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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1686 Views

0 replies

2 likes

  • 1686 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145684 Views

83 replies

27 likes

  • 145684 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130623 Views

294 replies

22 likes

  • 130623 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10990 Views

1 replies

6 likes

  • 10990 Views
  • 1 replies
  • 6 likes

Superuser Contribution Problem with searching reappeared

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.Problem with searching reappeared ...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

Eni

Moderator

541 Views

3 replies

0 likes

  • 541 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't find local files on PC

PlanPremiumCountryUSADeviceHP 255 G7Operating SystemWindows 10My Question or IssueI downloaded some MP3s online (legally) but no local files show up when I try to add Local Files.

Casual Listener

Plan Premium Country USA Device HP 255 G7 Operating System Windows 10 My Question or Issue I downloaded some MP3s online (legally) but no local files show up when I try to add Local Files.

Alex

Spotify Legend

713 Views

3 replies

0 likes

  • 713 Views
  • 3 replies
  • 0 likes

Remove local files from library

I am one Windows 10 desktop and am trying to remove local files from my library. I have had several songs imported but have since deleted them. I no longer want them in my Spotify library. The only place the songs appear is in Liked Songs. I have tri...

Newbie

I am one Windows 10 desktop and am trying to remove local files from my library. I have had several songs imported but have since deleted them. I no longer want them in my Spotify library. The only p...

AeroZ

Composer

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Superuser Contribution Single click to open app in Windows notification area

PlanFree/PremiumCountryUSADeviceDell XPSOperating SystemWindows 10 My Question or IssueI installed the Spotify app on a new PC from the Windows Store. I swear there used to be an option in settings to reopen the Spotify app from the Windows notificat...

Casual Listener

Plan Free/Premium Country USA Device Dell XPS Operating System Windows 10   My Question or Issue I installed the Spotify app on a new PC from the Windows Store. I swear there used to b...

Alex

Spotify Legend

999 Views

3 replies

0 likes

  • 999 Views
  • 3 replies
  • 0 likes

Superuser Contribution New Episodes Missing "See All"

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows My Question or IssueAfter waiting so long for Spotify to add the new 'feature' of showing me the new episodes of podcasts I follow, it finally happened via a randomly placed category on my hom...

Gig Goer

Plan Premium Country USA Device Desktop Operating System Windows   My Question or Issue After waiting so long for Spotify to add the new 'feature' of showing me the new episodes of pod...

OscarDC

Moderator

4853 Views

27 replies

0 likes

episodes
new
Podcasts
SEE ALL
UI
  • 4853 Views
  • 27 replies
  • 0 likes

No windows tray icon for Spotify on Windows 21H1

As the title suggests, Spotify is longer longer appearing on the Windows system tray. I also noticed the advanced option for this changed from:"Close button should minimize the Spotify window to tray"to"Close button should minimize the Spotify window...

Casual Listener

As the title suggests, Spotify is longer longer appearing on the Windows system tray.   I also noticed the advanced option for this changed from: "Close button should minimize the Spotify win...

Amay

Spotify Star

1395 Views

1 replies

0 likes

App & Features
  • 1395 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Specific Album Playback Error

PlanPremiumCountryUSADeviceiPhone 8 AND Desktop PC version 1.1.66.580.gbd43cbc9-aOperating SystemiOS 14.7.1 / Windows 10 My Question or IssueThe Album: Ferrante & Teicher - Space Age Pop has all tracks skipping (incomplete songs). Each song is only 2...

Newbie

Plan Premium Country USA Device iPhone 8 AND Desktop PC version 1.1.66.580.gbd43cbc9-a Operating System iOS 14.7.1 / Windows 10   My Question or Issue The Album: Ferrante & Teicher...

CarlosE

Spotify Legend

1981 Views

1 replies

0 likes

  • 1981 Views
  • 1 replies
  • 0 likes

Superuser Contribution Scrolling up to find first track on the table

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows10 My Question or IssueHello.I have noticed, that in table with ...

Roadie

  None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating Syst...

Alex

Spotify Legend

1043 Views

11 replies

0 likes

  • 1043 Views
  • 11 replies
  • 0 likes

[Desktop] Where is the app location in Windows 10?

I want to change the hotkey on my Logitech 350 to open Spotify instead of the Media Center, but I cannot find where Spotify.exe is located. When I search for it using the command line it directs me to a file with 0 bytes. It I point the Logitech keyb...

Visitor

I want to change the hotkey on my Logitech 350 to open Spotify instead of the Media Center, but I cannot find where Spotify.exe is located. When I search for it using the command line it directs me t...

501 Views

0 replies

0 likes

Desktop
  • 501 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist search and song suggestions not loading

PlanPremiumCountryUSA DeviceHP Pavilion Gaming Laptop Operating SystemWindows 10Current Spotify1.1.66.580.gbd43cbc9-a My Question or IssueWhen searching for playlists if I hit the "See All" button then the page never loads, just a bunch of placeholde...

Music Fan

Plan Premium Country USA   Device HP Pavilion Gaming Laptop  Operating System Windows 10 Current Spotify 1.1.66.580.gbd43cbc9-a   My Question or Issue When searching for p...

Elena

Moderator

804 Views

1 replies

0 likes

Desktop (Windows)
search unresponsive
  • 804 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Recomendations

I listen a lot of music, so everytime i'm searching for new musics, than I use the radio, but my recommendations are taking me for musics that i have listened before, so it don't show me new music, how could I reset the recomendations of my account?

