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New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 834 Views
  • 1 replies
  • 0 likes
  • 834 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1316 Views
  • 1 replies
  • 3 likes
  • 1316 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 35063 Views
  • 19 replies
  • 1 likes
  • music stops
  • 35063 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 162413 Views
  • 0 replies
  • 34 likes
  • Mac
  • 162413 Views
  • 0 replies
  • 34 likes

Clearing the whole queue

PremiumUSA Device(iPhone 7, Macbook Pro early 2015)Operating System(most uptodate) My Question or Issue There doesn't seem to be a way to clear an entire queue on the Spotify app on either device without just removing each individual app. I've seen t...

  • Visitor
  • Premium USA   Device (iPhone 7, Macbook Pro early 2015) Operating System (most uptodate)   My Question or Issue   There doesn't seem to be a way to clear an entire queue on t...
  • SoundShots
  • Composer
  • 884 Views
  • 1 replies
  • 0 likes
  • 884 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't be loaded (therefore cannot be played)

PlanFreeCountryJapanDeviceFirefox version 78.0, Chrome version 65.0.3325.181Operating SystemMac OS X version 10.9.5 My Question or IssueSpotify suddenly gets unloaded yesterday (I am using it with free plan) and cannot be played concurrently.I refres...

Screen Shot 2020-07-01 at 17.38.17.png
  • Casual Listener
  • Plan Free Country Japan Device Firefox version 78.0, Chrome version 65.0.3325.181 Operating System Mac OS X version 10.9.5   My Question or Issue Spotify suddenly gets unloaded yesterd...
  • HazelnutEyes
  • Casual Listener
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

[iOS] mac app often won't play

Often tracks just won't play without having to force quit and restart the app. I'm currently paying for software that mostly won't work...

  • Visitor
  • Often tracks just won't play without having to force quit and restart the app. I'm currently paying for software that mostly won't work...
  • Billy-J
  • Spotify Star
  • 335 Views
  • 1 replies
  • 0 likes
  • iOS
  • 335 Views
  • 1 replies
  • 0 likes

[Bug] Search feature: clicking on item does not link me to the source directly

PlanPremiumCountryUSADeviceMacbook Pro 2017Operating SystemMacOS Catalina v10.15.5 My Question or IssueWhen I search for an item on the Spotify desktop app, and click on it, it takes me to the playlist containing the item but it does not scroll to it...

  • Regular
  • Plan Premium Country USA Device Macbook Pro 2017 Operating System MacOS Catalina v10.15.5    My Question or Issue When I search for an item on the Spotify desktop app, and click o...
  • 345 Views
  • 0 replies
  • 0 likes
  • Desktop
    Glitch
    Mac
    Search failure
  • 345 Views
  • 0 replies
  • 0 likes

Spotify is unable to play music after Bluetooth mode switch

Plan: PremiumCountry: Germany Device: MBP 13'' 2019Operating System MacOS 10.15.5 (19F101) I'm using a BT headset (Bose QC35). Whenever I join a conference call my headset switches from A2DP to Headset mode. Once I stop using my Mic the Headphone swi...

  • Casual Listener
  • Plan: Premium Country: Germany   Device: MBP 13'' 2019 Operating System MacOS 10.15.5 (19F101)   I'm using a BT headset (Bose QC35). Whenever I join a conference call my hea...
  • Cristianm87
  • Casual Listener
  • 586 Views
  • 1 replies
  • 2 likes
  • 586 Views
  • 1 replies
  • 2 likes

How do I remove a column from the playlist?

Every playlist has a column telling me when I added that song to the playlist. Of all the Spotify metadata do you know what I absolutely, under no circumstance give two craps about? That's right! When I added it to a playlist. What's worse is that as...

  • Regular
  • <rant> Every playlist has a column telling me when I added that song to the playlist.  Of all the Spotify metadata do you know what I absolutely, under no circumstance give two craps abou...
  • jeannettehoward
  • Regular
  • 5588 Views
  • 14 replies
  • 13 likes
  • Windows
  • 5588 Views
  • 14 replies
  • 13 likes

Can't play music because ads don't load

I am using Spotify Free on Mac, but since some days, the ads don't load and stuck at 0:00 seconds, so I always have to close the app and restart it to play music again. Edit: And the music often doesn't start although the time line shows that it's ac...

