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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135126 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135126 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51696 Views
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  • Windows
  • 51696 Views
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Superuser Contribution App Crashes when opened

PlanPremiumCountry DeviceAMD SystemOperating SystemWindows 10 My Question or IssueI am trying to open Spotify on windows 10. As soon as I open the app it closes immediately without any notification. The system tray icon also disappears when I mouse o...

  • Casual Listener
  • Plan Premium Country   Device AMD System Operating System Windows 10   My Question or Issue I am trying to open Spotify on windows 10. As soon as I open the app it closes immediat...
  • Alex
  • Moderator
  • 342 Views
  • 4 replies
  • 2 likes
  • 342 Views
  • 4 replies
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Superuser Contribution most songs don't play, ones that do actually play freeze at 9 seconds indefinitely

PlanPremiumDeviceDesktopOperating SystemWindows 10 Enterprise My Question or IssueThis has been going on a few weeks now. I try to start playing music from my playlist. It skips several songs before finding one that will finally play. Every song that...

  • Visitor
  • Plan Premium Device Desktop Operating System Windows 10 Enterprise   My Question or Issue This has been going on a few weeks now. I try to start playing music from my playlist. It skips ...
  • Alex
  • Moderator
  • 278 Views
  • 2 replies
  • 1 likes
  • 278 Views
  • 2 replies
  • 1 likes

Superuser Contribution Cannot Reinstall Desktop App for Windows 7

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 7 Professional x64 My Question or IssueWas having the issue with Spotify trying to reinstall upon opening each time. Attempted complete reinstall and now cannot reinstall due to the ...

  • Newbie
  • Plan Premium Country United States Device Desktop Operating System Windows 7 Professional x64   My Question or Issue Was having the issue with Spotify trying to reinstall upon opening ...
  • Alex
  • Moderator
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I install the standalone version of the app in windows 10?

PlanPremiumCountryIndiaDeviceLaptop PCOperating SystemWindows 10 My Question or IssueI would like to install spotify as a traditional program and not as a windows store app. When i ran the installer downloaded from spotify.com, it just converted itse...

  • Newbie
  • Plan Premium Country India Device Laptop PC Operating System Windows 10   My Question or Issue I would like to install spotify as a traditional program and not as a windows store app. ...
  • Jeremy
  • Moderator
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
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Solved!!Superuser Contribution Trasferring account and Premium subscription to a brand new desktop PC

PlanFree/PremiumCountryHungaryDevicedesktop PCOperating SystemWindows 7 now but the new PC will be Windows 10. My Question or IssueI am buying a new desktop PC. How can I transfer my Premium subscription and account?

  • Casual Listener
  • Plan Free/Premium Country Hungary Device desktop PC Operating System Windows 7 now but the new PC will be Windows 10.   My Question or Issue I am buying a new desktop PC. How can I tra...
  • Ivan
  • Spotify Legend
  • 440 Views
  • 3 replies
  • 0 likes
  • 440 Views
  • 3 replies
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[Desktop] Download individual song or songs?

Hello Spotify community.I am a premium member and I wish to download individual songs, so that I can play around with them and sync them on my dj software. I am a beginner! If this is possible on spotify, how does one do it? And if not, what service ...

  • Casual Listener
  • Hello Spotify community. I am a premium member and I wish to download individual songs, so that I can play around with them and sync them on my dj software.  I am a beginner!  If this is p...
  • joeybiggs
  • Casual Listener
  • 129 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 129 Views
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Superuser Contribution Search/filter in all playlists

Hello, Is it possible to search/filter for songs and artists in all playlists at once. It is a very useful feature that I would use often. I know this was posible to do in previous desktop application for Windows. Using the library that summarized al...

library
  • Newbie
  • Hello,   Is it possible to search/filter for songs and artists in all playlists at once. It is a very useful feature that I would use often.    I know this was posible to do in pre...
  • stefy97100
  • Music Fan
  • 813 Views
  • 2 replies
  • 0 likes
  • 813 Views
  • 2 replies
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Artist Picture Arrows Broken!

PlanPremiumCountryUSADeviceWindows 10 desktop1080p monitorSpotify Version1.1.44.538.g8057de92 (Microsoft Store version)My Question or IssueGood evening, I noticed the when I was in the About page of an artist and tried to view their pictures, the lef...

  • Casual Listener
  • Plan Premium Country USA Device Windows 10 desktop 1080p monitor Spotify Version 1.1.44.538.g8057de92 (Microsoft Store version) My Question or Issue Good evening, I noticed the when I was i...
  • tobybg
  • Casual Listener
  • 494 Views
  • 2 replies
  • 4 likes
  • 494 Views
  • 2 replies
  • 4 likes

Superuser Contribution Desktop not syncing properly with current activity on Android Devices

PlanPremiumCountryUKDeviceDesktop App, (current version), Android App on multiple devices (also current version) - Samsung Galaxy S10 and Vankyo Matrixpad S7 Operating SystemWindows 10, various Android OSMy Question or IssueI've been experiencing pro...

  • Casual Listener
  • Plan Premium Country UK Device Desktop App, (current version), Android App on multiple devices (also current version) - Samsung Galaxy S10 and Vankyo Matrixpad S7  Operating System Window...
  • Alex
  • Moderator
  • 353 Views
  • 2 replies
  • 0 likes
  • 353 Views
  • 2 replies
  • 0 likes

Superuser Contribution Fullscreen closes when song changes

PlanFreeCountryFinlandDeviceWindows pcOperating SystemWindows 10My Question or IssueWhen I start Spotify It allows me to go fullscreen mode, but when the song changes it goes away.

  • Newbie
  • Plan Free Country Finland Device Windows pc Operating System Windows 10 My Question or Issue When I start Spotify It allows me to go fullscreen mode, but when the song changes it goes away.
  • Jeremy
  • Moderator
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution [BUG] Search in playlists

PlanPremiumCountryPoland DevicePCOperating SystemWindows 10 My Question or Issue1. Go to some playlist2. Search in playlist (ctrl+f)3. Play one result4. [ISSUE] When song ends (or cliecked "next"), next song is next stong of playlist, not from search...

  • Music Fan
  • Plan Premium Country Poland   Device PC Operating System Windows 10   My Question or Issue 1. Go to some playlist 2. Search in playlist (ctrl+f) 3. Play one result 4. [ISSUE] ...
  • Jeremy
  • Moderator
  • 253 Views
  • 1 replies
  • 0 likes
  • bug
    Playlist
    Windows
  • 253 Views
  • 1 replies
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Superuser Contribution Every attempt to open Spotify web URL from browser to app causes screen to blink or turn off

PlanPremiumCountryUSDeviceLenovo T480Operating SystemWindows 10 Pro (2004). OS build: 19041.58 My Question or IssueClicking on the Spotify icon on an embedded Spotify album found on web page to transfer to the desktop app always causes my screen to b...

  • Gig Goer
  • Plan Premium Country US Device Lenovo T480 Operating System Windows 10 Pro (2004). OS build: 19041.58   My Question or Issue Clicking on the Spotify icon on an embedded Spotify album f...
  • Alex
  • Moderator
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Overlay not appearing when playing games

i dont know what happened but i was able to see the overlay and what song was playing and everything and now all of a sudden the overlay just dissappeared, the button to toggle the overlay on and off is on and i dont understand why it isnt showing, i...

  • Visitor
  • i dont know what happened but i was able to see the overlay and what song was playing and everything and now all of a sudden the overlay just dissappeared, the button to toggle the overlay on and off...
  • Ver
  • Spotify Legend
  • 664 Views
  • 1 replies
  • 0 likes
  • 664 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search returns wrong results

PlanPremiumCountryUSADevicePCOperating SystemWindows 10,etc My Question or IssueI'm using the latest desktop version of Spotify, 1.1.43.700.g20acee0f. I just had a most annoying session of trying to search for songs to create a playlist. About 1 in 1...

