Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
IMO the lazy loading has significantly degraded the spotify desktop experience. I understand the appeal on Spotify's end due to the enormous amount of traffic spotify receives, however I'd suggest implementing a cache to store the users library and j...
IMO the lazy loading has significantly degraded the spotify desktop experience. I understand the appeal on Spotify's end due to the enormous amount of traffic spotify receives, however I'd s...
Spotify Legend
436 Views
1 replies
0 likes
Hello all,Some of my songs were displayed on several playlists and so my artist page account had an overlay 'Discovered on' with these playlists.I'm not anymore in these but the display is still present, I was wondering if it will still be forever di...
Hello all, Some of my songs were displayed on several playlists and so my artist page account had an overlay 'Discovered on' with these playlists. I'm not anymore in these but the display is still ...
Moderator
830 Views
3 replies
0 likes
Premium - Belgium - PC - Win 10 - Spotify for Windows - 1.1.67.586.gbb5ef64e Since auto install of most recent version ( a few moments ago) spotify does not react to multimedia keys on my keyboard.Play/Pause, Next Song / Previous Song.It used to work...
Premium - Belgium - PC - Win 10 - Spotify for Windows - 1.1.67.586.gbb5ef64e Since auto install of most recent version ( a few moments ago) spotify does not react to multimedia keys on my ke...
Spotify Star
470 Views
1 replies
0 likes
I installed Spotify from the Microsoft Store and I ran it. I tried to log in putting my email and password but there was an error concerning the proxy or the firewall. I deactivated the proxy and then I checked the firewall and everything was ok. Nex...
I installed Spotify from the Microsoft Store and I ran it. I tried to log in putting my email and password but there was an error concerning the proxy or the firewall. I deactivated the proxy and the...
Moderator
456 Views
1 replies
1 likes
I've noticed in the past couple of days that the "See Discography" link on artists' pages no longer navigates to a listing of their albums. Instead, that link has been bringing me to first album listed for that particular artist. Repro StepsIn either...
I've noticed in the past couple of days that the "See Discography" link on artists' pages no longer navigates to a listing of their albums. Instead, that link has been bringing me to first album list...
Moderator
1694 Views
7 replies
2 likes
Hey everyone, the desktop app (windows 10) is recently acting weird. The album cover at the bottom left is low quality and I don't know why.
Hey everyone, the desktop app (windows 10) is recently acting weird. The album cover at the bottom left is low quality and I don't know why.
Spotify Legend
751 Views
3 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueGood Afternoon,For the past year or so I have been encountering an issue that results in GUI failure. Recently I saw a post on reddit about people finding fixes to issues and...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Good Afternoon, For the past year or so I have been encountering an issue that results in GUI fai...
Spotify Legend
1050 Views
1 replies
0 likes
PlanPremiumCountryArgentinaDevicedesktop (win10), netbook (win 10), lg m250 (android 7.0)Operating SystemWindows 10, Android 7.0 My Question or Issuewhen playing a song on my desktop, my netbook shows the timestamp as -1:0-6 , when in the desktop is ...
Plan Premium Country Argentina Device desktop (win10), netbook (win 10), lg m250 (android 7.0) Operating System Windows 10, Android 7.0 My Question or Issue when playing a song on my...
Music Fan
2598 Views
13 replies
0 likes
Sorry if this is the wrong place to post this. I couldn't find a dedicated bug report page.When I add a song from the recommended list to my playlist, the whole list refreshes. This is annoying as I usually like to go through all the recommendations ...
Sorry if this is the wrong place to post this. I couldn't find a dedicated bug report page. When I add a song from the recommended list to my playlist, the whole list refreshes. This is annoying as ...
Spotify Legend
569 Views
1 replies
1 likes
I'm in my Queue on Spotify Desktop 1.1.66.580 on W10 and when I skip through a song the queue refreshes. It takes a second for it to happen but my question is why is it doing this? It really shouldn't. The whole queue aside from the now playing goes ...
I'm in my Queue on Spotify Desktop 1.1.66.580 on W10 and when I skip through a song the queue refreshes. It takes a second for it to happen but my question is why is it doing this? It really shouldn'...
