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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2350 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154463 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

146852 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11456 Views

1 replies

6 likes

  • 11456 Views
  • 1 replies
  • 6 likes

Superuser Contribution bug skipping songs when it hits the 0:01 second mark while in the web player

IssueHiThere is a bug with the songs being skipped at the one second mark if you could get it fixed that would be appreciated

Casual Listener

Issue Hi There is a bug with the songs being skipped at the one second mark if you could get it fixed that would be appreciated

Alex

Spotify Legend

1208 Views

8 replies

1 likes

  • 1208 Views
  • 8 replies
  • 1 likes

Superuser Contribution Home page not loading in Web player - Couldn't find that page error

PlanPremiumCountryUnited StatesDeviceDesktop Chrome Web BrowserOperating SystemWindows 10 My Question or IssueWhen I open the web player on any browser on any computer I see "Couldn't find that page" error. I also see this on the desktop app. If I op...

Casual Listener

  Plan Premium Country United States Device Desktop Chrome Web Browser Operating System Windows 10   My Question or Issue When I open the web player on any browser on any compute...

Eni

Moderator

3420 Views

5 replies

2 likes

Desktop Player
home page
Web Player
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Superuser Contribution App is completely broken. Takes forever to load, cannot play music, playlists can’t load.

PlanPremium StudentCountryUSADeviceGaming computer, IntelOperating SystemWindows 10 My Question or Issue I cannot use my desktop app at all.So I’ve pretty much run out of ideas here. My desktop app for Spotify has not been working for the last week. ...

Casual Listener

  Plan Premium Student Country USA Device Gaming computer, Intel Operating System Windows 10   My Question or Issue   I cannot use my desktop app at all. So I’ve pretty ...

Alex

Spotify Legend

830 Views

3 replies

0 likes

  • 830 Views
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  • 0 likes

[HELP] Must Force Close To Search

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10My Question or IssueFor at least a month now, whenever I need to search in Spotify it says the feature is unavailable (or something close to that). If I close the program and try to reopen i...

Newbie

Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue For at least a month now, whenever I need to search in Spotify it says the feature is unavailable (or...

Amay

Spotify Star

464 Views

1 replies

0 likes

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Solved!! Spotify.exe location

I am a developer and i need Spotify.exe's location. For me its in C:\Users\yourPCname\AppData\Roaming\Spotify folder. But i saw couple people who downloaded Spotify from Microsoft Store, they dont have Spotify.exe in the location that i share.Where a...

Newbie

I am a developer and i need Spotify.exe's location. For me its in C:\Users\yourPCname\AppData\Roaming\Spotify folder. But i saw couple people who downloaded Spotify from Microsoft Store, they dont ha...

CHAPPO935

Newbie

227396 Views

7 replies

3 likes

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  • 7 replies
  • 3 likes

Solved!! Bluetooth headphones control overriden by web browser

DeviceSony WH-1000XM3Operating SystemWindows 10 My Question or IssueI can't control spotify through my headphones, when I have some youtube video open. Whatever I do with the headphones' touch panel gets sent to the web browser instead. Commands from...

Casual Listener

Device Sony WH-1000XM3 Operating System Windows 10   My Question or Issue I can't control spotify through my headphones, when I have some youtube video open. Whatever I do with the headpho...

barro32

Newbie

1298 Views

2 replies

0 likes

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Superuser Contribution Text greyed out glitch

My IssueI was browsing some pages, suddenly after reload, almost every text-label (from Home button, to the playlists.) in left menu, goes and stays dark gray, but they still function normally, its just a graphical glitch. This glitch occurs very ran...

Casual Listener

My Issue I was browsing some pages, suddenly after reload, almost every text-label (from Home button, to the playlists.) in left menu, goes and stays dark gray, but they still function normally, its...

MafeG

Spotify Legend

772 Views

2 replies

0 likes

Windows 10 Application
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  • 2 replies
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Solved!!Superuser Contribution Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue When I try to play a song I get the following error message "Spotify can't play this right now...

klb1980

Visitor

741822 Views

499 replies

64 likes

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  • 499 replies
  • 64 likes

Superuser Contribution Too many grayed tracks on PC, but these tracks available on iPhone

PlanPremium (active, next payment 15.09.2021)CountryRussiaDeviceiPhone, PCOperating SystemiOS 14.3, Windows 10 My Question or IssueA lot of tracks in search results and even in my playlists created for example 2 weeks ago that are greyed. But these t...

Casual Listener

Plan Premium (active, next payment 15.09.2021) Country Russia Device iPhone, PC Operating System iOS 14.3, Windows 10   My Question or Issue A lot of tracks in search results and even ...

MafeG

Spotify Legend

790 Views

3 replies

0 likes

Music
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Solved!!Superuser Contribution Song Distortion/Robotic vocals

For some reason, desktop spotify makes my songs sound distorted, with the vocals sounding robotic. This only occurs on desktop spotify, with every song I play. I'm currently on a premium plan and using Windows 10. I've already looked on Google for a ...

Newbie

For some reason, desktop spotify makes my songs sound distorted, with the vocals sounding robotic. This only occurs on desktop spotify, with every song I play. I'm currently on a premium plan and usi...

Ver

Spotify Legend

4604 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Issues with Spotify Home Page

PlanPremiumCountryUkraineDeviceDesktop, phoneOperating SystemWindows 10, Android 11 My Question or IssueSince the UI update I am having troubles understanding the idea behind some of the sections of the home page, for it defies all logic. So much tha...

Roadie

Plan Premium Country Ukraine Device Desktop, phone Operating System Windows 10, Android 11   My Question or Issue Since the UI update I am having troubles understanding the idea behind...

Alex

Spotify Legend

3227 Views

18 replies

1 likes

  • 3227 Views
  • 18 replies
  • 1 likes

Superuser Contribution Nothing is being displayed

PlanFreeCountryUSADeviceWindowsOperating SystemWindows 10My Question or IssueHello People of the Spotify Community,I cant see anything when I log into my account. I have a blank screen. I dont see any songs or playlists. I don't know how long this ha...

Regular

Plan Free Country USA Device Windows Operating System Windows 10 My Question or Issue Hello People of the Spotify Community, I cant see anything when I log into my account. I have a blank s...

MisterGeneric

Regular

2527 Views

19 replies

0 likes

Account
Login
  • 2527 Views
  • 19 replies
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Superuser Contribution How to remove recently played items?

PlanFreeCountryKoreaDeviceLG laptopOperating SystemWindows 10 My Question or IssueThere is no way to remove recently played items for both of playlist and podcast.I attached pictures.  

Casual Listener

Plan Free Country Korea Device LG laptop Operating System Windows 10   My Question or Issue There is no way to remove recently played items for both of playlist and podcast. I attache...

Ver

Spotify Legend

3186 Views

3 replies

0 likes

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  • 3 replies
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How to make spotify continue the order of the last queued song?

Is there a way to make spotify continue with the playlist order of the last queued song instead of always going back to the order of the song that played before clearing the queue list?

Newbie

Is there a way to make spotify continue with the playlist order of the last queued song instead of always going back to the order of the song that played before clearing the queue list?

Amay

Spotify Star

1540 Views

1 replies

0 likes

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Superuser Contribution certain podcast shows doesn't play episodes anymore without special conditions

Hello everyone. Plan: PremiumCountry: GermanyDevice: desktop computerOperating System: Windows 10App Version: 1.1.67.586.gbb5ef64e My Issue:For a couple of days, I got problems with a specific podcast show BBC Global News Podcast, which I have subscr...

Casual Listener

Hello everyone.   Plan: Premium Country: Germany Device: desktop computer Operating System: Windows 10 App Version: 1.1.67.586.gbb5ef64e   My  Issue: For a couple of day...

ParentalControl

Composer

945 Views

5 replies

2 likes

  • 945 Views
  • 5 replies
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Solved!!Superuser Contribution [Desktop] Discography option not working

My Question or Issue: When you try to click the option Discography of any artist, I get redirected to a random album and can't open the actual discography folder. PlanPremiumDeviceWin10 Laptop

Casual Listener

My Question or Issue:   When you try to click the option Discography of any artist, I get redirected to a random album and can't open the actual discography folder.      Plan...

Jeremy

Spotify Legend

980 Views

3 replies

3 likes

  • 980 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Cannot like / remove like for local files

PlanPremiumCountryUS / JapanDeviceDesktop PCOperating SystemWindows 11Spotify for Windows1.1.67.586.gbb5ef64e My Question or IssueLook at the screenshots:1. Not all music in "Liked Songs" playlist has a heart icon.2. If I right click on those files, ...

Music Fan

Plan Premium Country US / Japan Device Desktop PC Operating System Windows 11 Spotify for Windows 1.1.67.586.gbb5ef64e   My Question or Issue Look at the screenshots: 1. Not all mus...

AeroZ

Composer

4326 Views

2 replies

1 likes

  • 4326 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify glitches out every few seconds

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWhen I stream songs on pc, it glitches out every few seconds. I assumed this issue was either due to a slow drive or internet connection but even though all my songs are downl...

Newbie

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue When I stream songs on pc, it glitches out every few seconds. I assumed this issue was either due t...

MafeG

Spotify Legend

2845 Views

1 replies

0 likes

  • 2845 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Doesn't let windows sleep

The app has a System power request still which doesn't allow windows to sleep when prompted to. I have seen this issue has been ongoing for years

Newbie

The app has a System power request still which doesn't allow windows to sleep when prompted to. I have seen this issue has been ongoing for years

Alex

Spotify Legend

416 Views

1 replies

0 likes

Desktop
  • 416 Views
  • 1 replies
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Superuser Contribution Unable to play songs, have tried everything

PlanPremiumCountryUnited StatesDeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueWhenever I try to play any song on the Spotify app on my PC it says its unavailable and its all greyed out, I have tried going through my fire wall, logg...

Newbie

Plan Premium Country United States Device Windows 10 PC Operating System Windows 10   My Question or Issue Whenever I try to play any song on the Spotify app on my PC it says its unava...

Ver

Spotify Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes