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weekly playlist

dansalvil

 i cant update my weekly discovey, it has been weekes that it hasnt been updated. how can it be renewed again?

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1 Reply

osornios

@dansalvil

 

I've seen that happen to many of us. Post in this thread so someone can help you escalate your case:

 

https://community.spotify.com/t5/Ongoing-Issues/Discover-Weekly-not-updating/idc-p/1347970

 

https://community.spotify.com/t5/Spotify-Community-Blog/Discover-Weekly-Post-your-feedback-here/ba-p...

 

Or contact customer support through this link:

 

https://support.spotify.com/contact-spotify-support/

 

They'll help you out. They take, at the most, 24 hrs to get back to you.

Don't forget to check your spam folder for responses as they may end up there.

 

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from a no-reply address) and one of the customer services agents will get back to you.

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