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Desktop (Mac)

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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

oligo_it

Visitor

29673 Views

56 replies

9 likes

  • 29673 Views
  • 56 replies
  • 9 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

archaosenzo

Visitor

17379 Views

3 replies

0 likes

  • 17379 Views
  • 3 replies
  • 0 likes

Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

153667 Views

12 replies

25 likes

  • 153667 Views
  • 12 replies
  • 25 likes

Solved!! Upstream request timeout?

The web player link brings me to a white page that says upstream request timeout. The website said it was fixed in October but it is a new issue for me.

Newbie

Ivelina

Moderator

137751 Views

47 replies

20 likes

  • 137751 Views
  • 47 replies
  • 20 likes

Exact time and date of playlist creation; i.e., date created minute/hour/day/month/year/etc

Hello All, Is it possible to know the exact time & date of when a playlist was begun? I know that I can view the date added for songs, however, I would like to know the exact time. For example: instead of "2 days ago," I want to know 48 hours, 55 hou...

Music Fan

Hello All, Is it possible to know the exact time & date of when a playlist was begun?   I know that I can view the date added for songs, however, I would like to know the exact tim...

gurglovt

Newbie

21804 Views

3 replies

0 likes

Mac
  • 21804 Views
  • 3 replies
  • 0 likes

Solved!! Clearly incorrect audio playing for this album:

Igor Stravinsky – Stravinsky Conducts Stravinsky (1951-1957) I've only listened to it using the Mac Desktop client so I posted here. I'm getting a completely different album than I expected.

Visitor

Igor Stravinsky – Stravinsky Conducts Stravinsky (1951-1957)   I've only listened to it using the Mac Desktop client so I posted here.   I'm getting a completely different album tha...

user-removed

Not applicable

637 Views

2 replies

0 likes

Mac
  • 637 Views
  • 2 replies
  • 0 likes

Solved!! Download for Mac

alright Spotify, for mac people please release the DMG file for install instead of a ZIP file, no one wants to pay $29 to buy a copy of Winzip.

Casual Listener

alright Spotify, for mac people please release the DMG file for install instead of a ZIP file, no one wants to pay $29 to buy a copy of Winzip.

dwolfe

Newbie

27427 Views

6 replies

1 likes

  • 27427 Views
  • 6 replies
  • 1 likes

Solved!! HELP! Spotify keeps crashing on my MAC OS X 10.6.8

Hi, I have OS X 10.6.8. and I can't open my Spotify anymore. Everytime I open it it would start to load but then it disappears! I tried to turn off the wifi - which it did pull up Spotify without crashing. However, when I turned wifi back on, it woul...

Casual Listener

Hi,    I have OS X 10.6.8. and I can't open my Spotify anymore. Everytime I open it it would start to load but then it disappears! I tried to turn off the wifi - which it did pull up Sp...

MsNFormd

Newbie

19658 Views

22 replies

1 likes

Mac
  • 19658 Views
  • 22 replies
  • 1 likes

Search by country and location

Hi, I have used Spotify for some time, but the search "feature" is really bad. Sometimes I want to search e.g. for new songs in a specific country or location. But how to do that? In "Browse" there are only genres. If I e.g. enter "country: Sweden", ...

Casual Listener

Hi,   I have used Spotify for some time, but the search "feature" is really bad. Sometimes I want to search e.g. for new songs in a specific country or location. But how to do that? In "Brow...

spiff69

Casual Listener

11886 Views

3 replies

20 likes

Mac
  • 11886 Views
  • 3 replies
  • 20 likes

spotify music with itunes visualizer (mac)

Hello. I was wondering, is it possible to visualize my spotify music with the build-in visualizer from itunes for free on my mac? I know spotify has a build-in visualizer but it's not that amazing... also i've tried doing it with Soundflowerbed en Ni...

Newbie

Hello. I was wondering, is it possible to visualize my spotify music with the build-in visualizer from itunes for free on my mac? I know spotify has a build-in visualizer but it's not that amazing....

HeyPhil

Newbie

24405 Views

5 replies

7 likes

Mac
  • 24405 Views
  • 5 replies
  • 7 likes

Solved!! Spotify won't launch - Mac 10.7.5

I've read thru other similar posts, and tried some of the suggestions, but nothing is working for me. The other posts are older so I'm hoping for newer info... Spotify was working perfectly until a couple days ago. My computer crashed and after reboo...

Visitor

I've read thru other similar posts, and tried some of the suggestions, but nothing is working for me.  The other posts are older so I'm hoping for newer info...   Spotify was working pe...

user-removed

Not applicable

6454 Views

3 replies

1 likes

Mac
  • 6454 Views
  • 3 replies
  • 1 likes

Solved!! Spotify won't update from version 0.9.6.81

I have Spotify 0.9.8.61 - my version screen https://www.dropbox.com/s/gi8il6su9r6rq7a/Zrzut%20ekranu%202014-02-04%2023.50.03.jpg As you can see, the client tells me, that new version is waiting for me, but after reboot of the client the mesage appear...

Regular

I have Spotify 0.9.8.61 - my version screen https://www.dropbox.com/s/gi8il6su9r6rq7a/Zrzut%20ekranu%202014-02-04%2023.50.03.jpg   As you can see, the client tells me, that new version is ...

Joe

Community Legend

2226 Views

1 replies

1 likes

Mac
  • 2226 Views
  • 1 replies
  • 1 likes

Superuser Contribution search results limited to 100?

hi there, i was wondering if you could clear something up for me regarding the results obtained via label search. as an example searching for label:"wackies" gives 100 tracks precisely; however looking at the results via albums/see all it seems that ...

Casual Listener

hi there,   i was wondering if you could clear something up for me regarding the results obtained via label search.   as an example searching for label:"wackies" gives 100 trac...

Dessi

Moderator

1784 Views

4 replies

0 likes

Mac
  • 1784 Views
  • 4 replies
  • 0 likes

Solved!! Controlling or streaming to Mac from iPad

Apologies if this has been answered elsewhere, but several searches through the forum database failed to turn anything useful up.I am interested in either controlling my Mac from my iPad or streaming to my Mac from my iPad. It appears to me that this...

Regular

Apologies if this has been answered elsewhere, but several searches through the forum database failed to turn anything useful up. I am interested in either controlling my Mac from my iPad or strea...

Joe

Community Legend

1417 Views

6 replies

0 likes

Mac
  • 1417 Views
  • 6 replies
  • 0 likes

Solved!! [MAC] After I deleted my library folder for Spotify, I've been having issues.

I noticed the following issues after starting up Spotify shortly afterwards: - My starred playist is gone. It soon gave me 3 songs. (My library is kinda normal) - It crashes - The music stops randomly. It seems to continue playing the song if I comma...

Casual Listener

I noticed the following issues after starting up Spotify shortly afterwards:   - My starred playist is gone. It soon gave me 3 songs. (My library is kinda normal)   - It crashes &...

Peter__

Community Legend

966 Views

2 replies

0 likes

  • 966 Views
  • 2 replies
  • 0 likes

Solved!! Spotify on a managed (non administrator) Mac account, problems with web helper program

Hello, I use Spotify (Premium) on a Mac user account with restricted access to some programs and web pages to protect my children. Since app 5 days, the setup seems to have changed because the user has no right to use spotify web helper. Usually, the...

Casual Listener

Hello, I use Spotify (Premium) on a Mac user account with restricted access to some programs and web pages to protect my children. Since app 5 days, the setup seems to have changed because the user h...

spotonamac

Casual Listener

8171 Views

3 replies

0 likes

Mac
  • 8171 Views
  • 3 replies
  • 0 likes

Solved!! Download quality

The desktop app doesn't have separate settings for streaming and syncing quality. So if I'm a premium user, does it always download music in 320kbps or only when high quality streaming enabled? If it depends on streaming setting, how do I re-download...

