Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1543 Views
1 replies
0 likes

1543 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3894 Views
1 replies
0 likes

3894 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3150 Views
1 replies
3 likes

3150 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38326 Views
19 replies
1 likes
music stops

38326 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164839 Views
0 replies
35 likes
Mac

164839 Views
0 replies
35 likes

Superuser Contribution [bug] clicking podcast episode from search results does not bring to you it in episode list

steps to reproduce (I used a video podcast to reproduce for what it's worth)1. open a podcast's episode list, scroll somewhere random in it2. search for an episode of that podcast using the main search bar3. click the title of one of the resultsExpec...

theOtherUser
Regular
steps to reproduce (I used a video podcast to reproduce for what it's worth) 1. open a podcast's episode list, scroll somewhere random in it 2. search for an episode of that podcast using the main ...
2020-09-28 7:43:34 PM
2020-10-22 12:46:54 PM
Mihail
Spotify Legend
464 Views
1 replies
0 likes
bug

464 Views
1 replies
0 likes

Superuser Contribution cannot minimize/resize video on podcast

When I'm playing an episode and trying to scroll through other episodes, it's essentially impossible because the video hogs so much screen space that only one episode in the scrolling list can be seen at a time.

theOtherUser
Regular
When I'm playing an episode and trying to scroll through other episodes, it's essentially impossible because the video hogs so much screen space that only one episode in the scrolling list can be see...
2020-09-28 2:12:54 AM
2020-10-22 11:43:22 AM
Jeremy
Spotify Legend
1263 Views
1 replies
3 likes

1263 Views
1 replies
3 likes

Superuser Contribution any way to "save" or track episodes I want to listen to?

Apple podcasts let you save an episode (without necessarily downloading it) so that when you want to listen to it, you don't have to do a new search to find the episode again. Spotify mobile lets you download the episode and filter on downloaded, whi...

theOtherUser
Regular
Apple podcasts let you save an episode (without necessarily downloading it) so that when you want to listen to it, you don't have to do a new search to find the episode again. Spotify mobile lets you...
2020-09-28 2:20:48 AM
2020-10-22 11:13:24 AM
Elena
Moderator
436 Views
1 replies
0 likes

436 Views
1 replies
0 likes

"Can't play the current song" notification when trying to unpause a song

PlanPremiumCountryUnited States DeviceMacbook Pro early 2015Operating SystemiOS 10.15 (Catalina) My Question or IssueEvery time that I try to unpause a song after being idle from Spotify after a while, the pause button turns to play, but then I recei...

jondang
Casual Listener
Plan Premium Country United States Device Macbook Pro early 2015 Operating System iOS 10.15 (Catalina) My Question or Issue Every time that I try to unpause a song after bein...
2020-08-29 7:48:02 PM
2020-10-22 3:19:52 AM
jondang
Casual Listener
895 Views
6 replies
1 likes

895 Views
6 replies
1 likes

Superuser Contribution [bug] missing 15 second skip buttons for podcasts on mac app

premium / USA / mac. version 1.1.42.622.gbd112320 (latest) 1. listen to non-podcast audio (actually I think it reproduces when you're already listening to a podcast too)2. do a search for a podcast episode name3. click "episodes" from search page to ...

theOtherUser
Regular
premium / USA / mac. version 1.1.42.622.gbd112320 (latest) 1. listen to non-podcast audio (actually I think it reproduces when you're already listening to a podcast too) 2. do a search...
2020-09-25 6:07:30 PM
2020-10-21 3:33:47 PM
Elena
Moderator
703 Views
1 replies
1 likes

703 Views
1 replies
1 likes

Superuser Contribution na

na

theOtherUser
Regular
na
2020-09-25 5:38:45 PM
2020-10-21 1:10:07 PM
Ivan
Spotify Legend
680 Views
1 replies
0 likes

680 Views
1 replies
0 likes

Superuser Contribution Repeat song from radio

PlanPremiumCountryUSADeviceMacbook Pro 16" 2019Operating SystemMac OS 10.15.5 My Question or IssueIs there a way to turn on song repeat while listening to a playlist radio station? The option is available for song radio, artist radio, but grayed out ...

Graysonking16
Casual Listener
Plan Premium Country USA Device Macbook Pro 16" 2019 Operating System Mac OS 10.15.5 My Question or Issue Is there a way to turn on song repeat while listening to a playlist radio st...
2020-09-24 8:19:44 PM
2020-10-21 11:53:12 AM
Ver
Spotify Legend
592 Views
2 replies
0 likes

592 Views
2 replies
0 likes

Superuser Contribution Podcasts not updating & recently updated?

