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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1490 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144890 Views

83 replies

27 likes

  • 144890 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129707 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10924 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Superuser Contribution Disappear from "Discovered on"

Hello all,Some of my songs were displayed on several playlists and so my artist page account had an overlay 'Discovered on' with these playlists.I'm not anymore in these but the display is still present, I was wondering if it will still be forever di...

Newbie

Hello all, Some of my songs were displayed on several playlists and so my artist page account had an overlay 'Discovered on' with these playlists. I'm not anymore in these but the display is still ...

Lyubka

Moderator

794 Views

3 replies

0 likes

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Spotify stopped reacting to Multi Media keyboard after new version

Premium - Belgium - PC - Win 10 - Spotify for Windows - 1.1.67.586.gbb5ef64e Since auto install of most recent version ( a few moments ago) spotify does not react to multimedia keys on my keyboard.Play/Pause, Next Song / Previous Song.It used to work...

Casual Listener

Premium - Belgium - PC - Win 10 - Spotify for Windows - 1.1.67.586.gbb5ef64e   Since auto install of most recent version ( a few moments ago) spotify does not react to multimedia keys on my ke...

dinomight

Spotify Star

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify doesn't work

I installed Spotify from the Microsoft Store and I ran it. I tried to log in putting my email and password but there was an error concerning the proxy or the firewall. I deactivated the proxy and then I checked the firewall and everything was ok. Nex...

Newbie

I installed Spotify from the Microsoft Store and I ran it. I tried to log in putting my email and password but there was an error concerning the proxy or the firewall. I deactivated the proxy and the...

Novy

Moderator

439 Views

1 replies

1 likes

  • 439 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Possible Defect: "See Discography" Link Navigates to First Listed Album from Artist Rather than List

I've noticed in the past couple of days that the "See Discography" link on artists' pages no longer navigates to a listing of their albums. Instead, that link has been bringing me to first album listed for that particular artist. Repro StepsIn either...

Newbie

I've noticed in the past couple of days that the "See Discography" link on artists' pages no longer navigates to a listing of their albums. Instead, that link has been bringing me to first album list...

Eni

Moderator

1653 Views

7 replies

2 likes

  • 1653 Views
  • 7 replies
  • 2 likes

Superuser Contribution Album Cover Resolution

Hey everyone, the desktop app (windows 10) is recently acting weird. The album cover at the bottom left is low quality and I don't know why.

Composer

Hey everyone, the desktop app (windows 10) is recently acting weird. The album cover at the bottom left is low quality and I don't know why.

MafeG

Spotify Legend

714 Views

3 replies

0 likes

  • 714 Views
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Solved!!Superuser Contribution GUI failure, Mutant File

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueGood Afternoon,For the past year or so I have been encountering an issue that results in GUI failure. Recently I saw a post on reddit about people finding fixes to issues and...

Newbie

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Good Afternoon, For the past year or so I have been encountering an issue that results in GUI fai...

Alex

Spotify Legend

1031 Views

1 replies

0 likes

GUI failure
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Solved!!Superuser Contribution consistent delay/desync between devices

PlanPremiumCountryArgentinaDevicedesktop (win10), netbook (win 10), lg m250 (android 7.0)Operating SystemWindows 10, Android 7.0 My Question or Issuewhen playing a song on my desktop, my netbook shows the timestamp as -1:0-6 , when in the desktop is ...

Casual Listener

Plan Premium Country Argentina Device desktop (win10), netbook (win 10), lg m250 (android 7.0) Operating System Windows 10, Android 7.0   My Question or Issue when playing a song on my...

TheBango

Music Fan

2453 Views

13 replies

0 likes

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Superuser Contribution [Desktop][Playlists] Recommendation list refresh bug

Sorry if this is the wrong place to post this. I couldn't find a dedicated bug report page.When I add a song from the recommended list to my playlist, the whole list refreshes. This is annoying as I usually like to go through all the recommendations ...

Newbie

Sorry if this is the wrong place to post this. I couldn't find a dedicated bug report page. When I add a song from the recommended list to my playlist, the whole list refreshes. This is annoying as ...

CarlosE

Spotify Legend

559 Views

1 replies

1 likes

Desktop
Playlists
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Superuser Contribution Spotify Desktop queue refresh

I'm in my Queue on Spotify Desktop 1.1.66.580 on W10 and when I skip through a song the queue refreshes. It takes a second for it to happen but my question is why is it doing this? It really shouldn't. The whole queue aside from the now playing goes ...

Music Fan

I'm in my Queue on Spotify Desktop 1.1.66.580 on W10 and when I skip through a song the queue refreshes. It takes a second for it to happen but my question is why is it doing this? It really shouldn'...

Alex

Spotify Legend

470 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Message to a friend

PlanFreeCountrySlovakiaDeviceDesktop ComputerOperating SystemWindows 10My Question or IssueHello, i wanna write a message to friend, how Can I do it?, I know his nickname, but it probably isn't his name on spotify. Please help me

Newbie

Plan Free Country Slovakia Device Desktop Computer Operating System Windows 10 My Question or Issue Hello, i wanna write a message to friend, how Can I do it?, I know his nickname, but it pr...

Eni

Moderator

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
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Solved!!Superuser Contribution Spotify randomly goes silent

PlanPremiumCountryUKDeviceHP Pavilion 15 NotebookOperating SystemWindows 10 My Question or Issue Hi. I'm having a problem with Spotify desktop app randomly going silent during a song. It happened a few months back and again recently, and then again t...

