Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 62187 Views
  • 47 replies
  • 106 likes
  • 62187 Views
  • 47 replies
  • 106 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 292401 Views
  • 2353 replies
  • 1940 likes
  • 292401 Views
  • 2353 replies
  • 1940 likes

Minutes Streamed Count Is Off?

I have a question, in 2018, my Spotify wrapped for 2018 said my minute count was 30,843 for the year. But this year for the 2019 wrapped, it gave us a new statistic of showing us our minutes streamed in each year, for the entire decade. In this stati...

  • Music Fan
  • I have a question, in 2018, my Spotify wrapped for 2018 said my minute count was 30,843 for the year. But this year for the 2019 wrapped, it gave us a new statistic of showing us our minutes streamed...
  • Sebasty
  • Community Legend
  • 713 Views
  • 2 replies
  • 0 likes
  • 713 Views
  • 2 replies
  • 0 likes

What is the website called that rankes playlist?

I'm looking for a website that gives you ranking of playlists by followers, popularity etc.

  • Newbie
  • I'm looking for a website that gives you ranking of playlists by followers, popularity etc.
  • MadmanOnWheels
  • Roadie
  • 672 Views
  • 2 replies
  • 0 likes
  • 672 Views
  • 2 replies
  • 0 likes

Superuser Contribution Issues starting a thread on the playlist exchange

HiI'm experiencing problems when attempting to start a topic/thread to share a playlist. I'm tried several times using different ISP (firefox, chrome and IE) as well as with different devices (desktop pc, laptop, tablet [apple and android] but the re...

  • Composer
  • Hi I'm experiencing problems when attempting to start a topic/thread to share a playlist. I'm tried several times using different ISP (firefox, chrome and IE) as well as with different devices (desk...
  • kfallsjr
  • Composer
  • 561 Views
  • 3 replies
  • 0 likes
  • 561 Views
  • 3 replies
  • 0 likes

Solved!! Playlist link

Hi, I have been trying to enter the playlist link but it keeps saying, enter a valid url and I tried on 3 different devices.

  • Casual Listener
  • Hi, I have been trying to enter the playlist link but it keeps saying, enter a valid url and I tried on 3 different devices.
  • arajay
  • Regular
  • 16381 Views
  • 4 replies
  • 0 likes
  • 16381 Views
  • 4 replies
  • 0 likes

Why CDs are better than Spotify (or any other online music service)

WTH? I know I listen to some obscure music sometimes but I'm getting really tired of music just disappearing from my lists! This time it's an old 80s band Orion the Hunter. Their stuff was out there & now it's just the artist page, songs are all gone...

  • Music Fan
  • WTH? I know I listen to some obscure music sometimes but I'm getting really tired of music just disappearing from my lists! This time it's an old 80s band Orion the Hunter. Their stuff was out there ...
  • MadmanOnWheels
  • Roadie
  • 5759 Views
  • 3 replies
  • 1 likes
  • missing songs
    missing songs from albums
  • 5759 Views
  • 3 replies
  • 1 likes

MQA Hi-Fi

It's the end of 2019, where is lossless format??? Come on Spotify... 

  • Newbie
  • It's the end of 2019, where is lossless format??? Come on Spotify... 
  • Millstone
  • Newbie
  • 864 Views
  • 1 replies
  • 4 likes
  • lossless
  • 864 Views
  • 1 replies
  • 4 likes

Nina simone montreux 1976

Hey. I was wondering if this recording will be available again at some point? I've been missing this recording, truly one of a kind! Thanks

  • Visitor
  • Hey. I was wondering if this recording will be available again at some point? I've been missing this recording, truly one of a kind! Thanks 🙂 
  • OneByBoo
  • Roadie
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

What happened to relevant playlists on the Home page in desktop app?

The first carousel of playlists in the Home section used to show dynamic relevant/current playlists that would change throughout the day and week. Where did it go? Now it's just recently played stuff. This feels terribly un-dynamic compared to Apple ...

  • Gig Goer
  • The first carousel of playlists in the Home section used to show dynamic relevant/current playlists that would change throughout the day and week. Where did it go? Now it's just recently played stuff...
  • Khuros
  • Newbie
  • 943 Views
  • 3 replies
  • 2 likes
  • Desktop
    Playlists
  • 943 Views
  • 3 replies
  • 2 likes

3MB erroneous artist entry

Hi, 3MB mixes at least two separate artists. I only know of the techno act responsible for the track Cosmic Courier (which has far more view than all other tracks associated with the Spotify entry). All other tracks may belong to the same group, but ...

  • Visitor
  • Hi,   3MB mixes at least two separate artists.   I only know of the techno act responsible for the track Cosmic Courier (which has far more view than all other tracks associated with th...
  • user-removed
  • Not applicable
  • 439 Views
  • 2 replies
  • 0 likes
  • 439 Views
  • 2 replies
  • 0 likes

Found Wrong Spelling!!

