Spotify on iOS connects to web player but not desktop app

[Faza]

Plan

Premium

Country

Spain

Device

Iphone 13 and PC

Operating System

(iOS 15.5 and Windows 10)

My question or issue

For the past few weeks my desktop Spotify app has not been able to connect to the app on my phone. I thought it was a Wi-Fi or connection related problem but turns out it isn´t because I can connect the web player with my phone just fine! Everything is updated, both the OS of my phone and PC as well as the Spotify app on all devices.

Any help?

[Vasil]

Hey @Faza!
 

Thanks for posting in the Community!

As there are two versions of the desktop app, one from our website and one from the Microsoft App Store (optimized for Windows), we'd suggest trying to install the version you currently don't have on your machine.
You can follow the steps from here 🙂

Let us know how it goes!