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Can't Play Current Track

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Can't Play Current Track

I receive this error for random songs and I am a paying member.  I've tried deleting and downloading the app on my apple desktop.  I've also tried turning off high quality streaming.  Help! 

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Marked as solution

I am having the exact same issue. The problem started occuring randomly in the middle of playback. 

 

- Running windows 10,

- hp pavillion dv7 laptop

- Spotify Version 1.0.16.104.g3b776c9e. (See screenshots)

- Tracks are not local files. I am currently a paying premium member.  

 

I have attached a few screenshots and as you can see I am currently paying for premium. 

 

 

*UPDATE*

 

Turned off hardware acceleration to see if that helped and the issue seems to be resolved...will keep you posted to see if this fix is permanent.

View solution in original post

Spotify Error.JPG
About Spotify Page.JPG
2 Replies

Hello @missmargaretnand welcome to Spotify Community!

 

Just a quick heads up, the issue is currently "Under Investigation".


If you could confirm here the following we can keep investigating:
1. Your device.
2. Your device's operating system.
3. The exact Spotify version installed (check About Spotify)
4. Are the tracks you're playing local files?

Thank you!

Marked as solution

I am having the exact same issue. The problem started occuring randomly in the middle of playback. 

 

- Running windows 10,

- hp pavillion dv7 laptop

- Spotify Version 1.0.16.104.g3b776c9e. (See screenshots)

- Tracks are not local files. I am currently a paying premium member.  

 

I have attached a few screenshots and as you can see I am currently paying for premium. 

 

 

*UPDATE*

 

Turned off hardware acceleration to see if that helped and the issue seems to be resolved...will keep you posted to see if this fix is permanent.

Spotify Error.JPG
About Spotify Page.JPG

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