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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83565 Views

40 replies

68 likes

  • 83565 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

792275 Views

503 replies

64 likes

  • 792275 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23136 Views

25 replies

7 likes

  • 23136 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3036 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Solved!!Superuser Contribution "more" option on searching playlist now showing.

PlanFree/PremiumCountryCambodia DeviceWindows My Question or Issuehi, so ive had this problem for a while now. usually, when i search for playlists on spotify, there would be a "more" button to view all the other playlists that cannot be fit into the...

Newbie

Plan Free/Premium Country Cambodia  Device Windows  My Question or Issue hi, so ive had this problem for a while now. usually, when i search for playlists on spotify, there would be ...

Dian

Spotify Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Offline Mode bug (PC,Win10)

PlanPremiumCountryGermany DevicePCOperating SystemWin10 latest release Spotify Versionlatest ConnectionEthernet, no WiFi available My Question or IssueGetting the Error "please turn off offline mode and try again" when trying to play a song/podcast/p...

Regular

  Plan Premium Country Germany   Device PC Operating System Win10 latest release   Spotify Version latest   Connection Ethernet, no WiFi available   My Quest...

Eni

Moderator

6479 Views

18 replies

0 likes

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  • 18 replies
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Superuser Contribution Xbox One App randomly switches Left and Right stereo channels

PlanPremium (issue occurs with both Free and Premium)CountryUnited StatesDeviceXbox OneOperating SystemXbox One My Question or IssueOn the Xbox One Spotify app (which updates, so I assume support hasn't been discontinued), the Left and Right stereo c...

Newbie

Plan Premium (issue occurs with both Free and Premium) Country United States Device Xbox One Operating System Xbox One   My Question or Issue On the Xbox One Spotify app (which upd...

Dian

Spotify Legend

477 Views

1 replies

0 likes

Xbox One
Xbox one app errors
  • 477 Views
  • 1 replies
  • 0 likes

"New Releases for you" Removed?!

PlanPremium DevicePCOperating SystemWindows 10 My Question or IssueHave they removed the "New Releases for you"? After the Notifications bell, did they also remove this section now?Can others confirm this?

Music Fan

Plan Premium   Device PC Operating System Windows 10   My Question or Issue Have they removed the "New Releases for you"? After the Notifications bell, did they also remove th...

walp

Gig Goer

1875 Views

6 replies

12 likes

  • 1875 Views
  • 6 replies
  • 12 likes

Superuser Contribution Spotify still in Offline Mode even after Unistalling it mutiple times.

PlanFreeCountryFloridaDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify still continues to show Offline Mode even after Unistalling and Reinstalling it mutiple times, it works on Website Player but physical Desktop App, all the song...

Casual Listener

  Plan Free Country Florida Device Desktop Operating System Windows 10   My Question or Issue Spotify still continues to show Offline Mode even after Unistalling and Reinstalling...

Eni

Moderator

555 Views

4 replies

0 likes

  • 555 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify randomly stops playing music when using some Microsoft apps on Windows 11

PlanPremiumCountrySpainDeviceLenovo Ideapad 5 Pro Gen 6, listening on a Bose QuietComfort 45Operating SystemWindows 11 22000.739 build My Question or IssueHi,I've recently noticed that Spotify randomly stops playing my music, when I'm using some Micr...

Visitor

Plan Premium Country Spain Device Lenovo Ideapad 5 Pro Gen 6, listening on a Bose QuietComfort 45 Operating System Windows 11 22000.739 build   My Question or Issue Hi, I've rece...

JRosh_33

Visitor

1394 Views

3 replies

2 likes

  • 1394 Views
  • 3 replies
  • 2 likes

Superuser Contribution Podcast sorting on Windows desktop app

PlanPremiumCountryUSADeviceiPhone 8Operating SystemWindows 10 My Question or IssueThe issue is with the sorting options in the Spotify desktop app for Windows 10. There is no option to sort by recently added episodes, like there you can do on the mob...

Newbie

Plan Premium Country USA Device iPhone 8 Operating System Windows 10   My Question or Issue The issue is with the sorting options in the Spotify desktop app for Windows 10. There is no...

StinkorTheLegend

Newbie

3775 Views

8 replies

22 likes

  • 3775 Views
  • 8 replies
  • 22 likes

Is this the cache folder?

Hello Without having to reinstall the Spotify Windows app, is this the path where one can safely delete the cache? For me the data folder current size is: 1.14GB Path is below with edited username for privacy reasons. Thank you in advance for any ans...

Music Fan

Hello    Without having to reinstall the Spotify Windows app, is this the path where one can safely delete the cache? For me the data folder current size is: 1.14GB   Path is below...

danielmcgee

Music Fan

822 Views

2 replies

0 likes

  • 822 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify closes randomly when playing games

Plan: FamilyPremiumCountry: Norway DeviceHuawei Matebook D 15 signature edition Operating SystemWindows 10 My Question or IssueHello!I have recently ran into a problem with my Spotify application.Whenever I play music in the background while playing ...

Newbie

  Plan: Family Premium Country: Norway   Device Huawei Matebook D 15 signature edition   Operating System Windows 10   My Question or Issue Hello! I have recently...

OscarDC

Moderator

800 Views

1 replies

0 likes

  • 800 Views
  • 1 replies
  • 0 likes

Superuser Contribution essues with spotify on desktop.

Hello.I have a problem with spotify desktop both the store version and the exe version. the problem is when I login to spotify on both these versions it says something went wrong. please try reloading the page. when I reload it this message comes up ...

