Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
6172 Views
1 replies
0 likes

6172 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
8072 Views
1 replies
0 likes

8072 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5810 Views
1 replies
3 likes

5810 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
43807 Views
19 replies
1 likes
music stops

43807 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
168123 Views
0 replies
35 likes
Mac

168123 Views
0 replies
35 likes

Superuser Contribution Mission Control - black/blank thumbnail

DeviceMacbook Pro 2017Operating SystemMac 10.15.3 My Question or Issue Hi! Anyone have idea why when I hit Mission Control (3 fingers up on trackpad) where is blank/black thumbnail of Spotify?

Greenface
Visitor
Device Macbook Pro 2017 Operating System Mac 10.15.3 My Question or Issue Hi! Anyone have idea why when I hit Mission Control (3 fingers up on trackpad) where is blank/black thum...
2020-03-20 10:15:01 PM
2020-12-04 11:46:41 AM
Mihail
Spotify Legend
710 Views
3 replies
1 likes

710 Views
3 replies
1 likes

[iOS][Other] Music pauses every few seconds

I've been using Spotify for years on my Mac. All of a sudden it is now pausing itself every few seconds. I've tried different songs/playlists, removed my bluetooth speaker, signed out of all accounts, closed and reopened Spotify, and reinstalled Spot...

natemiller33
Newbie
I've been using Spotify for years on my Mac. All of a sudden it is now pausing itself every few seconds. I've tried different songs/playlists, removed my bluetooth speaker, signed out of all accounts...
2020-12-03 12:37:52 AM
385 Views
0 replies
0 likes
iOS
Other

385 Views
0 replies
0 likes

Spotify fail to detect all my local mp3 music files!

Spotify fail to detect all my local mp3 music files! I have 605 local mp3 music files and spotify fail to detect all of them. Spotify only detect 551 local mp3 music files instead all 605. Previous version did not have this issue. I already tried rei...

OlympicAssEater
Music Fan
Spotify fail to detect all my local mp3 music files! I have 605 local mp3 music files and spotify fail to detect all of them. Spotify only detect 551 local mp3 music files instead all 605. Previous v...
2020-12-03 3:24:09 AM
2020-12-03 4:22:37 PM
Joel-M
Composer
466 Views
1 replies
0 likes

466 Views
1 replies
0 likes

Superuser Contribution Spotify songs not playing, friend feed and playlists not loading

PlanFreeCountryAustraliaDeviceMacBook Air Early 2015Operating SystemVersion 10.15.7 My Question or IssueI've had issues with Spotify for a couple days now since updating the Desktop App. At first I was only able to play from select playlists (the mor...

joannealicia00
Casual Listener
Plan Free Country Australia Device MacBook Air Early 2015 Operating System Version 10.15.7 My Question or Issue I've had issues with Spotify for a couple days now since updating the ...
2020-11-30 1:00:17 PM
2020-12-03 9:51:50 AM
joannealicia00
Casual Listener
842 Views
2 replies
0 likes

842 Views
2 replies
0 likes

Solved!!Superuser Contribution [Mac] app crashes instantly

CountryUnited States DeviceMacbook Air 2020Operating SystemMacOS Catalina 10.15.5 My Question or IssueThe moment I try to launch spotify, it shows up on dock and then goes away. The app doesn't even open for a second. I tried deleting cache, deleting...

icyfrost
Visitor
Country United States Device Macbook Air 2020 Operating System MacOS Catalina 10.15.5 My Question or Issue The moment I try to launch spotify, it shows up on dock and then goes...
2020-07-14 10:24:32 AM
2020-12-03 5:36:41 AM
Ronalddrojas
Newbie
3742 Views
4 replies
0 likes

3742 Views
4 replies
0 likes

Superuser Contribution [Regression] No warning when adding the same album/songs to a playlist that already exist

PlanPremiumCountryUSADeviceMacbook Pro 2018Operating SystemmacOS 11 My Question or IssueIt used to be when I added song A, C, and F to a playlist, then dragged the full album containing songs A-Z to the playlist, it would tell me some of the songs ar...

dgattey
Regular
Plan Premium Country USA Device Macbook Pro 2018 Operating System macOS 11 My Question or Issue It used to be when I added song A, C, and F to a playlist, then dragged the full album...
2020-12-01 7:16:49 AM
2020-12-02 12:03:07 PM
Mihail
Spotify Legend
770 Views
1 replies
2 likes
duplicate

770 Views
1 replies
2 likes

Superuser Contribution Two queue bugs in new Spotify experience

PlanPremiumCountryUSADeviceMacbook Pro 2018Operating SystemmacOS 11 My Question or IssueTwo bugs related to queuing in the new Spotify experience on desktop (but looking at the megathread for the new experience it looks like one may already be fixed ...

dgattey
Regular
Plan Premium Country USA Device Macbook Pro 2018 Operating System macOS 11 My Question or Issue Two bugs related to queuing in the new Spotify experience on desktop (but looking at t...
2020-12-01 7:28:13 AM
2020-12-02 10:36:46 AM
Alex
Spotify Legend
540 Views
1 replies
0 likes
backspace
drag
queue

540 Views
1 replies
0 likes

Download My Music to an iMac

I want to download my music to my iMac , In Spotify App I've change to offline and see the green arrow. But I don't know where the downloaded music was saved ?I want to download ALL my music to the iMac's Finder and don't know how to do it Any detail...

Ronenza
Regular
I want to download my music to my iMac , In Spotify App I've change to offline and see the green arrow. But I don't know where the downloaded music was saved ? I want t...
2020-12-01 7:02:30 AM
2020-12-02 9:02:07 AM
Billy-J
Spotify Star
1011 Views
3 replies
0 likes

1011 Views
3 replies
0 likes

Superuser Contribution REGRESSION: Chromecast Audio not available as streaming device

This was an issue for years with much history in this thead:https://community.spotify.com/t5/Desktop-Windows/Don-t-see-Chromecast-Audio-in-my-device-list-on-Spotify-for-PC/td-p/1222181/page/12 Spotify DID solve the issue this year because all of a su...

HaggleLad
Visitor
This was an issue for years with much history in this thead: https://community.spotify.com/t5/Desktop-Windows/Don-t-see-Chromecast-Audio-in-my-device-list-on-Spotify-for-PC/td-p/1222181/page/12 &nb...
2020-11-30 4:06:33 PM
2020-12-01 4:29:49 PM
Alex
Spotify Legend
538 Views
1 replies
0 likes
Connect

538 Views
1 replies
0 likes

Superuser Contribution When menu bar is automatically hidden, open/close/fullscreen buttons overlap UI

PlanPremiumCountryUnited States DeviceMacbook Pro Late 2013Operating SystemmacOS Mojave 10.14.6 My Question or IssueThis just a small annoyance. Enabling "Automatically hide and show the menu bar" under "General" system preferences results in open/cl...

Screen Shot 2020-11-23 at 8.33.14 PM.png

Screen Shot 2020-11-23 at 8.31.27 PM.png

18mliu
Casual Listener
Plan Premium Country United States Device Macbook Pro Late 2013 Operating System macOS Mojave 10.14.6 My Question or Issue This just a small annoyance. Enabling "Automaticall...
2020-11-24 2:47:38 AM
2020-12-01 4:06:09 PM
Noctua
Casual Listener
2274 Views
6 replies
0 likes

2274 Views
6 replies
0 likes

Solved!!Superuser Contribution Music randomly pausing on all my device, Mac, Iphone

Music keeps pausing every few second. Can't even finish a song. The problem is happening on all my device, Mac, iPhone 8s, Apple watch SE PlanPremium Device(iPhone 8s, Macbook Pro, Apple Watch SE)Operating System(iOS 14.1)

yclinnnnn
Casual Listener
Music keeps pausing every few second. Can't even finish a song. The problem is happening on all my device, Mac, iPhone 8s, Apple watch SE Plan Premium Device (iPhone 8s, M...
2020-11-28 8:55:13 AM
2020-12-01 3:41:25 PM
Peter
Spotify Legend
2668 Views
5 replies
2 likes

2668 Views
5 replies
2 likes

Superuser Contribution Spotify desktop doesn't work MAC

I have a lot of time trying to uninstall, reinstall, etc, trying to make my Spotify desktop version works, is slow, can't connect properly to my app, continuously broken or frozen and I don't find where to contact people directly from the company. I ...

joshua3ro
Casual Listener
I have a lot of time trying to uninstall, reinstall, etc, trying to make my Spotify desktop version works, is slow, can't connect properly to my app, continuously broken or frozen and I don't find wh...
2020-11-30 10:24:52 PM
2020-12-01 2:38:08 PM
joshua3ro
Casual Listener
584 Views
2 replies
0 likes

584 Views
2 replies
0 likes

Superuser Contribution Popularity bar dissappeared (2020)!!

PlanPremiumCountrySpainDevice(Google Pixel, Macbook Pro late 2016)Operating System(Android 11, macOS Catalina) My Question or IssueHi! I used to have a popularity bar but since I became "premium" I don't have it anymore in any platform (webplayer, de...

Lucia87
Casual Listener
Plan Premium Country Spain Device (Google Pixel, Macbook Pro late 2016) Operating System (Android 11, macOS Catalina) My Question or Issue Hi! I used to have a popularity bar bu...
2020-11-30 1:38:08 AM
2020-12-01 12:23:18 PM
Jeremy
Spotify Legend
1482 Views
3 replies
0 likes

1482 Views
3 replies
0 likes

Superuser Contribution Automatically Shuffles Official Spotify Playlist (Lorem etc.) When Trying To Listen Date Added Order

Student PlanPremiumUSA MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)Version 10.15.6 MacOS Catalina My Question or IssueThis error only occurs when trying to listen to official Spotify playlists like Oyster, Lorem, and Hyperpop for example an...

