Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83342 Views

40 replies

68 likes

  • 83342 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790358 Views

503 replies

64 likes

  • 790358 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22507 Views

22 replies

7 likes

  • 22507 Views
  • 22 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3012 Views

0 replies

4 likes

  • 3012 Views
  • 0 replies
  • 4 likes

Different songs on my homepage play the same song

PlanPremiumCountryTurkey / TürkiyeDeviceBrand : Dell Model : Vostro 5490System Type: x64-basedOperating SystemWindows 10 My Question or IssueHi,I am Gözde,I would like to report an issue with your desktop spotify app.Spotify app opened,The most liste...

Newbie

Plan Premium Country Turkey / Türkiye Device Brand : Dell  Model : Vostro 5490 System Type: x64-based Operating System Windows 10   My Question or Issue Hi, I am Gözde, I woul...

354 Views

0 replies

0 likes

bug
PossibleBug
  • 354 Views
  • 0 replies
  • 0 likes

Is there a way to tag my local files using Spotify's database of metadata?

I'd like to be able to re-tag some of my local files for artists that are currently missing from Spotify (but still listed in the DB) to match Spotify's data. This way I can be sure my local files are being linked to the appropriate songs in Spotify'...

Regular

I'd like to be able to re-tag some of my local files for artists that are currently missing from Spotify (but still listed in the DB) to match Spotify's data. This way I can be sure my local files ar...

dargmuesli

Regular

8162 Views

5 replies

0 likes

Windows
  • 8162 Views
  • 5 replies
  • 0 likes

discord only shows up music played from the web player and not the desktop app

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueToday I noticed that my music played from the Spotify Desktop App isn't showing up on discord anymore. So I immediately unlinked Spotify from discord and removed permissi...

Newbie

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Today I noticed that my music played from the Spotify Desktop App isn't showing up on discord ...

355 Views

0 replies

0 likes

Discord
Spotify
  • 355 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't play songs on PC / Super glitchy

PlanPremium Family PlanCountryAUDevicePCOperating SystemWindows 10 My Question or IssueHi, so I've been using Spotify on my pc for ages with no issues but lately, it's been unusable. I can't play any song, it doesn't come up with a "you can't play th...

Visitor

  Plan Premium Family Plan Country AU Device PC Operating System Windows 10   My Question or Issue Hi, so I've been using Spotify on my pc for ages with no issues but lately, it'...

OscarDC

Moderator

840 Views

7 replies

0 likes

  • 840 Views
  • 7 replies
  • 0 likes

Spotify Connect cannot see my Desktop

PlanPremiumCountryTurkey, TR Operating SystemWindows 10 My Question or IssueHi everyone,I'm trying to change tracks, play/pause on my phone while im listening music on my Desktop app but my phone or pc does not show up on the "Connect to a Device" li...

Newbie

Plan Premium Country Turkey, TR   Operating System Windows 10   My Question or Issue Hi everyone, I'm trying to change tracks, play/pause on my phone while im listening music on m...

Taylith

Community Legend

523 Views

2 replies

0 likes

  • 523 Views
  • 2 replies
  • 0 likes

Superuser Contribution Dislike songs in Daily Drive?

Hi, does anyone know if there will ever be an option to "dislike" songs on Daily Drive and block them from playing again, as you can on Daily Mix? I can't be skipping about whilst I'm trying to get to work, but I absolutely don't want to listen to Ho...

Gig Goer

Hi, does anyone know if there will ever be an option to "dislike" songs on Daily Drive and block them from playing again, as you can on Daily Mix? I can't be skipping about whilst I'm trying to get t...

vtaylor0375

Visitor

4278 Views

6 replies

12 likes

  • 4278 Views
  • 6 replies
  • 12 likes

Superuser Contribution m4a. local files crackling

PlanFree/PremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or Issuem4a. files on Windows 10 PC Spotify are crackling like crazy recently. Something is definitely wrong with the apps ability to read m4a

Regular

Plan Free/Premium Country Australia Device PC Operating System Windows 10   My Question or Issue m4a. files on Windows 10 PC Spotify are crackling like crazy recently. Something is def...

johnwhat

Newbie

1311 Views

4 replies

2 likes

  • 1311 Views
  • 4 replies
  • 2 likes

Sound blasterx ae5 and Spotify

Good morning. i installed a new sound card: sound blasterx ae5. The card works, with youtube, with videos, with everything, except with Spotify (use on pc with app). I get this message: Spotify cannot play this content. How to do? As I said the card ...

Newbie

Good morning. i installed a new sound card: sound blasterx ae5. The card works, with youtube, with videos, with everything, except with Spotify (use on pc with app). I get this message: Spotify canno...

