Genres/Moods - Don't display any playlists

[kenshinu]

UPDATE from Matt Suda (Community Rock Star):

This should now be fixed! Thanks for your patience. 

Selecting: Browse -> Genres/Moods -> Any genre/mood -> No playlists 

Tried restarting. Happens on a friends Mac too (same versions). However, it doesn't happen on my iPhone Spotify. 

Mac OS 10.10.1. Spotify: 0.9.15.27.g87efe634 Region: UK

[jason4545]

Hi MattSuda

Has this been solved? The thread states there is a solution but I only see that this has been reported as a bug? 

I am still having these issues on windows 7.

[blurcore]

This bug is a never changing chapter in Spotify. Sometimes it works sometimes it doesnt. Might also come and go with updates.

Anyhow, this + the fact that Spotify did delete Plugin-Support without saying a single word in advance, I am cancelling my Premium after nearly 1 or 2 years. I will look for another solution to stream my music. Spotify could be so much better. I just dont get it how you can ruin an app like they did with Spotify!

PS: Running OS X and iOS and Windows 8.1 - all the latets updates.

PPS: You guys should think about hireing professionals for your app and start communicate with your paying customers!

PPPS: Think about a way to export the freaking playlist. So many reports out there (also friends who had this problem) where playlist got deleted permenetly. I am creating backups with a pretty timeconsuming way.

Dont get it. Sure you dont want to loose customers but tadaaa - you do 😛

[jeffy2]

I am having the same problem on my iMac Early 2014 running Mac OS X Yosemite. Genres and Moods worked earlier today. Now its gone. Local menus appear just fine.

Tried complete uninstall, cache deletion and Prefd deletion and still does not work.

I am not paying $10/month for an app that cannot display its options! 

INCONCEIVABLE!

[mustiguy]

Same problem with me since problem. This is very irritating. The whole point of spotify is being able to different moods and genres...

[Rockford]

Same issue here, sure it was working ok yesterday or day before. Running ver 1.0.6.80

Genres & Moods, New Releases, News all not working, the others are working fine. (Overview, Top Lists, Discover)

[TetraVaal]

 There is the same problem on play.spotify.com! 

[zeltacore]

Ye. Browse is not working (only shows a few partial bits and pieces). Maybe it's being updated?

[sunnys]

Thanks MattSuda for the update - but it's not a solution now...is it?

[nymann123]

Im having this problem but only with ONE single genres & moods and the only one NOT working for me is:

Danish

or in my native language:

Dansk

What to do?

[sdfstuart]

Hi All,

I see that this problem was "solved" in 2015 - but I am currently having this problem. Not just with "Genres and Moods" but also often with "Overview". Can you please tell me how to fix this? I am working on a Mac - but don't have this problem on my PC or android phone. Thanks.

[emg2dk]

I too am having this same issue. Spotify team, can we please get some feedback on this? Not fair to be paying a monthly subscription when one of the main features doesn't work. Genre works on my phone, but not my computer (where most of my usage is done). Please advise.

Thanks

[BDiddy1980]

Same issue for about a month... really annoying.

[user59]

Same problem for me

[emg2dk]

Hey I'm thinking they didn't see this becasue it's marked as "solved"

Can you go to this new post I created and post another complaint? This is getting ridiculous!

https://community.spotify.com/t5/Desktop-Windows/Spotify-Genre-Mood-not-working-on-Windows-Desktop-f...