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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136954 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136954 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53204 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53204 Views
  • 0 replies
  • 33 likes

Superuser Contribution Queue changes when filtering unplayed podcasts

PlanPremiumCountryNetherlands DevicePCOperating SystemWindows 10 My Question or IssueWhen I filter the unplayed episodes of a podcast, it automatically puts them on my active queue. I would like to just browse my podcasts, to see if there is anything...

  • Newbie
  • Plan Premium Country Netherlands   Device PC Operating System Windows 10   My Question or Issue When I filter the unplayed episodes of a podcast, it automatically puts them on my...
  • Mihail
  • Spotify Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song restarts randomly on Spotify connect

When using Spotify connect, the song randomly restarts. A typical use is this, but it does not always happen in the order listed. During the entire session I run ping towards spotify.com with stable 5 ms response time. Open Spotify on PC Windows 10 2...

  • Visitor
  • When using Spotify connect, the song randomly restarts. A typical use is this, but it does not always happen in the order listed. During the entire session I run ping towards spotify.com with stable ...
  • Jeremy
  • Spotify
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution songs playing but no sound on airpods pro

Planfamily PremiumCountryThe NetherlandsDeviceLenovo laptopOperating SystemWindows 10 My Question or IssueHello, I've been having issues with the spotify desktop app. When I want to play a song on my airpods, it doesnt play any sound, but when I disc...

  • Newbie
  •   Plan family Premium Country The Netherlands Device Lenovo laptop Operating System Windows 10   My Question or Issue Hello,  I've been having issues with the spotify deskt...
  • Ver
  • Spotify Legend
  • 18532 Views
  • 20 replies
  • 4 likes
  • 18532 Views
  • 20 replies
  • 4 likes

ASCII characters in playlist descriptions

PlanFreeCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen I click on the playlist description it displays lots of ASCII codes that put it over the character limit. I can exit out without having to change anything, but if I...

  • Visitor
  • Plan Free Country USA Device Desktop PC Operating System Windows 10   My Question or Issue When I click on the playlist description it displays lots of ASCII codes that put it over the...
  • 497 Views
  • 0 replies
  • 1 likes
  • 497 Views
  • 0 replies
  • 1 likes

Can no longer create radio stations

Plan:Family PremiumCountry:AustraliaOperating System:Windows 10 1809 October 2018 Update/ Spotify App from Microsoft StoreIssue:There is no 'Create New Station +' button in the Radio category in the desktop app. Furthermore, creating a playlist based...

  • Newbie
  • Plan: Family Premium Country: Australia Operating System: Windows 10 1809 October 2018 Update/ Spotify App from Microsoft Store Issue: There is no 'Create New Station +' button in the Radio ca...
  • moderndrummer44
  • Casual Listener
  • 13092 Views
  • 54 replies
  • 37 likes
  • Radio
    Windows 10 October update
  • 13092 Views
  • 54 replies
  • 37 likes

Superuser Contribution Spotify shows as Discord status when listening on mobile but not on desktop

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueWhen i'm listening to music on my phone it shows as a Discord status but when i'm listening to music on my computer it shows nothing, not to mention that i can't find my...

  • Visitor
  • Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue When i'm listening to music on my phone it shows as a Discord status but when i'm listening...
  • Alex
  • Moderator
  • 806 Views
  • 1 replies
  • 0 likes
  • 806 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution to move the songs does not scroll up, but if it works to go down in a playlist

PlanFreeCountryEcuadorDevicePCOperating SystemWindows 7 My Question or IssueTo move the songs it does not move up, but it does work to move down in a playlistin the video you can see what I mean

  • Visitor
  • Plan Free Country Ecuador Device PC Operating System Windows 7   My Question or Issue To move the songs it does not move up, but it does work to move down in a playlist in the video y...
  • Jeremy
  • Spotify
  • 574 Views
  • 10 replies
  • 1 likes
  • 574 Views
  • 10 replies
  • 1 likes

Superuser Contribution Spotify won't play any music with my DAC plugged in

I saw some threads about a similar issue, but couldn't find an answer there. Spotify just won't play a thing. It shows an error message saying "spotify can't play that now". Other applications play sounds just fine. I've already tried reinstalling th...

  • Visitor
  • I saw some threads about a similar issue, but couldn't find an answer there. Spotify just won't play a thing. It shows an error message saying "spotify can't play that now". Other applications play s...
  • Jeremy
  • Spotify
  • 635 Views
  • 1 replies
  • 0 likes
  • 635 Views
  • 1 replies
  • 0 likes

Superuser Contribution Going from playlist to album makes the desktop app stop playing anything at all

PlanPremiumCountryUnited StatesOperating SystemWindows 10 On my Spotify desktop app, I can go from one of my playlists to another with no problem. But at least once a day, usually twice, I'll start playing an album while a playlist of mine is already...

  • Visitor
  • Plan Premium Country United States Operating System Windows 10   On my Spotify desktop app, I can go from one of my playlists to another with no problem. But at least once a day, usually ...
  • Jeremy
  • Spotify
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 10 app doesn't load, can't repair or uninstall

Hi - I'm making this post as a last resort as I'm not sure what else to do to solve this issue, and I can no longer listen to Spotify on my desktop; hoping someone can point me in the right direction... Ever since my Spotify desktop app was "updated"...

