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Step 1


Can't rewind/forward songs if Low streaming quality is set

Can't rewind/forward songs if Low streaming quality is set



Operating System

Windows 11


My Question or Issue

I believe that this is a bug, I can easily reproduce it.

If the Low streaming quality is set, then I can't rewind or forward in songs. If I do, it just pauses for a second, then switches to the next track. If I change the quality to Normal, the issue immediately goes away. However since I'm on a data cap I prefer using Low.

This issue probably appeared recently since I've been using the Low quality for years, but only been having this issue for a few weeks. 

1 Reply

Hey @bxxrak,


Sorry to see this has happened to you!
Would you mind removing your cached data to see if that makes a difference?
If it doesn't, a reinstall is also something we can try, but before we go there, you may create a free test account to see if the behaviour remains the same 🙂

We'll be on the lookout for your response.

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