Screen Shot 2020-11-30 at 12.57.15 AM.png

Screen Shot 2020-11-30 at 12.57.34 AM.png

fineartmuseum
Regular
Student Plan Premium USA MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) Version 10.15.6 MacOS Catalina My Question or Issue This error only occurs when trying to ...
2020-11-30 7:00:43 AM
2020-12-01 12:22:03 PM
Mihail
Spotify Legend
535 Views
1 replies
0 likes

535 Views
1 replies
0 likes

Superuser Contribution Volume Control from Phone to Computer Help

PlanPremiumCountryUK DeviceiPhone 11Operating SystemMacOS Big Sur My Question or IssueWhen I'm listening to Spotify on my Mac (with the volume in Spotify set to max (not system volume)), my iPhone volume goes to max as well, and if I turn down my pho...

JustRoweWithIt
Newbie
Plan Premium Country UK Device iPhone 11 Operating System MacOS Big Sur My Question or Issue When I'm listening to Spotify on my Mac (with the volume in Spotify set t...
2020-11-29 2:15:16 PM
2020-12-01 11:35:13 AM
Alex
Spotify Legend
1586 Views
1 replies
0 likes

1586 Views
1 replies
0 likes

Superuser Contribution Black screen on Mac

OS 10.15.7iMac 27" late 2015PremiumUS Several weeks ago Spotify stopped loading and would go to just a black screen. I have uninstalled, removed cache, application support folders etc, several times and have not been able to get Spotify to launch. Cu...

2CCTech
Visitor
OS 10.15.7 iMac 27" late 2015 Premium US Several weeks ago Spotify stopped loading and would go to just a black screen. I have uninstalled, removed cache, application support folder...
2020-11-28 12:21:50 AM
2020-12-01 10:50:47 AM
Jeremy
Spotify Legend
740 Views
1 replies
0 likes

740 Views
1 replies
0 likes

Superuser Contribution Tracks found on search don't play

PlanPremiumCountryUKDeviceMac miniOperating SystemmacOS Catalina 10.15.7 My Question or IssueI can play my existing playlists. When I search for new music it is found, but It will not play. The play button toggles to pause, but no sound happens and n...

PhilipFJames
Newbie
Plan Premium Country UK Device Mac mini Operating System macOS Catalina 10.15.7 My Question or Issue I can play my existing playlists. When I search for new music it is found...
2020-11-28 6:41:52 PM
2020-12-01 10:41:02 AM
Jeremy
Spotify Legend
347 Views
1 replies
0 likes

347 Views
1 replies
0 likes

Superuser Contribution Search and Artist Pages rarely work.

PlanPremiumCountry United StatesDeviceiMac late 2015Operating SystemNewest Mac OS Mojave My Question or Issue I have been a premium subscriber of Spotify for about 5 years now, and have had no problems with the Mac OS desktop app until about 8 months...

DanOstergren
Casual Listener
Plan Premium Country United States Device iMac late 2015 Operating System Newest Mac OS Mojave My Question or Issue I have been a premium subscriber of Spotify fo...
2019-02-08 8:30:59 PM
2020-12-01 8:31:19 AM
Katerina
Spotify Legend
1275 Views
5 replies
5 likes

1275 Views
5 replies
5 likes

Superuser Contribution Cannot drag a song from the "Now Playing" in the "Play Queue" to a Playlist

PlanPremiumCountryBelgium DeviceMacbook Pro 16" 2019 & Macbook Pro 13" Late 2015Operating SystemsmacOS 11 & macOS 10.15 My Question or IssueAs the title says, the song playing from the Play Queue can't be dragged to be added to a playlist. When you t...

hqql
Newbie
Plan Premium Country Belgium Device Macbook Pro 16" 2019 & Macbook Pro 13" Late 2015 Operating Systems macOS 11 & macOS 10.15 My Question or Issue As the title says, ...
2020-11-21 5:07:26 PM
2020-12-01 7:47:27 AM
dgattey
Regular
454 Views
2 replies
1 likes

454 Views
2 replies
1 likes

Superuser Contribution Spotify listening activity only updates when listening on phone

When i listen to spotify on my phone, it updates what i’m listening to to my friends. However, when i listen on my laptop (Mac) it does not update my listening activity. Tried clearing caches and what not, still an issue. PlanPremiumCountryUSADevicei...

hannarw
Casual Listener
When i listen to spotify on my phone, it updates what i’m listening to to my friends. However, when i listen on my laptop (Mac) it does not update my listening activity. Tried clearing caches and wha...
2020-08-11 8:31:26 PM
2020-11-30 12:37:19 PM
Alex
Spotify Legend
1664 Views
5 replies
0 likes

1664 Views
5 replies
0 likes

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