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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1541 Views

0 replies

2 likes

  • 1541 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145057 Views

83 replies

27 likes

  • 145057 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129820 Views

294 replies

22 likes

  • 129820 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10953 Views

1 replies

6 likes

  • 10953 Views
  • 1 replies
  • 6 likes

Downloading Spotify.exe on PC won't work

I have used Spotify on my PC for around 2 years now and for some reason one day it just decided to stop working properly. Whenever I tried to open it it says that I already had a Windows Store version running. I knew that I never downloaded the Windo...

Visitor

I have used Spotify on my PC for around 2 years now and for some reason one day it just decided to stop working properly. Whenever I tried to open it it says that I already had a Windows Store versio...

OneByBoo

Roadie

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

Superuser Contribution Up/Down Arrows

PlanFree/PremiumPremiumCountryUnited States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Windows 10 laptopOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10 My Question or IssueMy up and down arrows won't let me scroll thro...

Casual Listener

Plan Free/Premium Premium Country United States   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Windows 10 laptop Operating System (iOS 10, Android Oreo, Windows 10,e...

Eni

Moderator

2132 Views

13 replies

3 likes

Desktop
keyboard
  • 2132 Views
  • 13 replies
  • 3 likes

Superuser Contribution One pixel gap at the bottom of maximized window

PlanPremiumCountryArgentinaDeviceThinkpad X1 CarbonOperating SystemWindows 11 My Question or Issue When I maximize Spotify a 1px gap appears at the bottom of the window, which is specially visible when there is a light window behind it. I've tried cl...

Regular

Plan Premium Country Argentina Device Thinkpad X1 Carbon Operating System Windows 11   My Question or Issue   When I maximize Spotify a 1px gap appears at the bottom of the windo...

Kiril

Moderator

3287 Views

4 replies

16 likes

  • 3287 Views
  • 4 replies
  • 16 likes

Can't Play Current Song Error Message

HP Laptop. Purchased Premium.The song will play for 5-7 seconds, and then will stop. An error message will pop up saying that Spotify "Can't play the current song". Super annoying considering that I am paying for this service and it doesn't work to t...

Newbie

HP Laptop. Purchased Premium. The song will play for 5-7 seconds, and then will stop. An error message will pop up saying that Spotify "Can't play the current song". Super annoying considering tha...

Amay

Spotify Star

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Top Result Doesn't Show Song

PlanFreeCountryAustraliaDeviceLenovo Ideapad 3 Slim 14"Operating SystemWindows 10 Spotify AppMy Question or IssueThis has been bugging me for a while now. Whenever I go to search for a song the top result shows either the Artist, Playlist or Album an...

Newbie

Plan Free Country Australia Device Lenovo Ideapad 3 Slim 14" Operating System Windows 10 Spotify App My Question or Issue This has been bugging me for a while now. Whenever I go to search fo...

MafeG

Spotify Legend

926 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Local Songs not downloading on PC (Windows)

Firstly, no this is not a syncing problem. My local songs refuse to download whenever I click the download button. Contacted support and they didn't know what was wrong either. All other songs that are originally on Spotify can be downloaded and it i...

Regular

Firstly, no this is not a syncing problem.  My local songs refuse to download whenever I click the download button. Contacted support and they didn't know what was wrong either. All other songs...

Jeremy

Spotify Legend

8433 Views

17 replies

0 likes

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  • 17 replies
  • 0 likes

Superuser Contribution Why don't any of my public playlists show up when others search for it?

Hi,I have several public playlists who each have 3-6 followers and they have a lot of interaction. But why don't any of them show up when others search for it? I have one magical forest type of playlist with 3 followers, but it doesn't show up in the...

Regular

Hi, I have several public playlists who each have 3-6 followers and they have a lot of interaction. But why don't any of them show up when others search for it? I have one magical forest type of pla...

Jeremy

Spotify Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

[BUG] Removing song from queue in windows

PlanPremium (probably doesn't matter)CountrySweden DeviceWindows PCOperating SystemWindows 10VersionSpotify for Windows1.1.68.628.geb44bd66 My Question or IssueIf I add the same song to my queue 3 times (or any other number > 2) and right click -> Re...

Casual Listener

Plan Premium (probably doesn't matter) Country Sweden   Device Windows PC Operating System Windows 10 Version Spotify for Windows 1.1.68.628.geb44bd66   My Question or Issue I...

Amay

Spotify Star

517 Views

1 replies

0 likes

bug
Desktop
Windows
  • 517 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music not avaible

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10My Question or IssueHello I was in my windows and when I tried to hear music it showed up this “This contend is not available” with every song and I can’t hear to anything, I already logged out...

Newbie

  Plan Premium Country Spain Device PC Operating System Windows 10 My Question or Issue Hello   I was in my windows and when I tried to hear music it showed up this  &n...

Elena

Moderator

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists greyed out

Hi, I am a UK user running Spotify Premium on a Windows 10 desktop and as of yesterday (18.09.21), every single track in my playlists are greyed out and marked as 'content not available'. I have discovered that if I connect to a North America proxy v...

Regular

Hi, I am a UK user running Spotify Premium on a Windows 10 desktop and as of yesterday (18.09.21), every single track in my playlists are greyed out and marked as 'content not available'. I have disc...

Ver

Spotify Legend

1456 Views

7 replies

2 likes

  • 1456 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution "Something went wrong try reloading page"

PlanFree/PremiumCountryUSADevice(Samsung Galaxy 9, Windows 10 PC)Operating System(Android Oreo, Windows 10,etc.) My Question or IssueHaving trouble logging into spotify PC app and webplayer.When I log in on PC app it says something about it being blo...

Casual Listener

Plan Free/Premium Country USA Device (Samsung Galaxy 9, Windows 10 PC) Operating System (Android Oreo, Windows 10,etc.)   My Question or Issue Having trouble logging into spotify ...

Elena

Moderator

3853 Views

3 replies

0 likes

Account
Login
  • 3853 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution No keyboard navigation possible

Hi there,since the recent update I can no longer navigate playlists with the keyboard keys Up, Down, Page Up, or Page Down. It is quite a nuisance to use the touchpad and the scroll bar for large playlist. Another issue: rearranging a playlist by dra...

Regular

Hi there, since the recent update I can no longer navigate playlists with the keyboard keys Up, Down, Page Up, or Page Down. It is quite a nuisance to use the touchpad and the scroll bar for large p...

Jeremy

Spotify Legend

2877 Views

18 replies

0 likes

  • 2877 Views
  • 18 replies
  • 0 likes

Solved!!Superuser Contribution Spotify plays songs very late and revinding and forwarding is also slow

Hello.After updating Spotify I have following problem:Songs are sometimes played lately after pressing play button and same is with fast forward or revind, It is very slow. I must sometimes wayt one time to again revind or forward. I don't know, if Y...

Roadie

Hello. After updating Spotify I have following problem: Songs are sometimes played lately after pressing play button and same is with fast forward or revind, It is very slow. I must sometimes wayt ...

Noguri

Roadie

1983 Views

7 replies

0 likes

  • 1983 Views
  • 7 replies
  • 0 likes

Superuser Contribution Dragging local files is broken

PlanPremiumCountryUruguayDevicePCOperating SystemWindows 10 My Question or IssueSpotify just updated to version 1.1.68.628.geb44bd66 The only thing I noticed is that, in the queue list, dragging local files is broken: If I try to drag a local file so...

Gig Goer

Plan Premium Country Uruguay Device PC Operating System Windows 10   My Question or Issue Spotify just updated to version 1.1.68.628.geb44bd66   The only thing I noticed is that...

Novy

Moderator

635 Views

1 replies

1 likes

queue list drag drop local files
  • 635 Views
  • 1 replies
  • 1 likes

Superuser Contribution bug skipping songs when it hits the 0:01 second mark while in the web player

IssueHiThere is a bug with the songs being skipped at the one second mark if you could get it fixed that would be appreciated

Casual Listener

Issue Hi There is a bug with the songs being skipped at the one second mark if you could get it fixed that would be appreciated

Alex

Spotify Legend

1106 Views

8 replies

1 likes

  • 1106 Views
  • 8 replies
  • 1 likes

Superuser Contribution Home page not loading in Web player - Couldn't find that page error

PlanPremiumCountryUnited StatesDeviceDesktop Chrome Web BrowserOperating SystemWindows 10 My Question or IssueWhen I open the web player on any browser on any computer I see "Couldn't find that page" error. I also see this on the desktop app. If I op...

Casual Listener

  Plan Premium Country United States Device Desktop Chrome Web Browser Operating System Windows 10   My Question or Issue When I open the web player on any browser on any compute...

Eni

Moderator

3332 Views

5 replies

2 likes

Desktop Player
home page
Web Player
  • 3332 Views
  • 5 replies
  • 2 likes

Superuser Contribution App is completely broken. Takes forever to load, cannot play music, playlists can’t load.

PlanPremium StudentCountryUSADeviceGaming computer, IntelOperating SystemWindows 10 My Question or Issue I cannot use my desktop app at all.So I’ve pretty much run out of ideas here. My desktop app for Spotify has not been working for the last week. ...

Casual Listener

  Plan Premium Student Country USA Device Gaming computer, Intel Operating System Windows 10   My Question or Issue   I cannot use my desktop app at all. So I’ve pretty ...

Alex

Spotify Legend

791 Views

3 replies

0 likes

  • 791 Views
  • 3 replies
  • 0 likes

[HELP] Must Force Close To Search

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10My Question or IssueFor at least a month now, whenever I need to search in Spotify it says the feature is unavailable (or something close to that). If I close the program and try to reopen i...

Newbie

Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue For at least a month now, whenever I need to search in Spotify it says the feature is unavailable (or...

Amay

Spotify Star

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Solved!! Spotify.exe location

I am a developer and i need Spotify.exe's location. For me its in C:\Users\yourPCname\AppData\Roaming\Spotify folder. But i saw couple people who downloaded Spotify from Microsoft Store, they dont have Spotify.exe in the location that i share.Where a...

Newbie

I am a developer and i need Spotify.exe's location. For me its in C:\Users\yourPCname\AppData\Roaming\Spotify folder. But i saw couple people who downloaded Spotify from Microsoft Store, they dont ha...

Siggi147

Newbie

218403 Views

6 replies

3 likes

  • 218403 Views
  • 6 replies
  • 3 likes

Solved!! Bluetooth headphones control overriden by web browser

DeviceSony WH-1000XM3Operating SystemWindows 10 My Question or IssueI can't control spotify through my headphones, when I have some youtube video open. Whatever I do with the headphones' touch panel gets sent to the web browser instead. Commands from...

Casual Listener

Device Sony WH-1000XM3 Operating System Windows 10   My Question or Issue I can't control spotify through my headphones, when I have some youtube video open. Whatever I do with the headpho...

barro32

Newbie

1212 Views

2 replies

0 likes

  • 1212 Views
  • 2 replies
  • 0 likes