Regular

  Plan Premium Country UK Device HP Pavilion 15 Notebook Operating System Windows 10    My Question or Issue   Hi. I'm having a problem with Spotify desktop app random...

Siddhantsandilya

Casual Listener

5694 Views

4 replies

0 likes

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Superuser Contribution Premium Subscription Ad Blocked Access to Spotify

Windows 10, Laptop I am using desktop app, Free Plan on my laptop and recently I was logged out. When logging in, the pop up for Premium Subscription greyed out all other areas and there are no options to skip or close the pop up. I cannot access the...

Casual Listener

Windows 10, Laptop I am using desktop app, Free Plan on my laptop and recently I was logged out. When logging in, the pop up for Premium Subscription greyed out all other areas and there are no opt...

Eggysssy

Casual Listener

715 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Spotify unfollowing users/profiles

PlanPremium DeviceWindows PCMacbook ProOperating SystemWindows 10macOS Catalina My Question or IssueI recently noticed that the desktop apps are unfollowing users/profiles. I'm not sure if it just shows that a certain user profile is unfollowed or no...

Composer

Plan Premium   Device Windows PC Macbook Pro Operating System Windows 10 macOS Catalina   My Question or Issue I recently noticed that the desktop apps are unfollowing users/prof...

MattSuda

Spotify Star

5475 Views

9 replies

2 likes

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Superuser Contribution Users Not Showing Up on Friend Activity Feed While Listening to Blend Playlists

PlanPremiumCountryBrazilDeviceGalaxy S20 and a Windows DesktopOperating SystemAndroid 11 and Windows 10 My issue is that If I am listening to a playlist created by the Blend function, only me and the person whom I blended with can see my activities o...

Casual Listener

Plan Premium Country Brazil Device Galaxy S20 and a Windows Desktop Operating System Android 11 and Windows 10   My issue is that If I am listening to a playlist created by the Ble...

CarlosE

Spotify Legend

3115 Views

4 replies

1 likes

Blend
blend playlist
Friend Activity
Friend Activity Feed
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Solved!!Superuser Contribution Wired headphones can't play/pause with the buttons

PlanPremiumCountryHKDeviceHPOperating SystemWindows 10 My Question or IssueI have some apple headphones and can't play/pause with the wired headphones, wireless work fine but wired can't play/pause

Newbie

Plan Premium Country HK Device HP Operating System Windows 10   My Question or Issue I have some apple headphones and can't play/pause with the wired headphones, wireless work fine but...

Eni

Moderator

2494 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify for Windows 10 Store will lose it playing track If there is a update.

PlanPremiumCountryVietnamDeviceWindows 10 PC latest update (Version 21H1)Operating SystemWindows 10 Version 21H1 My Question or IssueIf Spotify was playing something but then It had to restart for a update available in Windows Store It would lose It'...

Regular

  Plan Premium Country Vietnam Device Windows 10 PC latest update (Version 21H1) Operating System Windows 10 Version 21H1   My Question or Issue If Spotify was playing something ...

CarlosE

Spotify Legend

826 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Superuser Contribution If the computer goes into hibernation, and then exits, ui spotify completely breaks down.

PlanPremiumCountryUkraine/GermanyDeviceMS GS65 Stealth Thin 8RFOperating SystemWindows 10 x64 21H1 My Question or IssueIf the computer goes into hibernation, and then exits, ui spotify completely breaks down.In archive videoscreen mkv with trouble.

Casual Listener

Plan Premium Country Ukraine/Germany Device MS GS65 Stealth Thin 8RF Operating System Windows 10 x64 21H1   My Question or Issue If the computer goes into hibernation, and then ex...

CarlosE

Spotify Legend

409 Views

1 replies

0 likes

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Superuser Contribution USB sound card playback issue

DevicePCOperating SystemWindows 10 My Question or IssueSince yesterday, each time I start the spotify app (on windows), I have to apply the following solution to make playback work:https://community.spotify.com/t5/Desktop-Windows/quot-Spotify-can-t-p...

Casual Listener

Device PC Operating System Windows 10   My Question or Issue Since yesterday, each time I start the spotify app (on windows), I have to apply the following solution to make playback work: ...

sadgoose

Newbie

1032 Views

5 replies

0 likes

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I can't see my friends on the right of my screen any more, there is only a facebook login option.

When I log into facebook it just says I have no spotify friends - I do and I have had them for some time. How can I get my spotify back to normal? thank you

Casual Listener

When I log into facebook it just says I have no spotify friends - I do and I have had them for some time. How can I get my spotify back to normal? thank you 🙂  

AdamDamon

Spotify Star

987 Views

3 replies

1 likes

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Superuser Contribution Song timeline is broken since latest update when using Spotify Connect

Hello, I've updated all my desktop apps and mobile app on my Android device to the latest this morning. I'm using Spotify connect all the time, to cast on a laptop plugged in on my sound system. Since the update, the spotify connect works as usual, b...

Regular

Hello,  I've updated all my desktop apps and mobile app on my Android device to the latest this morning.   I'm using Spotify connect all the time, to cast on a laptop plugged in on my so...

Ver

Spotify Legend

4728 Views

18 replies

5 likes

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  • 18 replies
  • 5 likes