Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
I have a question to the spotify Team: If I download songs and listen to them offline is the number of times I listen to the song still counted? Or does it just count as one click? In other words, is it bad for the artist if I download the songs beca...
I have a question to the spotify Team: If I download songs and listen to them offline is the number of times I listen to the song still counted? Or does it just count as one click? In other word...
Not applicable
1963 Views
1 replies
0 likes
I was listening to Spotify just now, and an ad popped up at the bottom saying "This content requires Java Update 13.6 / Would you like to update it now? [Install] [Continue]" Out of curiosity (knowing full well it was a hoax, as the current version o...
I was listening to Spotify just now, and an ad popped up at the bottom saying "This content requires Java Update 13.6 / Would you like to update it now? [Install] [Continue]" Out of curiosity (k...
Casual Listener
1109 Views
5 replies
0 likes
Surely you guys pay attention to what I listen to. It skews heavily towards the Replacements, the Faces, Led Zepplin, Elvis Costello, the Who, Rod Stewart, Chuck Berry, etc. In short: I'M OLD!!! Given that listening history, why on earth would you pl...
Surely you guys pay attention to what I listen to. It skews heavily towards the Replacements, the Faces, Led Zepplin, Elvis Costello, the Who, Rod Stewart, Chuck Berry, etc. In short: I'M...
410 Views
0 replies
0 likes
The band Red is a pretty hard rock band. Someone linked a folky bluegrass album titled "Pink" to them which shouldn't be there. Their newest album is "Until We Have Faces" and isn't on there. Can this be corrected and when will their newer album be i...
The band Red is a pretty hard rock band. Someone linked a folky bluegrass album titled "Pink" to them which shouldn't be there. Their newest album is "Until We Have Faces" and isn't on th...
Casual Listener
2550 Views
5 replies
2 likes
Sometimes I am choosing a playlist and listen to the songs.... but after a while the playlist disappear from browsing area... how can ich re-check playlist name if i like a song?
Sometimes I am choosing a playlist and listen to the songs.... but after a while the playlist disappear from browsing area... how can ich re-check playlist name if i like a song?
288 Views
0 replies
0 likes
Need more, way more Beatles songs!!
Need more, way more Beatles songs!!
Casual Listener
426 Views
1 replies
0 likes
I have had spotify for years now and i wanted to get a discover weekly playlist but spotify says that i have not had spotify long enough for them to generate a playlist for me when i listen to spotify every freaking day. It is extremely frustrating. ...
I have had spotify for years now and i wanted to get a discover weekly playlist but spotify says that i have not had spotify long enough for them to generate a playlist for me when i listen to spotif...
Not applicable
760 Views
5 replies
0 likes
I do like to listen to a lot of K-pop and I love the variety of songs Spotify has but the problem is they're all old songs. Wonder Girls, Apink, Miss A, Girl's Day, IU, Miryo, Hello Venus, Hyuna, etc have all released new albums but they haven't been...
I do like to listen to a lot of K-pop and I love the variety of songs Spotify has but the problem is they're all old songs. Wonder Girls, Apink, Miss A, Girl's Day, IU, Miryo, Hello Venus, Hyuna, etc...
961 Views
0 replies
2 likes
Much to my surprise, neither Edna James or Coco Taylor have songs on Spotify. They have profiles, but their excellent music should be added.
Much to my surprise, neither Edna James or Coco Taylor have songs on Spotify. They have profiles, but their excellent music should be added.
Not applicable
430 Views
1 replies
0 likes
If you search "Destiny Hope" on Spotify, you'll get a lovely little 14- track album to hear from what seems to be some random artist. But, if you didn't know, this is 14 tracks of Miley Cyrus' new 23-track album, "Miley Cyrus & Her Dead Petz". How is...
If you search "Destiny Hope" on Spotify, you'll get a lovely little 14- track album to hear from what seems to be some random artist. But, if you didn't know, this is 14 tracks of Miley Cyrus' new 23...
Not applicable
638 Views
1 replies
0 likes
So I went to listen to a band today called Have Mercy from Baltimore, MD when I realized that none of the things were right with the artists profile. The bio stated that Have Mercy was a Thrash band from Baltimore when in fact they do not play Thrash...
So I went to listen to a band today called Have Mercy from Baltimore, MD when I realized that none of the things were right with the artists profile. The bio stated that Have Mercy was a Thrash band ...
Not applicable
438 Views
1 replies
1 likes
"Superheroes" by Daft Punk is mispelled as "Superhereos". I don't know where else to submit this so yeah.
"Superheroes" by Daft Punk is mispelled as "Superhereos". I don't know where else to submit this so yeah.
Not applicable
447 Views
1 replies
0 likes
I don't know where to open this topic so I opened here. When I bought Spotify I immediately listened SHADYXV album but it sound different. I want dirty version of SHADYXV album is it possible?
I don't know where to open this topic so I opened here. When I bought Spotify I immediately listened SHADYXV album but it sound different. I want dirty version of SHADYXV album is it possible?
673 Views
0 replies
5 likes
Hi guys, I have a slightly weird problem that I can't seem to solve on my own. A few years ago I uploaded an album of my own music to spotify and a bunch of streaming and download sites using a distribution website. The album is available to stream a...
Hi guys, I have a slightly weird problem that I can't seem to solve on my own. A few years ago I uploaded an album of my own music to spotify and a bunch of streaming and downlo...
Not applicable
773 Views
2 replies
0 likes
Great australian band: Children Collide.Why so few songs? The best album ("Monument") isn't available. The best sonf ("Sword to a Gunfight") also missing.The 3 albuns that are available all have the same name. Why this wrong configuration? Does anyon...
Great australian band: Children Collide. Why so few songs? The best album ("Monument") isn't available. The best sonf ("Sword to a Gunfight") also missing. The 3 albuns that are available all have ...
353 Views
0 replies
0 likes
I miss the second album by Britney Spears. It was once inside and was somehow deleted. Please, add it back!
I miss the second album by Britney Spears. It was once inside and was somehow deleted. Please, add it back!
Casual Listener
748 Views
4 replies
0 likes
How do i free up space on my phone, i would like to clear the offline synced songs without deleting my 80+ custom playlists not followed playlists but custom playlists. Will clearing the cashe option in setting delete my custom playlists? I love Spot...
How do i free up space on my phone, i would like to clear the offline synced songs without deleting my 80+ custom playlists not followed playlists but custom playlists. Will clearing the cashe option...
Casual Listener
766 Views
2 replies
0 likes
Phenomena - Phenomena (1985)
Phenomena - Phenomena (1985)
Casual Listener
399 Views
1 replies
0 likes
Hi! ImPremium User and save three songs and this week I thougt one of this list is awesome too but I cant remember the title oder the artist...is there a way to gat that? -Chris
Hi! ImPremium User and save three songs and this week I thougt one of this list is awesome too but I cant remember the title oder the artist... is there a way to gat that? -Chris
512 Views
0 replies
0 likes
Why is it that i have songs saved to a playlist and then they are suddenly listed as unavailable?
Why is it that i have songs saved to a playlist and then they are suddenly listed as unavailable?
Not applicable
466 Views
1 replies
0 likes
