Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

Casual Listener

zahirramcharan

Visitor

17817 Views

79 replies

9 likes

  • 17817 Views
  • 79 replies
  • 9 likes

Solved!! How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

sp0tifyispants

Casual Listener

41791 Views

8 replies

1 likes

  • 41791 Views
  • 8 replies
  • 1 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

grumotdj

Casual Listener

40269 Views

7 replies

0 likes

  • 40269 Views
  • 7 replies
  • 0 likes

Solved!! Spotify choopy playback when I use a DAC

I've an Audioengine DAC connected to my Mac. When I use it Spotify keeps stopping and starting whatever I'm listening to. I tested this with the web player and the desktop app. This only happens with Spotify so the problem isn't the DAC. Anyone else ...

Casual Listener

I've an Audioengine DAC connected to my Mac. When I use it Spotify keeps stopping and starting whatever I'm listening to. I tested this with the web player and the desktop app.   This onl...

wrongmark

Casual Listener

3657 Views

11 replies

1 likes

Mac
  • 3657 Views
  • 11 replies
  • 1 likes

Solved!! Local files are not visible in latest update

Hello, I rely on spotify not only to find new music but to sync it from my local files. With the latest version, I click on "local files" and nothing appears. See attached screenshot. I can toggle the folder locations on and off in settings, but as s...

Casual Listener

Hello, I rely on spotify not only to find new music but to sync it from my local files. With the latest version, I click on "local files" and nothing appears. See attached screenshot. I can toggle th...

gbcox

Newbie

4116 Views

9 replies

1 likes

Mac
  • 4116 Views
  • 9 replies
  • 1 likes

Solved!! Installation Failed on Mac

So I rebooted by mac and after doing so spotify will not install. I have tried deleting the download as well as the cache (screen shot attached) and still nothing happens.When I try to install I just get the message "An error occured while trying to ...

Casual Listener

So I rebooted by mac and after doing so spotify will not install.   I have tried deleting the download as well as the cache (screen shot attached) and still nothing happens. When I try to ins...

Dreadlord

Community Legend

5476 Views

8 replies

1 likes

Mac
  • 5476 Views
  • 8 replies
  • 1 likes

Solved!! Desktop player shows the wrong song as playing

This is a weird one. I'm listening to a song, which is correctly displayed in the bottom left area of my desktop player, but the playlist says a different (wrong) song is playing. What's this all about? I tried restarting Spotify and it's still doing...

Roadie

This is a weird one. I'm listening to a song, which is correctly displayed in the bottom left area of my desktop player, but the playlist says a different (wrong) song is playing. What's this all abo...

robot14

Roadie

1058 Views

2 replies

0 likes

Mac
  • 1058 Views
  • 2 replies
  • 0 likes

Solved!! Pinwheel of death - Radio function does not work from now to then

ADMINS: PLEASE TRANSFER TO HELP/MAC. THANKS. The radio function does not work anymore.I've shut down my Mac and left it. 2 hours later I restarted it, started Spotify and a song and sudenly the radio just shows that wheel turning over and over again....

Casual Listener

ADMINS: PLEASE TRANSFER TO HELP/MAC. THANKS.   The radio function does not work anymore. I've shut down my Mac and left it. 2 hours later I restarted it, started Spotify and a song and sudenl...

gyranthir

Casual Listener

1355 Views

3 replies

0 likes

Mac
  • 1355 Views
  • 3 replies
  • 0 likes

Solved!! Can't sort search results

Before the big recent update, search results could be sorted by clicking the column headers -- e.g. by artist, track, album. But after the update I can't do it anymore.I'm guessing that they just didn't bother to keep the old functionality in the new...

Music Fan

Before the big recent update, search results could be sorted by clicking the column headers -- e.g. by artist, track, album. But after the update I can't do it anymore. I'm guessing that they just...

StarScream

Casual Listener

6005 Views

14 replies

14 likes

Mac
Windows
  • 6005 Views
  • 14 replies
  • 14 likes

Solved!! How do I rearrange my playlists' order?

My playlists in spotify seem to be in the order that they were created. Is there a way to rearrange them in any different order? Thanks for any help.

Roadie

My playlists in spotify seem to be in the order that they were created.   Is there a way to rearrange them in any different order?   Thanks for any help.

tobiasburn

Newbie

10127 Views

2 replies

0 likes

Mac
  • 10127 Views
  • 2 replies
  • 0 likes

Solved!! My Usage of my image

Good morning:I am a photographer and a user of Spotify. This morning 7/24/2015 I noticed on the mobile app Discover weekly section that one of my images was use without mention of authorship or copyrights. I am enclosing said image. Please explain ho...

Newbie

Good morning: I am a photographer and a user of Spotify. This morning 7/24/2015 I noticed on the mobile app Discover weekly section that one of my images was use without mention of  authorship ...

MattSuda

Spotify Star

1669 Views

2 replies

1 likes

Mac
  • 1669 Views
  • 2 replies
  • 1 likes

Solved!! Search results sorting not available

This has been open for MONTHS now. Search options can't be sorted. Is there ANY official stance on this? It's such a basic feature its increible its been neglected.spotify:search:term workaround no longer works either.

Regular

This has been open for MONTHS now. Search options can't be sorted. Is there ANY official stance on this? It's such a basic feature its increible its been neglected. spotify:search:term workaround ...

MattSuda

Spotify Star

902 Views

2 replies

2 likes

Mac
  • 902 Views
  • 2 replies
  • 2 likes

Solved!! Plugins on Spotify 1.0.3 for OS X - what happened???