  • Visitor
  • I am using Spotify Free on Mac, but since some days, the ads don't load and stuck at 0:00 seconds, so I always have to close the app and restart it to play music again.     Edit: And the...
  • MichaelJerzak
  • Composer
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

“Appears On” section completely missing now

PlanPremiumCountryUnited StatesDeviceMacbook Pro 15 inch 2017Operating SystemmacOS High Sierra My Question or IssueThe “Appears On” section (which has been missing from the mobile app for over a month despite feedback), has now completely vanished on...

  • Gig Goer
  • Plan Premium Country United States Device Macbook Pro 15 inch 2017 Operating System macOS High Sierra   My Question or Issue The “Appears On” section (which has been missing from the m...
  • AbsolutelyNoFB
  • Roadie
  • 2617 Views
  • 3 replies
  • 15 likes
  • 2617 Views
  • 3 replies
  • 15 likes

Superuser Contribution Clear Playback history? (My account was hacked a few years ago...)

Hi, Are there any way to have playback history deleted -maybe even by language? A few years ago, my account was hacked. I'm still not sure if it was due to a stolen token - or a bad password. However, here multiple years after, I'm still having troub...

  • Visitor
  • Hi,   Are there any way to have playback history deleted -maybe even by language?   A few years ago, my account was hacked. I'm still not sure if it was due to a stolen token - or a bad...
  • Mario
  • Spotify Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • history
  • 367 Views
  • 1 replies
  • 0 likes

Solved!! Can't open on my mac

My Mac is version 10.10.2 I can't open my spotify on MAC since last night. I tried to uninstalled and reinstalled but it didn't help. The application not even popup the account info page and just turn off immediately. But it works perfectly on my iph...

  • Casual Listener
  • My Mac is version 10.10.2   I can't open my spotify on MAC since last night.  I tried to uninstalled and reinstalled but it didn't help. The application not even popup the account i...
  • user-removed
  • Not applicable
  • 10612 Views
  • 5 replies
  • 0 likes
  • Mac
  • 10612 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify app does not work on Mac desktop

PlanPremiumCountry ItalyDeviceMacBook Air 2020My Question or IssueSuddenly, the desktop app does not work anymore: the screen is completely black. I deleted the app and the caches files folders (and everything related to the app), then I tried to dow...

  • Casual Listener
  • Plan Premium Country Italy Device MacBook Air 2020 My Question or Issue Suddenly, the desktop app does not work anymore: the screen is completely black. I deleted the app and the caches files...
  • allysfilip
  • Casual Listener
  • 472 Views
  • 2 replies
  • 0 likes
  • 472 Views
  • 2 replies
  • 0 likes

Horrible new UI with bare-minimum features

PlanPremiumCountryUSADeviceMacBook Pro--My Question or Issue I have recently come to understand I have been given a new update on the Spotify desktop app that is absolutely horrible. Here are some of the features no longer available:Friend activityFo...

  • Regular
  • Plan Premium Country USA Device MacBook Pro -- My Question or Issue   I have recently come to understand I have been given a new update on the Spotify desktop app that is absolutely hor...
  • ThatSofia
  • Newbie
  • 3546 Views
  • 10 replies
  • 20 likes
  • Desktop
    Interface
    test
    UI
  • 3546 Views
  • 10 replies
  • 20 likes

Spotify app breaks Input Source switching

The Spotify desktop app for macOS breaks input source switching via the Caps Lock key. This is a checkbox found under System Preferences > Keyboards > Input Sources when you have multiple input sources installed. This works fine when the Spotify app ...

  • Visitor
  • The Spotify desktop app for macOS breaks input source switching via the Caps Lock key.  This is a checkbox found under System Preferences > Keyboards > Input Sources when you have multiple...
  • 336 Views
  • 0 replies
  • 0 likes
  • 336 Views
  • 0 replies
  • 0 likes

Vote here if you are dissatisfied with this new Spotify app for new Apple users

I've seen the same stock useless answer from Moderators to everyone's question why the "new" Spotify app is garbage, but many of us are forced to use anyways. Apparently, there is a post with a Vote page that is soliciting votes to offer users the OP...

