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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

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  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 57671 Views
  • 46 replies
  • 105 likes
  • 57671 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 270524 Views
  • 2353 replies
  • 1920 likes
  • 270524 Views
  • 2353 replies
  • 1920 likes

Reef x 2

Why are there two artist profiles for Reef? The new 2016 stuff (single and live album) live in one profile, and all their old albums in another profile.

  • Music Fan
  • Why are there two artist profiles for Reef? The new 2016 stuff (single and live album) live in one profile, and all their old albums in another profile.
  • user-removed
  • Not applicable
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Solved!! Content Changed

This isn't a problem really, but I had stopped using spotify for a while and decided to come back. When I did however I notcied that some of the songs in my playlists have changed. 2 of them for sure are very different. It isn't very bothersome, I wa...

  • Visitor
  • This isn't a problem really, but I had stopped using spotify for a while and decided to come back. When I did however I notcied that some of the songs in my playlists have changed. 2 of them for sure...
  • user-removed
  • Not applicable
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

someone please help!!

okay so ive had premium for awhile now and what i dont understand is how i can find a song "the suburbs" by arcade fire on my boyfriends spotify but when i search on mine its no where to be found.. does anyone know why?! please helppp!

  • Casual Listener
  • okay so ive had premium for awhile now and what i dont understand is how i can find a song "the suburbs" by arcade fire on my boyfriends spotify but when i search on mine its no where to be found.. d...
  • Soundofus
  • Spotify Star
  • 241 Views
  • 4 replies
  • 0 likes
  • 241 Views
  • 4 replies
  • 0 likes

New song

SNÄLLA kan ni lägga till "Abstract - Neverland (ft. Ruth B) (Prod. Blulake)https://www.youtube.com/watch?v=O81P0dWo6yg

  • Newbie
  • SNÄLLA kan ni lägga till "Abstract - Neverland (ft. Ruth B) (Prod. Blulake) https://www.youtube.com/watch?v=O81P0dWo6yg
  • user-removed
  • Not applicable
  • 374 Views
  • 2 replies
  • 3 likes
  • 374 Views
  • 2 replies
  • 3 likes

when i download a song to the computer and try to sync the song to my phone. it won't be available..

spotify says that if u want to play downloaded Music at your phone.. You need to play the downloaded song from the computer , while your phone is connected with a charger and has the spotify app running... This tactic has work for me sometimes, but n...

  • Newbie
  • spotify says that if u want to play downloaded Music at your phone.. You need to play the downloaded song from the computer , while your phone is connected with a charger and has the spotify app runn...
  • user-removed
  • Not applicable
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Rules regarding external links (e.g. Bandcamp)?

Can anyone clarify what these rules are please, and can we even do it? I have searched in the KB but can't find anything. Another search led me to find several Ideas about using external links that have been closed or marked inactive due to lack of s...

  • Roadie
  • Can anyone clarify what these rules are please, and can we even do it? I have searched in the KB but can't find anything. Another search led me to find several Ideas about using external links&n...
  • Soundofus
  • Spotify Star
  • 4758 Views
  • 3 replies
  • 2 likes
  • 4758 Views
  • 3 replies
  • 2 likes

Fixing Versions

Occasionally, Spotify will associate the wrong version of a song with an album. The one that is making me lose my mind currently is the version of "Rise" by Public Image Limited they associate with the album called Album. The version they have posted...

  • Newbie
  • Occasionally, Spotify will associate the wrong version of a song with an album.  The one that is making me lose my mind currently is the version of "Rise" by Public Image Limited they a...
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

Missing Album: Houndog (with David Hidalgo of Los Lobos and Mike Halby of Canned Heat)

David Hidalgo (with the band Los Lobos) had side project band with Mike Halby (of Canned Heat), called Houndog. They produced a GREAT album of the same name (http://www.amazon.com/Houndog/dp/B00000I5XX), which isn't available on Spotify. But it shoul...

  • Newbie
  • David Hidalgo (with the band Los Lobos) had side project band with Mike Halby (of Canned Heat), called Houndog. They produced a GREAT album of the same name (http://www.amazon.com/Houndog/dp/B00000I5...
  • Miles4256
  • Newbie
  • 2680 Views
  • 4 replies
  • 4 likes
  • 2680 Views
  • 4 replies
  • 4 likes

Solved!! Discovered weekly lists

Hi, Is it posible to access previous weeks' discover weekly lists? if not cna ew get this feature? some url saver?

  • Casual Listener
  • Hi,   Is it posible to access previous weeks' discover weekly lists?   if not cna ew get this feature? some url saver?
  • holdplz
  • Casual Listener
  • 356 Views
  • 2 replies
  • 0 likes
  • 356 Views
  • 2 replies
  • 0 likes

Music is broken up

Music is broken up

  • Visitor
  • Music is broken up
  • user-removed
  • Not applicable
  • 413 Views
  • 4 replies
  • 0 likes
  • tm6205059@gmail.com
  • 413 Views
  • 4 replies
  • 0 likes

Solved!! Monster Magnet - Powertrip

Monster Magnet's Powertrip (spotify:album:4Uf8iPsr7IhVJfgVelpwyA) is listed as having explicit tracks. The explicit tracks are all censored (blanked out at explicit language). Any chance of having an uncensored version of the album added?

