Log in Error

Reply

Log in Error

Madshe
Newbie

Plan

Free

South Africa

 

Device

Macbook Pro late 2010

Operating System

(iOS Mavericks

 

 

My Question or Issue

 I keeo getting the log in error due to firewall may be blocking Spotify or change proxy settings.  This happened out of the blue, I did not change any of my settings. 

 

My firewall is not blocking Spotify and I have tried changing my proxy settings but still I am unable to listen to music.  If I change the proxy setting then the whole Spotify account is offline.

 

I have tried reinstalling Spotify multiple times and have really tried just about everything.  

 

Please can someone help as this is very frustrating.

Screen Shot 2018-09-19 at 11.18.14.png
1 Reply

Re: Log in Error

Rock Star 15
Rock Star 15

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? Sorry if this may sound a bit repetitive but if that doesn't help, try a quick clean reinstall of the app by following these steps.

 

I'd also recommend installing macOS High Sierra as well as making sure Spotify's update :)

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS