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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84644 Views

40 replies

68 likes

  • 84644 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

801347 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

kazash

Visitor

25358 Views

27 replies

7 likes

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  • 27 replies
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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3143 Views

0 replies

4 likes

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Superuser Contribution After 1 song plays in my playlist, another song plays from a different list

When I choose to hear playlist, it gives one song from the list but after it uses a song not from the list. I've been looking up how to fix it but they say to disable a auto play setting but it wont work. Please help.

Visitor

When I choose to hear playlist, it gives one song from the list but after it uses a song not from the list. I've been looking up how to fix it but they say to disable a auto play setting but it wont ...

Jeremy

Spotify Legend

361 Views

1 replies

0 likes

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Lost all songs in playlist after reinstalling Spotify on Desktop x2

Plan:PremiumCountry:England / United KingdomDevice:(iPhone SE)Operating System:(Windows 10) My Question or Issue:I had a syncing issue with my Spotify in where the desktop wasn’t matching up to my iPhone when I would add new songs into my already exi...

Newbie

Plan: Premium Country: England / United Kingdom Device: (iPhone SE) Operating System: (Windows 10)   My Question or Issue: I had a syncing issue with my Spotify in where the desktop wa...

263 Views

0 replies

1 likes

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Superuser Contribution Any way to minimize or remove items on the sidebar?

I never use anything in "Your Library"--just use the Playlists--and I have to scroll down every time I want to access anything that I use.

Visitor

I never use anything in "Your Library"--just use the Playlists--and I have to scroll down every time I want to access anything that I use.

JustNaeem

Regular

2623 Views

2 replies

3 likes

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Superuser Contribution Clicking on song plays a different song

I am on Spotify Premium. When I click a song to play in my liked songs list, Spotify plays a different song. And I have to click again to force it to play the song I want.

Visitor

I am on Spotify Premium. When I click a song to play in my liked songs list, Spotify plays a different song. And I have to click again to force it to play the song I want.

Elena

Moderator

600 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

[Desktop][Podcasts] Track fade will leave Podcast episodes "un-finished"

fading tracks (on by default for me), will leave podcast episodes unfinished, because it wasnt playing the last couple of seconds... i think. look into it. See if you can "finish" a track if you reach the last 20 seconds. or mark it when fading away ...

Regular

fading tracks (on by default for me), will leave podcast episodes unfinished, because it wasnt playing the last couple of seconds... i think.    look into it. See if you can "finish" a tr...

278 Views

0 replies

0 likes

Desktop
Podcasts
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Superuser Contribution Songs cutting in and out briefly; HP PC; Premium; Both webpage & app

Even if I download the playlist it still cuts in and out. Cannot play one song through because it cuts in and out every 2-3 seconds. Not an internet issue, the connection is good and restarted the computer. Cleared data. Have also uninstalled and rei...

Newbie

Even if I download the playlist it still cuts in and out. Cannot play one song through because it cuts in and out every 2-3 seconds. Not an internet issue, the connection is good and restarted the co...

Elena

Moderator

408 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution [Your Library] Liked songs from collaborative albums are not listed and organized appropriately

This is more a bug, so I don't know if I'm supposed to submit it differently than an idea/feature request.When albums are made by two different artists with their names equally listed as the album artist, it sometimes adds liked songs from the album ...

Casual Listener

This is more a bug, so I don't know if I'm supposed to submit it differently than an idea/feature request. When albums are made by two different artists with their names equally listed as the album ...

CarlosE

Spotify Legend

1400 Views

5 replies

3 likes

Your Library
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Superuser Contribution Only 249 local files seem to load. Is that a normal limitation? Library Win

So, I have found out how to check mark the local files as well as turning it off and back on while restarting the app to rescan; however, my issue is that I have some 3000+ local music files. All from iTunes, Google Music (previous life), and now mos...

Visitor

So, I have found out how to check mark the local files as well as turning it off and back on while restarting the app to rescan; however, my issue is that I have some 3000+ local music files. All fro...

Yordan

Moderator

1084 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Não consigo ver as atividades dos meus amigos.

Faz uns meses que bugou a minha barra de "atividades dos amigos", antes apareciam as atividades de todos que eu seguia, agora com o bug ficaram apenas 2 pessoas. Isso tem cerca de 6 meses. Esperei que resolvesse e nada. Sigo 13 pessoas e só duas apar...

Newbie

Faz uns meses que bugou a minha barra de "atividades dos amigos", antes apareciam as atividades de todos que eu seguia, agora com o bug ficaram apenas 2 pessoas. Isso tem cerca de 6 meses. Esperei qu...

Jeremy

Spotify Legend

919 Views

1 replies

0 likes

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Superuser Contribution spotify blend ruining friend activity

PlanPremiumCountry Device(iPhone 11,Windows 11 PC )Operating SystemWindows 11 My Question or IssueI joined a Spotify blend with a friend and after we joined it, the friend activity on the desktop only shows each other, and other people in other blend...

Visitor

  Plan Premium Country   Device (iPhone 11,Windows 11 PC ) Operating System Windows 11   My Question or Issue I joined a Spotify blend with a friend and after we joined it, ...

Alex

Spotify Legend

4176 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution I'm using Spotify app will it count as a stream if I lower the volume from sound settings

PlanFreeCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueI am using the Spotify app on windows 10. Will it not count as a stream if I lower the volume from the "app volume and device preferences" in sound settings of the laptop and ...

Visitor

Plan Free Country   Device Laptop Operating System Windows 10   My Question or Issue I am using the Spotify app on windows 10. Will it not count as a stream if I lower the volume ...

Yordan

Moderator

12374 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution All of my account's playlists have vanished from library.

None of the below information is required. However, the more you providIe the easier it will be for us to try and help.PlanPremiumCountryUSADeviceLITERALLY ALL OF THEMOperating SystemEVERY ONE WE HAVE TRIED My Question or IssueAll of my account's pla...

Newbie

None of the below information is required. However, the more you providIe the easier it will be for us to try and help. Plan Premium Country USA Device LITERALLY ALL OF THEM Operating System ...

Yordan

Moderator

323 Views

1 replies

0 likes

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Superuser Contribution video black screen

After 5 mins of play video goes black. Audio unaffected.Tried logging out and uninstalling all devices then reinstalling on 1 and logging back in. Tried restart. Tried playback settings to normal. Tried downloading the content. Tried playing other co...

Newbie

After 5 mins of play video goes black. Audio unaffected. Tried logging out and uninstalling all devices then reinstalling on 1 and logging back in. Tried restart. Tried playback settings to normal. ...

Alex

Spotify Legend

1257 Views

1 replies

0 likes

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Superuser Contribution spotify.com redirecting to Brazil site

When I go to https://www.spotify.com/ it automatically redirects me to https://www.spotify.com/br/ even tho the location in my account is set to India and I'm not using any proxy or vpn

Visitor

When I go to https://www.spotify.com/ it automatically redirects me to https://www.spotify.com/br/ even tho the location in my account is set to India and I'm not using any proxy or vpn

Yordan

Moderator

737 Views

1 replies

0 likes

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Superuser Contribution Sometimes the song playing in playlist doesn't match song actually playing

Noticed this on a Spotify official playlist: https://imgur.com/XkiS2qbNotice the song in green on the main browser window doesn't match the song in "Now Playing".I think this has to do with playlists updating; I must be playing a previous version of ...

Visitor

Noticed this on a Spotify official playlist: https://imgur.com/XkiS2qb Notice the song in green on the main browser window doesn't match the song in "Now Playing". I think this has to do with pla...

Vasil

Moderator

455 Views

1 replies

0 likes

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Superuser Contribution Desktop overlay not appearing even after reinstalling

Recently the desktop overlay has not been popping up when I press pause/play or the skip buttons, I reinstalled the Spotify app and made sure the option for it to be displayed was turned on but it still does not work, what should I do?

Visitor

Recently the desktop overlay has not been popping up when I press pause/play or the skip buttons, I reinstalled the Spotify app and made sure the option for it to be displayed was turned on but it st...

Jeremy

Spotify Legend

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
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Superuser Contribution try to play music and says can't play right now

been like this for over a week i have tried uninstalling and reinstall restart computer then download and everything please help

Visitor

been like this for over a week i have tried uninstalling and reinstall restart computer then download and everything please help

Jeremy

Spotify Legend

500 Views

3 replies

0 likes

  • 500 Views
  • 3 replies
  • 0 likes