PlanPremiumCountryCanadaDevice(Macbook Pro late 2016)Operating System(MacOS Catalina 10.15.6) My Question or IssueOn the desktop app, podcasts don't update properly always. And it would be really nice if we could see recently released episodes like y...

lelliott7
Newbie
Plan Premium Country Canada Device (Macbook Pro late 2016) Operating System (MacOS Catalina 10.15.6) My Question or Issue On the desktop app, podcasts don't update properly a...
2020-09-23 8:33:44 PM
2020-10-20 12:27:33 PM
Elena
Moderator
761 Views
1 replies
0 likes

761 Views
1 replies
0 likes

Musics Liked (heart) in MacOS doesnt reply to Android APP

PlanPremiumCountryBrazilDeviceMacOS Catalina and Android 10 (Oneplus 6T) My Question or Issue I've marked some musics with Like option (heart button) in the Mac app.Those musics isnt visible in the Android app, only in the Mac and Web Player. Take fo...

victor_kleist
Newbie
Plan Premium Country Brazil Device MacOS Catalina and Android 10 (Oneplus 6T) My Question or Issue I've marked some musics with Like option (heart button) in the Mac app. Thos...
2020-10-19 5:56:39 PM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

Superuser Contribution Accesspoint:39 Error

PlanDuo Premium.CountryFinland. DeviceMacBook Air (Retina, 13-inch, 2019).Operating SystemMacOS Catalina 10.15.6. My Question or IssueAfter switching to Duo Premium yesterday, I get Accesspoint:39 error. I'm not the person paying for Duo Premium. Wha...

Naavaparta
Newbie
Plan Duo Premium. Country Finland. Device MacBook Air (Retina, 13-inch, 2019). Operating System MacOS Catalina 10.15.6. My Question or Issue After switching to Duo Premium ye...
2020-08-29 8:14:29 AM
2020-10-18 9:28:15 AM
Alex
Spotify Legend
2197 Views
3 replies
0 likes
Accesspoint:39
Mac Desktop App

2197 Views
3 replies
0 likes

Superuser Contribution Podcast Description Jumping to Top (Mac Desktop)

PlanPremiumCountryUSA DeviceMacbook Pro (unsure about OS, but Spotify is updated) My Question or Issue I have been listening to podcasts which put information in the description for each episode; as I attempt to read and scroll down, the description ...

jpowers8
Casual Listener
Plan Premium Country USA Device Macbook Pro (unsure about OS, but Spotify is updated) My Question or Issue I have been listening to podcasts which put informati...
2019-07-21 11:28:03 PM
2020-10-17 6:24:15 PM
vault13photo
Casual Listener
875 Views
4 replies
3 likes

875 Views
4 replies
3 likes

Superuser Contribution Scroll in Item Description Resets

PlanPremiumCountryUnited States DeviceMBP 13" 2017Operating SystemmacOS High Sierra My Question or IssueScroll position in the description of a podcast resets randomly. https://drive.google.com/file/d/1H6M1jnJSUFZZlLp2_AA1NZudygWDkAv6/view?usp=sharin...

pnovotnak
Casual Listener
Plan Premium Country United States Device MBP 13" 2017 Operating System macOS High Sierra My Question or Issue Scroll position in the description of a podcast resets randomly...
2019-06-25 11:00:20 PM
2020-10-17 11:25:05 AM
Mihail
Spotify Legend
477 Views
2 replies
1 likes

477 Views
2 replies
1 likes

Solved!! Unblock an artist

PlanPremiumCountryUK DeviceMacbook Pro late 2018Operating SystemMacOSX Mojave I blocked an artist (which, for some reason, is only possible via mobile). I'm now on my desktop and don't have my phone to hand, but I'm unable to unblock artists from des...

sa124
Music Fan
Plan Premium Country UK Device Macbook Pro late 2018 Operating System MacOSX Mojave I blocked an artist (which, for some reason, is only possible via mobile). I'm now on my de...
2020-10-16 10:16:12 AM
2020-10-17 11:22:36 AM
Billy-J
Spotify Star
1573 Views
3 replies
1 likes

1573 Views
3 replies
1 likes

scrollbar in a flickering state

PlanPremiumCountrySweden / Netherlands (VPN work) DeviceMacBook Pro (15-inch, 2019)Operating System10.15.7 (19H2) When scrolling down to he bottom the scrollbar/scroll get stuck and the view starts to flicker. See attached video.