  • Casual Listener
  • Monster Magnet's Powertrip (spotify:album:4Uf8iPsr7IhVJfgVelpwyA) is listed as having explicit tracks. The explicit tracks are all censored (blanked out at explicit language). Any chance of having an...
  • user-removed
  • Not applicable
  • 927 Views
  • 3 replies
  • 0 likes
  • 927 Views
  • 3 replies
  • 0 likes

Erupt

Any body knows why is not posible to hear on spotify Erupt from be the bear. Thanks

  • Casual Listener
  • Any body knows why is not posible to hear on spotify Erupt from be the bear. Thanks
  • DonSolare
  • Roadie
  • 297 Views
  • 3 replies
  • 0 likes
  • music
  • 297 Views
  • 3 replies
  • 0 likes

I hate Korea song/music. pls block them for me,thx.

My account is jennifer9647I hate Korea song/music.But the franking Spotify sent a lot of Korea song to me, it's make me crazy!!!!

  • Casual Listener
  • My account is  jennifer9647 I hate Korea song/music. But the franking Spotify sent a lot of Korea song to me, it's make me crazy!!!!
  • jennifer9647
  • Casual Listener
  • 233 Views
  • 2 replies
  • 0 likes
  • 233 Views
  • 2 replies
  • 0 likes

Songs disappeared - Sharon, Lois and Bram

I had a playlist for my son that included the song One Elephant, Deux Elephants by Sharon, Lois and Bram. A few days ago, we went to play it, and the song was missing, I've tried searching Spotify and I can't find it anywhere. Basically, this song wa...

  • Casual Listener
  • I had a playlist for my son that included the song One Elephant, Deux Elephants by Sharon, Lois and Bram.  A few days ago, we went to play it, and the song was missing,  I've tried searchin...
  • Markthomas594
  • Casual Listener
  • 422 Views
  • 4 replies
  • 1 likes
  • 422 Views
  • 4 replies
  • 1 likes

How do I contact with payment and concerns

Hello,Everyone! I was wondering if anyone could tell me; how would I be able to get in contact with Spotify because I have a payment or concerns about my account? If anyone knows how; could you tell me. Thanks,Tommy

  • Newbie
  • Hello, Everyone!   I was wondering if anyone could tell me; how would I be able to get in contact with Spotify because I have a payment or concerns about my account? If anyone knows how; coul...
  • user-removed
  • Not applicable
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Why was The Sunday's album "Blind" removed?

I listen to the Sundays quite a bit and I used to have all 3 albums in Spotify. Now I only have Static and Silence and Reading, Writing, and Arithmetic. Blind is missing. Checked the artist page as well, just the two albums.

  • Casual Listener
  • I listen to the Sundays quite a bit and I used to have all 3 albums in Spotify. Now I only have Static and Silence and Reading, Writing, and Arithmetic. Blind is missing. Checked the artist page as w...
  • mikmeh
  • Casual Listener
  • 462 Views
  • 3 replies
  • 0 likes
  • 462 Views
  • 3 replies
  • 0 likes

Song from NBA Spotify ad?

What is the background track from Spotify's current NBA "This is Why We Play" spot? The portion played during the ad is intrumental and has a big brass sound and big beats. Thanks!

  • Newbie
  • What is the background track from Spotify's current NBA "This is Why We Play" spot? The portion played during the ad is intrumental and has a big brass sound and big beats.   Thanks!
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Whats the name of the song?

Hey I'm looking after a great song I've heard in the Playlist from Spotify "Hot New Dance". They deleted the song from the playlist so I couldn't find it anynmore.. It's a remix from the song "No Mercy - Missing". Does somebody know the song I mean? ...

  • Casual Listener
  • Hey 🙂   I'm looking after a great song I've heard in the Playlist from Spotify "Hot New Dance". They deleted the song from the playlist so I couldn't find it anynmore.. It's a remix from the ...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

Audio

I love music of all kinds. But when listening to 'Spotify' the sound quality is crap. I don't want second rate 'MP3' I want Audio files. The muzos spent 1000's of pounds / dollars on production. And you give second rate quality. WTF

  • Regular
  • I love music of all kinds. But when listening to 'Spotify' the sound quality is crap. I don't want second rate 'MP3' I want Audio files. The muzos spent 1000's of pounds / dollars on production. And ...
  • subbass99
  • Regular
  • 588 Views
  • 5 replies
  • 0 likes
  • Quality not crap
  • 588 Views
  • 5 replies
  • 0 likes

Offensive song name

Hi, I'm sorry but I gotta say that your support and content teams are terrible! Today it's 1 month since I reported a wrongly typed name of a bulgarian national song and no one took care about it. Instead, I keep getting same template answers referri...

  • Music Fan
  • Hi,   I'm sorry but I gotta say that your support and content teams are terrible! Today it's 1 month since I reported a wrongly typed name of a bulgarian national song and no one t...
  • MattSuda
  • Spotify Star
  • 769 Views
  • 9 replies
  • 0 likes
  • 769 Views
  • 9 replies
  • 0 likes