Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

A lot of my music skips

A lot of my music skips

After I downloaded the new update for Spotifly for Mac, my music seems to be skipping and saying that it is "unable to play track". How do I fix this?

Reply
2 Replies

Are you using premium by any chance?

MauriceMVRock Star 7
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Restarting doesn't fix it. Also sometimes it's an entire album and others it has just been one song.

Ex. 'What a Time to be Alive' doesn't work for me and for Andrew Bird's 'Armchair Apocrypha' everything but "The Supine" played.

Furthermore, in real time, after restart at 16:45, a blue banner appeared at launch, with window in background during reply post, "This track is not available," and now has changed to: "This track is not available. If you have the file on your computer you can import it." (16:48)

 

too many commas yadee-yada

Suggested posts