft Store. I cleared cache and reinstall the app. I also sign out all my spotify account in every devices I have. At some t...

Casual Listener

My spotify desktop app continue to crash even if I already follow tips and procedures to fix it. I installed my app from Microsoft Store. I cleared cache and reinstall the app. I also sign out all my...

OscarDC

Moderator

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error code: accesspoint:39 Can't log in

PlanPremium DuoCountrySouth AfricaDeviceLaptopOperating SystemWindows My Question or IssueI cannot log into my Desktop app. It gives an Error code: accesspoint:39 error. I have tried all of the following: Uninstalled and reinstalled spotify appChange...

Casual Listener

Plan Premium Duo Country South Africa Device Laptop Operating System Windows   My Question or Issue I cannot log into my Desktop app. It gives an Error code: accesspoint:39 error. I ha...

OscarDC

Moderator

24188 Views

7 replies

4 likes

  • 24188 Views
  • 7 replies
  • 4 likes

Superuser Contribution Lost playlists in Microsoft World

Salutations:I am a Premium member located in the US. I have the spotifuggle installed on all my mobile devices. I just downloaded the App for Windows on my laptop. Don't see any of my created playlists from my mobile devices, which are Android device...

Newbie

Salutations: I am a Premium member located in the US.   I have the spotifuggle installed on all my mobile devices.  I just downloaded the App for Windows on my laptop. Don't see any of m...

Kiril

Moderator

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs aren't downloading?

PlanPremiumDeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueSo for a while now my playist songs have just. Not been downloading? I have space, i've cleared caches and i've tried everything. Waiting, restarting my computer, uninsta...

Newbie

Plan Premium Device Desktop Computer Operating System Windows 10   My Question or Issue So for a while now my playist songs have just. Not been downloading? I have space, i've cleared ca...

Jeremy

Spotify Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs stop playing after 6 seconds or don't play at all

PlanFreeCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify has been suddenly doing this strange thing where a song will begin to play and stop after a few seconds (typically at the 6-second mark). If I try to play it again, ...

Casual Listener

Plan Free Country US Device Desktop Operating System Windows 10   My Question or Issue Spotify has been suddenly doing this strange thing where a song will begin to play and stop after...

Eni

Moderator

50486 Views

64 replies

13 likes

  • 50486 Views
  • 64 replies
  • 13 likes

Spotify window bleeds from monitor

Operating SystemWindows 10My Question or IssueWhen spotify is fullscreened on my second monitor (left side) it bleeds 2 pixels into my main monitor as seen in the attached image. Not anything that affects usage, but it is an annoying bug that i'd lov...

Casual Listener

Operating System Windows 10 My Question or Issue When spotify is fullscreened on my second monitor (left side) it bleeds 2 pixels into my main monitor as seen in the attached image. Not anything t...

sneakyseal

Visitor

789 Views

2 replies

2 likes

  • 789 Views
  • 2 replies
  • 2 likes

Superuser Contribution Why is the toggle shuffle on/off button disabled?

For some reason the toggle shuffle button in both the spotify web player and app on my computer is disabled. When I click on it, it doesn't turn on. I dont' understand what happened.

Visitor

For some reason the toggle shuffle button in both the spotify web player and app on my computer is disabled. When I click on it, it doesn't turn on. I dont' understand what happened.

kaco_kew

Casual Listener

802 Views

4 replies

0 likes

  • 802 Views
  • 4 replies
  • 0 likes

Superuser Contribution Other albums added to queue after album finishes

Go to an artist, click on an album card, click the white play button. After the album is finished, different albums from the same artist start playing. This is with the repeat option toggled (set to repeat all, not repeat one).Note: Clicking the albu...

Casual Listener

Go to an artist, click on an album card, click the white play button. After the album is finished, different albums from the same artist start playing. This is with the repeat option toggled (set to ...

Kiril

Moderator

562 Views

3 replies

0 likes

  • 562 Views
  • 3 replies
  • 0 likes

Superuser Contribution local files not syncing to phone, did spotify blocked all local files?

hi guys, i've tried everything i've seen in the FAQs, Q&As posted by the community. im using a regular desktop and a iphone 8+. my local files im trying to sync are my own mixed musictapes.i've tried uninstall and installing spotify on my phone and d...

