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[Cámm]

None of the below information is required. However, the more you provide the easier it will be for us to try okand help.

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operativc f o xd  ng System

(iOS Android 10, Andaroid Oreo, Windows 10,etc.)

My Question or Issue

[Anyk17]

Hey @Cámm!

Thanks for reaching out in the Spotify Community.

If you're having any issues with your app or account, could you share more details on the steps you're following and the errors you get, if any? Please make sure to provide the following details:

• Account type (Free/Premium)
• Device and operating system (e.g. MacBook Air, 10.10 OSX)
• Spotify app version
• Any screenshots/screen recordings that help explain or illustrate the issue

Looking forward to your answer!