Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
14227 Views
111 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1987 Views
15 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4968 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryUSADeviceIphone and Windows app Is there are a way to remove a song from ever being played at all? And if not, why. I'm not looking for a community answer to that, I want a response from Spotify. Why isn't this an option? I listened...
Plan Premium Country USA Device Iphone and Windows app Is there are a way to remove a song from ever being played at all? And if not, why. I'm not looking for a communit...
Moderator
2975 Views
1 replies
0 likes
I use the windows app on my desktop on my laptop. The "remove" button specifically in my Discover Weekly playlist barely works. I have to mash the button 3-10 times before it takes the song off the playlist... The ammount of times I have to press it ...
I use the windows app on my desktop on my laptop. The 🚫 "remove" button specifically in my Discover Weekly playlist barely works. I have to mash the button 3-10 times before it takes t...
Spotify Legend
528 Views
1 replies
1 likes
PlanFreeCountryUSADeviceDell LaptopOperating SystemWindows 10 My Question or IssueSo I created a new playlist and added a bunch of songs. The thing is, for some reason, this playlist does not let me move around songs (I can't drag and drop anything)....
Plan Free Country USA Device Dell Laptop Operating System Windows 10 My Question or Issue So I created a new playlist and added a bunch of songs. The thing is, for some reason, this ...
Moderator
20771 Views
12 replies
1 likes
Desde el 2021 no puedo ver que escuchan mis amigos, solo me salen 2, siendo que antes me salían todos, además no se actualiza lo que escuchan. Probé desinstalándolo e instalándolo varias veces, pero aún así seguía igual. No sé si será un dato de rele...
Desde el 2021 no puedo ver que escuchan mis amigos, solo me salen 2, siendo que antes me salían todos, además no se actualiza lo que escuchan. Probé desinstalándolo e instalándolo varias veces, pero ...
Gig Goer
1471 Views
4 replies
1 likes
PlanPremiumCountryGermanyDevice(Samsung Galaxy S10+, Desktop)Operating System(Windows 10) My Question or IssueMy spotify desktop app is not able to go online despite a working internet connection (error code 4). It does not work on my windows 10 pc d...
Plan Premium Country Germany Device (Samsung Galaxy S10+, Desktop) Operating System (Windows 10) My Question or Issue My spotify desktop app is not able to go online despite a workin...
Visitor
28168 Views
18 replies
0 likes
PlanFamily planCountryCanadaDevice(Asus ROG G512LI )Operating System(Windows 11/Windows 10) My Question or Issuethe Subject is self-explanatory I understand windows 11 is newer then windows 10 which means it has more glitch's but both Operating Syste...
Plan Family plan Country Canada Device (Asus ROG G512LI ) Operating System (Windows 11/Windows 10) My Question or Issue the Subject is self-explanatory I understand windows 11 i...
Spotify Legend
2029 Views
7 replies
0 likes
PlanFreeCountryAntigua and BarbudaDeviceHP Pavilion x360Operating SystemWindows 10 My Question or IssueWhen i try to log onto spotify on my computer it tells me " Your country does not match the one set in your profile. To continue use, update your p...
Plan Free Country Antigua and Barbuda Device HP Pavilion x360 Operating System Windows 10 My Question or Issue When i try to log onto spotify on my computer it tells me " Your countr...
Spotify Legend
1354 Views
3 replies
1 likes
I have been trying for a long time to use Spotify PC client as my main music source. I have two Google Nest Audios in stereo in my office. Every time I try to stream to them (Connect to device) the devices listed are all TV and NVIDIA Shields elsewhe...
I have been trying for a long time to use Spotify PC client as my main music source. I have two Google Nest Audios in stereo in my office. Every time I try to stream to them (...
Moderator
584 Views
1 replies
0 likes
Hello everyone.I'm new to Spotify, I've been using another streaming platform for years.I have a Spotify Family subscription and I use Spotify on my smartphone (Android) and my PC (Windows 11), obviously with the same account.The two devices are sync...
Hello everyone. I'm new to Spotify, I've been using another streaming platform for years. I have a Spotify Family subscription and I use Spotify on my smartphone (Android) and my PC (Windows 11), o...
Regular
1809 Views
12 replies
0 likes
PlanFree/PremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueIf you sign in with an account that has a "+" in it, (ex. **bleep**), Spotify will go in an error loop with no end.
