web player not loading playlists

[New user]

i use the spotify site on a chromebook, searching for songs and playing them from there is fine, playing a song from my phone but selecting it to play over my chromebook is fine, hitting play on the current song loaded is fine, but opening the website im met with "something went wrong" and clicking Any playlist is met with "couldn't find this playlist" or endless buffering. been happening for a few weeks and idk what else to try. works fine on the same account on my phone

[Amay]

Hey there, welcome to the Spotify Community! 🎵

Could you try the following steps:

1. Try the incognito mode.
2. Switch network provider or WiFi to Mobile Data and vice versa.
3. Disable any VPN or AdBlocking/DNS service if active.
4. Create a new account and check with that in the same browser.

Once you try all the steps let me know how it goes. You can also include a screen recording or screenshot of the same.

Keep me posted. 🙂