Spotify Legend
596 Views
1 replies
0 likes
PlanFreeCountrySlovakiaDeviceDesktop ComputerOperating SystemWindows 10My Question or IssueHello, i wanna write a message to friend, how Can I do it?, I know his nickname, but it probably isn't his name on spotify. Please help me
Plan Free Country Slovakia Device Desktop Computer Operating System Windows 10 My Question or Issue Hello, i wanna write a message to friend, how Can I do it?, I know his nickname, but it pr...
Moderator
561 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceHP Pavilion 15 NotebookOperating SystemWindows 10 My Question or Issue Hi. I'm having a problem with Spotify desktop app randomly going silent during a song. It happened a few months back and again recently, and then again t...
Plan Premium Country UK Device HP Pavilion 15 Notebook Operating System Windows 10 My Question or Issue Hi. I'm having a problem with Spotify desktop app random...
Casual Listener
5928 Views
4 replies
0 likes
Windows 10, Laptop I am using desktop app, Free Plan on my laptop and recently I was logged out. When logging in, the pop up for Premium Subscription greyed out all other areas and there are no options to skip or close the pop up. I cannot access the...
Windows 10, Laptop I am using desktop app, Free Plan on my laptop and recently I was logged out. When logging in, the pop up for Premium Subscription greyed out all other areas and there are no opt...
Casual Listener
743 Views
5 replies
0 likes
PlanPremium DeviceWindows PCMacbook ProOperating SystemWindows 10macOS Catalina My Question or IssueI recently noticed that the desktop apps are unfollowing users/profiles. I'm not sure if it just shows that a certain user profile is unfollowed or no...
Plan Premium Device Windows PC Macbook Pro Operating System Windows 10 macOS Catalina My Question or Issue I recently noticed that the desktop apps are unfollowing users/prof...
Spotify Star
5587 Views
9 replies
2 likes
PlanPremiumCountryBrazilDeviceGalaxy S20 and a Windows DesktopOperating SystemAndroid 11 and Windows 10 My issue is that If I am listening to a playlist created by the Blend function, only me and the person whom I blended with can see my activities o...
Plan Premium Country Brazil Device Galaxy S20 and a Windows Desktop Operating System Android 11 and Windows 10 My issue is that If I am listening to a playlist created by the Ble...
Spotify Legend
3282 Views
4 replies
1 likes
PlanPremiumCountryHKDeviceHPOperating SystemWindows 10 My Question or IssueI have some apple headphones and can't play/pause with the wired headphones, wireless work fine but wired can't play/pause
Plan Premium Country HK Device HP Operating System Windows 10 My Question or Issue I have some apple headphones and can't play/pause with the wired headphones, wireless work fine but...
Moderator
2672 Views
1 replies
0 likes
PlanPremiumCountryVietnamDeviceWindows 10 PC latest update (Version 21H1)Operating SystemWindows 10 Version 21H1 My Question or IssueIf Spotify was playing something but then It had to restart for a update available in Windows Store It would lose It'...
Plan Premium Country Vietnam Device Windows 10 PC latest update (Version 21H1) Operating System Windows 10 Version 21H1 My Question or Issue If Spotify was playing something ...
Spotify Legend
848 Views
3 replies
1 likes
PlanPremiumCountryUkraine/GermanyDeviceMS GS65 Stealth Thin 8RFOperating SystemWindows 10 x64 21H1 My Question or IssueIf the computer goes into hibernation, and then exits, ui spotify completely breaks down.In archive videoscreen mkv with trouble.
Plan Premium Country Ukraine/Germany Device MS GS65 Stealth Thin 8RF Operating System Windows 10 x64 21H1 My Question or Issue If the computer goes into hibernation, and then ex...
Spotify Legend
424 Views
1 replies
0 likes
DevicePCOperating SystemWindows 10 My Question or IssueSince yesterday, each time I start the spotify app (on windows), I have to apply the following solution to make playback work:https://community.spotify.com/t5/Desktop-Windows/quot-Spotify-can-t-p...
Device PC Operating System Windows 10 My Question or Issue Since yesterday, each time I start the spotify app (on windows), I have to apply the following solution to make playback work: ...
Newbie
1060 Views
5 replies
0 likes
When I log into facebook it just says I have no spotify friends - I do and I have had them for some time. How can I get my spotify back to normal? thank you
When I log into facebook it just says I have no spotify friends - I do and I have had them for some time. How can I get my spotify back to normal? thank you 🙂
Spotify Star
1014 Views
3 replies
1 likes