Plan Free/Premium Country United States Device PC Operating System Windows 10 My Question or Issue If you sign in with an account that has a "+" in it, (ex. **bleep**), Spotify will ...
Moderator
368 Views
1 replies
0 likes
PlanPremiumCountryUSDevicePCOperating SystemWindows 11 My Question or IssueSpotify runs on all my android devices and on the PC's web player just fine, but almost all songs in the app don't respond at all. The only thing that indicates they even try ...
Plan Premium Country US Device PC Operating System Windows 11 My Question or Issue Spotify runs on all my android devices and on the PC's web player just fine, but almost all songs i...
Moderator
447 Views
1 replies
0 likes
iPlanPremiumCountry DeviceThinkbookOperating SystemWindows 11 My Question or Issuethe setup exe I download from the website is not working. Everytime i try to install, the installation window half disappears suddenly.So I try to download it through m...
iPlan Premium Country Device Thinkbook Operating System Windows 11 My Question or Issue the setup exe I download from the website is not working. Everytime i try to install, t...
Casual Listener
923 Views
2 replies
0 likes
The people like me that like to have our music organised and don't want to miss one music in our library would like to know what are the unplayable songs, this problem has been keeping me away to subscribe to spotify because of this small but for som...
The people like me that like to have our music organised and don't want to miss one music in our library would like to know what are the unplayable songs, this problem has been keeping me away ...
Spotify Legend
5362 Views
6 replies
2 likes
I can't find where to post this and my issue with web site player not desktop app but there no category for that to post any issues. My Question or Issue Why this happening what are these things with kanji for advertising 広告 they cant be deleted from...
I can't find where to post this and my issue with web site player not desktop app but there no category for that to post any issues. My Question or Issue Why this happening what are...
Regular
1998 Views
5 replies
0 likes
PlanFree/PremiumUSA DeviceWindows 10 My Question or IssueExperiencing several ongoing issues with the website:1. It is constantly attempting to rescale the screen resolution, blacking out the screen and interrupting all my work.2. It is constantly at...
Plan Free/Premium USA Device Windows 10 My Question or Issue Experiencing several ongoing issues with the website: 1. It is constantly attempting to rescale the screen resoluti...
Moderator
406 Views
1 replies
0 likes
All of my local files on the desktop verison of spotify all have the same picture. They all have album art on my computer and in other applications but they all have the same album art in spotify. All of them have the same "album name" which is proba...
All of my local files on the desktop verison of spotify all have the same picture. They all have album art on my computer and in other applications but they all have the same album art in spotify. Al...
Visitor
6997 Views
2 replies
2 likes
PlanPremiumCountryIndiaDeviceChrome (Desktop)Operating System My Question or IssueIf we open any artist's profile on spotify web player, the song cover is not showing
Plan Premium Country India Device Chrome (Desktop) Operating System My Question or Issue If we open any artist's profile on spotify web player, the song cover is not showing
Community Legend
1310 Views
4 replies
1 likes
Plan: Premium, Country: USA, Device: PC Desktop, Operating System: Windows 10 My Question or IssueI have a pair of headphones I connect to both my PC and my cell phone at the same time. If I have Spotify open on my desktop but NOT playing AND I make ...
Plan: Premium, Country: USA, Device: PC Desktop, Operating System: Windows 10 My Question or Issue I have a pair of headphones I connect to both my PC and my c...
Moderator
3879 Views
7 replies
0 likes
So I just got a new laptop and now all of the Local Files that I had saved in playlists and Liked Songs are greyed out, and clicking on them to play them gives the message "This content is not available". Is there any way I can get them to play again...
So I just got a new laptop and now all of the Local Files that I had saved in playlists and Liked Songs are greyed out, and clicking on them to play them gives the message "This content is not availa...
Moderator
618 Views
1 replies
0 likes
Plan: FreeCountry: USDevice: Windows Chrome Browser The dislike option is missing. See image below. Probably similar to this problem that was supposedly fixed, but isn't for me:https://community.spotify.com/t5/Ongoing-Issues/Desktop-Remove-Dislike-so...
Plan: Free Country: US Device: Windows Chrome Browser The dislike option is missing. See image below. Probably similar to this problem that was supposedly fixed, but isn't for...
Moderator
767 Views
3 replies
1 likes
