Thanks for posting in the Community.
Could you try with a clean reinstall of the desktop app and let us know how that went? Here is how to do one.
We'd also need the OS installed on your device and the Spotify app version you're using.
Keep us posted,
Hey there you,
Yeah, you! 😁
Welcome - we're glad you joined the Spotify Community!
While you here, let's have a fun game…