Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5020 Views
1 replies
0 likes

5020 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7027 Views
1 replies
0 likes

7027 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4790 Views
1 replies
3 likes

4790 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42190 Views
19 replies
1 likes
music stops

42190 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166935 Views
0 replies
35 likes
Mac

166935 Views
0 replies
35 likes

Superuser Contribution Playlist Covers not saving in Catalina

I am having a bizarre issue that it appears other people have written in about as well, but I have been unable to find a fix. When I go to replace my cover art for a playlist (a 300x300 jpeg, original artwork, all other specs as noted by Spotify), it...

skyezentz
Visitor
I am having a bizarre issue that it appears other people have written in about as well, but I have been unable to find a fix. When I go to replace my cover art for a playlist (a 300x300 jpeg, origina...
2020-10-27 7:49:33 PM
2020-11-04 12:47:05 PM
Alex
Spotify Legend
802 Views
1 replies
0 likes

802 Views
1 replies
0 likes

Superuser Contribution 'Recently Played' Section Not Updating (Mac App or Web Player)

PlanPremiumCountryUSA DeviceMacBook Pro, late 2019Operating SystemmacOS Catalina Version 10.15.7 My Question or IssueThis has been an ongoing issue on my Mac for months, so I've finally decided to make a thread on it. On the Spotify Mac application (...

NpXX
Music Fan
Plan Premium Country USA Device MacBook Pro, late 2019 Operating System macOS Catalina Version 10.15.7 My Question or Issue This has been an ongoing issue on my Mac for ...
2020-10-24 7:22:33 AM
2020-11-04 11:11:45 AM
Alex
Spotify Legend
794 Views
1 replies
0 likes

794 Views
1 replies
0 likes

Superuser Contribution no connection possible from OSX to amplifier

Hi,I have no connection from Spotify - MacBook Pro (latest updates OSX) - to my amplifier. I can connect Spotify with my amplifier through my iPhone X (latest updates iOS). All devices are connected to the same network. And of course I would like to ...

DaDutchy
Visitor
Hi, I have no connection from Spotify - MacBook Pro (latest updates OSX) - to my amplifier. I can connect Spotify with my amplifier through my iPhone X (latest updates iOS). All device...
2020-10-22 10:13:49 AM
2020-11-03 4:08:14 PM
Mihail
Spotify Legend
583 Views
1 replies
0 likes
amplifier
connection
iOS
osx

583 Views
1 replies
0 likes

Superuser Contribution Why does Spotify refuse to translate the name of Home?

I have a MacBook Pro 13-inch from 2017 with macOS Catalina 10.15.7.On my iPhone in the Spotify app, Home is translated into Swedish "Hem". But on my Mac it is not translated. I know it's not a big deal, but why does Spotify refuse to translate it? Sh...

user-removed
Visitor
I have a MacBook Pro 13-inch from 2017 with macOS Catalina 10.15.7. On my iPhone in the Spotify app, Home is translated into Swedish "Hem". But on my Mac it is not translated. I know it's not a big ...
2020-10-14 4:23:11 PM
2020-10-30 1:46:23 PM
Mihail
Spotify Legend
586 Views
1 replies
0 likes

586 Views
1 replies
0 likes

Superuser Contribution Spotify crashes when clicking shuffle on "my likes" playlist

I can click shuffle on any other playlist no problem, but the second I click shuffle on my liked songs, it immediately crashes. I've already uninstalled and reinstalled on 3 separate occasions and still get the same bug. I'm on Mac OS Catalina 10.15....

orupting
Visitor
I can click shuffle on any other playlist no problem, but the second I click shuffle on my liked songs, it immediately crashes. I've already uninstalled and reinstalled on 3 separate occasions and st...
2020-10-14 9:02:42 AM
2020-10-30 11:26:19 AM
Mihail
Spotify Legend
1064 Views
1 replies
0 likes

1064 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify and Sonos

Plan - PremiumCountry - AustraliaDevice - MacOS High Sierra - 10.13.6 I have created a playlist in Spotify, when I open Sonos and look at the playlist, all of the local files included in the playlist are greyed out. (see image) Steps taken: Reset rou...

hubba
Newbie
Plan - Premium Country - Australia Device - MacOS High Sierra - 10.13.6 I have created a playlist in Spotify, when I open Sonos and look at the playlist, all of the local files includ...
2020-10-13 7:38:39 AM
2020-10-29 2:46:19 PM
Mihail
Spotify Legend
1310 Views
1 replies
1 likes

1310 Views
1 replies
1 likes

Solved!!Superuser Contribution Podcasts are is missing at all

Hi, folks, I have an issue I could not listen to podcasts using the desktop app at all. I tried to reinstall the desktop app, but the issue remained.The same is for mobile and Web. Although I opened https://open.spotify.com/genre/podcasts-web in inco...