  • Music Fan
  • I've seen the same stock useless answer from Moderators to everyone's question why the "new" Spotify app is garbage, but many of us are forced to use anyways.  Apparently, there is a post with a...
  • KC70
  • Music Fan
  • 802 Views
  • 2 replies
  • 6 likes
  • apple
    Beta
    Desktop
    Mac
  • 802 Views
  • 2 replies
  • 6 likes

I have Mac IOS 10.9.5 version but cant install Spotify, can anybody can help me, thks

PlanFree/PremiumCountryMexicoDeviceMac IOS 10.9.5Operating System IOS 10.9.5(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country Mexico Device Mac IOS 10.9.5 Operating System  IOS 10.9.5 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 648 Views
  • 1 replies
  • 0 likes
  • 648 Views
  • 1 replies
  • 0 likes

Siri with Spotify doesn't work

PlanPremiumCountryEstoniaDeviceMacbook Pro 2019 Base modelOperating SystemmacOS Catalina My Question or IssueWhen telling Siri to play a song on Spotify, it says: "You'll need to update Spotify before i can help with that". It shows the Appstore butt...

  • Newbie
  •   Plan Premium Country Estonia Device Macbook Pro 2019 Base model Operating System macOS Catalina   My Question or Issue When telling Siri to play a song on Spotify, it says: "Yo...
  • Billy-J
  • Spotify Star
  • 1327 Views
  • 1 replies
  • 0 likes
  • 1327 Views
  • 1 replies
  • 0 likes

MacBook Pro Spotify app

Hi All On my MacBook Pro automatically a new Spotify app was installed. Apart from the fact I really aren't that happy about the look of it, it also lacks a lot of functionality. How can I sort playlists? And, most annoyingly, I cannot select multipl...

  • Visitor
  • Hi All   On my MacBook Pro automatically a new Spotify app was installed. Apart from the fact I really aren't that happy about the look of it, it also lacks a lot of functionality. How can I s...
  • Billy-J
  • Spotify Star
  • 467 Views
  • 1 replies
  • 2 likes
  • 467 Views
  • 1 replies
  • 2 likes

UI/UX bug: Clear search button (X) opens the recent search page

PlanPremium DeviceMacbook Pro mid 2015 Operating Systemmacos catalina My Question or IssuePressing the clear search button (X) opens up the recent searches page (same way as pressing the search bar normally would). Clearing the search bar should do j...

  • Casual Listener
  • Plan Premium   Device Macbook Pro mid 2015   Operating System macos catalina   My Question or Issue Pressing the clear search button (X) opens up the recent searches page (sa...
  • joe_____
  • Casual Listener
  • 536 Views
  • 4 replies
  • 0 likes
  • 536 Views
  • 4 replies
  • 0 likes

Spotify prevents IMac screen saver from working - any ideas

I have identified that a file within Spotify prevents screen saver and sleep from working on Mac IOS 10.15.5. Troubleshooted with apple and the file "spotify helper" prevents this. I have spent time trouble shhooting and its definitely the case. Spot...

  • Casual Listener
  • I have identified that a file within Spotify prevents screen saver and sleep from working on Mac IOS 10.15.5. Troubleshooted with apple and the file "spotify helper" prevents this. I have spent time ...
  • MrGC
  • Music Fan
  • 1039 Views
  • 3 replies
  • 1 likes
  • 1039 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Mac] Clicking on album art highlights wrong song in sorted playlists

Plan: PremiumCountry: USA
 Device(Macbook Pro 2015)Operating System(MacOS 10.14.6 Mojave) My Question or IssueOngoing issue I see every single day while I am paying for a premium subscription. Clicking on the album artwork will navigate to the wrong ...

  • Visitor
  • Plan: Premium Country: USA
   Device (Macbook Pro 2015) Operating System (MacOS 10.14.6 Mojave)   My Question or Issue Ongoing issue I see every single day while I am paying for a ...
  • AeroZ
  • Composer
  • 325 Views
  • 2 replies
  • 0 likes
  • 325 Views
  • 2 replies
  • 0 likes