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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 139273 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54973 Views
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  • Windows
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Superuser Contribution high-pitched sound in the background

hello I have a high-pitched noise that goes into the background on some music someone can help me plz

  • Casual Listener
  • hello I have a high-pitched noise that goes into the background on some music someone can help me plz  
  • Mihail
  • Spotify Legend
  • 352 Views
  • 3 replies
  • 0 likes
  • 352 Views
  • 3 replies
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Random songs being played without me doing anything.

PlanPremium (Family)CountryUSADeviceSamsung Galaxy Note 9, Windows 10 PCOperating SystemOne UI 2 and Windows 10My Question or IssueSo I was playing a game of CS:GO and randomly my normal playlist switched to some random song that I've never even hear...

  • Newbie
  • Plan Premium (Family) Country USA Device Samsung Galaxy Note 9, Windows 10 PC Operating System One UI 2 and Windows 10 My Question or Issue So I was playing a game of CS:GO and randomly my n...
  • TreyAnastasio
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
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Superuser Contribution Differences between 1.1.53.608.g7ed9c03a-a and 1.1.53.608.g7ed9c03a

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or Issue : Can you tell me about deifferences between versions 1.1.53.608.g7ed9c03a-a (i have this one) and 1.1.53.608.g7ed9c03a . I have a problem with display discography. In my...

  • Newbie
  •   Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue :  Can you tell me about deifferences between versions 1.1.53.608.g7ed9c03a-a...
  • Mihail
  • Spotify Legend
  • 357 Views
  • 1 replies
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  • 357 Views
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Superuser Contribution Auto-Play turned off but still getting songs not in playlist

Premium, USA, Spotify for Windows I have auto-play turned off in settings, but something is wacky. Spotify plays songs not in the current playlist. It happens all the time now. My Question or Issue

  • Roadie
  • Premium, USA, Spotify for Windows   I have auto-play turned off in settings, but something is wacky. Spotify plays songs not in the current playlist. It happens all the time now.   &nbs...
  • Jeremy
  • Spotify
  • 184 Views
  • 1 replies
  • 1 likes
  • 184 Views
  • 1 replies
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Spotify is Pausing across all my devices

PlanPremiumCountryUnited States DeviceGalaxy S9+, Windows computerOperating SystemAndroid, Win 10 My Question or IssueMy Spotify account pauses music every 20-30 seconds or so both on my PC and Phone, It also does this over 4G so It isn't a ISP issue...

  • Newbie
  • Plan Premium Country United States  Device Galaxy S9+, Windows computer Operating System Android, Win 10   My Question or Issue My Spotify account pauses music every 20-30 seconds...
  • AyuTheHuman
  • Composer
  • 169 Views
  • 1 replies
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  • 169 Views
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Superuser Contribution Shortcuts hasn't updated in months.

So when i made my account months ago it got hacked shortly after. About a week of someone using my account without me realizing and my "shortcuts" section is entirely their music. I booted them from the account and changed my login info and expected ...

  • Casual Listener
  • So when i made my account months ago it got hacked shortly after. About a week of someone using my account without me realizing and my "shortcuts" section is entirely their music. I booted them from ...
  • Eni
  • Moderator
  • 220 Views
  • 1 replies
  • 0 likes
  • Ongoing Issues
    shortcuts
  • 220 Views
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Solved!!Superuser Contribution Favorite songs always initially play based on 'added on' time, also when sorted differently

PlanFreeCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueI have sorted my favorite songs by artist. When i play song it will play through them based on 'added on' time. After changing ordering again it will play them correctly unt...

  • Casual Listener
  • Plan Free Country Germany Device PC Operating System Windows 10   My Question or Issue I have sorted my favorite songs by artist. When i play song it will play through them based on 'a...
  • Eni
  • Moderator
  • 388 Views
  • 3 replies
  • 0 likes
  • 388 Views
  • 3 replies
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Superuser Contribution Problème partage musique

PlanPremiumBelgique(Windows 10.) My Question or Issue Bonjour, Quand je tente de partager un morceau de musique via mon application Spotify (Windows 10) sur messenger (facebook), j'ai ceci comme message : You cannot view this application. Please make...

  • Casual Listener
  • Plan Premium Belgique (Windows 10.)   My Question or Issue   Bonjour,   Quand je tente de partager un morceau de musique via mon application Spotify (Windows 10) sur messenger...
  • Mihail
  • Spotify Legend
  • 2285 Views
  • 4 replies
  • 0 likes
  • 2285 Views
  • 4 replies
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Superuser Contribution Full screen podcast always showing controls

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueGoing full screen on a podcast always shows the controls, any way to make those go away?

  • Newbie
  • Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue Going full screen on a podcast always shows the controls, any way to make those ...
  • Jeremy
  • Spotify
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
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Solved!!Superuser Contribution Play button on keyboard doesnt work for spotify

PlanFree/PremiumCountryUnited StatesOperating SystemWindows 10My Question or Issue The play button on my keyboard doesn't work for Spotify I've found a temporary fix which is switching from Realtek Digital Output then back to my headset but it doesn'...

  • Casual Listener
  • Plan Free/Premium Country United States Operating System Windows 10 My Question or Issue  The play button on my keyboard doesn't work for Spotify I've found a temporar...
  • Jeremy
  • Spotify
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
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Solved!!Superuser Contribution Spotify's latest update on PC crashes my system

PlanPremium DuoCountryIndiaOperating SystemWindows 10 Pro My Question or IssueThe latest update on PC and Windows Store platforms causes immense lag in my PC. A part of a song starts playing in a loop and the cursor doesn't move at all or moves at a ...

  • Regular
  • Plan Premium Duo Country India Operating System Windows 10 Pro   My Question or Issue The latest update on PC and Windows Store platforms causes immense lag in my PC. A part of a song st...
  • Ver
  • Spotify Legend
  • 1458 Views
  • 16 replies
  • 0 likes
  • 1458 Views
  • 16 replies
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"Remove from this Playlist" is greyed out

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I want to remove a song from a playlist, I right click on the song and want to choose the "Remove from this Playlist" option, but it's GREYED OUT.WHY? HOW DO I SIMPLY REMOVE ...

  • Casual Listener
  • Plan Premium Device Desktop Operating System Windows 10   My Question or Issue When I want to remove a song from a playlist, I right click on the song and want to choose the "Remove from...
  • hylic64
  • Newbie
  • 1268 Views
  • 3 replies
  • 1 likes
  • 1268 Views
  • 3 replies
  • 1 likes

Superuser Contribution Same Problems as Everyone Else... Except the solution failed

PlanFreeCountryCanadaDeviceLaptopOperating SystemWindows 10 My Question or IssueSo, spotify stopped working, playlists were all gone an nothing would play, similar problems as in this reddit post https://www.reddit.com/r/spotify/comments/aoc1ea/spoti...

  • Newbie
  •   Plan Free Country Canada Device Laptop Operating System Windows 10   My Question or Issue So, spotify stopped working, playlists were all gone an nothing would play, similar pr...
  • Eni
  • Moderator
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
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Superuser Contribution Spotify Playlist Radio more broken than ever

I'm experiencing problems with the Spotify Playlist Radio. I've felt like the Playlist Radio has been suggesting crappy songs for more than 6 months now. I managed to record the problem in the image below. Even more bugs appear. Why suggest the same ...

spotifyabsolutegarbage.gif spotifycrapagain.jpg
  • Regular
  • I'm experiencing problems with the Spotify Playlist Radio. I've felt like the Playlist Radio has been suggesting crappy songs for more than 6 months now. I managed to record the problem in the image ...
  • Jeremy
  • Spotify
  • 897 Views
  • 6 replies
  • 0 likes
  • 897 Views
  • 6 replies
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Superuser Contribution Volume ~5% on start up

PlanPremiumCountryUkraineDevicePCOperating SystemWindows 10 My Question or IssueNot so long ago my Spotify volume started changing to ~5% when I start my PC. The volume level in Windows is fine, same as in my browser. But I have to increase the volum...

  • Casual Listener
  •   Plan Premium Country Ukraine Device PC Operating System Windows 10   My Question or Issue Not so long ago my Spotify volume started changing to ~5% when I start my PC. The volu...
  • Jeremy
  • Spotify
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
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Superuser Contribution Ready to ditch Spotify and stick with Qobuz

Using Spotify Desktop app, how in the freaking world do I set it to default NOT to repeat every damned song I play? This is freaking idiotic design. I am so sick of starting a playlist on my iphone, mapping it to go through my desktop to pickup the s...

  • Newbie
  • Using Spotify Desktop app, how in the freaking world do I set it to default NOT to repeat every damned song I play? This is freaking idiotic design. I am so sick of starting a playlist on my iphone, ...
  • Jeremy
  • Spotify
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
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Solved!!Superuser Contribution [Desktop] Spotify not working

PlanPremiumCountryPortugalDeviceDesktopOperating SystemWindows 10 My Question or IssueMy Spotify app is working on my smartphone account, but doesn't work on my desktop account. I'm not able to start playing any music. I'd already unistalled and inst...

  • Casual Listener
  • Plan Premium Country Portugal Device Desktop Operating System Windows 10   My Question or Issue My Spotify app is working on my smartphone account, but doesn't work on my desktop accou...
  • Eni
  • Moderator
  • 389 Views
  • 7 replies
  • 0 likes
  • 389 Views
  • 7 replies
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Superuser Contribution Where are the language files located?

Hey guys! So recently, Spotify started to use the annoying gender *. I want to edit my language files to get rid of it, but I do not know how. Can anyone direct me to the appropriate directory to fix this? I found some language files in %APPDATA% but...

  • Regular
  • Hey guys!   So recently, Spotify started to use the annoying gender *.    I want to edit my language files to get rid of it, but I do not know how.   Can anyone direct me to...
  • CarlosE
  • Moderator
  • 298 Views
  • 3 replies
  • 1 likes
  • Gender
    Help
    issue
    Windows
  • 298 Views
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Superuser Contribution Spotify Won't Play When Using my Microphone

PlanPremiumCountryUnited StatesDeviceRazer Blade Stealth I thinkOperating SystemWindows 10 My Question or IssueWhen my microphone is turned on, it won't allow me to play music. It's weird and I don't know how to fix it. Thanks in advance.

  • Casual Listener
  •   Plan Premium Country United States Device Razer Blade Stealth I think Operating System Windows 10   My Question or Issue When my microphone is turned on, it won't allow me to p...
  • Jeremy
  • Spotify
  • 2304 Views
  • 4 replies
  • 0 likes
  • 2304 Views
  • 4 replies
  • 0 likes

Superuser Contribution Insanely slow executing the simplest function

My desktop app (windows, in the US) has been slowing down over the past year or so, i kept assuming it was throttling because of the insane number of playlists I've created over the years (~1-2k ish?...). This past week it has now slowed to a latency...

  • Newbie
  • My desktop app (windows, in the US) has been slowing down over the past year or so, i kept assuming it was throttling because of the insane number of playlists I've created over the years (~1-2k ish?...
  • Jeremy
  • Spotify
  • 199 Views
  • 1 replies
  • 0 likes
  • latency
    slow app
  • 199 Views
  • 1 replies
  • 0 likes