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Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 26725 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 26725 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Community Manager
  • Community Manager
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  • 34 likes
  • Mac
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Solved!! Cover art won't load in corner.

PlanPremiumUnited States DeviceMacBook AirOperating SystemI'm not sure, but I think it's up to date.My Question or Issue So this just happened recently. When I play songs on my mac the cover art just doesn't load. Nothing. There isn't a music note an...

  • Newbie
  • Plan Premium United States   Device MacBook Air Operating System I'm not sure, but I think it's up to date. My Question or Issue   So this just happened recently. When I play so...
  • Loxer
  • Spotify Star
  • 467 Views
  • 2 replies
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  • 467 Views
  • 2 replies
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Songs don't play on my Mac

My Spotify on my Macbook Pro will NOT play any songs!! Whether its from my playlist or a song/album i've tried to look up!! (Photos below) my songs on my playlist also dont show up even though i have them on my phone!! Please help!!What steps I've tr...

Screen Shot 2019-09-09 at 11.47.43 PM.png Screen Shot 2019-09-09 at 11.48.04 PM.png Screen Shot 2019-09-09 at 11.48.19 PM.png
  • Casual Listener
  • My Spotify on my Macbook Pro will NOT play any songs!! Whether its from my playlist or a song/album i've tried to look up!!  (Photos below) my songs on my playlist also dont show up even though ...
  • Loxer
  • Spotify Star
  • 455 Views
  • 3 replies
  • 0 likes
  • Albums
    Help
    Mac
    Playlist
    songs
    songs wont play
  • 455 Views
  • 3 replies
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My spotify is very slow, and sometimes I can't even play songs.

Plan:Premium Device, Software:Mac OS Sierra My Question or Issue:I've installed and reinstalled Spotify, I have also tried other solutions provided by other users on this platform but I still have issues with Spotify. When I open it opens very slowly...

Screen Shot 2019-09-09 at 5.35.36 PM.png
  • Visitor
  • Plan: Premium   Device, Software: Mac OS Sierra   My Question or Issue: I've installed and reinstalled Spotify, I have also tried other solutions provided by other users on this plat...
  • Loxer
  • Spotify Star
  • 492 Views
  • 1 replies
  • 0 likes
  • 492 Views
  • 1 replies
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Edit Playlist Details Issue

PlanPremiumCountryUSADeviceMacbook Air 2015/2016Operating SystemiOS 10 I'm trying to update the details of my public spotify playlists, but after I press save, they revert back to the previous description. I've done all of the updates and everything....

  • Roadie
  • Plan Premium Country USA Device Macbook Air 2015/2016 Operating System iOS 10   I'm trying to update the details of my public spotify playlists, but after I press save, they revert back...
  • 198 Views
  • 0 replies
  • 1 likes
  • Description
    Playlist
    playlist details
  • 198 Views
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Solved!! Album Covers Don't Load At All

Plan - PremiumCountry - NLDevice - Macbook Pro early 2015Operating System - MacOS 10.14 My Question or IssueI cannot see any album covers, I was seeing only covers of downloaded songs, now i deleted and reinstalled, now I no longer have downloaded so...

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  • Casual Listener
  • Plan - Premium Country - NL Device - Macbook Pro early 2015 Operating System - MacOS 10.14   My Question or Issue I cannot see any album covers, I was seeing only covers of ...
  • terobero
  • Casual Listener
  • 1189 Views
  • 4 replies
  • 0 likes
  • 1189 Views
  • 4 replies
  • 0 likes

Struggling to download playlist on PC

I have upgraded to Premium so I can download my playlists onto my PC. Spotify tells me they are downloaded but I can’t find them anywhere, they are not under my music files and I would like to load them onto a MP3 player for my son. Help?

  • Visitor
  • I have upgraded to Premium so I can download my playlists onto my PC.  Spotify tells me they are downloaded but I can’t find them anywhere, they are not under my music files and I would like to...
  • Loxer
  • Spotify Star
  • 1045 Views
  • 2 replies
  • 0 likes
  • 1045 Views
  • 2 replies
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Solved!! Media Keys not working (F7,F8,F9)

Plan: Premium StudentCountry: USA Device: Macbook ProOperating System: High SierraMy Question or Issue: I used to be able to use the media keys (F7 for previous, F8 for play/pause, and F9 for next) to control spotify on my macbook pro. These no longe...

  • Casual Listener
  • Plan: Premium Student Country: USA   Device: Macbook Pro Operating System: High Sierra My Question or Issue:   I used to be able to use the media keys (F7 for previous, F8 for play/p...
  • piercoucou
  • Visitor
  • 8429 Views
  • 4 replies
  • 1 likes
  • 8429 Views
  • 4 replies
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Kendrick Lamar's "For Sale" plays "Poetic Justice"

Everytime I click Kendrick Lamar's "For Sale" I hear "Poetic Justice". Is anyone else having this issue? How do I fix it? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows ...

  • Not applicable
  • Everytime I click Kendrick Lamar's "For Sale" I hear "Poetic Justice".  Is anyone else having this issue?  How do I fix it?   Plan Free/Premium Country   Device (iPhone 8, ...
  • Loxer
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Music stops playing when I close my MacBook

I have a mac book air, and whenever i am playing music through my earbuds and i shut my macbook, the music pauses. is there any way i can play music when i shut my macbook?

  • Visitor
  •   I have a mac book air, and whenever i am playing music through my earbuds and i shut my macbook, the music pauses. is there any way i can play music when i shut my macbook?  
  • Bethany_Dawn
  • Community Legend
  • 12201 Views
  • 1 replies
  • 1 likes
  • 12201 Views
  • 1 replies
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App shows as Offline, website won't load

I needed to update my Getflix IP. Oops! PlanPremiumCountryNorwayDeviceMacbook Pro late 2013Operating SystemMac OS 10.14.6. My Question or IssueHi, The Spotify app was showing as Offline constantly. I tried closing and opening and it didn't resolve it...

