Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

loose down and have to renstall

Solved!

loose down and have to renstall

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply

Accepted Solutions
Marked as solution

Hey @bobejag,

 

Thanks for getting back to us.

 

Let us know if this issue persists once you've performed a clean reinstall on the affected device. We recommend this step since it'll get you the latest app version with all necessary updates and remove any corrupted files from previous installations. 

 

If that doesn't do the trick, could you send us a couple of screenshots of how the downloaded playlists appear at your end? Please include the make, model, OS version and exact Spotify version on your phone.

 

Keep us posted. We’ll keep an eye out for your reply.

Mihail Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

View solution in original post

3 Replies

Hey @bobejag,

 

Welcome to the Community!

 

Can you give us a more detailed overview of what your issue is? Then we can give better advise 🙂

 

We'll be on the lookout for your reply.

 

 

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Sometimes my playlist shows all downloaded and sometimes it shows some of them are downloaded. This is on my phone.

Marked as solution

Hey @bobejag,

 

Thanks for getting back to us.

 

Let us know if this issue persists once you've performed a clean reinstall on the affected device. We recommend this step since it'll get you the latest app version with all necessary updates and remove any corrupted files from previous installations. 

 

If that doesn't do the trick, could you send us a couple of screenshots of how the downloaded playlists appear at your end? Please include the make, model, OS version and exact Spotify version on your phone.

 

Keep us posted. We’ll keep an eye out for your reply.

Mihail Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts