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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83035 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

787908 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21726 Views

22 replies

6 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2981 Views

0 replies

4 likes

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Superuser Contribution I'm using Spotify app will it count as a stream if I lower the volume from sound settings

PlanFreeCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueI am using the Spotify app on windows 10. Will it not count as a stream if I lower the volume from the "app volume and device preferences" in sound settings of the laptop and ...

Visitor

Plan Free Country   Device Laptop Operating System Windows 10   My Question or Issue I am using the Spotify app on windows 10. Will it not count as a stream if I lower the volume ...

Yordan

Moderator

12232 Views

1 replies

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Superuser Contribution All of my account's playlists have vanished from library.

None of the below information is required. However, the more you providIe the easier it will be for us to try and help.PlanPremiumCountryUSADeviceLITERALLY ALL OF THEMOperating SystemEVERY ONE WE HAVE TRIED My Question or IssueAll of my account's pla...

Newbie

None of the below information is required. However, the more you providIe the easier it will be for us to try and help. Plan Premium Country USA Device LITERALLY ALL OF THEM Operating System ...

Yordan

Moderator

317 Views

1 replies

0 likes

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Superuser Contribution video black screen

After 5 mins of play video goes black. Audio unaffected.Tried logging out and uninstalling all devices then reinstalling on 1 and logging back in. Tried restart. Tried playback settings to normal. Tried downloading the content. Tried playing other co...

Newbie

After 5 mins of play video goes black. Audio unaffected. Tried logging out and uninstalling all devices then reinstalling on 1 and logging back in. Tried restart. Tried playback settings to normal. ...

Alex

Spotify Legend

1245 Views

1 replies

0 likes

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Superuser Contribution spotify.com redirecting to Brazil site

When I go to https://www.spotify.com/ it automatically redirects me to https://www.spotify.com/br/ even tho the location in my account is set to India and I'm not using any proxy or vpn

Visitor

When I go to https://www.spotify.com/ it automatically redirects me to https://www.spotify.com/br/ even tho the location in my account is set to India and I'm not using any proxy or vpn

Yordan

Moderator

729 Views

1 replies

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Superuser Contribution Sometimes the song playing in playlist doesn't match song actually playing

Noticed this on a Spotify official playlist: https://imgur.com/XkiS2qbNotice the song in green on the main browser window doesn't match the song in "Now Playing".I think this has to do with playlists updating; I must be playing a previous version of ...

Visitor

Noticed this on a Spotify official playlist: https://imgur.com/XkiS2qb Notice the song in green on the main browser window doesn't match the song in "Now Playing". I think this has to do with pla...

Vasil

Moderator

450 Views

1 replies

0 likes

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Superuser Contribution Desktop overlay not appearing even after reinstalling

Recently the desktop overlay has not been popping up when I press pause/play or the skip buttons, I reinstalled the Spotify app and made sure the option for it to be displayed was turned on but it still does not work, what should I do?

Visitor

Recently the desktop overlay has not been popping up when I press pause/play or the skip buttons, I reinstalled the Spotify app and made sure the option for it to be displayed was turned on but it st...

Jeremy

Spotify Legend

306 Views

1 replies

0 likes

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Superuser Contribution try to play music and says can't play right now

been like this for over a week i have tried uninstalling and reinstall restart computer then download and everything please help

Visitor

been like this for over a week i have tried uninstalling and reinstall restart computer then download and everything please help

Jeremy

Spotify Legend

489 Views

3 replies

0 likes

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Superuser Contribution warum bginnt das abspielen immer fehlerhaft?

zu beginn einer musikdatei springt dieser laufbutton nicht mit dem richtigen tempo mit. dadurch beginnt ein lied manchmal zwei bis dreimal....

Visitor

zu beginn einer musikdatei springt dieser laufbutton nicht mit dem richtigen tempo mit. dadurch beginnt ein lied manchmal zwei bis dreimal....

Elena

Moderator

305 Views

1 replies

0 likes

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Solved!!Superuser Contribution Podcasts are not playing in sorted order - Desktop

I have my podcasts sorted oldest to newest, but when an episode ends it will automatically go to the previous episode in stead of the next. i.e. I want them to play 48, 49,50 ... but it will play 50, 49, 48.I have searched for answers and done a comp...

Newbie

I have my podcasts sorted oldest to newest, but when an episode ends it will automatically go to the previous episode in stead of the next. i.e. I want them to play 48, 49,50 ... but it will play 5...

OscarDC

Moderator

1188 Views

1 replies

4 likes

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How do I fix "Post flooding detected"? 2

Regarding https://community.spotify.com/t5/Desktop-Windows/How-do-I-fix-quot-Post-flooding-detected-quot/m-p/5370534, TS reports a problem with posting, I report a problem with posting sometimes, and you answer clearly states that we are in fact spam...

Roadie

Regarding https://community.spotify.com/t5/Desktop-Windows/How-do-I-fix-quot-Post-flooding-detected-quot/m-p/5370534, TS reports a problem with posting, I report a problem with posting sometimes...

542 Views

0 replies

0 likes

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Superuser Contribution Playback keeps stopping

Recently, songs on desktop only keep stopping (not pausing) mid-playback.My playback quality is set to automatic, I've reinstalled Spotify, and I've got a good internet connection. Any advice?

Visitor

Recently, songs on desktop only keep stopping (not pausing) mid-playback. My playback quality is set to automatic, I've reinstalled Spotify, and I've got a good internet connection. Any advice?

Mario

Spotify Legend

503 Views

1 replies

1 likes

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Superuser Contribution Song gets stuck on certain parts repeats itself for few seconds

So basically the title around 6-7 secs songs will get stuck and will repeat the same part over and over 3-4 times and after that it streams normally why this could be happening? any ideas or solutions?

Newbie

So basically the title around 6-7 secs songs will get stuck and will repeat the same part over and over 3-4 times and after that it streams normally why this could be happening? any ideas or solution...

Mario

Spotify Legend

1293 Views

1 replies

0 likes

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Superuser Contribution When i put songs on repeat they start lagging at around the 8-10 seconds

PlanFreeCountryBrazilE-mail**bleep**Operating SystemWindows 10 My Question or IssueFor some reason a week ago or so whenever i put my songs on repeat when they get to the 8 to 10 seconds mark it starts lagging, and continues so for more 5 to 10 secon...

Music Fan

Plan Free Country Brazil E-mail **bleep** Operating System Windows 10   My Question or Issue For some reason a week ago or so whenever i put my songs on repeat when they get to the 8 t...

Jeremy

Spotify Legend

6059 Views

24 replies

4 likes

Lag
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Superuser Contribution Windows laptop connected to internet, but no internet connection on Spotify

I continuously get error code 39, saying my firewall may be blocking Spotify OR I need to adjust my proxy settings.I have done the following so far and they did not work.- Restarted laptop- Re-installed Spotify- Changed proxy settings from auto-detec...

Casual Listener

I continuously get error code 39, saying my firewall may be blocking Spotify OR I need to adjust my proxy settings. I have done the following so far and they did not work. - Restarted laptop - Re-...

Elena

Moderator

287 Views

1 replies

0 likes

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Solved!!Superuser Contribution [Windows][Other] Too difficult to reach album page independently

After the last update, Spotify app on Windows 11 stopped to show each album in a separated page, automatically. To do this, you need to click on some album at the artist page, choose the type visualization to "squared" and them click in the album. It...

Visitor

After the last update, Spotify app on Windows 11 stopped to show each album in a separated page, automatically.   To do this, you need to click on some album at the artist page, choose the typ...

Jeremy

Spotify Legend

599 Views

2 replies

0 likes

Album view
autoplay
User Choice
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Superuser Contribution Songs randomly stopping at 10 seconds after skipping songs

PlanFreeCountryPhillipinesDeviceAcer Aspire 5 LaptopOperating SystemWindows 10 My Question or Issuehey, I tried to put off posting help here but after trying everything that came up when checking google for help I ran out of options as the title sugg...

Newbie

  Plan Free Country Phillipines Device Acer Aspire 5 Laptop Operating System Windows 10    My Question or Issue hey, I tried to put off posting help here but after trying ev...

Not applicable

1065 Views

2 replies

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