Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Solved!
Description
Incorrect track is played back when selecting "Tears In Heaven" in the "Unplugged" album by Eric Clapton. Also, the incorrect album art is displayed.
A more detailed description, using numbered steps
1. Launch Spotify Desktop for Mac
2. Go to the mentioned album
3. Play "Tears In Heaven"
What I expected to happen
Live recording of "Tears In Heaven" from the "Unplugged" album plays.
What actually happened
"Tears In Heaven" studio recording from another album is played.
My Operating System
OSX 10.10.3 (Yosemite)
My Spotify version
1.0.7.146.ge847c4b4
My internet provider and country
AT&T USA
My username
bgerstle87
Do you have any screenshots you can attach to more clearly explain your issue?
Accepted Solutions
Suggested posts
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…