povis
Casual Listener
Hi, folks, I have an issue I could not listen to podcasts using the desktop app at all. I tried to reinstall the desktop app, but the issue remained. The same is for mobile and Web. Although I ope...
2020-10-11 10:48:28 PM
2020-10-29 2:01:32 PM
Alex
Spotify Legend
830 Views
3 replies
0 likes
Podcasts

830 Views
3 replies
0 likes

Superuser Contribution Keyboard shortcuts - search and select song

I'm using Spotify for MacOS. I am able to use `CMD + L` to search for songs, but once I search for them, I'm not able to use keyboard shortcuts to select a song to play a song. Actually, I am able to, however I figured this out by dumb luck. If you `...

link_108
Regular
I'm using Spotify for MacOS. I am able to use `CMD + L` to search for songs, but once I search for them, I'm not able to use keyboard shortcuts to select a song to play a song. Actually,...
2020-09-26 1:50:03 AM
2020-10-29 1:12:04 AM
link_108
Regular
1635 Views
3 replies
0 likes

1635 Views
3 replies
0 likes

Problem with the Play function

PlanPremiumVersion1.1.44.538.g8057de92CountrySweden DeviceMacBook Pro mid-2014Operating SystemOS X Catalina My Question or IssueThere is an issue with the Play function in my current version of the Spotify app for Mac OS X. Hitting Play (in a playlis...

alexwesterlund
Music Fan
Plan Premium Version 1.1.44.538.g8057de92 Country Sweden Device MacBook Pro mid-2014 Operating System OS X Catalina My Question or Issue There is an issue with the Play fun...
2020-10-16 1:21:13 PM
2020-10-28 4:20:43 PM
Billy-J
Spotify Star
809 Views
3 replies
0 likes

809 Views
3 replies
0 likes

Superuser Contribution Podcast video not working properly

PlanPremiumCountryNetherlandsDeviceMacbook Pro 2019)Operating System(iOS 10) My Question or Issue When watching a podcast, sometimes a video will play. Sometimes not. There is no indication. Sometimes a video will disappear halfway through and then y...

SaroGFX
Regular
Plan Premium Country Netherlands Device Macbook Pro 2019) Operating System (iOS 10) My Question or Issue When watching a podcast, sometimes a video will play. Sometim...
2020-10-07 4:54:48 PM
2020-10-28 11:07:48 AM
Ver
Spotify Legend
4884 Views
1 replies
0 likes

4884 Views
1 replies
0 likes

[Mac desktop] Playback pausing

PremiumUSMacbook Pro 13-inch, 2019Catalina (10.15.7)Spotify version 1.1.44.538.g8057de92 Playback is pausing randomly, sometimes after about 20 seconds, sometimes more. Usually happens again about 2 minutes into a song. Sometimes happens a third time...

MsP68
Casual Listener
Premium US Macbook Pro 13-inch, 2019 Catalina (10.15.7) Spotify version 1.1.44.538.g8057de92 Playback is pausing randomly, sometimes after about 20 seconds, sometimes more. Usually ...
2020-10-27 4:31:12 PM
2020-10-27 5:05:49 PM
MsP68
Casual Listener
500 Views
1 replies
0 likes

500 Views
1 replies
0 likes

Superuser Contribution I can't see some of the people I follow on my friend feed

PlanPremiumUSA DeviceMacbook Pro 2013Operating System10.13.6 I follow multiple people on Spotify. Only one of those people is showing up on my Friend Activity bar on the righthand side. I used to be able to see more people, but they disappeared.

hqearth
Visitor
Plan Premium USA Device Macbook Pro 2013 Operating System 10.13.6 I follow multiple people on Spotify. Only one of those people is showing up on my Friend Activity bar on the r...
2020-10-06 4:31:40 AM
2020-10-27 3:24:37 PM
Jeremy
Spotify Legend
675 Views
3 replies
0 likes

675 Views
3 replies
0 likes

Superuser Contribution [All Platforms] Song to avoid (UNLIKE feature)

PlanPremiumCountryIndonesiaDeviceiPhone 7, Macbook Pro late 2016)Operating SystemMacOS 14, iOS 10 My Question or IssueI'd like to avoid certain song when continue playing randomly after playlist, would you add such feature (e.g. UNLIKE button), so so...

setio
Visitor
Plan Premium Country Indonesia Device iPhone 7, Macbook Pro late 2016) Operating System MacOS 14, iOS 10 My Question or Issue I'd like to avoid certain song when continue playing ran...
2020-10-05 12:32:56 PM
2020-10-27 1:10:10 PM
Alex
Spotify Legend
756 Views
1 replies
0 likes
avoid song
unlike

756 Views
1 replies
0 likes

Superuser Contribution Spotify stays on a black screen.