4Vm8P0o ki0Ple5
  • Newbie
  • Hi - I'm making this post as a last resort as I'm not sure what else to do to solve this issue, and I can no longer listen to Spotify on my desktop; hoping someone can point me in the right direction...
  • Jeremy
  • Spotify
  • 394 Views
  • 1 replies
  • 1 likes
  • 394 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local files not ordered by track

PlanPremiumCountryFranceDeviceDesktop PCOperating SystemWindows 10 20H2 My Question or IssueHello,On Spotify 1.1.48.625.g1c87c7f7-a, I have a problem with local files, now when ordering local files by album, the track order is not respected, so local...

  • Gig Goer
  • Plan Premium Country France Device Desktop PC Operating System Windows 10 20H2   My Question or Issue Hello, On Spotify 1.1.48.625.g1c87c7f7-a, I have a problem with local files, now ...
  • maxchaos93
  • Gig Goer
  • 544 Views
  • 4 replies
  • 0 likes
  • 544 Views
  • 4 replies
  • 0 likes

Superuser Contribution Local files total tracks/total duration not shown anymore

PlanPremiumCountryFranceDeviceDesktop PCOperating SystemWindows 10 20H2 My Question or IssueOn Spotify (desktop app 1.1.48.625.g1c87c7f7-a), the total number of local files along with the total duration is not shown anymore, which is really annoying ...

  • Gig Goer
  • Plan Premium Country France Device Desktop PC Operating System Windows 10 20H2   My Question or Issue On Spotify (desktop app 1.1.48.625.g1c87c7f7-a), the total number of local files a...
  • maxchaos93
  • Gig Goer
  • 209 Views
  • 2 replies
  • 0 likes
  • 209 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify ads

PlanFreeCountryPoland Device Operating SystemWindows 10 My Question or IssueOn spotify i get my language ads, but sometimes i get some Ad about cream in spanish or some other language idk.

  • Casual Listener
  • Plan Free Country Poland   Device   Operating System Windows 10   My Question or Issue On spotify i get my language ads, but sometimes i get some Ad about cream  in spa...
  • Novy
  • Moderator
  • 473 Views
  • 3 replies
  • 0 likes
  • 473 Views
  • 3 replies
  • 0 likes

Superuser Contribution There are no songs to play in the queue

Plan UnlimitedFree/PremiumCountry UKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been getting the message in the header about every 50-60 tracks...

  • Gig Goer
  • Plan Unlimited Free/Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question o...
  • Novy
  • Moderator
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] Spotify Becomes Slow or Unresponsive While Using Search Bar

PlanPremiumCountryUnited StatesDeviceWindowsOperating SystemWindows 7 My Question or IssueFor about a week now every time I would use the desktop Spotify's search bar it would take an unbearable time to load up the results. Before that it used to giv...

  • Regular
  • Plan Premium Country United States Device Windows Operating System Windows 7   My Question or Issue For about a week now every time I would use the desktop Spotify's search bar it woul...
  • EvenChiu
  • Casual Listener
  • 2509 Views
  • 7 replies
  • 4 likes
  • 2509 Views
  • 7 replies
  • 4 likes

Superuser Contribution Using desktop app but it changes to web player even with no tabs open

DeviceSurface BookOperating SystemWindows 10,etc. My Question or IssueI start a playlist in the desktop app, but after a short period it stops playing there, and tells me it's playing in the web app instead even though it is not open or available. It...

  • Newbie
  •   Device Surface Book Operating System Windows 10,etc.   My Question or Issue I start a playlist in the desktop app, but after a short period it stops playing there, and tells me it'...
  • CarlosE
  • Moderator
  • 236 Views
  • 1 replies
  • 0 likes
  • desktop app
    web app
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist section is too small to view

PlanPremiumCountryIsrael Operating SystemWindows 10 My Question or IssueAs seen in the screenshot, I can hardly see what's in the playlist, making it impossible to use.I'm using 200% on the ease of access in Windows 10. But I need it in order to see ...

  • Regular
  • Plan Premium Country Israel   Operating System Windows 10   My Question or Issue As seen in the screenshot, I can hardly see what's in the playlist, making it impossible to use. I...
  • Novy
  • Moderator
  • 554 Views
  • 3 replies
  • 1 likes
  • 554 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Daily mix after finishes the list does not show new items

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or Issue Hi. Before the last updates I could play the Daily Mix and, after the list was played, new songs were added and the new list with new items was shown but now I can´t. If I...

  • Music Fan
  • Plan Premium Country Spain Device PC Operating System Windows 10   My Question or Issue   Hi. Before the last updates I could play the Daily Mix and, after the list was played, n...
  • Novy
  • Moderator
  • 492 Views
  • 1 replies
  • 0 likes
  • 492 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Missing "Your episodes" podcast playlist for Windows desktop app

Hi, I've been adding podcasts to the newly created "Your episodes" playlist in the spotify app on my iphone (see attached photo). However, I can not find the playlist on my desktop app, nor on the browser. Is this some sort of a bug? Will it be fixed...

  • Visitor
  • Hi, I've been adding podcasts to the newly created "Your episodes" playlist in the spotify app on my iphone (see attached photo). However, I can not find the playlist on my desktop app, nor on the br...
  • CarlosE
  • Moderator
  • 2070 Views
  • 1 replies
  • 1 likes
  • 2070 Views
  • 1 replies
  • 1 likes

Superuser Contribution equalizer

is there a equalizer in spotify pc 

  • Visitor
  • is there a equalizer in spotify pc  
  • Novy
  • Moderator
  • 279 Views
  • 1 replies
  • 1 likes
  • 279 Views
  • 1 replies
  • 1 likes