Mjolkspam

Casual Listener

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bonjour , savez vous pourquoi je peux écouter que des playlist ? merci

je ne peux ecouter uniquement des playlist , pour pouvoir lire des titres qui ne font pas partie d'une playlist je dois en crer une juste pour la musique

Casual Listener

je ne peux ecouter uniquement des playlist , pour pouvoir lire des titres qui ne font pas partie d'une playlist je dois en crer une juste pour la musique

Dian

Spotify Legend

496 Views

3 replies

0 likes

  • 496 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music playing but not podcasts

I am trying to listen to a podcasts on my computer (normally not an issue). However, today, I am unable to listen to any podcasts. I can listen to music fine and I can listen to podcasts when I'm logged out but not when I'm logged into my account. Th...

Visitor

I am trying to listen to a podcasts on my computer (normally not an issue). However, today, I am unable to listen to any podcasts. I can listen to music fine and I can listen to podcasts when I'm log...

Eni

Moderator

1333 Views

7 replies

1 likes

  • 1333 Views
  • 7 replies
  • 1 likes

Superuser Contribution I have paid for premium but can't log in

April 25, 2022Order ID: [Moderator edit]Unable to log in it is saying you don't have premium account

Visitor

April 25, 2022 Order ID: [Moderator edit] Unable to log in it is saying you don't have premium account

Jeremy

Spotify Legend

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Windows 1.1.87.612.gf8d110e2 stop working randomly

PlanPremiumCountryGreece DevicePCOperating SystemWindows 10 My Question or IssueLast 10-15 days Spotify for Windows 1.1.87.612.gf8d110e2 is stopping randomly leaving a ghost of Spotify in notification area.1.1.87.612.gf8d110e2 I've tried everything I...

Regular

Plan Premium Country Greece   Device PC Operating System Windows 10   My Question or Issue Last 10-15 days Spotify for Windows 1.1.87.612.gf8d110e2 is stopping randomly leaving a...

yiannis_pan

Regular

1701 Views

9 replies

1 likes

  • 1701 Views
  • 9 replies
  • 1 likes

Can't reinstall? Windows 10

My spotify app wasn't working and kept saying I didn't have the files necessary to start it up. Naturally, I uninstalled so I could reinstall it. However, despite not having either the app or the app installer, now it's saying "A Windows Store instal...

Visitor

My spotify app wasn't working and kept saying I didn't have the files necessary to start it up. Naturally, I uninstalled so I could reinstall it. However, despite not having either the app or the app...

Bingooze

Newbie

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Freezing

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueFor the last 3 months at least, I have had an on and off issue where Spotify will randomly freeze. Upon freezing, the progress bar stops, buttons, playlists, etc. n...

Newbie

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue For the last 3 months at least, I have had an on and off issue where Spotify will random...

Dian

Spotify Legend

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify unable to play anything, with dreaded "Spotify can't play this right now. ..."

PlanPremium (Family Plan)CountryCanada DeviceAsus PC (custom build) Operating SystemWindows 10 Pro My Question or Issue Spotify refuses to play anything, greeting me with the obnoxious "Spotify can't play this right now. If you have the file on your ...

Newbie

Plan Premium (Family Plan) Country Canada   Device Asus PC (custom build)  Operating System Windows 10 Pro   My Question or Issue   Spotify refuses to play anything, g...

Eni

Moderator

1127 Views

6 replies

5 likes

  • 1127 Views
  • 6 replies
  • 5 likes

Superuser Contribution Desktop app crashing

My spotify desktop app continue to crash even if I already follow tips and procedures to fix it. I installed my app from Microsoft Store. I cleared cache and reinstall the app. I also sign out all my spotify account in every devices I have. At some t...

Casual Listener

My spotify desktop app continue to crash even if I already follow tips and procedures to fix it. I installed my app from Microsoft Store. I cleared cache and reinstall the app. I also sign out all my...

OscarDC

Moderator

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error code: accesspoint:39 Can't log in

PlanPremium DuoCountrySouth AfricaDeviceLaptopOperating SystemWindows My Question or IssueI cannot log into my Desktop app. It gives an Error code: accesspoint:39 error. I have tried all of the following: Uninstalled and reinstalled spotify appChange...

Casual Listener

Plan Premium Duo Country South Africa Device Laptop Operating System Windows   My Question or Issue I cannot log into my Desktop app. It gives an Error code: accesspoint:39 error. I ha...

OscarDC

Moderator

24167 Views

7 replies

4 likes

  • 24167 Views
  • 7 replies
  • 4 likes

Superuser Contribution Lost playlists in Microsoft World

Salutations:I am a Premium member located in the US. I have the spotifuggle installed on all my mobile devices. I just downloaded the App for Windows on my laptop. Don't see any of my created playlists from my mobile devices, which are Android device...

Newbie

Salutations: I am a Premium member located in the US.   I have the spotifuggle installed on all my mobile devices.  I just downloaded the App for Windows on my laptop. Don't see any of m...

Kiril

Moderator

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs aren't downloading?

PlanPremiumDeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueSo for a while now my playist songs have just. Not been downloading? I have space, i've cleared caches and i've tried everything. Waiting, restarting my computer, uninsta...

Newbie

Plan Premium Device Desktop Computer Operating System Windows 10   My Question or Issue So for a while now my playist songs have just. Not been downloading? I have space, i've cleared ca...

Jeremy

Spotify Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes