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Why can't find album in Premium, but see it on open.spotify ?

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Why can't find album in Premium, but see it on open.spotify ?

Album: Christopher Young - The shipping news

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Hey @spottimp

 

My best guess is what you see on open.spotify.com is an album with greyed out songs (artist has made it unavailable for streaming).

Your desktop client comes with one setting (in Preferences) that lets you hide unplayable songs. When you search for the album, it won't come into results either, because it's unplayable.

 

Have a nice day!

SebastySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Hey @spottimp

 

My best guess is what you see on open.spotify.com is an album with greyed out songs (artist has made it unavailable for streaming).

Your desktop client comes with one setting (in Preferences) that lets you hide unplayable songs. When you search for the album, it won't come into results either, because it's unplayable.

 

Have a nice day!

SebastySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi sebastVAIO your answer sounds quite reasonable thanks and a good Time 

this isn't what is happening with me. It is an album that I was literally listening to yesterday, and I am watching my friend play the album right now on his own account. But when I click on the album art it just says "can't find that album" on my app (we are BOTH using the premium)

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