Free subscription

[Tamira]

I had the free subscription for a week and it was supposed to cancel after, but it didn't and now I'd like my money back

[Dreadlord]

 Hey @Tamira.

Welcome to the Spotify Community!

You should get in contact with the customer support directly using the online contact form or via Twitter @SpotifyCares. and they will be able to look into getting this sorted for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible