Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
16578 Views
115 replies
53 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2660 Views
16 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
6138 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
How do I change playback speed on podcasts?Using a Toshiba PC laptop.thank you
How do I change playback speed on podcasts? Using a Toshiba PC laptop. thank you
Visitor
2641 Views
5 replies
1 likes
PlanPremiumCountryTurkey / TürkiyeDeviceBrand : Dell Model : Vostro 5490System Type: x64-basedOperating SystemWindows 10 My Question or IssueHi,I am Gözde,I would like to report an issue with your desktop spotify app.Spotify app opened,The most liste...
Plan Premium Country Turkey / Türkiye Device Brand : Dell Model : Vostro 5490 System Type: x64-based Operating System Windows 10 My Question or Issue Hi, I am Gözde, I woul...
428 Views
0 replies
0 likes
I'd like to be able to re-tag some of my local files for artists that are currently missing from Spotify (but still listed in the DB) to match Spotify's data. This way I can be sure my local files are being linked to the appropriate songs in Spotify'...
I'd like to be able to re-tag some of my local files for artists that are currently missing from Spotify (but still listed in the DB) to match Spotify's data. This way I can be sure my local files ar...
Regular
8988 Views
5 replies
0 likes
PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueToday I noticed that my music played from the Spotify Desktop App isn't showing up on discord anymore. So I immediately unlinked Spotify from discord and removed permissi...
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue Today I noticed that my music played from the Spotify Desktop App isn't showing up on discord ...
433 Views
0 replies
0 likes
PlanPremium Family PlanCountryAUDevicePCOperating SystemWindows 10 My Question or IssueHi, so I've been using Spotify on my pc for ages with no issues but lately, it's been unusable. I can't play any song, it doesn't come up with a "you can't play th...
Plan Premium Family Plan Country AU Device PC Operating System Windows 10 My Question or Issue Hi, so I've been using Spotify on my pc for ages with no issues but lately, it'...
Moderator
1078 Views
7 replies
0 likes
PlanPremiumCountryTurkey, TR Operating SystemWindows 10 My Question or IssueHi everyone,I'm trying to change tracks, play/pause on my phone while im listening music on my Desktop app but my phone or pc does not show up on the "Connect to a Device" li...
Plan Premium Country Turkey, TR Operating System Windows 10 My Question or Issue Hi everyone, I'm trying to change tracks, play/pause on my phone while im listening music on m...
Community Legend
794 Views
2 replies
0 likes
Hi, does anyone know if there will ever be an option to "dislike" songs on Daily Drive and block them from playing again, as you can on Daily Mix? I can't be skipping about whilst I'm trying to get to work, but I absolutely don't want to listen to Ho...
Hi, does anyone know if there will ever be an option to "dislike" songs on Daily Drive and block them from playing again, as you can on Daily Mix? I can't be skipping about whilst I'm trying to get t...
Visitor
4546 Views
6 replies
12 likes
PlanFree/PremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or Issuem4a. files on Windows 10 PC Spotify are crackling like crazy recently. Something is definitely wrong with the apps ability to read m4a
Plan Free/Premium Country Australia Device PC Operating System Windows 10 My Question or Issue m4a. files on Windows 10 PC Spotify are crackling like crazy recently. Something is def...
Newbie
1538 Views
4 replies
2 likes
Good morning. i installed a new sound card: sound blasterx ae5. The card works, with youtube, with videos, with everything, except with Spotify (use on pc with app). I get this message: Spotify cannot play this content. How to do? As I said the card ...
Good morning. i installed a new sound card: sound blasterx ae5. The card works, with youtube, with videos, with everything, except with Spotify (use on pc with app). I get this message: Spotify canno...
Casual Listener
648 Views
1 replies
0 likes
je ne peux ecouter uniquement des playlist , pour pouvoir lire des titres qui ne font pas partie d'une playlist je dois en crer une juste pour la musique
je ne peux ecouter uniquement des playlist , pour pouvoir lire des titres qui ne font pas partie d'une playlist je dois en crer une juste pour la musique
Spotify Legend
617 Views
3 replies
0 likes
I am trying to listen to a podcasts on my computer (normally not an issue). However, today, I am unable to listen to any podcasts. I can listen to music fine and I can listen to podcasts when I'm logged out but not when I'm logged into my account. Th...
I am trying to listen to a podcasts on my computer (normally not an issue). However, today, I am unable to listen to any podcasts. I can listen to music fine and I can listen to podcasts when I'm log...
Moderator
2125 Views
7 replies
1 likes
April 25, 2022Order ID: [Moderator edit]Unable to log in it is saying you don't have premium account
April 25, 2022 Order ID: [Moderator edit] Unable to log in it is saying you don't have premium account
Spotify Legend
352 Views
1 replies
0 likes
PlanPremiumCountryGreece DevicePCOperating SystemWindows 10 My Question or IssueLast 10-15 days Spotify for Windows 1.1.87.612.gf8d110e2 is stopping randomly leaving a ghost of Spotify in notification area.1.1.87.612.gf8d110e2 I've tried everything I...
Plan Premium Country Greece Device PC Operating System Windows 10 My Question or Issue Last 10-15 days Spotify for Windows 1.1.87.612.gf8d110e2 is stopping randomly leaving a...
Regular
2287 Views
9 replies
1 likes
My spotify app wasn't working and kept saying I didn't have the files necessary to start it up. Naturally, I uninstalled so I could reinstall it. However, despite not having either the app or the app installer, now it's saying "A Windows Store instal...
My spotify app wasn't working and kept saying I didn't have the files necessary to start it up. Naturally, I uninstalled so I could reinstall it. However, despite not having either the app or the app...
Newbie
496 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueFor the last 3 months at least, I have had an on and off issue where Spotify will randomly freeze. Upon freezing, the progress bar stops, buttons, playlists, etc. n...
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue For the last 3 months at least, I have had an on and off issue where Spotify will random...
Spotify Legend
928 Views
1 replies
0 likes
PlanPremium (Family Plan)CountryCanada DeviceAsus PC (custom build) Operating SystemWindows 10 Pro My Question or Issue Spotify refuses to play anything, greeting me with the obnoxious "Spotify can't play this right now. If you have the file on your ...
Plan Premium (Family Plan) Country Canada Device Asus PC (custom build) Operating System Windows 10 Pro My Question or Issue Spotify refuses to play anything, g...
Moderator
1442 Views
6 replies
5 likes
My spotify desktop app continue to crash even if I already follow tips and procedures to fix it. I installed my app from Microsoft Store. I cleared cache and reinstall the app. I also sign out all my spotify account in every devices I have. At some t...
My spotify desktop app continue to crash even if I already follow tips and procedures to fix it. I installed my app from Microsoft Store. I cleared cache and reinstall the app. I also sign out all my...
Moderator
562 Views
1 replies
0 likes
PlanPremium DuoCountrySouth AfricaDeviceLaptopOperating SystemWindows My Question or IssueI cannot log into my Desktop app. It gives an Error code: accesspoint:39 error. I have tried all of the following: Uninstalled and reinstalled spotify appChange...
Plan Premium Duo Country South Africa Device Laptop Operating System Windows My Question or Issue I cannot log into my Desktop app. It gives an Error code: accesspoint:39 error. I ha...
Moderator
24701 Views
7 replies
4 likes
Salutations:I am a Premium member located in the US. I have the spotifuggle installed on all my mobile devices. I just downloaded the App for Windows on my laptop. Don't see any of my created playlists from my mobile devices, which are Android device...
Salutations: I am a Premium member located in the US. I have the spotifuggle installed on all my mobile devices. I just downloaded the App for Windows on my laptop. Don't see any of m...
Moderator
437 Views
1 replies
0 likes
PlanPremiumDeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueSo for a while now my playist songs have just. Not been downloading? I have space, i've cleared caches and i've tried everything. Waiting, restarting my computer, uninsta...
Plan Premium Device Desktop Computer Operating System Windows 10 My Question or Issue So for a while now my playist songs have just. Not been downloading? I have space, i've cleared ca...
Spotify Legend
574 Views
1 replies
0 likes