Not sure were to place this.. I found a misspelling of an artist's name. "Garnet Mimms," is misspelled on the album as "Barnet Mimms." Here is the album link. spotify:album:0Kj6PjTGFNnh8EsFPPj3cI

  • Roadie
  • Not sure were to place this.. I found a misspelling of an artist's name. "Garnet Mimms," is misspelled on the album as "Barnet Mimms." Here is the album link.   spotify:album:0Kj6PjTGFNnh8EsFP...
  • Emilia_8
  • Community Legend
  • 1010 Views
  • 1 replies
  • 0 likes
  • 1010 Views
  • 1 replies
  • 0 likes

Spotify Advertisements

I noticed recently that the advertisements which state 'watch this video for 30mins free listening' don't work anymore. Even though i've watched the video, after about 10 mins, I get more advertisements?? This seems deceitful and prevents me from eve...

  • Casual Listener
  • I noticed recently that the advertisements which state 'watch this video for 30mins free listening' don't work anymore. Even though i've watched the video, after about 10 mins, I get more advertiseme...
  • 427 Views
  • 0 replies
  • 1 likes
  • 427 Views
  • 0 replies
  • 1 likes

Where is INXS album "The Swing"?

You have all the other albums including live stuff but not their flagship album. any chance you will add it? i thought it was there in the past but now it's gone missing

  • Casual Listener
  • You have all the other albums including live stuff but not their flagship album.  any chance you will add it? i thought it was there in the past but now it's gone missing
  • Emilia_8
  • Community Legend
  • 1185 Views
  • 1 replies
  • 0 likes
  • INXS
  • 1185 Views
  • 1 replies
  • 0 likes

Two songs on album "Ich hasse Musik" from "Knorkator" have their name switched

Artist: KnorkatorAlbum: Ich hasse Musik The songs "Ma Baker" & "Wie weit ist es bis zum Horizont" are switched.Both have the wrong name. So the order of the music you actually listen to is right, the name is wrong. Proof:https://www.amazon.de/Ich-Has...

  • Visitor
  • Artist: Knorkator Album: Ich hasse Musik   The songs "Ma Baker" & "Wie weit ist es bis zum Horizont" are switched. Both have the wrong name.   So the order of the music you actual...
  • Emilia_8
  • Community Legend
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Song Suggestions

Hey Spotify one of my favourite artists (SiM) has a album that isn’t on your app which is the album called “Seeds Of Hope”

  • Visitor
  • Hey Spotify one of my favourite artists (SiM) has a album that isn’t on your app which is the album called “Seeds Of Hope”
  • eltoch
  • Composer
  • 457 Views
  • 1 replies
  • 0 likes
  • suggestions
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is it possible to get a more detailed wrapped year service?

The personal yearly wrapped service is great and I look forward to it every year. I was just wondering if it was possible to get a more detailed overlook on the year that goes further than showing the top 5 artists and top 100 songs. I am just really...

  • Newbie
  • The personal yearly wrapped service is great and I look forward to it every year. I was just wondering if it was possible to get a more detailed overlook on the year that goes further than showing th...
  • Katerina
  • Spotify Legend
  • 1100 Views
  • 3 replies
  • 1 likes
  • 1100 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Why I cant listen all songs on Spotify?

I can see the album when I searched on google but I cant play it at all. Why is that? It's Chava Alberstein's Crazy Flower Album. Is it about my country or what?

  • Newbie
  • I can see the album when I searched on google but I cant play it at all. Why is that?  It's Chava Alberstein's Crazy Flower Album. Is it about my country or what?
  • BenHalaby
  • Gig Goer
  • 3128 Views
  • 3 replies
  • 1 likes
  • 3128 Views
  • 3 replies
  • 1 likes

Superuser Contribution Premiun para estudiantes

me llego un correo de verificación aceptando que yo era estudiante y al continuar ingresando los datos de la tarjeta de crédito me dice que ya obtuve la prueba gratis antes, cosa que nunca he hecho...luego me dice que igual puedo canjear premiun para...

  • Visitor
  • me llego un correo de verificación aceptando que yo era estudiante y al continuar ingresando los datos de la tarjeta de crédito me dice que ya obtuve la prueba gratis antes, cosa que nunca he hecho.....
  • Katerina
  • Spotify Legend
  • 745 Views
  • 2 replies
  • 0 likes
  • 745 Views
  • 2 replies
  • 0 likes

What's the song of the FOSSIL Brand Ad?

It has a nice Jingle. Anyone know the song? I can't find it online. It's the "Fossil Falliday" Ad.

  • Regular
  • It has a nice Jingle. Anyone know the song? I can't find it online. It's the "Fossil Falliday" Ad.
  • CARPEDIEMPEACE
  • Casual Listener
  • 3836 Views
  • 9 replies
  • 1 likes
  • 3836 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution My tour dates are not appearing on the correct Spotify artist page. How to fix that?

My tour dates are not appearing on the correct Spotify artist page. I contacted Songkick ant they told everythink is OK on they side, but the decision about how and where dates are displayed is determined by Spotify. What should I do next to make Tou...

  • Regular
  • My tour dates are not appearing on the correct Spotify artist page. I contacted Songkick ant they told everythink is OK on they side, but the decision about how and where dates are displaye...
  • gulibucich
  • Newbie
  • 7051 Views
  • 10 replies
  • 1 likes
  • 7051 Views
  • 10 replies
  • 1 likes