Casual Listener

I listen a lot of music, so everytime i'm searching for new musics, than I use the radio, but my recommendations are taking me for musics that i have listened before, so it don't show me new music, h...

Eni

Moderator

589 Views

2 replies

1 likes

  • 589 Views
  • 2 replies
  • 1 likes

Superuser Contribution Hide / remove the section "Friends' actions" with connection to facebook in the PC application

Hide / remove the section "Friends' actions" with a connection to facebook? I do not have a facebook account and this section takes up a lot of space in the application.

Casual Listener

Hide / remove the section "Friends' actions" with a connection to facebook? I do not have a facebook account and this section takes up a lot of space in the application.

Ex108

Casual Listener

624 Views

2 replies

0 likes

App & Features
  • 624 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Windows app can't play when using 3.1 surround setup.

PlanPremiumCountryIndonesiaDeviceAcer Nitro 7Operating SystemWindows 11 My Question or IssueSpotify Windows app both UWP and non-UWP version can't play if the output is set on 3.1 surround sound. Video/How to reproduce: https://youtu.be/RBhchYa0tVkSp...

Casual Listener

Plan Premium Country Indonesia Device Acer Nitro 7 Operating System Windows 11   My Question or Issue Spotify Windows app both UWP and non-UWP version can't play if the output is set o...

Lyubka

Moderator

1357 Views

11 replies

0 likes

  • 1357 Views
  • 11 replies
  • 0 likes

Superuser Contribution Lyrics are not fully visible

PlanPremiumCountryIndiaDeviceHP laptopOperating SystemWindows 10 My Question or IssueWhen viewing lyrics on the spotify desktop app , most of the time a huge chunk of the lyrics are cut off and since scrolling is not possible only a bit of each line ...

Regular

  Plan Premium Country India Device HP laptop Operating System Windows 10   My Question or Issue When viewing lyrics on the spotify desktop app , most of the time a huge chunk of...

OscarDC

Moderator

8937 Views

7 replies

3 likes

  • 8937 Views
  • 7 replies
  • 3 likes

Solved!!Superuser Contribution Blank page

PlanPremiumCountryTaiwanDeviceMicrosoft Surface Pro7Microsoft Surface Pro 3Operating SystemWindow10 version 20H2 My Issue Hi community. My spotify had conftonted a weird problem. I've led it run on my new computer (surface pro 7), however after the i...

Regular

Plan Premium Country Taiwan Device Microsoft Surface Pro7 Microsoft Surface Pro 3 Operating System Window10 version 20H2   My Issue     Hi community. My spotify ...

Ver

Spotify Legend

3985 Views

7 replies

1 likes

  • 3985 Views
  • 7 replies
  • 1 likes

LImited playlist Share options

Hi,I'm using the Windows 10 Desktop app. I have a Premium subscription.When I go to share one of my playlists I only get two options:a) Copy link to playlistb) Embed playlist.What happened to all the others e.g. sharing to social media platforms?? (I...

Newbie

Hi, I'm using the Windows 10 Desktop app.  I have a Premium subscription. When I go to share one of my playlists I only get two options: a) Copy link to playlist b) Embed playlist. What hap...

OneByBoo

Roadie

507 Views

1 replies

0 likes

App & Features
  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution Media Keys on keyboard and mouse don't work when Show desktop overlay is on

PlanFree/PremiumCountrySouth AfricaDeviceLaptopOperating SystemWindows 10 My Question or IssueWhen Desktop overlay when using media keys is enabled, the media keys are not able to play/pause skip a song when the spotify app is not selected/ primary w...

Newbie

Plan Free/Premium Country South Africa Device Laptop Operating System Windows 10   My Question or Issue When Desktop overlay when using media keys is enabled, the media keys are not ab...

MafeG

Spotify Legend

652 Views

1 replies

0 likes

Desktop
media keys
Spotify app for desktop
Windows 10
  • 652 Views
  • 1 replies
  • 0 likes

Superuser Contribution Something went wrong .... yet another addition to the myriad of errors with the win 10 desktop app

Everything is up to date. Win 10 desktop. When opening the spotify app a window with the message 'something went wrong, try reloading' comes up. Reloading doesn't work. Using the task manager doesn't work either as one instance of the process with th...

Regular

Everything is up to date. Win 10 desktop.   When opening the spotify app a window with the message 'something went wrong, try reloading' comes up. Reloading doesn't work. Using the task manage...

Ver

Spotify Legend

964 Views

6 replies

2 likes

  • 964 Views
  • 6 replies
  • 2 likes

Feature Request: HTTPS only mode for VPN

PlanPremiumCountryCanadaDeviceLaptopOperating SystemWindows 10 My Question or IssueIt is well known that Spotify doesn't like VPNs, more so since the new UI for desktop apparently. My guess is that Spotify uses tcp connections on specific ports that ...

Newbie

Plan Premium Country Canada Device Laptop Operating System Windows 10   My Question or Issue It is well known that Spotify doesn't like VPNs, more so since the new UI for desktop ...

568 Views

0 replies

0 likes

  • 568 Views
  • 0 replies
  • 0 likes

Superuser Contribution LIKED Song List Won't Play

Plan Premium Country USA Device PC Operating System Windows 10 My song in my LIKED SONGS won't play, neither by hitting the big Play button, nor any of the individual songs in That list. Won't play through my Alexa speaker either. Can add and remove ...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My song in my LIKED SONGS won't play, neither by hitting the big Play button, nor any of the individual songs i...

Jeremy

Spotify Legend

1107 Views

5 replies

0 likes

  • 1107 Views
  • 5 replies
  • 0 likes