Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Discuss Spotify for Linux
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...
MattSuda
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
MattSuda
Hey! There has been an update to the Spotify Linux client signatures.Users may see errors linked to missing keys and failed signature verifications for Spotify when updating the system. If this happens to you, this can be fixed by manually adding the...
Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before.So type your issue into the search box and have a look. Basic troubleshooting Go through th...
My Question or Issue My Spotify account is working fine on my app. However for the last two days friends who could always find me on search can no longer find my profile. I looked myself up and I’m not there. This is a new problem. I’m linked through...
Plan: PremiumCountry: SwedenDevice: Dell Precision 5520OS: Ubuntu 16.04 My Question or IssueHi! I have a playlist called Discover weekly archive which uses IFTTT to automatically add songs from Discover weekly to the archive. When I opened Spotify to...
PlanPremium CountryGermany Operating System1.Machine: Win 72.Machine: Linux Mint 18.3 My Question or IssueHello i have just discovered a bug: on windows machine i have played Discover Weekly and added some songs to exactly 2 Playlists: SONGS and some...
Spotify UsernamedanliiPlanPremiumCountrySwedenDeviceHP EliteBook 820 G4Operating SystemDebian 9.4 My Question or IssueI can't play local files which are added to Spotify. They show up under "Local files", and I can add them to playlists, but if I try...
I can't find a way to get it to work .
Spotify Username oldumbrella PlanPremiumCountryEngland, United Kingdom DeviceIphone 7plus Operating System(iOS 11.3.1 My Question or Issue I have this isssue when I download music to a second device it always resets the download on the 1st device mea...
I was reorganizing my playlist library creating folders and drag-n-dropping playlists from the sidebar of the Spotify Linux client. Then after ~10 minutes (and 5/6 folders created) I couldn't start a drag action anymore. If I restart the client, some...
Hi folks, I'm user with mail *snip* I'm banned this song and its artis 3 days ago.https://open.spotify.com/track/6DFrYKmSxwvnHuxFFfwK8w?si=cq_di3_qRnaw-fbEIRmrWA but it's just played again in my daily mix! ok spotify worked fine so far and I am happy...
Hi, I just noticed a seg fault in version: 1.0.77.338.g758ebd78-41 in the snap store (Rev 13, according to snap list). Unfortunately, all I got was in dmesg: May 19 17:56:24 smitten kernel: [2013406.174688] show_signal_msg: 63 callbacks suppressedMay...
Hello! I'm using laptop Lenovo G50-70 with Ubuntu 18.04 LTS and I have premium account. I'm using latest Spotify from Ubuntu Software (Snap). When I disconnect HDMI monitor with speakers, Spotify sounds stop working.Steps to reproduce this problem:Co...
Hi! I'm running Spotify in Ubuntu on an SSD and would like to change the directory for offline songs storage to a larger HDD I have available. The HDD is mounted in /XXXX and the permissions to rwx it are for my standard user account.When I try to se...
My main playlist with about 400 songs randomly stopped while I was listening to it, and when I when I clicked on the playlist to resume it said the playlist had 0 songs. I tried seeing if I could recover the playlist but it was not listed as one of t...
Hi there, mi spotify client is offline and I cant swich it to online mode, I never press the Ctrl + Shift + O to go offline....
Hello, I'd like to report that I can't open the settings page from the Linux client. I click on the dropdown menu option, but nothing happens. The OS is Lubuntu 17.10, and the client version is 1:1.0.72.117.g6bd7cc73-35
Can someone help me
Hello, so today I removed old songs from Your Music in my Ubuntu client (from ppa).When I try to start the client again, it just shows black window even after reinstall.On the website it says Oooops, something went wrong while loading your songs. Rel...
Hello, I've been using Spotify for 2 months, but my Discover Weekly never showed up. So today I decided to search for Discover Weekly in the search bar and I found the playlist, I followed it and now it appears in my Playlists. But it bothers me a li...
Hi all, I've been enjoying my premium subscription for almost 1 month but I still have some problems with Spotify Connect. My setup In my dorm room, I have a desktop computer and I'm sometimes working on my laptop. As I have better speakers on my des...