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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2032 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150184 Views

83 replies

27 likes

  • 150184 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

137981 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11269 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Superuser Contribution Block song on Spotofy Desktop PC

PlanPremiumCountryGermanyDeviceLenovoOperating SystemWindows 10 My Question or IssueHow can you block ( ausblenden ) Songs on the Spotify Windows 10 PC App? There is no "-" or Dislike Button available

Casual Listener

Plan Premium Country Germany Device Lenovo Operating System Windows 10   My Question or Issue How can you block ( ausblenden ) Songs on the Spotify Windows 10 PC App? There is no "-" o...

Odoog

Newbie

6667 Views

4 replies

9 likes

Windos Block Ausblenden
  • 6667 Views
  • 4 replies
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Superuser Contribution i can't sign up using facebook login

PlanFreeCountryIndiaDeviceInspiron 15 3000 seriesOperating SystemWindows 10 My Question or IssueI can't sign up using facebook I don't know why this is happening to me. First I tried to sign up using my gmail it said this gmail account has a account ...

Casual Listener

Plan Free Country India Device Inspiron 15 3000 series Operating System Windows 10   My Question or Issue I can't sign up using facebook I don't know why this is happening to me. First...

Novy

Moderator

884 Views

5 replies

0 likes

Sign up
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Superuser Contribution unable to see Yamaha receiver from Windows 10

PlanPremiumCountryAustraliaDevicePC & Yamaha RVX 473Operating SystemWindows 10 My Question or IssueMy Receiver is designed with airplay and i often stream from my iphone to it.I recently tried connecting from my Windows 10 PC and Spotify can no longe...

Regular

Plan Premium Country Australia Device PC & Yamaha RVX 473 Operating System Windows 10   My Question or Issue My Receiver is designed with airplay and i often stream from my iphone ...

Elena

Moderator

681 Views

3 replies

0 likes

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Superuser Contribution Swipe and next previous song are broken on iOS

PlanPremiumCountryUSADeviceIphone XOperating Systemios My Question or IssueWhen I'm listening to spotify on another device, but want to use my iphone to control, it's massively broken. For example: I start playing the second song in my liked songs pl...

Casual Listener

Plan Premium Country USA Device Iphone X Operating System ios   My Question or Issue When I'm listening to spotify on another device, but want to use my iphone to control, it's massive...

Mihail

Spotify Legend

608 Views

1 replies

0 likes

bug
Bug iOS
iOS issue
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Solved!!Superuser Contribution Spotify APP PC crash within 30 minutes listening

PlanPremiumCountryFranceDeviceMSIOperating SystemWindows 10 My Question or IssueHello, Spotify consumes a lot of RAM when I change playlists and crashes after 30 or even 40 minutes of listening.

Regular

Plan Premium Country France Device MSI Operating System Windows 10   My Question or Issue Hello, Spotify consumes a lot of RAM when I change playlists and crashes after 30 or even...

Mihail

Spotify Legend

1473 Views

1 replies

0 likes

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[Windows] Consistent deterioration of functionality until Spotify crashes and then won't restart

PlanPremium CountryDenmark DeviceDell XPS - Intel(R) Core(TM)**bleep** 2.90 GHzOperating SystemWindows 10 Enterprise My Question or Issue1. Spotify opens when the machine boots up2. Functionality slowly deteriorates (e.g. when selecting a playlist no...

Newbie

Plan Premium   Country Denmark   Device Dell XPS - Intel(R) Core(TM)**bleep** 2.90 GHz Operating System Windows 10 Enterprise   My Question or Issue 1. Spotify opens w...

simonztinra

Regular

472 Views

1 replies

1 likes

  • 472 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify application not responding

Edit: Sadly this again proved to be a shitty temporary fixhttps://community.spotify.com/t5/Desktop-Windows/The-Spotify-application-is-not-responding/m-p/5201726As before, spotify needs to be shut down 6 times in task manager. Hello, I got the common ...

Regular

Edit: Sadly this again proved to be a shitty temporary fix https://community.spotify.com/t5/Desktop-Windows/The-Spotify-application-is-not-responding/m-p/5201726 As before, spotify needs to be shut...

Julian

Moderator

572 Views

3 replies

0 likes

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Solved!!Superuser Contribution error code auth:15

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueHello,about 2 weeks ago Spotify didn't work anymore as I tried to open it. There is only this button where it says something went wrong and you should try to refresh but ...

Casual Listener

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Hello, about 2 weeks ago Spotify didn't work anymore as I tried to open it. There is only thi...

CarlosE

Spotify Legend

59223 Views

7 replies

5 likes

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  • 7 replies
  • 5 likes

Superuser Contribution Spotify incredibly slow to respond, even after complete Windows 10 reinstall

PlanPremiumCountryUnited KingdomDeviceMSI MAG X570 Tomahawk , Ryzen 7 3800X, NVME Gen 4.0, 32GB RAM, 32Mb broadband Operating SystemWindows 10 My Question or IssueI've been plagued by this issue for a while now. Spotify is very slow. Clicking play ma...

Music Fan

Plan Premium Country United Kingdom Device MSI MAG X570 Tomahawk , Ryzen 7 3800X, NVME Gen 4.0, 32GB RAM, 32Mb broadband  Operating System Windows 10   My Question or Iss...

