UI of linux app stopping working in some cases.

[OlegBrony]

Plan

Free

Country

Ukrane

Operating System

Linux, Mint (Ubuntu)

My Question or Issue

I installed the app by using snap.

In some moments the UI of app is stops working, so it's like you see a screenshot, you can't press anything. But music is still going, and looks like the main soft loop is working, but UI doesn't response. The only thing left - is closing the app and relaunch it. I also can't see any error messages in the console, but after every start I see 2 strings: 

```

$ spotify
Gtk-Message: 11:20:21.737: Failed to load module "gail"
Gtk-Message: 11:20:21.737: Failed to load module "atk-bridge"

```

edit: 

little update - UI is responsing, but it's just don't rendering. so I can press some buttons (next, prev, pause) by clicking on places where they are. But again, I don's actually see what I pressed.

[OlegBrony]

[updated the issue]

[cHDMmFRE]

Probably not what you want to hear. But have you considered installing spotify from ubuntu's own repository or flathub?

[Sebasty · Accepted solution]

Hey @cHDMmFRE 

Many users have had success installing Spotify the 'original' way, instead of snap:

(from https://www.spotify.com/download/linux/)

Command line commands:

curl -sS https://download.spotify.com/debian/pubkey.gpg | sudo apt-key add -
echo "deb http://repository.spotify.com stable non-free" | sudo tee /etc/apt/sources.list.d/spotify.list

then install:

sudo apt-get update && sudo apt-get install spotify-client

However, if you're not bothered to reinstall, a way to 'un-freeze' the UI is going to the currently playing track and attempting to drag it around.

Hope this helps, have a nice day 🙂

[OlegBrony]

okay, dragging is working, thanks.