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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 134352 Views
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  • 24 likes
  • Mac
    Windows
  • 134352 Views
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  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50976 Views
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  • 32 likes
  • Windows
  • 50976 Views
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Solved!! Spotify app installation fails on Windows 10

Operating SystemWindows 10 My Question or IssueI got an error message saying I needed to update my Spotify app, so I tried downloading it from Spotify. It said I had a version from the Microsoft store so I needed to update it from there. So I thought...

  • Casual Listener
  • Operating System Windows 10   My Question or Issue I got an error message saying I needed to update my Spotify app, so I tried downloading it from Spotify. It said I had a version from the M...
  • Morphonteus
  • Visitor
  • 4160 Views
  • 5 replies
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  • 4160 Views
  • 5 replies
  • 0 likes

Missing discography in desktop but, not xbox

PlanFreeCountryUSA DeviceWindows 10 laptopOperating SystemWindows 10 My IssueI am unable to easily make a playlist from all songs from certain artists because the discography option is missing in the desktop version. I see the albums and I see popula...

  • Casual Listener
  •   Plan Free Country USA   Device Windows 10 laptop Operating System Windows 10   My Issue I am unable to easily make a playlist from all songs from certain artists because ...
  • 169 Views
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  • 169 Views
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Superuser Contribution hard drive crashed

So my windows system drive crashed, but my files were all on other drives. My Spotify playlists have a mix of streamed music and local files I've collected over the years. I added the local folders and I can see that the files are there in local file...

  • Visitor
  • So my windows system drive crashed, but my files were all on other drives.  My Spotify playlists have a mix of streamed music and local files I've collected over the years.  I added the loc...
  • Elena
  • Moderator
  • 179 Views
  • 1 replies
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  • 179 Views
  • 1 replies
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Having more filter for liked titles playlist

PlanPremiumCountryFranceDevicePCOperating SystemWindows 10 My Question or IssueAfter many times spent on spotify, the list of liked songs became very large with lot of different kind of songs ( rock, ballads, punk, rap, pop, 80's, etc...). By now, I'...

  • Casual Listener
  • Plan Premium Country France Device PC Operating System Windows 10   My Question or Issue After many times spent on spotify, the list of liked songs became very large with lot of differ...
  • leodamoizo
  • Casual Listener
  • 198 Views
  • 2 replies
  • 0 likes
  • 198 Views
  • 2 replies
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Spotify lowering music volume when im in League of legends

PlanPremiumCountrySlovakiaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueEvery time i select the league of legends window or im in game, spotify lowers volume, I didnt find anything in League settings and I tried the windows lowering ...

  • Visitor
  • Plan Premium Country Slovakia Device Desktop PC Operating System Windows 10   My Question or Issue Every time i select the league of legends window or im in game, spotify lowers volume...
  • PrettyMuchSwiss
  • Composer
  • 1473 Views
  • 1 replies
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  • 1473 Views
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Solved!!Superuser Contribution Local files

CountryGermanyDevicePCOperating SystemWindows 10, 2004 My Question or IssueI have a large amount of mp3 files on my hard drive (> 90k) and have unticked the option to include/show them in Spotify.However, everytime I'm searching for an artist, it eas...

  • Casual Listener
  • Country Germany Device PC Operating System Windows 10, 2004   My Question or Issue I have a large amount of mp3 files on my hard drive (> 90k) and have unticked the option to include/...
  • ShiftedPhase
  • Regular
  • 396 Views
  • 5 replies
  • 3 likes
  • 396 Views
  • 5 replies
  • 3 likes

Superuser Contribution [Desktop] Cannot Login to App via Facebook, can click button, but no response

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue The Spotify App booted me out of my account (can still use it via web), and now I can't even log in via the Facebook option. I would click on the "Log in with Facebook" butt...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue   The Spotify App booted me out of my account (can still use it via web), and now I can't ev...
  • Elena
  • Moderator
  • 248 Views
  • 1 replies
  • 0 likes
  • App
    Facebook
    Login
    windows10
  • 248 Views
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Superuser Contribution Crash on search

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify crashes when I try to enter anything into the search bar (whether its one letter from the keyboard, or pasted in). I have already tried deleting cache, running as admin, r...

  • Visitor
  •   Plan Premium Device Desktop Operating System Windows 10   My Question or Issue Spotify crashes when I try to enter anything into the search bar (whether its one letter from the k...
  • Elena
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify starts slow & searches slow

PlanPremiumCountry DevicePCOperating System Windows 10 My Question or Issue Hi. This is a complaint and I would like a response from a staffer. I have the same issue as here: https://community.spotify.com/t5/Desktop-Windows/Why-is-my-spotify-often-so...

  • Visitor
  •   Plan Premium Country   Device PC Operating System  Windows 10   My Question or Issue   Hi.   This is a complaint and I would like a response from a staff...
  • Glenikins
  • Visitor
  • 2397 Views
  • 6 replies
  • 4 likes
  • 2397 Views
  • 6 replies
  • 4 likes

Superuser Contribution music quality when downloading to listen offline (Windows)

I would like to know in what kind of sound quality playlist downloads are offline in the program for Windows PC? and if there is an option to select the quality type of offline music?