Newbie

The desktop app doesn't have separate settings for streaming and syncing quality. So if I'm a premium user, does it always download music in 320kbps or only when high quality streaming enabled? If it...

Terrantino

Casual Listener

22153 Views

2 replies

1 likes

Mac
  • 22153 Views
  • 2 replies
  • 1 likes

Solved!! Problem with subscribed playlist and next song

Hello, When i'm playing a song in a playlist i'm following (a spotify playlist for example), If i want to play the next song, Spotify always plays a song from a personal playlist and not from the followed playlist i'm currently listening. Does anyone...

Casual Listener

  Hello,   When i'm playing a song in a playlist i'm following (a spotify playlist for example), If i want to play the next song, Spotify always plays a song from a personal playlist ...

psxmax80

Casual Listener

709 Views

2 replies

0 likes

Mac
  • 709 Views
  • 2 replies
  • 0 likes

Solved!! Play a certain playlist every day between 8 am - 4pm

Hello, I need to be able to play a certain playlist every day in the office between 8am-4pm. Does any of you have an idea how to do it? I have a dedicated Mac, which is open all the time and Spotify is also open. Thanks Kasper

Casual Listener

Hello, I need to be able to play a certain playlist every day in the office between 8am-4pm. Does any of you have an idea how to do it? I have a dedicated Mac, which is open all the time and Spotify ...

SimonLundsgaard

Newbie

3494 Views

6 replies

0 likes

Mac
  • 3494 Views
  • 6 replies
  • 0 likes

Solved!! Grey "offline" symbol on Mac

So, when I went to USA I made sure to click the "Available Offline" switch on 2 of my playlists but when one of them was finished it had a grey "offline" symbol on it instead of the regular green one. It still works offline however, first I thought t...

Roadie

So, when I went to USA I made sure to click the "Available Offline" switch on 2 of my playlists but when one of them was finished it had a grey "offline" symbol on it instead of the regular green one...

GnagarN

Roadie

935 Views

1 replies

0 likes

Mac
  • 935 Views
  • 1 replies
  • 0 likes

Solved!! Having multiple 'Liked from radio' stations

Hey there, I've looked around at threads about the 'Liked from radio' feature but I couldn't find any specific to my query. So I had 'Club/Trance' genre radio on yesterday and I was 'liking' songs and they were being added to my 'Liked from radio' pl...

Casual Listener

Hey there,   I've looked around at threads about the 'Liked from radio' feature but I couldn't find any specific to my query.   So I had 'Club/Trance' genre radio on yesterday and I...

charlesandanso

Casual Listener

2568 Views

7 replies

2 likes

Mac
  • 2568 Views
  • 7 replies
  • 2 likes

Solved!! Sync iphone to Mac Question

i've got all my music synced for offline availability on my iphone but not my mac. I don't want to redownload all of it again as there is about 7 gigs worth of music. Is there a way to get all the music off my iphone and onto spotify on my mac.

Casual Listener

i've got all my music synced for offline availability on my iphone but not my mac. I don't want to redownload all of it again as there is about 7 gigs worth of music. Is there a way to get all the mu...

Peter__

Community Legend

792 Views

2 replies

0 likes

Mac
  • 792 Views
  • 2 replies
  • 0 likes

I don't want that others can see which playlists I follow

I don't want that others (especially my fb friends) can see which playlists I follow. Can somebody help?!

Casual Listener

I don't want that others (especially my fb friends) can see which playlists I follow. Can somebody help?!

Entzauberung

Casual Listener

19240 Views

3 replies

0 likes

Mac
  • 19240 Views
  • 3 replies
  • 0 likes

Solved!! Spotify app is frozen on iPhone. Keeps saying 'waiting'

My spotify app is just saying waiting and i cannot access my music. Please advise what to do

Newbie

My spotify app is just saying waiting and i cannot access my music.  Please advise what to do

Joe

Community Legend

18993 Views

5 replies

0 likes

Mac
  • 18993 Views
  • 5 replies
  • 0 likes