  • Gig Goer
  • Plan Premium Country USA Device PC Operating System Windows 10,etc   My Question or Issue I'm using the latest desktop version of Spotify, 1.1.43.700.g20acee0f.  I just had a most...
  • Ver
  • Spotify Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Windows crashes after a few seconds.

Whenever I open Spotify on my Windows device, it crashes after a few seconds. I have tried restarting my computer and deleting/redownloading the app. Help would be much appreciated.

  • Casual Listener
  • Whenever I open Spotify on my Windows device, it crashes after a few seconds. I have tried restarting my computer and deleting/redownloading the app. Help would be much appreciated.
  • Ver
  • Spotify Legend
  • 668 Views
  • 5 replies
  • 4 likes
  • 668 Views
  • 5 replies
  • 4 likes

Superuser Contribution The app keeps crushing

PlanPremium Operating SystemWindows 10 My IssueThe app crushes after couple seconds it starts running. It never goes beyond couple seconds. I tried clean reinstall but nothing changed, my system and all the drivers are up-to-date.

  • Casual Listener
  • Plan Premium   Operating System Windows 10   My Issue The app crushes after couple seconds it starts running. It never goes beyond couple seconds. I tried clean reinstall but nothing...
  • Jeremy
  • Moderator
  • 424 Views
  • 5 replies
  • 4 likes
  • 424 Views
  • 5 replies
  • 4 likes

Superuser Contribution Why does Spotify hides the Windows volume icon from the tray?

Why does the Windows volume icon immediately disappears from the tray while Spotify is running?This happens even with the desktop overlay option disabled. What is the point of that?The volume icon is an easy way to adjust the volume with the mouse.

  • Music Fan
  • Why does the Windows volume icon immediately disappears from the tray while Spotify is running? This happens even with the desktop overlay option disabled. What is the point of that? The volume ico...
  • Ver
  • Spotify Legend
  • 215 Views
  • 2 replies
  • 0 likes
  • 215 Views
  • 2 replies
  • 0 likes

Connection error 04

PlanPremiumCountryGermanyDeviceDesktop PC with LAN connectionOperating SystemWindows 10 My Question or IssueDear Spotify Support and Community,since a few days my Spotify got some connection issues. It shows the errorcode 04 and states "No connection...

  • Visitor
  • Plan Premium Country Germany Device Desktop PC with LAN connection Operating System Windows 10   My Question or Issue Dear Spotify Support and Community, since a few days my Spotify g...
  • 123 Views
  • 0 replies
  • 0 likes
  • 123 Views
  • 0 replies
  • 0 likes

windows offline bug - do something or I will go to competition / easy fix

Spotify is not checking internet connection but rely on windows internal and bugged mechanism. It causes error code: 4 even if there is connection, and it is even more annoying when there is specific virtual switches configuration, making spotify unu...

  • Casual Listener
  • Spotify is not checking internet connection but rely on windows internal and bugged mechanism. It causes error code: 4 even if there is connection, and it is even more annoying when there is specific...
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
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  • 0 likes

Superuser Contribution Desktop client becomes very slow after using Search filter within a huge playlist

PlanPremiumCountrySwedenDeviceWindows 10 PCOperating SystemWindows 10 Home 64-bit, latest update (2004) My Question or IssueHi, Lately, in the Windows desktop client, I have had massive issues with the performance after using the search Filter within...

  • Regular
  • Plan Premium Country Sweden Device Windows 10 PC Operating System Windows 10 Home 64-bit, latest update (2004)   My Question or Issue Hi,   Lately, in the Windows desktop client...
  • warisz00r
  • Newbie
  • 2118 Views
  • 18 replies
  • 7 likes
  • Client
    Lag
    memory leak
    playlist issue
  • 2118 Views
  • 18 replies
  • 7 likes