  • Casual Listener
  • I needed to update my Getflix IP. Oops!   Plan Premium Country Norway Device Macbook Pro late 2013 Operating System Mac OS 10.14.6.   My Question or Issue Hi,   The Spoti...
  • Loxer
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Local songs being skipped

PlanPremiumCountryBrazil DeviceMi 9TOperating SystemAndroid 9 My Question or IssueWhile playing local files playlist, the app keeps skipping some files.I've already tried delete cache, delete and readd the files, delete all app data, to uninstall and...

  • Newbie
  • Plan Premium Country Brazil   Device Mi 9T Operating System Android 9   My Question or Issue While playing local files playlist, the app keeps skipping some files. I've already ...
  • 145 Views
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  • 145 Views
  • 0 replies
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It takes 15 min to load spotify on my computer

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy does it take 10-15 min to load spotify on my macbook pro 2014 and on my $80 android ph it...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Why doe...
  • Loxer
  • Spotify Star
  • 355 Views
  • 2 replies
  • 0 likes
  • 355 Views
  • 2 replies
  • 0 likes

The same song keeps playing randomly

PlanPremiumCountryUSADeviceiPhone7, MacBook AirOperating SystemiOS 10.14.6 My Question or IssueFor the past couple of months I will be happily listening to one of my playlists when another of my songs, not on that particular playlist, will start play...

  • Visitor
  • Plan Premium Country USA Device iPhone7, MacBook Air Operating System iOS 10.14.6   My Question or Issue For the past couple of months I will be happily listening to one of my playlist...
  • Loxer
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Spotify freezing

PlanFree/PremiumCountryUnited StatesDeviceMac Book Pro 2019Operating Systemlatest iOS My Question or Issuemy Spotify freezes whenever I open it and log in and won't play anything. I already reinstalled it again and it still has the same problem. It s...

  • Not applicable
  • Plan Free/Premium Country United States Device Mac Book Pro 2019 Operating System latest iOS   My Question or Issue my Spotify freezes whenever I open it and log in and won't play anyt...
  • Loxer
  • Spotify Star
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Chrome audio is choppy when Spotify is open.

PremiumUSA Device(Macbook Pro late 2017)Operating System(Mac OS) When I watch youtube videos or do VOIP calling via chrome while spotify is open (and paused) the audio is choppy. This only happens with bluetooth headphones and only when spotify is op...

  • Casual Listener
  •   Premium USA   Device (Macbook Pro late 2017) Operating System (Mac OS)   When I watch youtube videos or do VOIP calling via chrome while spotify is open (and paused) the aud...
  • 214 Views
  • 0 replies
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  • 214 Views
  • 0 replies
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Spotify me da problemas

PlanFreeCountrySpainDeviceiMac 2011Operating SystemHigh Sierra My Question or IssueDesde hace un tiempo Spotify no para de darme problemas. Pongo una canción y me reproduce 5 segundos. Tras eso, se para y me aparece un mensaje que dice "No es posible...

  • Newbie
  • Plan Free Country Spain Device iMac 2011 Operating System High Sierra   My Question or Issue Desde hace un tiempo Spotify no para de darme problemas. Pongo una canción y me reproduce 5...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

playlist playing songs not on it

PlanPremiumCountryUSDeviceMacOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am a classroom teacher and have set up playlists. Other songs that are not on the playlist have started playing. I do not have this issue on my...

  • Casual Listener
  • Plan Premium Country US Device Mac Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am a classroom teacher and have set up playlists.  Other ...
  • Loxer
  • Spotify Star
  • 245 Views
  • 3 replies
  • 0 likes
  • 245 Views
  • 3 replies
  • 0 likes

Spotify Connect volume short keys

PlanPremiumCountryUKDeviceMacbook Pro mid 2012)Operating System(OSX ) 10.14.6 My Question or IssueWhen I use Spotify Connect, the volume shortcuts (CMD + arrow up/down) no longer work. I am only able to control the volume with the Spotify slider.

  • Not applicable
  • Plan Premium Country UK Device Macbook Pro mid 2012) Operating System (OSX ) 10.14.6   My Question or Issue When I use Spotify Connect, the volume shortcuts (CMD + arrow up/down) no lo...
  • user-removed
  • Not applicable
  • 1036 Views
  • 2 replies
  • 5 likes
  • 1036 Views
  • 2 replies
  • 5 likes

black screen on mac desktop

Plan: PremiumCountry: USADevice: Macbook Pro 2015Operating System: Mojave 10 Version 10.14.6 Still have the same problem: Spotify opens on my desktop but nothing displays. I cannot be the only person with this problem. I have tried every solution I c...

  • Casual Listener
  • Plan: Premium Country: USA Device: Macbook Pro 2015 Operating System: Mojave 10 Version 10.14.6   Still have the same problem: Spotify opens on my desktop but nothing displays. I cannot b...
  • jippie55
  • Regular
  • 384 Views
  • 4 replies
  • 0 likes
  • 384 Views
  • 4 replies
  • 0 likes

Desktop app playing songs for a few seconds -- network issue?

On my desktop app, songs only play for approximately six seconds. I tried clearing the cache and changing it's location, but I'm still having the issue. I suspect it may be a network issue, as I do not have the issue when I am on my home network. At ...

  • Casual Listener
  • On my desktop app, songs only play for approximately six seconds. I tried clearing the cache and changing it's location, but I'm still having the issue.    I suspect it may be a network i...
  • wolfman3
  • Casual Listener
  • 230 Views
  • 2 replies
  • 0 likes
  • 230 Views
  • 2 replies
  • 0 likes