Powha
Regular
Plan Premium Country Sweden / Netherlands (VPN work) Device MacBook Pro (15-inch, 2019) Operating System 10.15.7 (19H2) When scrolling down to he bottom the scrollbar/scroll g...
2020-10-15 10:42:55 AM
2020-10-16 5:26:33 PM
Billy-J
Spotify Star
636 Views
3 replies
1 likes

636 Views
3 replies
1 likes

Superuser Contribution I need a "show in Playlist" button like iTunes...

Plan: I need a "show in Playlist" button like in iTunes PremiumCountry: Switzerland Device(Huawei P20, Macbook Pro)Operating System(Android Oreo, Windows 10, Mac OS Mojave) My Question or Issue:My Problem is, I made a lot of playlists so I don't alwa...

ikalashnikow
Newbie
Plan: I need a "show in Playlist" button like in iTunes Premium Country: Switzerland Device (Huawei P20, Macbook Pro) Operating System (Android Oreo, Windows 10, Mac O...
2019-02-03 9:22:00 PM
2020-10-16 9:02:41 AM
Xenia
Moderator
697 Views
3 replies
1 likes
Idea Exchange
Playlist Managment Accessibility
Playlist Organization

697 Views
3 replies
1 likes

Sorry I don't know how to delete this but i figured it out

I accidentally changed the wrong playlist cover and would like the one i changed on accident to go back to the just 4 albums cover that Spotify originally put there. Is there any way to do this? PlanPremiumCountryUnited States DeviceMac book air

space-dinos
Visitor
I accidentally changed the wrong playlist cover and would like the one i changed on accident to go back to the just 4 albums cover that Spotify originally put there. Is there any way to do this? &nb...
2020-10-16 2:47:48 AM
2020-10-16 3:52:10 AM
Billy-J
Spotify Star
437 Views
1 replies
0 likes

437 Views
1 replies
0 likes

Solved!!Superuser Contribution Most of "Liked Songs" are missing

PlanPremiumCountryFranceDeviceMacbook Pro late 2016Operating SystemHigh Sierra My Question or IssueHi, this morning I noticed that i have only 9 songs out of 2854 in my Liked Songs, I still have all my liked songs in the phone app & browser but not o...

Dakat
Casual Listener
Plan Premium Country France Device Macbook Pro late 2016 Operating System High Sierra My Question or Issue Hi, this morning I noticed that i have only 9 songs out of 2854 in ...
2020-09-14 2:54:58 PM
2020-10-15 2:51:38 PM
Dakat
Casual Listener
2019 Views
4 replies
1 likes

2019 Views
4 replies
1 likes

Superuser Contribution Can't turn on shuffle play

Hi, I'm unable to turn on shuffle play on the desktop app. I've logged in and out and restarted the app but still doesn't work. The plan I'm using is premium.

Faltek54
Visitor
Hi, I'm unable to turn on shuffle play on the desktop app. I've logged in and out and restarted the app but still doesn't work. The plan I'm using is premium.
2020-10-12 9:39:42 AM
2020-10-15 9:32:29 AM
Ivan
Spotify Legend
423 Views
1 replies
0 likes

423 Views
1 replies
0 likes

Superuser Contribution Constantly getting "Can't play this song"

Plan: Spotify Premium Device: Macbook Air 2015, running MacOS Catalina 10.15 I'm noticing that whenever I try to play something on Spotify, it will run for a couple of seconds with no sound (the play bar just moves) and then I'll see the blue bar at ...

lirnsd
Casual Listener
Plan: Spotify Premium Device: Macbook Air 2015, running MacOS Catalina 10.15 I'm noticing that whenever I try to play something on Spotify, it will run for a couple of seconds w...
2020-04-11 2:21:30 AM
2020-10-14 11:39:32 AM
Xenia
Moderator
3092 Views
7 replies
5 likes

3092 Views
7 replies
5 likes

Some songs unavailable in playlist but available on artist page

I listen to Daily Mixes a lot, and I've been seeing a problem consistently for a while where there might be a song or two that are not available in a playlist but are available on the artist's page. I'm not sure why that would be happening. I know th...

Chubby
Regular
I listen to Daily Mixes a lot, and I've been seeing a problem consistently for a while where there might be a song or two that are not available in a playlist but are available on the artist's p...
2020-10-13 1:41:40 PM
340 Views
0 replies
0 likes

340 Views
0 replies
0 likes

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