Ver

Spotify Legend

1634 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution Make playlist private/public option disappeared

PlanPremiumCountryUSADeviceAlienware LaptopOperating SystemWindows 10 My Question or IssueWhen I updated my Spotify, the option to make playlists public or private completely disappeared from the options menu. I've tried reinstalling Spotify 3 times ...

Music Fan

Plan Premium Country USA Device Alienware Laptop Operating System Windows 10   My Question or Issue When I updated my Spotify, the option to make playlists public or private completely...

Edwin71

Music Fan

13728 Views

21 replies

8 likes

  • 13728 Views
  • 21 replies
  • 8 likes

Superuser Contribution Cannot view my profile after turning off data processing from facebook

PlanFreeCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI cannot view my spotify profile on desktop app or web browser when logged in. I can view my profile as unregistered user via link in web browser. This error started after I ...

Visitor

  Plan Free Country Poland Device PC Operating System Windows 10   My Question or Issue I cannot view my spotify profile on desktop app or web browser when logged in. I can view ...

Novy

Moderator

825 Views

7 replies

0 likes

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Superuser Contribution Error auth 15

PlanFreeCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueI have been trying to long into my spotify account and it works on my xbox but when I try to use it on my PC and Web Browser it doesn't work. I've tried a Fresh i...

Visitor

  Plan Free Country United States Device Desktop Operating System Windows 10   My Question or Issue I have been trying to long into my spotify account and it works on my xbox but...

Eni

Moderator

599 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify is broken after I reinstalled it

I reinstalled Spotify and when I opened it it was all blank, I reinstalled Spotify, did a few clear uninstalls but still it would'nt work.Been stuck on this screen every time i reinstall it

Visitor

I reinstalled Spotify and when I opened it it was all blank, I reinstalled Spotify, did a few clear uninstalls but still it would'nt work. Been stuck on this screen every time i reinstall it

Jeremy

Spotify Legend

594 Views

1 replies

0 likes

App & Features
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Superuser Contribution Slow list of playlists scrolling speed while holding a playlist

PlanPremiumCountryPolandDeviceDesktopOperating SystemWindows 10 My Question or IssueAfter one of the updates this year, scrolling through list of all playlists while holding a playlist has been unbearably slow. Before, depending on how close you held...

Newbie

  Plan Premium Country Poland Device Desktop Operating System Windows 10   My Question or Issue After one of the updates this year, scrolling through list of all playlists while ...

tozzart

Newbie

1012 Views

2 replies

1 likes

Desktop
Windows
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Solved!!Superuser Contribution Windows: Playlist limited to 50 tracks

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 My Question or IssueI can't add more than 50 tracks to a playlist on Windows. This works fine on Android.Take, for example, this album that contains 58 tracks: https://open.spotify.com/...

Casual Listener

Plan Premium Country Portugal Device Laptop Operating System Windows 10   My Question or Issue I can't add more than 50 tracks to a playlist on Windows. This works fine on Android. Ta...

Mihail

Spotify Legend

653 Views

3 replies

0 likes

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Superuser Contribution Can't select multiple songs/albums from one artists at a time

PlanPremiumCountryUSDevicedell g3 laptopOperating Systemwindows 10 My Question or IssueI noticed that I am no longer able to use shift, or ctrl, to select multiple songs from an artist unless they are in one album. ctrl+a also only selects songs on o...

Casual Listener

Plan Premium Country US Device dell g3 laptop Operating System windows 10   My Question or Issue I noticed that I am no longer able to use shift, or ctrl, to select multiple songs from...

Mihail

Spotify Legend

1322 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

[Desktop][Connect] Samsung galaxy book pro 360 crash

The app downloaded from samsung galaxy book pro 360 doesn't work. It's a black window without anything when opened. The same goes to both Microsoft Shop or web download. Anyone experiencing the same?

Visitor

The app downloaded from samsung galaxy book pro 360 doesn't work.  It's a black window without anything when opened.  The same goes to both Microsoft Shop or web download.  Anyone expe...

335 Views

0 replies

0 likes

Connect
Desktop
  • 335 Views
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Superuser Contribution Why my spotify account stucked in italy while i'm in madagascar?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

1223 Views

7 replies

1 likes

  • 1223 Views
  • 7 replies
  • 1 likes

Superuser Contribution Discord Listening Party

PlanPremiumCountryUSADevicePCOperating SystemWindows 8 I've been having issues with listening parties and discord. When I try to join, it says that I'm already listening along but the song itself doesn't play. The songs updates with the other person ...

Newbie

Plan Premium Country USA Device PC Operating System Windows 8   I've been having issues with listening parties and discord. When I try to join, it says that I'm already listening along ...

Jeremy

Spotify Legend

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue won’t show up offline

PlanFree/PremiumCountryI am have a issue with my queue offline, I can put songs into queue and they will play offline but All I can see in my queue is grey blocks, no word and I can’t do anything with them like switch songs, I run windows 10 on a lap...

Regular

Plan Free/Premium Country I am have a issue with my queue offline, I can put songs into queue and they will play offline but All I can see in my queue is grey blocks, no word and I can’t do anyth...

Ver

Spotify Legend

1500 Views

12 replies

0 likes

  • 1500 Views
  • 12 replies
  • 0 likes