After updating app, all saved artists are gone except for a few

[tollsforthee]

Hi all,

I recently updated the Spotify app for mac and when it rebooted I had lost all artists except for 6-7 recent adds. When I check the online browser version, all my saved artists are still there. However, in the app, it shows that I can "resave" those artists because it for whatever reason doesn't know they have been saved already. Has anybody had this issue and have any ways to solve it? I also upgraded to spotify premium after this issue but that didn't solve anything either. 

I signed out of my account several times but no luck. Thank you for any suggestions or help!

[user-removed]

Hello: Sounds like you may have created a duplicate account. Please go to this url

https://www.spotify.com/about-us/contact/contact-spotify-support/?contact and fill out the contact form. If you get an automated response directing you back to the community boards reply back to that email, even if it is from a noreply and a customer support rep will get with you shortly.