Announcements

Help Wizard

Step 1

NEXT STEP

I upgraded to premium but am still seeing ads on the Desktop Player

Solved!

I upgraded to premium but am still seeing ads on the Desktop Player

Hello, I recently (16 hours ago) upgraded to premium (not the free trial - the $11.99 AUD premium subscription), but I'm still seeing ads on my desktop player. Is this normal? I was under the impression they would be gone completely. I have tried shutting down my computer and restarting.

 

 Please see attached screenshot.

Screen Shot 2015-05-08 at 9.26.02 am.png
Reply

Accepted Solutions
Marked as solution

Hey!

 

Have you tried reinstalling? It sounds like you need a good cache clearing so that Premium will register in your client. give it a whirl! 😉

View solution in original post

1 Reply
Marked as solution

Hey!

 

Have you tried reinstalling? It sounds like you need a good cache clearing so that Premium will register in your client. give it a whirl! 😉

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random