I can't open Spotify on MacBook Pro, black screen stays on. this is suddenly happened. PlanPremiumCountryTurkeyDeviceMacBook Pro Operating SystemmacOS Catalina 10.15.7 My Question or Issue

Nizamm
Casual Listener
I can't open Spotify on MacBook Pro, black screen stays on. this is suddenly happened. Plan Premium Country Turkey Device MacBook Pro Operating System macOS Catalina 10.15.7 &nb...
2020-10-04 9:36:06 PM
2020-10-27 10:48:04 AM
Jeremy
Spotify Legend
1493 Views
3 replies
0 likes

1493 Views
3 replies
0 likes

[Desktop] Go to currently playing song in playlist issue

Plan: PremiumCountry: Canada DeviceMacbook ProOperating SystemMacOS Mojave My Question or Issue I know you can jump to the currently playing song by clicking the album cover in the bottom left corner, however it goes to the incorrect spot in the play...

Comrade53
Newbie
Plan: Premium Country: Canada Device Macbook Pro Operating System MacOS Mojave My Question or Issue I know you can jump to the currently playing song by clicking t...
2020-10-21 8:38:42 PM
2020-10-26 6:22:02 PM
Loxer
Community Legend
647 Views
1 replies
2 likes
bug
Desktop

647 Views
1 replies
2 likes

Solved!! Sidebar expands on hover on any playlist, causing the screen to jump

PlanPremiumCountryGermany DeviceMacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)Operating SystemmacOS Catalina 10.15.3 (19D76) My Question or IssueEvery time I hover on a playlist on the left, it causes the left sidebar to jump in order to cover ...

karakanb
Newbie
Plan Premium Country Germany Device MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) Operating System macOS Catalina 10.15.3 (19D76) My Question or Issue Every time I hov...
2020-10-21 5:09:18 PM
2020-10-26 6:21:22 PM
Loxer
Community Legend
699 Views
1 replies
0 likes
bug

699 Views
1 replies
0 likes

Superuser Contribution Spotify not connecting to Bluesound

PlanPremiumCountryNetherlandsDeviceiPhone, iPad and Macbook Air all recent modelsOperating SystemAll up to date. My Question or IssueSince a few weeks i cannot connect from any spotify app or webplayer to our Bluesound Powernode. Always worked fine t...

MarcelBotman
Casual Listener
Plan Premium Country Netherlands Device iPhone, iPad and Macbook Air all recent models Operating System All up to date. My Question or Issue Since a few weeks i cannot connect from a...
2020-10-03 5:33:27 PM
2020-10-26 12:24:54 PM
Jeremy
Spotify Legend
695 Views
1 replies
0 likes

695 Views
1 replies
0 likes

Superuser Contribution Broken scroll through long list of podcasts

PlanPremiumCountryUSA DeviceMBP purchased new 2020Operating Systemmacos catalina 10.15.7 My Question or IssueIn the last few months I started listening to podcasts on Spotify. I have a problem with the Desktop interface, where I try to scroll down fr...

larmalade
Newbie
Plan Premium Country USA Device MBP purchased new 2020 Operating System macos catalina 10.15.7 My Question or Issue In the last few months I started listening to podcasts on ...
2020-10-25 2:43:51 AM
2020-10-26 11:37:39 AM
Ivan
Spotify Legend
858 Views
1 replies
0 likes

858 Views
1 replies
0 likes

Solved!! macOS application automatic start NOT desired

PlanFreeCountryUKDeviceMacBookProOperating SystemmacOS 10.15.7 My Question or IssueI do not want the Spotify app to start automatically, when I log in or restart my computer. The application is not on the listSystem Preferences → Users & Groups → Log...

Mõmi
Casual Listener
Plan Free Country UK Device MacBookPro Operating System macOS 10.15.7 My Question or Issue I do not want the Spotify app to start automatically, when I log in or restart my computer....
2020-10-25 10:40:59 AM
2020-10-25 10:32:39 PM
Mõmi
Casual Listener
749 Views
2 replies
0 likes

749 Views
2 replies
0 likes

Superuser Contribution All my liked songs are only shown on my iPhone app but not Mac.

Hi, I'm using a family premium plan and all things go well till last week. I found that all my liked songs disappear from my Mac's Spotify "Liked Songs" list. When I click on it, it shows nothing. But these songs are all on my iPhone's Spotify "Liked...

Screenshot 2020-10-02 at 11.20.50 AM.png

zaxkll
Casual Listener
Hi, I'm using a family premium plan and all things go well till last week. I found that all my liked songs disappear from my Mac's Spotify "Liked Songs" list. When I click on it, it sh...
2020-10-02 5:26:14 AM
2020-10-25 10:37:41 AM
Ver
Spotify Legend
897 Views
4 replies
1 likes

897 Views
4 replies
1 likes

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