Visitor

Hello.I have a problem with spotify desktop both the store version and the exe version. the problem is when I login to spotify on both these versions it says something went wrong. please try reloadin...

user-removed

Not applicable

513 Views

4 replies

0 likes

  • 513 Views
  • 4 replies
  • 0 likes

Solved!! Clicking album art doesn't highlight current song playing

Currently on a Premium plan using Windows 10 and whenever I try to click the album art to go to the current playing song in a playlist, it will randomly highlight another song (always something that isn't currently playing). I've had this issue for a...

Casual Listener

Currently on a Premium plan using Windows 10 and whenever I try to click the album art to go to the current playing song in a playlist, it will randomly highlight another song (always something that ...

AdamDamon

Community Legend

1413 Views

6 replies

2 likes

  • 1413 Views
  • 6 replies
  • 2 likes

Several issues when using VPN

PlanPremiumCountryPortugalDevicePCOperating SystemWindows 10 My Question or IssueI use a VPN for reasons not concerning to Spotify. A few weeks ago several issues with the Spotify app have risen: I am unable to play songs from any artist page;Spotify...

Casual Listener

Plan Premium Country Portugal Device PC Operating System Windows 10   My Question or Issue I use a VPN for reasons not concerning to Spotify. A few weeks ago several issues with the Sp...

lettuze

Casual Listener

1199 Views

2 replies

2 likes

VPN
VPN Issues
  • 1199 Views
  • 2 replies
  • 2 likes

Superuser Contribution Web player not showing podcast episodes - all podcasts showing same blank page

PlanPremiumCountryUSDeviceMultiple PC's and laptopsOperating SystemWin 10 My Question or IssueWeb player is showing a blank page when going to any podcast. The navigation bar on the left remains but the rest is the same as the image below.Tried diffe...

Newbie

Plan Premium Country US Device Multiple PC's and laptops Operating System Win 10   My Question or Issue Web player is showing a blank page when going to any podcast. The navigation bar...

Dian

Spotify Legend

1072 Views

3 replies

1 likes

  • 1072 Views
  • 3 replies
  • 1 likes

Superuser Contribution No Video on Windows 10 desktop app but Brave browser working fine.

PlanPremiumCountry NZ DeviceWindows 10 PCOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Premium Country  NZ   Device Windows 10 PC Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does Spotify play random songs when a playlist finishes?

My Question or IssueAt the end of a playlist Spotify will start playing songs that I believe are chosen because they're supposed to be similar to what I was previously listening to. The problem for me is that they usually aren't that similar to some ...

Newbie

My Question or Issue At the end of a playlist Spotify will start playing songs that I believe are chosen because they're supposed to be similar to what I was previously listening to.  The probl...

AdamDamon

Community Legend

10762 Views

5 replies

0 likes

  • 10762 Views
  • 5 replies
  • 0 likes

Solved!! Spotify crashes immediately -- every time.

PlanPremiumCountryUSADevice Operating SystemWindows 10 My Question or IssueI have spent a lot of time trying to figure this out on my own. I am NOT very "computer-wise" so it's been a challenge. Spotify has been crashing within 2-3 seconds every time...

Newbie

Plan Premium Country USA Device   Operating System Windows 10   My Question or Issue I have spent a lot of time trying to figure this out on my own.  I am NOT very "computer-...

Taylith

Community Legend

646 Views

1 replies

3 likes

  • 646 Views
  • 1 replies
  • 3 likes

Superuser Contribution Search function not working at all

Since one of the recent updates the search function in my spotify desktop app is not working anymore.when i type in a word, the screen stays empty.no search result header or anything.just blank space.I know there are some more posts about this, but e...

Visitor

Since one of the recent updates the search function in my spotify desktop app is not working anymore. when i type in a word, the screen stays empty. no search result header or anything. just blank...

Magasin

Newbie

2437 Views

7 replies

6 likes

  • 2437 Views
  • 7 replies
  • 6 likes

Superuser Contribution Spotify Desktop App won't play

PlanPremiumCountryUSADevicePCOperating SystemWin10 My Question or IssueI can'[t get anything to play on the desktop app. My android and the web player both work, but the app is unable to play anything. The PC plays other sounds from Web Player, Games...

Casual Listener

  Plan Premium Country USA Device PC Operating System Win10   My Question or Issue I can'[t get anything to play on the desktop app. My android and the web player both work, but ...

erkyp3rky

Casual Listener

1046 Views

5 replies

0 likes

unable to play
  • 1046 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify desktop app crashing

Windows OS suddenly stops the Spotify App on desktop. No issue occurred before, already updated all audio drivers

Casual Listener

Windows OS suddenly stops the Spotify App on desktop. No issue occurred before, already updated all audio drivers

Eni

Moderator

1053 Views

7 replies

0 likes

  • 1053 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify connect doesn't work with iPhone and PC on only one playlist

PlanPremium (Family)CountryUnited StatesDeviceiPhone 12/PCOperating SystemIOS 15.5/Windows 10 ver. 10.0.19044 My Question or IssueWhen using Spotify connect with my iPhone and PC Spotify will not let me directly pick a song on only one playlist, by t...

Newbie

Plan Premium (Family) Country United States Device iPhone 12/PC Operating System IOS 15.5/Windows 10 ver. 10.0.19044   My Question or Issue When using Spotify connect with my iPhone an...

Dian

Spotify Legend

1149 Views

1 replies

0 likes

iOS 15
SpotifyConnect
Windows 10
  • 1149 Views
  • 1 replies
  • 0 likes