Help Wizard

Step 1


[Mac] Spotify freezes (spinning ball)

[Mac] Spotify freezes (spinning ball)

After opening Spotify and moved 2/3 songs to a playlist, the whole app just freezes.




(crash dump attached, though it doesn't actually crash)


Here is the ouput when running it from the commandline:


11:45:09.816 I [kindling.js:1 ] 1
11:45:15.013 I [ApplicationPage.cpp:180 ] Keeping application discover alive for 60000 ms.
11:45:15.023 I [AppManager.cpp:252 ] Creating instance of the application album.
2014-01-18 11:45:15.112 Spotify Helper[54936:507] Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination.
11:45:15.250 I [main.js:1 ] Uncaught Error: Invalid bridge message arguments
11:45:15.259 I [MainView.cpp:7234 ] Load complete (0) url: sp://63b7169473a4d09adb5aab345fc1e26c12a7d027.album/index.html
Jan 1 00:59:59 GianPaJ-MBP.local Spotify Helper[54936] <Error>: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
11:45:15.642 I [recommendations.js:17 ] Failed to get top playlists
11:45:17.191 I [kindling.js:1 ] 1
11:45:23.559 I [social_reporter.cpp:213 ] SocialReporter: A track was added to a playlist
11:45:23.604 3 [playlist_be_pl4_context.cpp:400 ] [spotify:user:gianpaj:playlist:0WJYr9NeAtGAGaZaYV2OXN] Synchronization starting: POST (1/1 pending deltas on top of revision 123,fb329f2c58a5371d3f605c0540d0bb9827a67508)
11:45:23.741 3 [playlist_be_pl4_context.cpp:1085] [spotify:user:gianpaj:playlist:0WJYr9NeAtGAGaZaYV2OXN] Got PUB - backend is now at revision 124,437b8ca967f5866b28b67df0a9134709a63ad08d
11:45:23.741 3 [playlist_be_pl4_context.cpp:1104] [spotify:user:gianpaj:playlist:0WJYr9NeAtGAGaZaYV2OXN] - Postponing
11:45:23.764 3 [playlist_be_pl4_context.cpp:865 ] [spotify:user:gianpaj:playlist:0WJYr9NeAtGAGaZaYV2OXN] Delta-updated to revision 124,437b8ca967f5866b28b67df0a9134709a63ad08d
11:45:25.843 I [social_reporter.cpp:213 ] SocialReporter: A track was added to a playlist


Some times you don't need to move songs into playlists.

The app can freeze after login (displaying the normal app)

1 Reply

There does appear to some reports of the application crashing on Mac, originally reported over on this topic

Are you connecting via a proxy at all? 

Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014

If this post was helpful, please add kudos below!

Suggested posts