Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

inaccessible '산울림' content

inaccessible '산울림' content

Plan

Premium

Country

Korea

Device

 

Operating System

 

 

My Question or Issue

why cannot play '산울림' songs?

Reply
1 Reply

Hey @rihrl7uwu7432rpvr4c,


Thank you for reaching out here in the Community.

 

Could you try to log out > restart your device > log back in to see if that makes any difference for you?
 

It's also a good idea to try if you can play this content on a different platform. Let say you've tried on your mobile app, try using our Spotify Web Player. 

 

In case the issue persists, could you ask a friend or a family member to log in on your device and test this out to see if they'll experience the same. 

 

On another note, sending us screenshots of what you see when you try playing this song will be very helpful.

 

Hope this helps. Let us know how it goes. 

LyubkaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts