Why some liked songs become unaccessible ?

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Why some liked songs become unaccessible ?

Arthur51
Visitor

Some of the songs or albums I have liked suddenly become unaccessible : they are still listed but you cannot listen to them. Does Spotify has an explanation for that ? If not... an experienced customer ? Thanks in advance.

1 Reply

Mario
Moderator
Moderator

Hey @Arthur51,

 

Thanks for reaching out about this here in the Community.

 

If something you saved is grayed out and won't play, the reason might be that the artist, their music label or distributors made the content not available on Spotify at the moment. Hopefully it will reappear soon. For more details on this, it'd be great to take a look at this support site article. 

 

Hope you’ll find this info useful. Don't hesitate to let us know if there's anything else we can help with!

MarioModerator
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