Desktop Mac UI full of artifacts

[Keyan12]

Version:
Spotify for macOS (Apple Silicon)
1.2.35.663.gb699649e

There are black/red bars and boxes covering my library and the recently played albums/playlists at the top of my Home page.

[Joan]

Hi there @Keyan12,

Thanks for reaching out. This is quite the peculiar behaviour. Could you please provide us the following:

• Is this on all devices or only on Mac? How about the webplayer on the same Mac?
• Try logging in on this Mac with a different account, either from someone you know or by making one yourself.
• Also, if possible, try using your account on a different Mac and see if everything works.
• When did this start happening? Did this coincide with an update to the app or MacOS?

With this information, we’d be happy to investigate.

Keep us posted.

[Keyan12]

- Only on Mac. Webplayer on same Mac is fine.

- Still happens on a different account.

- On another mac everything works properly.

- Within the past week. App update I'm not sure — it didn't coincide with any macOS update though.

[MihailY · Accepted solution]

Hey @Keyan12,

Thanks for the additional info.

As a next step, can you try clean reinstalling the app as described here? Also, check if changing the zoom level (Cmd + = or -) makes a difference.

Keep us posted.

[Keyan12]

The clean reinstall worked! Thank you.

[Joan]

Hi @Keyan12,

Thanks for the reply. Happy to hear that everything is working now thanks to the trusty clean reinstall. Enjoy your musical days 🙂 

Cheers!