Hi, I'm a premium user and since I've updated my desktop (OS X) client a few weeks ago, I can't access the plugins I had (I used the last.fm and Lazify plugins to discover music). Was this a deliberate downgrade or is there a problem with my installa...

Casual Listener

Hi,   I'm a premium user and since I've updated my desktop (OS X) client a few weeks ago, I can't access the plugins I had (I used the last.fm and Lazify plugins to discover music).   W...

lucas_braga

Music Fan

1955 Views

3 replies

0 likes

Mac
  • 1955 Views
  • 3 replies
  • 0 likes

Solved!! Disabling Mac OS X Dock badge notifications

Warum zum Henker ist das noch immer nicht gelöst worden? Why the hell are you not able to kill the annoying notifications?

Regular

Warum zum Henker ist das noch immer nicht gelöst worden? Why the hell are you not able to kill the annoying notifications?

mikesalz

Music Fan

1364 Views

3 replies

3 likes

  • 1364 Views
  • 3 replies
  • 3 likes

Solved!! Stopping the Mac OS X 10.5 auto-update madness

-- This part of the message is directed at the folks who work at Spotify -- Please turn off the auto-update madness for customers using Mac OS X 10.5. All you are doing is breaking their already running Spotify installations. Frankly, it's just gratu...

Roadie

-- This part of the message is directed at the folks who work at Spotify --   Please turn off the auto-update madness for customers using Mac OS X 10.5. All you are doing is breaking their alr...

jacobsteel

Music Fan

31695 Views

34 replies

25 likes

Mac
  • 31695 Views
  • 34 replies
  • 25 likes

Solved!! spotAPI plugin error when launching Mac desktop player

Since Spotify has removed app support in their player, now every time I launch I get the following error message (attached screen shot). I've done a clean reinstall but still get the error. How do I remove spotAPI?!? ErrorSpotify 1.0.2.6.g9977a14b (v...

Casual Listener

Since Spotify has removed app support in their player, now every time I launch I get the following error message (attached screen shot). I've done a clean reinstall but still get the error. How do I ...

LVJ

Casual Listener

5008 Views

17 replies

0 likes

Mac
  • 5008 Views
  • 17 replies
  • 0 likes

Solved!! Local files that are not there are still visible

In my local files I can still see some albums that are no longer on my Macbook but strangly enough I can still see them??I can even push play, but (of course) nothing happens when I do this.I would like to erase these albums or not see them but how??...

Regular

In my local files I can still see some albums that are no longer on my Macbook but strangly enough I can still see them?? I can even push play, but (of course) nothing happens when I do this. I wou...

rockguy

Roadie

4908 Views

6 replies

0 likes

Mac
  • 4908 Views
  • 6 replies
  • 0 likes

Solved!! Spotify for Desktop - Release Notes (1.0.9)

What's new in this version (1.0.9) Say hello to our new colour. Nice, isn't it? Store your music where you want. Head over to Settings to pick your cache location. New on touch screens: adjust volume or jump to a different part of a song by dragging ...

Spotify

What's new in this version (1.0.9)   Say hello to our new colour. Nice, isn't it? Store your music where you want. Head over to Settings to pick your cache location. New on touch scree...

pixie422

Casual Listener

32284 Views

162 replies

10 likes

Mac
  • 32284 Views
  • 162 replies
  • 10 likes

Solved!! Completely blank window on Mac OSX 10

Recently the desktop client has stopped working for me entirely. The window is completely blank. No text whatsoever other than the identifying "Spotify" text at the top of the window. I don't know if this is related to an OSX update or not because I ...

Casual Listener

Recently the desktop client has stopped working for me entirely. The window is completely blank. No text whatsoever other than the identifying "Spotify" text at the top of the window. I don't know if...

Josh264

Newbie

10035 Views

5 replies

0 likes

Mac
  • 10035 Views
  • 5 replies
  • 0 likes

Solved!! Accidentally changed cache location and the app crashes and never opens

I recently changed the cache location to an external usb and whenever I try to open the app t crashes and gives me an error pop up. I cant change the cache location back to default since I can never open the app, feels like a catch22 situation. A sim...

Casual Listener

I recently changed the cache location to an external usb and whenever I try to open the app t crashes and gives me an error pop up. I cant change the cache location back to default since I can never ...

HoiBee

Roadie

2059 Views

6 replies

0 likes

Mac
  • 2059 Views
  • 6 replies
  • 0 likes

Solved!! Cannot Reinstall Spotify After it Stopped Working

Hi there, My Spotify was working fine on my Mac...however, I haven't been able to use it in about 3+ weeks. I've tried uninstalling and reinstalling. When I download, it always shows up "incomplete" in my "downloads" and, therefore, I am unable to re...

Casual Listener

Hi there,   My Spotify was working fine on my Mac...however, I haven't been able to use it in about 3+ weeks. I've tried uninstalling and reinstalling. When I download, it always shows up "inc...

MattSuda

Spotify Star

1093 Views

3 replies

0 likes

Mac
  • 1093 Views
  • 3 replies
  • 0 likes

Solved!! Playback issue: Eric Clapton Unplugged "Tears In Heaven" plays the wrong song

DescriptionIncorrect track is played back when selecting "Tears In Heaven" in the "Unplugged" album by Eric Clapton. Also, the incorrect album art is displayed. A more detailed description, using numbered steps1. Launch Spotify Desktop for Mac2. Go t...

Spotify Legend

  Description Incorrect track is played back when selecting "Tears In Heaven" in the "Unplugged" album by Eric Clapton. Also, the incorrect album art is displayed.   A more detailed des...

bgerstle

Spotify Legend

1182 Views

1 replies

0 likes

Mac
  • 1182 Views
  • 1 replies
  • 0 likes