  • Newbie
  • I would like to know in what kind of sound quality playlist downloads are offline in the program for Windows PC? and if there is an option to select the quality type of offline music?
  • Elena
  • Moderator
  • 9441 Views
  • 5 replies
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  • 9441 Views
  • 5 replies
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Superuser Contribution Playlist radio does not show liked songs

Issue in Windows Desktop playerWhen right-clicking on one of my own playlists and selecting "Go to Playlist Radio", the playlist for the radio show a mix of tracks that I have liked and unmarked tracks. For the tracks that I have already liked ealier...

  • Regular
  • Issue in Windows Desktop player When right-clicking on one of my own playlists and selecting "Go to Playlist Radio", the playlist for the radio show a mix of tracks that I have liked and unmarked tr...
  • Mihail
  • Spotify Legend
  • 288 Views
  • 3 replies
  • 0 likes
  • playlist radio
  • 288 Views
  • 3 replies
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Superuser Contribution Spotify Overlay not showing when skipping songs

Hello whenever I am in Valorant and skip songs/pause songs the overlay on the top left doesn't show up however when I play in windowed fullscreen it shows up, it never use to do this. pls fix thanks

  • Casual Listener
  • Hello whenever I am in Valorant and skip songs/pause songs the overlay on the top left doesn't show up however when I play in windowed fullscreen it shows up, it never use to do this.   pls fi...
  • Mihail
  • Spotify Legend
  • 1529 Views
  • 2 replies
  • 0 likes
  • 1529 Views
  • 2 replies
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Superuser Contribution Windows 10 disable auto startup

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10Version1.0.87.491.ge2a121fc (Windows Store version)My Question or IssueHi,Spotify keeps opening up on startup even though I have changed all the settings I can think of, help?Thanks!

  • Regular
  • Plan Premium Country Sweden Device PC Operating System Windows 10 Version 1.0.87.491.ge2a121fc (Windows Store version) My Question or Issue Hi, Spotify keeps opening up on startup even th...
  • sodarus
  • Newbie
  • 56270 Views
  • 11 replies
  • 2 likes
  • 56270 Views
  • 11 replies
  • 2 likes

Superuser Contribution Song in playlist Replaced

Plan : PremiumCountry: USAI'd put my OS/Device, but I'm seeing this on ALL devices. I had a playlist with a song, that has since been replaced - not gray'd out, but replaced. The song was "Aruarian Dance" by "Nujabes" - I can't see that song availabl...

  • Visitor
  • Plan : Premium Country: USA I'd put my OS/Device, but I'm seeing this on ALL devices.    I had a playlist with a song, that has since been replaced - not gray'd out, but replaced.&nbs...
  • Mario
  • Spotify Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have a very peculiar issue with windows 7.

Yeah so here's the issue. It's really scuffed but everytime I turn my pc on it plays a song which is clearly from spotify even if spotify isn't opened. It occurs 5 minutes after startup and goes away after one song. My dad uses it so he thinks i **bl...

  • Visitor
  • Yeah so here's the issue. It's really scuffed but everytime I turn my pc on it plays a song which is clearly from spotify even if spotify isn't opened. It occurs 5 minutes after startup and goes away...
  • Elena
  • Moderator
  • 264 Views
  • 1 replies
  • 0 likes
  • Computer UI
    PC
    Windows
  • 264 Views
  • 1 replies
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Superuser Contribution Sync Playlist order from Phone to Computer

PlanPremiumCountryTaiwanDevice(iPhone 10, Asus)Operating System Windows 10 My Question or IssueI made my Spotify playlist on my phone. When I first opened the playlist on the computer it was in the same order as it is arranged in my phone version. On...

  • Casual Listener
  • Plan Premium Country Taiwan Device (iPhone 10, Asus) Operating System  Windows 10   My Question or Issue I made my Spotify playlist on my phone. When I first opened the playlist o...
  • Elena
  • Moderator
  • 300 Views
  • 4 replies
  • 0 likes
  • 300 Views
  • 4 replies
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Solved!!Superuser Contribution Spotify for Windows Updates forgets play settings

It's most bothersome. For all my music I have random order of songs and continuous play and with each update it's reset. Can Spotify remember those settings?

  • Casual Listener
  • It's most bothersome.   For all my music I have random order of songs and continuous play and with each update it's reset.   Can Spotify remember those settings?
  • Mihail
  • Spotify Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • Update
    Windows
  • 270 Views
  • 1 replies
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spotify sorting stuck on album order

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10Spotify version1.1.42.622.gbd112320 (latest version as of now, 9/16/20) My Question or Issuetried to fix my issue of local file songs not playing in order (some would play but then skip over...

  • Casual Listener
  • Plan Premium Country USA Device Desktop Operating System Windows 10 Spotify version 1.1.42.622.gbd112320 (latest version as of now, 9/16/20)   My Question or Issue tried to fix my is...
  • br053ph
  • Casual Listener
  • 698 Views
  • 4 replies
  • 2 likes
  • album order
    Desktop
    issue
    ongoing
    Spotify
  • 698 Views
  • 4 replies
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Superuser Contribution Spotify non riproduce più la musica

PlanFreeCountryItaliaDeviceComputerOperating SystemWindows 10My Question or IssueSalve, spotify da qualche giorno non riproduce più nessun brano riportando il seguente errore: "Ora spotify non può riprodurre questo contenuto. Se il file si trova sul ...

  • Visitor
  •   Plan Free Country Italia Device Computer Operating System Windows 10 My Question or Issue Salve, spotify da qualche giorno non riproduce più nessun brano riportando il seguente error...
  • Ivan
  • Spotify Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

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