Visitor

hi guys, i've tried everything i've seen in the FAQs, Q&As posted by the community. im using a regular desktop and a iphone 8+. my local files im trying to sync are my own mixed musictapes. ...

Dian

Spotify Legend

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify auto-update soft-locks the computer with Controlled Folder Access feature on

Setup:- Windows 11 Desktop- Spotify Premium- Controlled Folder Access feature turned on (Windows Security -> Ransomware Protection)- Personal folder (including "/Music") root set to Microsoft OneDrive Spotify auto-update seems to be soft-locking Wind...

Regular

Setup: - Windows 11 Desktop - Spotify Premium - Controlled Folder Access feature turned on (Windows Security -> Ransomware Protection) - Personal folder (including "/Music") root set to Micros...

Bastwood

Regular

2268 Views

7 replies

0 likes

Controlled Folder Access
OneDrive
Ransomware Protection
Spotify Update
windows 11
  • 2268 Views
  • 7 replies
  • 0 likes

Superuser Contribution I have made two playlists on the WIndows app and I can't play them on my tablet or phone

So I have made two different playlists that I would love to play on my phone or tablet but whenever I try to find the, they don't exist. I have tried going offline to re-sync but I can't even do that since all of the different versions of the damn ap...

Visitor

So I have made two different playlists that I would love to play on my phone or tablet but whenever I try to find the, they don't exist.  I have tried going offline to re-sync but I can't even d...

OscarDC

Moderator

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

I have a friend that i can't see his activity listing, but he sees mine

I'm following him and he follows me too, he sees mine activity but i cant see his actitivy and a can see others friends activity, pls help mee

Newbie

I'm following him and he follows me too, he sees mine activity but i cant see his actitivy and a can see others friends activity, pls help mee

Taylith

Community Legend

392 Views

1 replies

2 likes

  • 392 Views
  • 1 replies
  • 2 likes

Poor quality over bluetooth headphones

PlanPremiumCountry Device Operating SystemWindows 10 My Question or Issue The sound quality is really poor over my bluetooth headphones. I tried with both Beats solo3 and Airpods but same problem. Is there a fix? I've checked the high quality streami...

Newbie

Plan Premium Country   Device   Operating System Windows 10   My Question or Issue  The sound quality is really poor over my bluetooth headphones. I tried with both Beat...

SnowFall76

Newbie

4929 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Playlist Organization / Editing / Features....

I remember there used to be a feature...if you clicked on the menu (3 dots) for a song...one of the choices in the pop-up menu...I think it was something like "show in playlists"...you could see all the playlists that you had added that song to...the...

Music Fan

I remember there used to be a feature...if you clicked on the menu (3 dots) for a song...one of the choices in the pop-up menu...I think it was something like "show in playlists"...you could see all ...

Lizzardicus-Spork

Music Fan

412 Views

2 replies

0 likes

  • 412 Views
  • 2 replies
  • 0 likes

only plays one track from a playlist

My Spotify will only play one track from a chosen playlist, then it defaults to a 1990s playlist and will play that list with no problem. I use Windows 10 on my laptop. This has never happened before and was fine yesterday.

Casual Listener

My Spotify will only play one track from a chosen playlist, then it defaults to a 1990s playlist and will play that list with no problem. I use Windows 10 on my laptop. This has never happened before...

chesterfester

Casual Listener

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution discord not showing spotify status only shows on mobile/alexa

Discord only shows my spotify listening status when i use my iphone at home or use alexa but doesnt wanna work when i use the app on desktop.Yes i redownloaded spotify/discord cleaned appdata folders and so onI have tried everything im not dumb when ...

Casual Listener

Discord only shows my spotify listening status when i use my iphone at home or use alexa but doesnt wanna work when i use the app on desktop. Yes i redownloaded spotify/discord cleaned appdata fol...

Kiril

Moderator

823 Views

1 replies

0 likes

  • 823 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can only play tracks from lists, not in albums

Can only play tracks from my lists, when opening an album nothing happens when clicking on play buttons. PlanPremiumCountry DeviceMicrosoft StudioOperating SystemApp on Windows 10

Regular

Can only play tracks from my lists, when opening an album nothing happens when clicking on play buttons.  Plan Premium Country   Device Microsoft Studio Operating System App on Wind...

dpsalazar99

Newbie

2446 Views

15 replies

1 likes

windows10
  • 2446 Views
  • 15 replies
  • 1 likes